I walked in here today to get the Pentel Energel mechanical pencils in the 0.5 series. I found them, but also found the other kinds of Pentel pencils. I even found 0.38 uni ball pens. I even found all the colors to the Papermate Bright and Metallic colors. I also found these routers, modems, and even modem router combos. However the boxes are empty, and I don't know what kind of policy they have in this store for why their boxes are empty. But in all honesty, I'm surprised to see how this place sells routers that are a combo of router and modem. I also love how this place sells prescription-free hearing aids. It makes it so nice and convenient. read more

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Since this is the closest staples near me, I needed to stop by to scan some paperwork to my email since I don't have a printer that can do that and newer printers are not as reliable anymore. I like stopping at this location. It's not too busy anymore but they still over alot of great services and the staff are always friendly. Besides any office/project supplies you may need they also offer printing and printing services at a very affordable price. They also offer return services for Amazon orders if applicable. Parking is usually easy to find. Always have a good experience here. read more

Great service from the printing department showed me couple different flyers and cards and ended up ordering them online and picking them up. I asked a million questions and they were all answered without a doubt thank you guys! $27.18 for (500 one sided business cards) I will say the cards are a bit on the thinner side but for my small business it'll do just great! read more

Staples - Business cards - Printing Services Near Me - Garden Grove, California

I agree with another reviewer. If you need anything else, but a cashier you might be alright. They don't seem to have designated cashiers just workers that float to a register until things need to be rung up. And there are at least 4 different counters here. The Amazon register is shared with the party city one apparently. Also, not obvious that it's the Amazon counter not seen on their huge red board behind counter but you have to look at the orange circle sign they had at thigh level and really dirty Amazon circle signs on the floor. The signs were inconspicuous and not really noticeable to say the least. TIPS: Amazon returns and party city is to the right when you come in. UPS/happy returns is to the left, they had a nice brown recognizable UPS brand sign behind their counter to the left and further in to the left is the copy/print counter, and finally regular office supplies register center-ish to the front of the store. And the workers do not greet you or ask if they can help. I can see Staples going out of business eventually like Fry's just based on their customer service alone. read more

They advertise that they open at 8:00 AM, but it's already 8:25 AM and the store is still closed. Apparently, the employee who has the keys hasn't even arrived yet, which is extremely unprofessional. If the store says it opens at 8:00, customers shouldn't have to wait around because someone isn't responsible enough to show up on time. Staples needs to do better with staffing and accountability. read more

This Staples has the worst employees in the area. They're rude and lazy, especially in the printing center.

If you need anything other than a cashier then this is your place. They don't have a designated cashier anymore now that they have Amazon drop-off and Party City there. They had two people helping one of the customer with an order of balloons because she didn't know how to put air in the balloons. There were four people in front of me and we were just waiting for at least 7 minutes without anyone trying to help us. Any other store they would try to help you. Too bad that this is the only store near our office. If there was any other office products store around, I would go there. If I can shop online I would just to avoid this place. read more

I visit this store at least once a week. I'm never disappointed. The photo center is the best! Nicest employees! These people know their job well!!!! Amazon returns? No problem! Cashiers? Friendly and knowledgeable. read more

Easiest one star review in my life. I've never dealt with workers that were so confident in handling a request only to completely fumble the order. I mentioned multiple times that the two posters were two sides of one poster. Why would you ever think that I would want one poster vertical and the other one horizontal? There was zero confirmation when handling my request. Their computer froze up, so they couldn't even work with me properly. Additionally, I constantly questioned if I needed my image to be a certain size so that it could fit the proper dimensions. The workers sounded so sure it would work out, only for the posters to have a negative border around the images. I placed my trust in the store and was absolutely betrayed. These two posters cost nearly $100 combined by the way.... Never going to staples again ! read more

Their service sucks they don't even help when I needed help at the print machine. The girl working there told me that she couldn't help and whe I asked for the manager she ignored me so I went to customer service and the guy said he was the manager. When I told him about what that girl told me she couldn't help he was being defensive for her saying there was not enough staff so they can't help with the print machines. I will not go there ever again. The one in cypress is very helpful. read more

I use the print/marketing team one to two times a month for large orders. They have great customer service and work with me to get what I need, and let me know if there is something that would work better for my marketing needs. I consider them an extended part of my team. Also, they deliver great quality work. I used to send work out to an expensive printing service, but now I have them do it because the work is on par and they have a better turnaround. read more

I would like to say thank you to Richard. He went above and beyond on helping me print pictures. He's the only one that never said "we don't do that here" "our printer is not working", "we can only print 3 pictures!" He's the only one who said " Let me help you out" Even he's tired and exhausted due to his work load he still smile. Great costumer service! Thank you Richard (copy and print center section)! I hope more employee would treat their costumer with respect. He's also working productively, systematically and actually doing his job. Please make him MANAGER! :) To Carmen thank you also for helping me. The next day I went and help me out. She was so patient figuring out resizing the photos I wanted to print! She values the costumer! read more

I needed assistance with copies. And formatting & printing out my resume. And I was helped by young lady who was brunette with of light brown left bottom side her hair. I don't remember her name(I'm sorry) I'm old, but she is one of the BEST Associate at this location. I'm so grateful for her all help & I always will recommend this location to families & friends. Thanks again for helping me out. read more

Came into the store today with my son. The gentlemen that helped me today was Randy. He was in the middle of helping a lady and took the time to direct me to the party supplies. Planning a party and wanted to check things out. Definitely returning to this location. read more

Service provided by Richard was amazing, stopped by staples at 1pm for some business cards and he was willing to help me out

I had a couple of departments I needed to visit. First was an Amazon return with outstanding customer service. The second was the copy center where Richard assisted me. I was completely impressed with the outstanding customer service, attention to detail, and quality of work. I absolutely love my staples. I am met with a friendly face and friendly attitude. Every time I go in. This team genuinely loves their job. 4/9/2026 @ 10:55 am read more

Impeccable service by Richard. From answering the phone to receiving our printed poster and brochures. Super friendly and informative.

Terrible customer service by the young lady with the piercings and died hair at the "Happy Returns" copy section . Not a very "happy return" experience lol. When they sent me over to the "happy return" section this young lady was helping another customer. I waited patiently in line. After she finished with said customer, she walked away to help another customer. (Which is understandable) However she did not acknowledge me at all but later seemed annoyed when I kindly asked her (after waiting patiently more than a few minutes) if I was in the right place for the "happy returns" as they had sent me there. " She said "I know you're there, give me a second" I replied with "sorry just want to make sure I'm in the right place (I had already waited a long time at the previous line) and not just going to be left waiting" she continued to say "it takes just a second give me a second" as if I was being rude or impatient. Which I was not at all because I knew they were busy and she was helping another customer. When she finally came up to the register I was looking for my QR code on my phone looking down at it.. she walked up to the register and proceeded to just stand there staring at me with a straight annoyed face holding the scanner to the side.. she once again did not think of or care to communicate and say "can I see your QR code?" Or anything at all. Just waited til I looked up and realized she was standing there staring at me with the scanner extended over her shoulder. All im saying is a little communication and simple acknowledgement goes a long way! read more

Kind of a ghetto store. All things considered though, excellent place for return of Amazon things, and very nice customer service folks

This place is fantastic. Every time I've come in here I have a very good experience. Yesterday I needed some financial statements printed from my phone and Eva was beyond helpful and very pleasant. She made it easy for me. I totally recommend this location for your business needs. read more

The print staff here is the best! I get custom print orders here all the time because the customer service here is superior to other locations. read more

Really bad customer service, staff was unhappy to work, her name is Gena, she didn't care if customers there or not, she kept customers wait as long as she wanted to, once she got an unhappy face, i was wondering how she get a job. read more

I've come here for printing services a few times this past year, and each time, I was pretty pleased. The print department (shoutout to Ash, Salem (?) and Richard (?)) is really friendly, patient, and courteous. They're awesome! On my most recent visit, there was a bit of confusion on how many prints and cuts to make, so I waited another 15ish minutes to get the remainder of my order. No big deal; they handled it well, and luckily, I wasn't in a rush. For reference, I was printing wedding invitations. However, the last small stack (about 30) that was printed wasn't cut too well, like the color borders of my cards got partially cut off. The majority (about 90) look fine, though. Aside from that slight imperfection, I'm still happy to be a customer here and do recommend the print department here! read more

Richard was so helpful !!! Amazing costumer service , he made sure I left happy with my print! I will for sure continue coming to this location because of him. His co workers were also helpful I didn't catch their names though. Richard also mentioned recycling!! loved my visit. read more

Terrible customer service. Their self serve is not even accessible because they don't do maintenance on their machines. Then they try to charge you $200 to trim 50 pages and wait over an hour for something that should have taken 10 minutes. This is my third time having a horrible experience with this location. Employees don't know what they're doing here. read more

I brought in my computer for the renewal of anti-virus. Someone tried to hack my Amazon account on September 15. This is based on the Amazon email notification informing me that someone from Staples tried to sign-in and he was able to change the passkey. But, he failed to hack. I trusted their employee gave my password to access my computer. I have been their customer since 2016 for virus removal and never had a problem. Now, I lost my trust. I am very upset because they tried to invade my privacy. They lose a valuable customer. I am not going back in Staples 13031 Harbor Blvd. ever! Please do not go to this store, go somewhere. read more

This is the worst place for Amazon returns. This place has absolutely no business providing this service. Not only are the workers sluggish and slow but they clearly hate being there and they make it very well known. Where is management? Or does management also hate being there? If it's one thing Staples employees at this location are good at, is ruining people's days. It's their way of projecting how they feel. So sad. read more

Parking is plenty. Service is good. Prices are reasonable. Amazon return is fabulous. Copy center is great.

Richard was very helpful and quick! Making sure the printing and laminating were on point. Give the man a raise. Visited twice on the same day, he was polite and efficient, so much so I was inclined to write a review! read more

Amazon returns is disregarded and nobody is paying attention and no one cares that people are in line waiting.

Richard had the best customer service I've had in a long time. Works hard and gets the job done. Huge thanks. Give this guy a raise! read more

Staples - Staples! - Printing Services Near Me - Garden Grove, California

Let me start off by saying the service was great ! I came in looking for a paper shredder and Ryan did an amazing job at recommending one. I walked off leaving a 5 star and satisfied, if you need any recommendations let Ryan help you out ! read more

Staples - 12- Sheet Mailmate Shredder - Printing Services Near Me - Garden Grove, California

My fav stationary stop! I was helped by Alleen and she patiently placed the order for my favorite pens to deliver to my home. Next day delivery for free. ALSO, I had some points from the last visit which were not applied into my account. She added the points and made the total purchase to half $$ ... she's awesome! read more

Amazon returns are awful here. The line is always long and the process takes forever. Wish Amazon would stick with UPs for returns.

Aileen and the guy that worked 11:28am today are both very kind people. The Asian guy with the glasses; I'm so sorry I didn't get your name. But they are both very patient and sweet. Thank you for your service. read more

Great costumer service, i went here to print my calendar and the service was excellent. Shoutout to RICHARD you're the best! Thank you! read more

Joe was such a good worker. I was having trouble printing papers from my cell phone and he honestly guide me through the process to be able to print my important documents. Also the manager was very kind and generous to help out with other customers while Joe was helping me. read more

I've been a long time Staples customer and I shop at various staples locations, but I had to give a shout out to Ryan at this location for getting me set up on the newly updated Staples connect app. I was hesitant to bother with it while I was checking out but he made it so easy and he was so confident and didn't stumble once over explaining how to get set up in the new app and to make sure that I was logging in correctly so I could shop and see my rewards. You should definitely be involved in training for this store and other stores. Well done Ryan! read more

Huge shout out the the printing department specialist Ashley. She is very professional and I have worked with her on two of my projects as she has printed out return address lables for me as well as save the date lables. I'm getting married very soon (August 2023). She was very patient with me as I had the file in a different format and she converted it to where the system exported it. She is very knowledgeable at what she does. Staples Garden Grove please keep her and if she isn't yet make her a manager. Hard worker's are hard to keep these days. Again Thank you again Ashley!!! I will definitely be back if I need anymore printing needs. read more

If only I can put 0 stars!!! I ordered business cards online to pick up the next day and went to pick them up and they were not ready! The girl told me they would be ready next day at 3:00. They even called me the next day to let me know the were working on them! I get there at 6:00 and they are not ready! That's BS!! Cancelled my order because I'm not going to be driving back so they can tell me the same thing! Why couldn't they notified me that they were not ready! Honestly it's disappointing! Never again going back to that staples! They fkn suck!! read more