I had a couple of departments I needed to visit. First was an Amazon return with outstanding customer service. The second was the copy center where Richard assisted me. I was completely impressed with the outstanding customer service, attention to detail, and quality of work. I absolutely love my staples. I am met with a friendly face and friendly attitude. Every time I go in. This team genuinely loves their job. 4/9/2026 @ 10:55 am read more

I walked in here today to get the Pentel Energel mechanical pencils in the 0.5 series. I found them, but also found the other kinds of Pentel pencils. I even found 0.38 uni ball pens. I even found all the colors to the Papermate Bright and Metallic colors. I also found these routers, modems, and even modem router combos. However the boxes are empty, and I don't know what kind of policy they have in this store for why their boxes are empty. But in all honesty, I'm surprised to see how this place sells routers that are a combo of router and modem. I also love how this place sells prescription-free hearing aids. It makes it so nice and convenient. read more

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I visit this store at least once a week. I'm never disappointed. The photo center is the best! Nicest employees! These people know their job well!!!! Amazon returns? No problem! Cashiers? Friendly and knowledgeable. read more

If you need anything other than a cashier then this is your place. They don't have a designated cashier anymore now that they have Amazon drop-off and Party City there. They had two people helping one of the customer with an order of balloons because she didn't know how to put air in the balloons. There were four people in front of me and we were just waiting for at least 7 minutes without anyone trying to help us. Any other store they would try to help you. Too bad that this is the only store near our office. If there was any other office products store around, I would go there. If I can shop online I would just to avoid this place. read more

Easiest one star review in my life. I've never dealt with workers that were so confident in handling a request only to completely fumble the order. I mentioned multiple times that the two posters were two sides of one poster. Why would you ever think that I would want one poster vertical and the other one horizontal? There was zero confirmation when handling my request. Their computer froze up, so they couldn't even work with me properly. Additionally, I constantly questioned if I needed my image to be a certain size so that it could fit the proper dimensions. The workers sounded so sure it would work out, only for the posters to have a negative border around the images. I placed my trust in the store and was absolutely betrayed. These two posters cost nearly $100 combined by the way.... Never going to staples again ! read more

I needed assistance with copies. And formatting & printing out my resume. And I was helped by young lady who was brunette with of light brown left bottom side her hair. I don't remember her name(I'm sorry) I'm old, but she is one of the BEST Associate at this location. I'm so grateful for her all help & I always will recommend this location to families & friends. Thanks again for helping me out. read more

Service provided by Richard was amazing, stopped by staples at 1pm for some business cards and he was willing to help me out

I would like to say thank you to Richard. He went above and beyond on helping me print pictures. He's the only one that never said "we don't do that here" "our printer is not working", "we can only print 3 pictures!" He's the only one who said " Let me help you out" Even he's tired and exhausted due to his work load he still smile. Great costumer service! Thank you Richard (copy and print center section)! I hope more employee would treat their costumer with respect. He's also working productively, systematically and actually doing his job. Please make him MANAGER! :) To Carmen thank you also for helping me. The next day I went and help me out. She was so patient figuring out resizing the photos I wanted to print! She values the costumer! read more

Terrible customer service by the young lady with the piercings and died hair at the "Happy Returns" copy section . Not a very "happy return" experience lol. When they sent me over to the "happy return" section this young lady was helping another customer. I waited patiently in line. After she finished with said customer, she walked away to help another customer. (Which is understandable) However she did not acknowledge me at all but later seemed annoyed when I kindly asked her (after waiting patiently more than a few minutes) if I was in the right place for the "happy returns" as they had sent me there. " She said "I know you're there, give me a second" I replied with "sorry just want to make sure I'm in the right place (I had already waited a long time at the previous line) and not just going to be left waiting" she continued to say "it takes just a second give me a second" as if I was being rude or impatient. Which I was not at all because I knew they were busy and she was helping another customer. When she finally came up to the register I was looking for my QR code on my phone looking down at it.. she walked up to the register and proceeded to just stand there staring at me with a straight annoyed face holding the scanner to the side.. she once again did not think of or care to communicate and say "can I see your QR code?" Or anything at all. Just waited til I looked up and realized she was standing there staring at me with the scanner extended over her shoulder. All im saying is a little communication and simple acknowledgement goes a long way! read more

Impeccable service by Richard. From answering the phone to receiving our printed poster and brochures. Super friendly and informative.

This place is fantastic. Every time I've come in here I have a very good experience. Yesterday I needed some financial statements printed from my phone and Eva was beyond helpful and very pleasant. She made it easy for me. I totally recommend this location for your business needs. read more

Kind of a ghetto store. All things considered though, excellent place for return of Amazon things, and very nice customer service folks

The print staff here is the best! I get custom print orders here all the time because the customer service here is superior to other locations. read more

Really bad customer service, staff was unhappy to work, her name is Gena, she didn't care if customers there or not, she kept customers wait as long as she wanted to, once she got an unhappy face, i was wondering how she get a job. read more

Richard was so helpful !!! Amazing costumer service , he made sure I left happy with my print! I will for sure continue coming to this location because of him. His co workers were also helpful I didn't catch their names though. Richard also mentioned recycling!! loved my visit. read more

Terrible customer service. Their self serve is not even accessible because they don't do maintenance on their machines. Then they try to charge you $200 to trim 50 pages and wait over an hour for something that should have taken 10 minutes. This is my third time having a horrible experience with this location. Employees don't know what they're doing here. read more

I brought in my computer for the renewal of anti-virus. Someone tried to hack my Amazon account on September 15. This is based on the Amazon email notification informing me that someone from Staples tried to sign-in and he was able to change the passkey. But, he failed to hack. I trusted their employee gave my password to access my computer. I have been their customer since 2016 for virus removal and never had a problem. Now, I lost my trust. I am very upset because they tried to invade my privacy. They lose a valuable customer. I am not going back in Staples 13031 Harbor Blvd. ever! Please do not go to this store, go somewhere. read more

I've come here for printing services a few times this past year, and each time, I was pretty pleased. The print department (shoutout to Ash, Salem (?) and Richard (?)) is really friendly, patient, and courteous. They're awesome! On my most recent visit, there was a bit of confusion on how many prints and cuts to make, so I waited another 15ish minutes to get the remainder of my order. No big deal; they handled it well, and luckily, I wasn't in a rush. For reference, I was printing wedding invitations. However, the last small stack (about 30) that was printed wasn't cut too well, like the color borders of my cards got partially cut off. The majority (about 90) look fine, though. Aside from that slight imperfection, I'm still happy to be a customer here and do recommend the print department here! read more

This is the worst place for Amazon returns. This place has absolutely no business providing this service. Not only are the workers sluggish and slow but they clearly hate being there and they make it very well known. Where is management? Or does management also hate being there? If it's one thing Staples employees at this location are good at, is ruining people's days. It's their way of projecting how they feel. So sad. read more

Parking is plenty. Service is good. Prices are reasonable. Amazon return is fabulous. Copy center is great.

Richard was very helpful and quick! Making sure the printing and laminating were on point. Give the man a raise. Visited twice on the same day, he was polite and efficient, so much so I was inclined to write a review! read more

Amazon returns is disregarded and nobody is paying attention and no one cares that people are in line waiting.

Richard had the best customer service I've had in a long time. Works hard and gets the job done. Huge thanks. Give this guy a raise! read more

Staples - Staples! - Printing Services Near Me - Garden Grove, California

My fav stationary stop! I was helped by Alleen and she patiently placed the order for my favorite pens to deliver to my home. Next day delivery for free. ALSO, I had some points from the last visit which were not applied into my account. She added the points and made the total purchase to half $$ ... she's awesome! read more

Let me start off by saying the service was great ! I came in looking for a paper shredder and Ryan did an amazing job at recommending one. I walked off leaving a 5 star and satisfied, if you need any recommendations let Ryan help you out ! read more

Staples - 12- Sheet Mailmate Shredder - Printing Services Near Me - Garden Grove, California

Amazon returns are awful here. The line is always long and the process takes forever. Wish Amazon would stick with UPs for returns.

Aileen and the guy that worked 11:28am today are both very kind people. The Asian guy with the glasses; I'm so sorry I didn't get your name. But they are both very patient and sweet. Thank you for your service. read more

I've been a long time Staples customer and I shop at various staples locations, but I had to give a shout out to Ryan at this location for getting me set up on the newly updated Staples connect app. I was hesitant to bother with it while I was checking out but he made it so easy and he was so confident and didn't stumble once over explaining how to get set up in the new app and to make sure that I was logging in correctly so I could shop and see my rewards. You should definitely be involved in training for this store and other stores. Well done Ryan! read more

Joe was such a good worker. I was having trouble printing papers from my cell phone and he honestly guide me through the process to be able to print my important documents. Also the manager was very kind and generous to help out with other customers while Joe was helping me. read more

Great costumer service, i went here to print my calendar and the service was excellent. Shoutout to RICHARD you're the best! Thank you! read more

Huge shout out the the printing department specialist Ashley. She is very professional and I have worked with her on two of my projects as she has printed out return address lables for me as well as save the date lables. I'm getting married very soon (August 2023). She was very patient with me as I had the file in a different format and she converted it to where the system exported it. She is very knowledgeable at what she does. Staples Garden Grove please keep her and if she isn't yet make her a manager. Hard worker's are hard to keep these days. Again Thank you again Ashley!!! I will definitely be back if I need anymore printing needs. read more

Worst staples . It said closed at 8:00pm. This 3rd straight day I've come before 7:30pm and they're closed

I have been to this Staples store at least 5 times in the last two months. Every time upon entering the store I have been greeted with a smile and huge welcoming. I needed help with making copies which is confusing to me because I don't understand how to use the copy machines with credit cards and so many selections to chose sizes from. But every time I would come towards the printing area I was Promptly offered help without having to ask. I also had to fax some forms and I had the same help promptly and with a smile. At other stores I have visited they were always in a rush and made me feel I was wasting their time. I am glad to recommend this store to everyone who needs help with office supplies and printing needs. Ash is the young lady that made my day knowing that there are still people in this world who have the patience and ability to help older customers who need that extra assistance without getting upset when we can't do things on our own. Prices here are very reasonable. Quality of services are extremely high. Again Store personnel are very kind and knowledgeable. Store is very clean. I will always use this store for all my business supplies and services. Again thank you Ash in printing area. read more

If only I can put 0 stars!!! I ordered business cards online to pick up the next day and went to pick them up and they were not ready! The girl told me they would be ready next day at 3:00. They even called me the next day to let me know the were working on them! I get there at 6:00 and they are not ready! That's BS!! Cancelled my order because I'm not going to be driving back so they can tell me the same thing! Why couldn't they notified me that they were not ready! Honestly it's disappointing! Never again going back to that staples! They fkn suck!! read more

After going to Costco and Target to try to print some photos, I found out that they no longer have those services. I was near Staples, I called and they told me that I could do that. I was greeted by a young lady in the Copy & Print section and asked me how could she help me. While we were waiting for the photos to print, I noticed that she was helping other customers with the most can do attitude. She also helped her coworker that looked like he was learning the job. She was pretty much handling the entire department with a great demeanor towards everyone. Great customer service. Over the time I was there overheard that her name is Ash; so, shot out to you Ash!! Thank you! read more

When something goes awry at any business, it is rarely the workers' fault. It is the manager(s) to blame -- or if corporate policy, the buck stops at the top with the CEO or COO. The kind, young, new cashier told me yesterday that she was not allowed to quantity/x scan multiple IDENTICAL items' barcode, so when buying 10 boxes of the same type, she had to scan them one-by-one. "Can't you just 'quantity' punch" before you scan?", I kindly asked. "No, my manager won't let me do that, probably because I am new.", she politely apologized. If she is new, even more reason for her to be allowed to do this function. Thus, I will now go to Office Depot to get (70) identical items because it would waste my time at Staples to wait for all items to scan repeatedly. DUH! Real good, guys. Demerit and penalize this manager for a dimwitted decision. Mr. Tyler Beverly Hills, CA. read more

went there to fax 1 single page of paper to a local County fax number, and was charged 5 different times with total of $12.49. Tried to call the store, and said I would provide them confirmation paper i got but they would make me go to the store with the receipt while it's obviously not my problem to waste my time driving there over $10. I felt like i got scam. This is really some bullshit and I would never ever go to another Staples again. read more

Staples - Printing Services Near Me - Garden Grove, California

Outstanding service by Dale. I was feeling a little down until I was greeted by him. I was in there to get copies of my resume. I was recently laid off and Dale was a ray of sunshine! Once I looked at my receipt in the car, I had noticed Dale had put some information on the receipt for staples.com and indeed. Dale went way beyond customer service. read more

Staples - Thank you for your kindness Dale! - Printing Services Near Me - Garden Grove, California

I had a last minute requirement to attach and send a very large client file to an Attorney. The file contained several documents of all different sizes and was at least 2 inches thick. I didn't have the equipment to do this myself and went to the nearest Staples to seek help with this. Ash was working the document center and offered to help. She assured me she could fit all of it in one file and did her best to keep it orderly. In no time at all, she had it completed. Her professionalism and super customer service will keep me a customer for life. Thank you Ash for being the solution to a very important issue. You set the example. read more

for anyone needed print just go to the library unless its a holiday and if you really need print asap. DO NOT COME HERE. 1. I had a flash drive and the copier didn't work (not reading my flash drive) so they had me on the pc which charges per minute :( 2. this place is so expensive for the service they provided, .50c for a print and $1.00 for color which is a big ripoff. 3. and for customer service forget about it. they will charge you $5.00 for the initial and then you can print.... bad business practice. read more