I was honestly stressing out trying to ship a massive, heavy, and oddly shaped piece of equipment…read more I first tried UPS and the post office. Neither had large enough boxes or bubble wrap. I then found Star Box & Shipping through Google search. Not only did they have the large-scale supplies I needed, but Ken went above and beyond by offering to look at my gear and handle the entire packaging and shipping process himself. To top it off, the shipping rate was incredibly reasonable given the weight and dimensions. Skip the big chains and come here, especially if you have a complex or unique request. Ken will take care of you!

They are very helpful and friendly!! When you explain what you are looking for he offers many…read moresuggestions.

Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of…read morebuilding. Once inside, although it has a smaller footprint it offers all the services. Very convenient and these particular postal workers are genuinely nice and reliable! Assuredly cheaper than those other large commercial shippers too.

This is my second time come pick up my Mail on Saturday and was closed, 9:30am still not open, and…read morealso the time before I came Saturday at 11:30am, I rent this mailbox for years and never happened like this recently, please!!!! check with the staff who have responsibilities to open for the people pick up their mail, it was ridiculous, I hopefully this review for the Main post office can resolved this problem. Thank you!

I scheduled an appointment online for a passport application for today last week and when i arrived…read more20 minutes before my scheduled time, there was someone else who said they've been waiting for over 30 minutes and also stopped by the day before to find out the passport office was closed. When I asked an employee for help, they explained that the office is closed because management doesn't want to pay for overtime so they closed early. The employee asked if I can come by the next day before 3pm and I responded with saying "no, because I work and I requested time off to be here. Which is why I also scheduled an appointment online. If you guys are going to close, then you should let people know." She responded with saying to call the numbers on the passport office to complain. I took photos of the phone numbers and everything else taped on the office doors. Both numbers listed do not work - they just keep ringing. It's pretty ridiculous if you schedule online for specific time and you cannot be helped by anyone.

Open after hours, superb!…read more Self service kiosk's do not work, not superb! Good grief, this is the third location I've been to trying to find a working self service kiosk. Sad face. =/

Chris and Maria are the best in the business. I ship eBay items weekly and they take great care of…read moreme. Packaging is top notch, every buyer that I send expensive crystal to raves about how good it is. Great family owned business that I will support for ever! Their employees are awesome too!

Thank you so much Chris for the wonderful service and hospitality!…read more If you need to ship out anything and you're in Huntington you HAVE to come by here to this small little store. I needed to ship out a Christmas gift to my brother and he was able to customize a box for me. I brought my own label so he just charged me for the boxes and he said he'll take care of it. Thank you so much for the efficiency and value. I will definitely stop by here again soon!

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

Came to HB Ship & Mail to notarize some documents, and the experience was so quick and easy! We…read morewere in and out in no time, and the lady assisting us was super nice. Highly recommend for fast service!

I love this post office the people are kind and get you in and out quick! Will always go my way to…read moretake my packages here! Parking is not to bad either, although there are a few homeless or just people camping at the end of the building by 7-11 but they never bother me.

I use this post office everyday for work they are good and their jobs and generally have great…read moreattitudes

Had a quick and easy experience completing my Live Scan here. I did a walk in and the process took…read moreless than 10 minutes. You provide them with your ID, they take a couple of fingerprints from you, and give you a copy of your form for reimbursement from your company that's it. They charge $35 and accept card. Friendly staff as well! Would recommend this place since other Live Scans I've done have costed more at around $40-50. There is also ample parking in the lot.

Quick and fast to get processed. She said the employer should get the results within 2 to 4 weeks…read more Think that's a little long. Cost $35 for the live scan fingerprinting

The customer service is outstanding. Professional, friendly, and all around good people work there…read more This store is the only place I go to when I need something mailed out. Keep up the great job!!! Randy Huntington Beach

Shipping needs all handled from one location. A one stop shop if you will. They also have cute…read morekeychains and cards etc. nice to have this as a local spot in the downtown area of HB.