1. The UPS Store

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Santa Ana, CA

The UPS Store

5.0 (49 reviews)
Open • 8:30 am - 7:30 pm
Updated 2 months ago

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Response time

9 hours

Response rate

100%

Services - The UPS Store

Shipping centers

Document binding

Copymaking services

The UPS Store Photos

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Recommended Reviews - The UPS Store

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Reviews With Photos

I was impressed when Emad texted me an example of what my beautiful business cards would look like before he printed them.
Maven N.

I was in search of having business cards printed being a first time customer and a first time business owner for Maven's Oasis. I asked Yelp for a quote to have my business cards printed with same day services. I had my first networking event to go to the next day so time was of the essence! The UPS store was the first to respond instantly. The gentleman named Emad texted me back and asked me what I was looking and thinking it do. He gave me my options. Emad was kind, patient and helpful. He gave me suggestions, advice, and insights all within my business budgets. I was very pleased to hear what his price quote was. I assumed it was going to be much more expensive than it was. It turns out they are cheaper than their competitors with better care and faster services. All of the competitors slowly got back to me with double and triple the price quotes than The UPS Store and not within my time frame of expectancy. Emad was kind to text examples of what my company's cards would look like previously to printing the 100 cards that I purchased. I was so happy and surprised that it was so simple. The quality of service and business needs are exceptional. My services here were met way beyond what I could have imagined. It was fast and easy. Highly recommended and highly appreciated! If you want exceptional and same day services, I highly suggest talking to Emad at this location to help you meet your business project needs. I will be working with Emad on future projects like brochures and more! Thanks again, Emad! I'm grateful for you.

J L.

Very friendly, welcoming, and super helpful service when returning my packages with a smile. Even though I didn't have packing tape readily available to seal the boxes, the staff said they would take care of it and kindly waited for me to get my second box out of my car near closing time. Highly recommend this location!

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Reviews are largely positive. Customers highlight the friendly and helpful staff, along with fast and efficient service. Many also appreciate the fair and competitive pricing.

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4 months ago

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Local

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18 minutes ago

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27 days ago

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8 months ago

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5 months ago

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1 year ago

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10 months ago

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9 months ago

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2 months ago

Emad was exceptionally helpful with servicing my amazon return. He was very knowledgeable, kind and made it easy.

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9 months ago

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5 months ago

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6 months ago

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2 years ago

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9 months ago

Emad was amazing helped me make a return looked so complicated and he made it so easy and simple

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1 year ago

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9 months ago

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10 months ago

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6 months ago

Everything, staff were super helpful and willing to help with printing and cutting my project. Great pricing as well.

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6 months ago

Very good customer service, great quality printing, great value, and fast turnaround time. Highly recommended for any printing needs.

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1 year ago

Quick to reply when I needed a print job done fast and very helpful with how to save the file to get the best outcome. Great service!

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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6 months ago

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9 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

Provided good quality, prompt support and appreciate their support military veterans!

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“Had a tight deadline to meet to print some documents out and Emad was incredibly helpful in getting the job done.”

Mentioned in 25 reviews

Read more highlights

You might also consider

PostalAnnex

PostalAnnex

(37 reviews)

Came in to take pictures for my passport. I called quite a few places around town and this was the…read morecheapest I could find. Around $13. There was no wait-time and he let me take the picture as many times as I wanted until I was happy with it. He printed the photos right away. I should've filled out the paperwork before I came to get my pictures done and then I could've mailed it right then and there but I didn't think that far ahead. We came back and he mailed them out via FedEx. One thing I really wish places around orange county would offer for passport pics is a ring light. My sister in the Bay Area took her passport photo at the local UPS and they had a ring light and her photo turned out way better. I would gladly pay more for my passport photo to be taken with a ring light. Pro tip for taking your passport photo: your ears need to show in the photo so plan your hairstyle ahead of time accordingly.

HORRIBLE COSTUMER SERVICE Postal Annex #389 is selected as…read morea Certifix Live Scan location. From the moment I walked in the older man didn't seemed as he wasn't pleased to attend to my service. I was very polite from the beginning. He requested info from me on my job application "wired" as I'm not applying for a job through him. I told him "no, the employer broke the step down for me as I ONLY need to provide my email with a valid token number" he got upset and said I need everything in documents form. I kindly declined and told him I'll that my business elsewhere. I have never experienced this type of service from a place that is supposed to be helpful to individuals and the community. Zero stars for me.

Mailbox Express

Mailbox Express

(102 reviews)

I have been going here for almost 20 years. This is the third owner and he is fantastic. I need a…read morequick notary and mail in and he sorted me out after we brought in an mis printed one. Great Service all around.

Consistently Rude and Condescending Customer Service…read more. I use Mailbox Express on Beach Blvd as the business address for my company, and unfortunately, my experiences with the male owner have been consistently unpleasant. Almost every time I walk into this location, he seems to have something to complain about regarding how I'm picking up my mail or handling something related to my mailbox. Rather than simply explaining the proper procedures in a polite and professional manner, he speaks to me in a condescending tone that makes me feel like I'm being scolded instead of helped. I'm a paying customer and a business owner myself, and I understand that businesses have policies and procedures that customers need to follow. I have absolutely no problem following those rules, but there's a respectful and professional way to communicate them. What's frustrating is that this isn't just one isolated incident. It's become a recurring experience to the point where I genuinely dread having to walk into this establishment just to pick up my mail. I can't speak for how he treats other customers, but I can speak from my own repeated experiences, and the customer service has been extremely disappointing. Customers shouldn't be made to feel uncomfortable or talked down to for simply using a service they're paying for. If there's a specific way something needs to be done, take a moment to explain it respectfully instead of making the customer feel like they're doing something wrong. Professionalism and basic respect shouldn't be too much to ask, especially from the owner of a business.

PostalAnnex - Postal Annex - Irvine Center Blvd + Culver Dr

PostalAnnex

(151 reviews)

I didn't know they offered apostille and notary services until I looked them up online today, so I…read morewas pleasantly surprised to find out I could come back here for those too. I've been coming to this PostalAnnex for years whenever I need to mail something internationally. I've also had passport photos taken here and even renewed my passport through them. Every single experience has been smooth, and everyone has always been friendly and helpful. A special shoutout to Jamie. She is absolutely amazing! Her customer service has been consistently outstanding over the years, and she's one of the main reasons I keep coming back. It's so rare to find someone who is always so kind, super knowledgeable, and genuinely willing to help. Because of her, I've referred several friends and family members here without hesitation. If you need shipping, passport services, notary, or apostille assistance, I highly recommend this location. And thank you, Jamie. :)

Staff is friendly and very helpful. Came here for passport photos and TSA-precheck and never ran…read moreinto issues. They help you out with questions and make sure you fill out things correctly. We did walkins for passport photos and was in and out within like 10-15 minutes (depending on how many people they're helping before you get there). For TSA pre-check we were going to do a walk-in due to the site having issues but noticed they didn't do walk-ins but the guy working that day said he can probably help us out. He went as far as check the site to see if it was down and we got lucky that it wasn't! We filled out the application on our phone and immediately got helped afterwards. Was in and out for TSA pre-check stuff in also 10-15 minutes. Recommend coming here for passport photos, TSA-precheck and other needs.

The UPS Store - shipping_centers - Updated October 2026

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