Great place to rent items from and friendly service, I highly recommend this location for all your…read morerentals

Equipment & service team were great. We needed to rent a tiller - Economy Rentals & the team were…read moreable to set us up with the tiller & truck to transport it to our project. Staff were super knowledgeable & responsive. We even had an issue with our starter pulley once we started using the equipment, but they came quickly and we were back up and running. Great local shop, wish we had known about it before we started working on our house projects.

Rented a truck here back in march to move, everything went well and the service went well also,…read morecost was competitive, truck was in great condition and running order, good luck with your next truck rental.

I've been using Enterprise Truck Rental at 1045 Batavia St Orange CA, for some years now and it's…read moreall about the staff at this location, they are all amazing people. I've worked with Christian on my last few rentals and he has been kind, considerate and will go out of his way every time, to make sure the customer is taken care of. Highly recommended, for your truck rental. Leopold Sternberg.

When there to rent a Van to move my daughter's bedroom furniture. Hours on their website said they…read moreare open until 3:30 PM. Totally not true! I was there at 2 PM and they were closed. Sign on the door said they are open from 8 AM to 12 noon and from 3 PM to 5 PM. I waited around until 3:15 PM and no one was there. I left and gave my business to another U-Haul location on Tustin Street and Heim at the Arco station. They were courteous, helpful, and prompt.

Absolutely incredible experience here. Very willing to help, takes pride in their customer service…read moreskills, brings a positive energy, and just has a willingness to help. 100% making this my location for U-Haul services down the line after seeing that other locations are not nearly as friendly.

Had a bunch of boxes picked up, arrived promptly and took everything at a reasonable price, even a…read morebox that was heavy because it had been rained on.

Responded quickly to my quote, clear communication & super friendly, good service. Love that theres…read moreno hidden costs. Thank you so much!

Friendly service and easy drop off! All the other locations…read moremade it almost impossible to return the equipment. Easy and efficient here

I'm going to give this U-Haul 5 stars ! I didn't get his name but today I had a great experience…read morewith one the employees he was so kind and helpful !!! I was surprised because you don't find many employees like him I wish I would of been able to get his name but I had an interview that I had to make it to and he made sure that I'd be out in time to make it ! And the inside was kept very clean !! 5 stars forsure If I could give more stars trust me I would !!

I had an excellent experience with a Kierian at U-Haul who truly went above and beyond. They were…read moreincredibly helpful in assisting me with selecting the right moving boxes and supplies, making what could have been a stressful process feel smooth and manageable. Not only were they knowledgeable about the different options, but they took the time to understand my specific needs and recommended the best solutions without any pressure. Their friendly attitude and willingness to go the extra mile, really stood out What impressed me most was that he even took the time to help load all of the boxes into my vehicle, which I truly appreciated. Customer service like this is rare, and it made a big difference in my moving experience. I highly recommend this location thanks to their outstanding support! Also, shout out to Andrew as well for the positive energy and good customer service.

If I could give 0 stars I would. I originally reserved a truck for a separate location a week in…read moreadvance. Two days before my reservation, UHaul changed the location of my cargo van pickup without my consent. The location my rental was changed to was completely out of the way from my move, so I requested my rental be moved to this Placentia location. When I arrived on Saturday (07/25/26), UHaul's systems were down so they checked us out manually. The representative did not mention anything about procedures or requirements from me as the renter. They simply handed me the keys and sent me on my way. Upon returning the vehicle, I received an unauthorized and unexplained charge on my card for fuel. As mentioned, the representative I worked with explained nothing during pickup so I was unaware I had to refuel the vehicle. I also was never given a contract that I could review until AFTER I returned the vehicle. I contacted the general manager, Gary Urrelo, and received no response. I then contacted UHaul's customer service line who told me that Gary Urrelo would be emailing me. He emailed me the next day stating that it is "standard practice" for the representatives to explain the fuel policy and that I would not be receiving a refund. I responded to Gary requesting that he check the stores cameras to verify that I was not told anything during the rental pickup. After I pointed out this fact, Gary Urrelo has refused to take ownership of his employee's gross negligence and refund me the money I am due. I have spent countless hours attempting to get UHaul to right this wrong and they refuse to provide the most basic level of customer service possible. If you need to rent a van or a truck, please don't waste your time with UHaul. Moving is stressful enough as it is. It's not worth it to deal with a company who couldn't care less about customer satisfaction. I wish I had gone with Home Depot, Budget, or Enterprise for my cargo van rental instead of UHaul.

They had truck we needed and when there was a problem with the truck they took care of it right…read moreaway. The staff was very professional and kind!

I rent from this location frequently, always had good service. Today I spoke with Eric, (wouldn't…read moregive last name) he was arguing about a previous rate, he was extremely rude, and told me "It sounds like this rental is going to be too hard" Who says that? Made my reservation with the Orange branch, and they were able to match my previous rate with no problems..

I rented trucks at the Orange location 1440 N Main street. for many years and never had any issues…read morewith them until I had a flat tire, they charge me $952.55 they told my bank that I authorized the payment but I did not authorized, since they have my credit card on file they charge me for it. i tried call them many times Edward always answers but not the times I call regarding with this issue. now I have my own truck I realize if I'm going to spent $952.55 per one tire minus well enjoy it my self.

Good morning Us Cirque du Soleil ECHO have been Renting Tractors 4 per cities actually for the past…read morefew months we used to rent them from Penske ..really nothing to compare at all we are very very much satisfied by the Customer Service we have been getting every city we go everyone is cordial yesterday we had an issue with 1 tractor 1 hour later a swap was done wow very impress ..they delivered they pick up equipment all on time this is MUST for us because we work under very tied schedule ..we recommand Ryder all the way thanks guys