All employees are super friendly & extremely helpful! Their office is super clean too. I can't…read moresay enough. They are always asking what they can do to help. I use them for my personal packages but also for my job - we get our business cards & swag through them as well. They are much more than just a shipping place! I also love knowing my packages are safe & secure and can't get stolen off my doorstep!!

Austin is fantastic. He is right on top of things, which is very reassuring since we live outside…read moreof the United States. Great service!

Great mail box services for the best price I have ever seen to help support small businessesread more

From the owner: Mail Box Rentals Truck Rentals…read moreMoving Supplies Seasonal Gift Wrapping & Shipping Notary UPS

Hidden gem! I usually drive by on autopilot, but I needed DHL services and their website gave this…read moreas a local option. No long line, that by itself a total score. Super patient, THANK YOU for all your help!

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

Great experience dropping into this UPS STORE. Their service was friendly and quick to assist…read more There wasn't much of a line so maybe that helped expedite the process. I asked if I could use their tap to seal my package and the guy assisting me provided me peace of mind telling me he'll be able to take care of it for me. Great staff. A/C on the perfect setting. I would come.here again for any UPS business.

Ian helped me. He was kind knowledgeable and patient with me…read more He is a great employee. He needs a raise

Responds quickly and answered all questions. Even called me and gave an update on the shipping…read more Top notch service.

We bought one of their mailboxes years ago and have been very happy with it. Recently, we bought an…read moreinsert lock box and it was easy to install. We bought it because of all the mail theft going on these days. The insert box is made from brass and is sturdy although someone who is determined could break in. I can recommend this company for a mailbox.

I come here mainly to mail packages. There is a small store inside where you can get the basic…read moreoffice and shipping supplies. The customer service is always good and there is ample parking just keep in mind that the strip mall has several businesses in one area but the parking lot does cater to Vons grocery store so you can find parking easily. The value is great however I must say I have never had to pay because I have shipped with prepaid shipping.

Staff and owner/manager, whatever he is or is going by nowadays is ALWAYS super rude and short with…read morecustomers. Don't act like we r bothering u. Put on a quick fake smile and pretend you give a shit about the people you are helping, its not that difficult. I'll go out of my way to another UPS store where I'm treated with a tiny bit of kindness.

GREAT SERVICE! I had…read morea great experience with Piy at this UPS store when i had a shipment to send. he was friendly patient, helpful snd made the whole process quick and easy. EXCELLENT customer service with my complicated shipment that i had. highly recommend this store!! and props to Piy for making it an awesome experience!!

Lauren was great, did my return fast and easy and she clearly has done this before many of times…read morebecause she toured me through the app without out even looking at the screen.

Geo and Leslie are the best! I'm so glad they opened this location! Super friendly, the best…read morecustomer service!

Geo is so friendly and helpful. He helps me load heavy packages in my car. Prices are very…read morereasonable, and service is A+. I highly recommend Ship Easy for all your shipping and logistic needs.

First time for me to return Amazon items with just the QR code so I didn't know how that works…read more Upon waking in, I was greeted by the young man behind the counter and he asked how he can help, as he was still finalizing with the previous customer. I said I'll wait because I'm not sure how to do these returns. I was disorganized but the young man behind the counter was helpful and very patient with me!!! Overall Was impressed by the efficiency and service! Thank you

I can't praised this location enough..they were efficient, knowledgeable, extremely helpful going…read moreover and above customer service to get my letter to England quickly. Highly recommend this UPS location.

The Wonderful Team at Mailboxes R Us exceeded all our expectations in value, workmanship,…read moreresponsiveness and professionalism to say the least! We needed a company we could build a relationship with and we found it here!! The team also helps to educate you so that you can make the very best decisions for your Community based on your specific needs. Talk about Gold Star Service!!! I can' t say enough nice things about Bryan and the entire staff and crew! (and no, I am not related to any of them!). If you are responsible to make decisions that will benefit your entire community, then this is the place! They value your time also and treat you with the utmost respect. I wish there were more than 5 stars. They deserve them all!

Just four months after I had an Architectural Mailboxes' Oasis 360 installed by Nick, The Mailbox…read moreMan I found the bottom of my mailbox had begun deteriorating. Architectural Mailboxes refused to replace it and Nick, The Mailbox Man did not respond to me. Not knowing my recourse, I went online and found Mailboxes R Us which is part of Hillcrest Construction located in Orange. The company installs mailboxes throughout the area for large builders and individual homeowners and is a vendor for Architectural Mailboxes; maker of the Oasis 360. I explained the situation to Bryan MacMurtie of Hillcrest in the hopes he could direct me to where I could get the matter resolved. Without hesitation, Bryan agreed to replace my mailbox at no charge! Honoring the product and installation of another company is an amazing gesture. I found that Hillcrest would have charged me less than what I paid Nick, The Mailbox Man for the mailbox and installation. Also when Mailboxes R Us replaced my mailbox the installer noted that the original post installed by The Mailbox Man was done incorrectly which they fixed.