Very friendly, helpful and professional staff got my package on its way by the combination of the…read moremost efficient in reasonably priced shipping method. This was a great find and I definitely plan on using them in the future for any shipping needs and it's also nice that they also handle US Postal Service shipping as well.

Super friendly people! -flexible -cool environment -helpful…read more-simple -perfect errand to run if multitasking

It was time for my nursing license renewal and they required a new set of fingerprints. I had…read moreoriginally planned to go to Irvine city police to have them done since rolling+DOJ+FBI costs=$68. Unfortunately due to covid 19, they were not performing it so I had to find a plan B. I initially thought helping hands would come to my home but also due to covid, their mobile service is not available. Kyle let me know their office open was in orange. I quickly scheduled an appointment but then found out I needed to wait on the LiveScan forms to be emailed to me (thanks Kyle for saving me a trip and saving the company's time). It took 4 business days to receive and once I got them, I re scheduled an appointment through Kyle. The total fee for me $75 (rolling, DOJ, FBI). Yameli was the one who helped print me today and she was friendly, quick and professional. I was in and out in about 12mins. She informed me to fax my copy to the board and they should receive the results in a week. If there are any issues on receipt to give them a call back to follow up. This officially means no more committing crimes lol Thanks helping hands for making this potentially stressful and long wait time task so easy. Highly recommended to anyone needed LiveScan services!

Good , fast and professional service . Emily live scan…read moretechnician was knowledgeable, i will recommend this place , support your local businesses.

Super fast and easy live scan. Karen was super nice and helped me fill out my passport form too…read more The place is upstairs facing the street and really easy to find. I was in and out in no time. Definitely recommend if you need something done quick. Live scan $30 Passport photo $15

Quick and easy, made it simple for you to get things done. Pretty upfront and left without feeling…read morequestionable aside from parking but tbh, it isn't too bad. Just a tad sketchy looking but nothing really going on.

Used post office, took over 2 hours- failed. Used police…read moredepartment - failed Came here, took about 20 minutes, first time go. Proprietor is professional and knows what he is doing. I should have saved money by coming here first.

I had a wonderful experience here getting my Livescan & Passport picture done. I called before…read morecoming and he gave me the total price I would expect to pay, which is we lovely because every where else said they need to see my paperwork before they can quote me. As a new Mom, I just didn't have time to drive everywhere. It's walk in only and there were two people ahead of me and I felt the service was so fast. The person helping me was absolutely so sweet and kind. I highly recommend this place if you need fingerprints or passport pictures.

Parking and location are 0/10 but staff are super nice 10/10. First time I've ever experienced a…read moreUSPS worker actually smile and make conversation and be helpful.

Great People work in this location. They are all knowledgeable and if you requested any services…read morethey are walking through all the steps. I had a package to Germany and she patiently explained me everything very well and i was able to choose best option for their service. Value is kind of same in any other places. I love their quickness. Never a line and you can get done all your works in less than 5 minutes.

Affordable private mailbox services!…read more They have different time frames available as well as different size options. You can renew as often as needed. 24-hour mailbox is convenient and the door to entry is locked with a security code. Parking is available in the street and in the back of the location, NOT in the driveway (there are signs that state this clearly). Service is excellent. I interacted with all of the workers here during the 3 months that I've had my mailbox and they're all friendly! I rode my motorcycle on the hottest day of the week to turn in my mailbox key, it was a painful goodbye :').

my son signed me up for a box here and i have been going ever since. the new owners are just as…read moreamazing as the old owners. rest in peace mark, I will miss your kind face and friendship. the mail service here is great, they also have lots of good gifts in case you need to buy something cute last minute

Sam was friendly, fast, responsive, and a pleasure to speak with! I highly recommend his services!…read moreHe had my live scans for notary and real estate done in a matter of days!

Very responsive & friendly! My LiveScan arrived to my employer quickly. Employee used proper PPE…read moreand got through my appointment within 10 minutes. Thank you!

Hidden gem! I usually drive by on autopilot, but I needed DHL services and their website gave this…read moreas a local option. No long line, that by itself a total score. Super patient, THANK YOU for all your help!

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.