The guys working were very sweet and helpful. One of them was as named Johnny and he actually was even more helpful because he told me a great tip about my returns because I was bringing them in bags and paying for them on Amazon and he told me that I didn't have to and that was a great help because I'm always worried when I make returns! He had such a great attitude! as I was being helped by him, I had soooo many returns. I had my husband there, and I told him to tape the packages as Johnny was scanning them in and Johnny, told me he could do that and it's okay. He wanted to do everything! The best customer service BY FAR! I have never been treated with such amazing service at any ups store! He deserves a raise because not only was he cordial with me and nice, but even a FedEx worker that came inside to make a delivery, he greeted warmly and respected him and made small talk. He knew him by name and was pleasant with everyone! Thanks Johnny :) read more

Ian helped me. He was kind knowledgeable and patient with me He is a great employee. He needs a raise read more

Great experience dropping into this UPS STORE. Their service was friendly and quick to assist. There wasn't much of a line so maybe that helped expedite the process. I asked if I could use their tap to seal my package and the guy assisting me provided me peace of mind telling me he'll be able to take care of it for me. Great staff. A/C on the perfect setting. I would come.here again for any UPS business. read more

The UPS Store - Shipping Centers Near Me - Orange, California

Ian and Johnny are the best UPS employees that I've ever dealt with! Always happy to help, always efficient & always making me smile or laugh! They're like family to me! Give them a raise but don't relocate them to another store though! Haha! read more

Quick and easy! (Well, mostly quick) I showed up to return a couple Amazon returns. I already had to barcodes ready and the items. I showed up and got in-line behind this young lady. She took freaking forever man. And then she mixed up the barcodes for her packages and the transaction had to be re-done. In my head, I was thinking "come on dude, get your life together." Waited about 15 minutes for this one person to get her packages out. And when it was my turn, it took under 3 minutes. No joke! The staff members were working fast. Just can't help customers that are slow and special. read more

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Great location has late pick up for ups. Convenient and easy to get to. Staff is friendly and helpful, not sure if they're under new management or ownership now but the guys have been really helpful. Got multiple documents notarized with ease. read more

These guys are very helpful and always with a smile. I keep coming back whenever I need something done quick and efficient.

Friendly service and reliable. Great value. Very fast service. Clean and organized

great! they always accept my returns, so helpful and it's pretty fast and convenient.

Wow ! What great service . I initially was helped by a lady that didn't have much personality and I was waiting for a fax and I observed Johnny multi tasking and getting stuff done. He was very observant to what needed to be done and was Johnny on it . He ended up checking me out because he was on top of service . You have a great employee. We need more Johnny's. read more

I love going to this UPS store. Johnny, Ian and Monica are so amazing. They are always very professional and have great positive energy. When I go in, I know I'm gonna to get great customer service. They always go above and beyond for me. As a senior, I love when they are able to navigate me on how to do my returns. I truly appreciate their patience with me. Thank you, Jay. read more

Response to comment: If I could give a 0 I would. ***************************************************** Like I said... The Indian guy was rude, is still rude, and I don't need a lesson a CA Law or anything of the sort when I know that you can Notarized the paper by acting as an agent of the company, using your credibility of a Notary (the reason for the I9), to complete the process. BOTTOM LINE: THE OC NOTARY. ***************************************************** THE OC NOTARY NOTARIZED MY I9 FORM. NO PROBLEMS. THEY A ARE REGULAR NOTARY. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Horrible Notary services. Came by about 11 am, the lady says the Notary doesn't come in until Noon. Came back at 1 pm. I told the guy I needed form notarized and I had full instructions from my future employer (time sensitive), the guy decided to give me a lesson on CA Law and what he could Notarize. Total Waste of time. Try THE OC NOTARY. They come to you, no hassle. Notarized my forms. Easy. Professional. read more

I just paid for a book to be mailed to a friend, but the young lady didn't tell me that the only option was UPS and not USPS. What a rip off! Also, she was arguing with another customer at the same time. Regardless of whose fault it was, that's not professional. The store was dirty and needs vacuuming. read more

I have not been here in a while but for me I have had pleasant experiences so far. I go there once every 6 months to a year to return an Amazon package/item. I've noticed other people say customer service is bad but for me there's been no problems. I think people just need to know what they want and just keep it simple. For me. I go in. Say, "Hi I'm here to make a return of an Amazon package." Person behind the counter says, "Okay." They take the item, scan the code I have on my phone, was handed this little paper for my records, transaction complete, said goodbye, and was out the door. Simple. No hard time. Sometimes I would be greeted with a "Hello" or a smile. Sometimes I just get one or the other. In the end, as long as the employees knows their stuff and are not outright mean or disrespectful toward me (lack of a greeting or a smile does not count as disrespect in my book because I don't smile much either) then I'm good. It may not always be "service with a smile" but it's passable and adequate service nonetheless. So far no problems with this location. I go in, return a package, then I walk out. All in under a minute. Simple as that. read more

Notary services are Mon-Fri 11am to 5pm. Your bank will most likely provide this service for free during that time.

I love this UPS store. They are smart, efficient and reliable. They will do your stuff and you are out the door in no time, even if they are busy. Special thanks to Karina and Ian. read more

The UPS Store - Shipping Centers Near Me - Orange, California

Opened up a box with this location and the people there were very responsive but laid back. My kind of people. It was a smooth process and the employees assisting were very welcoming and just appreciate the great customer service, it's also a reason for the 5 stars. Have a mid sized business box and it comes with 24 hour access so if you can't make it by business hours and need to go at midnight it's available! But I believe it's only for business boxes and if you need a package that will need to be picked up during regular work hours. Close to the freeway and has a lot of things near it. Each time I've went in after to check the box they are always saying hello unlike some offices where they don't even acknowledge you haha. So it's a nice place and if you need to ship out they got your back too! read more

Horrible charges us $3 to print a label for Amazon. Not really a free return. This place is awful and I would not recommend to anyone.

I always use this UPS Store to return my Amazon purchases, to send stuff and to print stuff, and the service always has been very good!! Never had a problem with any package sent or any return made. Regardless the amount of people I never had to wait long, they work very diligently to take care of business. So far so good. Access is easy either from Chapman or Main, parking is always available because is located in a shopping center. read more

Quick service. They are open when they say they're open. What more could you be doing wanting for a UPS Store? read more

This is the closest UPS store to me, which I frequent to return my Amazon purchases. I haven't had any issues with my return shipments here and they always ask if I want a printed return receipt. I always say I do because you never know if the package gets lost during transport and you're on the hook for it until Amazon receives it. This location seems to be owned by an Indian family and their customer service has been standard for me since I don't expect much due to the brevity of my visits. Parking in front of the store can be a hassle depending on the hour of day you arrive, but this store is located in a shopping center so there's plenty of parking elsewhere. read more

the guys here are great at their job - straight to the point and it's always scan and go, they respect your time and don't hassle you. not much to say about a UPS store as it's a pretty basic thing but they are reliable and have everything you need to ship stuff read more

This store is lame. I went in to get a form notarized. I picked up the employees pen on the counter to sign my name. He says to me I can't accept this. I said why?. He says I did not see you sign it. I still had the pen in my hand. I said this is your pen right?. He said yes. The employee is apparently a daydreamer or can't pay attention. I walked out. I won't come back , no worries there. I'm pretty sure they can screw things up. read more

If you want your package delivered, then DON'T use this UPS store! I dropped off my package on a Friday, should of got there on Tuesday (by the way, overpaying for delivery $48) and was told on WEDNESDAY that my package was DISCARDED when I called the store. They NEVER CALLED ME. I have been going back and forth with several people, even calling corporate to get my refund since the shipment package never went through for over TWO WEEKS, and was DENIED. I wasn't even asking for the value of my package anymore! They might of gained $48 but lost a customer for LIFE. (That uses them for Textbook delivery all the time.) Word of advice to Ian and his staff: Consumer loyalty and satisfaction should be your priority. Not just the money. DISAPPOINTED. One star is too much. Wish I could leave a 0 star review! read more

Signed up for a notary appointment. I was told by Wally that the notary doesn't get in until 11 AM. That's great for that person but sucks for me because I had a confirmed appointment for today at 9. Why even bother having online appointments of you will not honor them? read more

The UPS Store - Appointment confirmation - Shipping Centers Near Me - Orange, California

Friendly and helpful service. Efficient business and offer Notary service in the store.

I use this store mainly for my Amazon drops but have shipped some things as well. The attendants are very knowledgeable, friendly and fast.

Very bad service! Avoid this place! 1 month to open a box, they asked me 3 times the same documents because they lost every time i went there to give them. It's only when my friend raise his voice, they finally said "  it's ok, everything is good ". Seriously? My friends at the same box can't pick my packages up even with an email. They had never answer me to my emails. I went once without my ID but show them a picture of all my ID (passport, ID...) in my phone, it was a fight with the agent whereas they have a copy (even 3 copies) of my ID in their files! It's the 3rd postal box i've tried in LA because of relocation but the 1st i've have issues with. I understand now the 2,5 stars read more

Update your hours. It's not difficult, and you would save people time and wasted trips.

I went this morning for notary services and just had a great experience. It was a bit busy but when it my turn, the associate just conducted his business professionally. Thank-you and also very appreciative with the other associate who helped me with some packaging questions. read more

My partner and I walked into UPS store 0018 and were greeted by Ian. He answered all of our questions and explained the notary process. Ian went above and beyond with his great customer service! He made this process very smooth and we are very thankful with his service! read more

Hands down theres no other place anywhere that is as competent at what they do than OHMB!! Honest, reliable and friendly...you cant ask for much more! read more

The staff is extremely helpful!! The Manager/Supervisor is my favorite. I've never visited this store and saw were he wasn't going above and beyond. read more

Great customer service. Love coming here. Do everything fast and easy. I shop online and when I have stuff to return. They package everything for me. Very helpful! Thank you UPS workers for helping me and making it easy! read more

Unpleasant customer service. Female employee with no smile and short curt responses, clearly not wanting to be there.

This is by far the worst UPS store. Ian is such a rude, inept, careless employee that I will never return to this store, EVER. I have had such a horrendous experience using their services that I have convinced all my family members and friends NOT to use them. My next thing is filing a better business bureau claim, they should not be in business. read more

Very horrible service! The employee Brittany was very rude! I always drop off my small usps packages every week, but today this employee decides to be very rude and say no we don't accept usps packages anymore, this is a lie. You can go on the USPS website and it states as Courtesy we do accept usps package as they come everyday. I will be contacting the regional manager about this. She was very rude and had the worst attitude! I also called to verify the name of the employee and a gentleman stated they do accept usps packages but not big packages, my package was super small the size of an Vanilla envelope. It seems that Brittany is the only one who doesn't accept them. read more

I had an Amazon return decided to go with this UPS store. I got a screen shot of the code came in they scanned it off my phone and done.The girl even offered to tape my package for me super nice. was in and out in seconds LOVED IT. read more

he took my package i said thanks boss and left good store one dude had his nose hanging out his mask that's ok tho he probs didn't realize. go here they will take your package. read more

Ultra fast service and the staff there are super kind and friendly. Great customer service with a smile!