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Garden Grove, CA

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The UPS Store

4.5 (42 reviews)
Closed • 10:00 am - 3:00 pm
Updated 1 week ago

Services - The UPS Store

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Designated parking
Tina P.

One of my favorite UPS location. Great service! Rarely ever a long line and open on Sundays!

Annna V.

This UPS just opened in the rodeo39 plaza and I stopped by on a Saturday to return a bunch of stuff from Amazon. The girls working there were really friendly and patient with me as I was searching for the barcodes. They didn't even charge me for a piece of tape unlike the location on Chapman! I highly recommend this location for all your shipping needs. They even print posters and business cards!

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7 months ago

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Local

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Photo of Vi N.
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1 year ago

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Local

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10 months ago

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Local

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1 year ago

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Local

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1 year ago

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Local

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1 year ago

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Local

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1 year ago

The service was fast and efficient. I've returned Amazon items here and also print something as well and it went smoothly.

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Local

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9 months ago

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1 year ago

Charge for PC usage AND printing because their email system is terrible. Use fedex. More secure and less steps *+ cheaper.

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Local

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Photo of GG G.
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2 years ago

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Local

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Photo of Lena S.
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2 years ago

Always quick, easy and friendly transaction when doing Amazon returns. Parking is easy and major bonus that it's in a convenient location.

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Local

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Photo of Sharon H.
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3 years ago

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Local

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1 year ago

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Local

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2 years ago

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Local

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2 years ago

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Local

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2 years ago

Tried to overcharged $239 for a letter to Vietnam. Went to another location cost me $130 for the same service. Beware of the scam.

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Local

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4 years ago

Helpful 1
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Photo of Tina P.
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3 years ago

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Local

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Photo of David V.
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2 years ago

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Local

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2 years ago

The most helpful UPS Store ever. The manager is very knowledgeable and patient with her customers.

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Local

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4 years ago

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Photo of Duy P.
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4 years ago

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4 years ago

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3 years ago

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Local

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Photo of Ariana T.
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3 years ago

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Local

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3 years ago

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Local

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4 years ago

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Photo of Mi T.
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4 years ago

First time i ever had issues with an amazon return. Also pick up spot for cash labor so ashtray

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3 years ago

A+ service one stop shop notarized and faxed our documents .reasonable pricing great service

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Local

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2 years ago

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Local

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4 years ago

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4 years ago

I visited last Friday, and the clark she was pretty kind. I highly recommand this location.

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Photo of Phi N.
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3 years ago

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Local

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Photo of Di N.
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4 years ago

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Photo of Andy T.
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2 years ago

Quinn always provides phenomenal customer service! A++++++++++++++++++++++++++++++++++

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Local

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Photo of Ne T.
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3 years ago

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3 years ago

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Local

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3 years ago

I like this store. They do good job. They do printing. Prices ok. Hope this store stay for long time.

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Local

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3 years ago

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4 years ago

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“I always go offpeak hours so Rodeo 39 isn't too busy and always have parking in front of the store.”

Mentioned in 6 reviews

Read more highlights

Mailbox Express

Mailbox Express

(101 reviews)

I have maintained a mailing address here after moving out-of-state. Mark is always helpful and…read morepleasant. Terrific location as the center has other venues I can visit. Mailbox express offers all you would get at the post office as well as MANY other services (notary, shredding, copies,fingerprinting etc.) Cute gift shop too. ALL GOOD!

Consistently Rude and Condescending Customer Service…read more. I use Mailbox Express on Beach Blvd as the business address for my company, and unfortunately, my experiences with the male owner have been consistently unpleasant. Almost every time I walk into this location, he seems to have something to complain about regarding how I'm picking up my mail or handling something related to my mailbox. Rather than simply explaining the proper procedures in a polite and professional manner, he speaks to me in a condescending tone that makes me feel like I'm being scolded instead of helped. I'm a paying customer and a business owner myself, and I understand that businesses have policies and procedures that customers need to follow. I have absolutely no problem following those rules, but there's a respectful and professional way to communicate them. What's frustrating is that this isn't just one isolated incident. It's become a recurring experience to the point where I genuinely dread having to walk into this establishment just to pick up my mail. I can't speak for how he treats other customers, but I can speak from my own repeated experiences, and the customer service has been extremely disappointing. Customers shouldn't be made to feel uncomfortable or talked down to for simply using a service they're paying for. If there's a specific way something needs to be done, take a moment to explain it respectfully instead of making the customer feel like they're doing something wrong. Professionalism and basic respect shouldn't be too much to ask, especially from the owner of a business.

The UPS Store - shipping_centers - Updated October 2026

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