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    The UPS Store

    4.4 (18 reviews)
    Closed • 8:30 am - 6:30 pm
    Updated 1 month ago

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    Services - The UPS Store

    Shipping centers

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    Photo of Danniel G.
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    6 months ago

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    Local

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    1 year ago

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    3 months ago

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    Local

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    11 months ago

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    Local

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    5 months ago

    Excellent service and very friendly! Helped me ship 10 packages for a convention and it's was so easy! Definitely will be back! 5 out of 5

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    Local

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    1 year ago

    Just came in to this store to ship some items. Sam was super helpful and very nice! I was in and out of the store within minutes!

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    Photo of Ed G.
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    1 year ago

    Super quick... I always return things to the store and buy supplies. Sam is extra extraordinarily helpful.

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    1 year ago

    Needed to get a letter notarized and Sam was super helpful and was able to help me quickly.

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    1 year ago

    Great service,supet fast service is very Aria is very awesome great customer service and on point

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    1 year ago

    Best customer service and quick! Extremely pleasant and great attitude and atmosphere!

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    1 year ago

    Sam was helping me out with all my Amazon returns. He was super nice and helpful. He was very informative.

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    11 months ago

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    Photo of Leslie P.
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    2 years ago

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    1 year ago

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    1 year ago

    AJ was very helpful. He was extremely polite and informative. This UPS store is very convenient

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    1 year ago

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    1 year ago

    TJ was very accommodating and provided top notch customer service, would absolutely recommend this location!

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    1 year ago

    Helpful 1
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    Review Highlights - The UPS Store

    “Sam was super helpful and very nice!”

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (190 reviews)

    Always a pleasure coming here. Friendly staff, short wait times, and ample parking space…read more Owner at this store always greets me with a smile. Highly recommend!

    I was sent to this store by my employer to complete a prepaid Live Scan service. I was advised to…read moreshow the agent my Live Scan form, which included the barcode, code, and token confirming that the service had already been prepaid. When I arrived on September 4, 2026, the employee at the counter was handling another customer and mentioned that another employee had not come in that morning. Once she was available, I showed her my Live Scan form and explained that I had been directed to this location by my employer. The employee immediately told me, "We don't do this here." I politely asked if she could provide me with more information or explain what paperwork I needed. Instead, she appeared frustrated, handed my paperwork back to me roughly, and did not initially provide any useful information about where I should go or what I needed. When I asked for clarification, she stated that she had never seen the form and that I needed a different paper. I attempted to call my employer to clarify the situation, but the employee walked away. I also asked for her name so that I could report the situation to my supervisor. She gave me the name "Neeula," although I cannot confirm that this was her correct name, and she would not provide the manager's name. What was especially disappointing was the difference in the way customers appeared to be treated. I observed her being much more helpful toward another customer while my questions were met with frustration and what I felt was dismissive behavior. As an African American customer, I was left concerned that my treatment may have been influenced by my race. I cannot state that this was the reason, but the difference in treatment was concerning and made me uncomfortable. I ultimately went to the UPS location down the street on Lincoln, where I received excellent customer service. The employees there explained the process, assisted me with the Live Scan, and provided me with a receipt. I understand that employees can have difficult or stressful days, especially when working short-staffed. However, customers should still be treated respectfully and provided with reasonable assistance or clear information about what they need to do. I am submitting this complaint because I believe management should be aware of what occurred and review whether the employee was properly trained to handle prepaid Live Scan services and customer interactions. I will not be returning to this location based on my experience.

    The UPS Store - shipping_centers - Updated September 2026

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