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The UPS Store

4.4 (74 reviews)
Closed 8:30 am - 6:30 pm
Updated a few days ago

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Services - The UPS Store

Document binding

Copymaking services

Faxing

7 More Services

Lamination

Mailbox centers

Printing

Poster printing

Sign printing

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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Reviews With Photos

They sell stamps! Service pups; so cute!!
Julie L.

Located in the Vons plaza, a few doors left of Vons. TONS of parking; yes!! I have never had to wait for a return which is why I'm gladly giving them a 5 star review. All returns must be in a box, they'll tape and print the return but BYOB (box). You can buy new boxes at the store but I opted to come back instead of wasting a perfectly new box. So much faster and painless than the return at the Seal Beach Kohl's. I've bought stamps quickly in a pinch, the return process is phenomenal, & the customer service is top notch. Highly recommend if you live local.

Such friendly employees
Angelica T.

Brand new place and already know we are gonna be coming back. They saw us pull up and came out right away with a dolly to help us with our huge package. The staff are friendly and I loved their smiley face masks so much and was glad they were available for sale. Thanks, guys! And welcome to the neighborhood!

Coco M.

If I could give Sebastian 100 stars, I would. He was more than helpful and did a great job managing the store when it was completely full and with the phone ringing non-stop. I'm sure the new Amazon returns self-kiosk is a learning curve for some, but I came in with my QR codes ready to go and the procedure was ridiculously easy. I also needed my fingerprints done and I am just very appreciative that Sebastian was able to handle everything in a very professional, friendly, and prompt manner.

Super clean and inviting storefront

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1 month ago

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Local

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4 months ago

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Local

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1 month ago

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3 months ago

Best ups store in OC. They are so nice here. They always go the extra mile and are ready to help.

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Local

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3 months ago

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2 months ago

They were very kind and helpful, especially the young lady that took great care and assisting me.

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7 months ago

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Local

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3 months ago

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4 months ago

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4 months ago

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Local

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6 months ago

Arrived soon after opening and the gentleman was kind, quick, efficient service! Took a matter of minutes to send a letter via UPS.

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Local

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Photo of Yvette A.
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1 year ago

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Philip G.

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4 years ago

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Philip G.

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1 year ago

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Local

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Photo of Ellie K.
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2 years ago

Always go here to drop my packages off. Low wait times. Good service! They take Amazon packages too

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Local

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5 years ago

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Philip G.

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2 years ago

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Local

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2 years ago

Great customer service!! Very patient and helpful in looking at different options and costs for shipping items to a conference.

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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Philip G.

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4 years ago

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3 years ago

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4 years ago

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Philip G.

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2 years ago

Have had issues in the past with delivery but overall quality customer service each time.

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Philip G.

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3 years ago

Excellent place fast and easy in and out in just seconds. Never thought it was so easy to return drop off.

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Philip G.

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3 years ago

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Philip G.

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3 years ago

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Local

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2 years ago

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5 years ago

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Philip G.

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3 years ago

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Local

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2 years ago

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Local

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5 years ago

Fast and efficient. Copies and notary services. Great place to go. Just far away for me. Otherwise excellent.

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3 years ago

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Philip G.

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5 years ago

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2 years ago

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Philip G.

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4 years ago

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3 years ago

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Page 1 of 2

Ask the Community - The UPS Store

Does it cost anything to use the paper shredder?

Do you provide passport photo service?

Happy to help. Yes we do. You can either walk in or call and make an appointment.

How much do you charge for notary services?

Can I send things to Vietnam?

Yes, happy to help.

Why do you hide your address on the Yelp! mobile app for iOS?

Thank you for letting us know it was hidden. It shouldn’t be and we’ll fix ASAP.

Don’t See Your Question? Ask Away!

Review Highlights - The UPS Store

In those instances, I love that UPS Store is an option for Amazon Returns without boxing the item.

Mentioned in 5 reviews

Read more highlights

The UPS Store

The UPS Store

(468 reviews)

Been going here for years. Notary, sending faxes, shipping things out, printing, they have it all…read more There is a very small parking lot because it's shared with other business I usually park outside of it on the sketchers side and just walk in. They are well staffed but just very busy a lot of amazons returns coming through. The workers are all very nice and kind and go out of the way to make sure you are helped. I needed a quote to send a package and they were very thorough in researching and gave me a few options and alternatives as well.

Ughhhh what a long overdue review. This UPS is unfortunately the one closest to my house and I…read moreabsolutely hate coming here, at all costs. The only reason I'll step foot into here is because I'm returning something to a company that used UPS. The customer service here will definitely blow you out of the water for all the wrong reasons. Rude and unhappy employees. I swear they try everything to have a "problem" with every package being returned. I don't know if they are annoyed by Amazon returns, but if they are then don't offer them. Don't make it difficult for customers. They obviously make money dealing with Amazon returns, so why are they acting so rude as soon as they know you aren't "buying" anything from them? I really do believe they nitpick at every single order. I tried returning something in a box and they wanted another box wrapped around it. But the other return I had had the exact same packaging and that one was okay?? They told me I had to spend $4 for a bag to go around it. Why would you charge $4 for a bag? That's ridiculous! I didn't have my wallet on me because the return was free, so I had to go all the way home just to meet their requests without paying. At this point I refuse to spend any money here and I hope it was worth it for them to get a bad review over their stupid "policies." The poor guy in front of me had to pay $88 dollars to ship a medium size box. Like come on! These prices are ridiculous. I own a business and ship my own products using pirate ship and a rollo printer and have never paid more than $25 to ship across the country and for a heavy package. Felt so bad for the guy in front of me having to pay that. Shame on you UPS

AIM Mail Center - lots of kids toys and games, perfect for them to look at during boring procedural tasks

AIM Mail Center

(122 reviews)

This is my absolute go-to for all things shipping. I've seen some mixed feedback here, but I…read morehonestly don't get it...my experience is consistently great. Manish is usually behind the counter; he's a quiet, soft-spoken guy but incredibly kind and professional. If you want a no-stress, efficient shipping experience, this is the spot.

Didn't realize this AIM Mail Center spot was part of Amazon's package pickup network. I can't get…read moreAmazon packages sent home because I'm never home (work) in time to get my stuff before package thieves claim them, so I've been utilizing Amazon lockers lately, especially with the nearby Amazon Fresh store in FV closed now. My usual Amazon locker was full, and AIM Mail Center popped up as a Amazon Counter. Cool! Once I received my package-ready-for-pickup email from Amazon, I made my way over the following morning to get my package. The store opens at 8am sharp - and the guy was on-time. He was friendly, prompt, scanned my email barcode and started to sort through the pile of packages behind the counter. No lines. No wait. I was in and out in a matter of minutes. In addition to Amazon package pickup services, there's a few walls of PMB (private mailboxes) - which are sorta like PO Boxes, except they can prob accept Fedex/UPS packages for you in that the USPS can't. Assortment of greeting cards, display signs, mailing supplies, copy machine services - you can even get your keys cut here. Not sure about the prices, but I imagine the value is that you can avoid the crowd at the post office if you ship here. Plenty of parking upfront depending on time and day - it's in the busy Albertson's shopping center with like 7 Kei Concepts restaurants.

The UPS Store

The UPS Store

(80 reviews)

I went here because Amazon gave me a sticker printout for USPS to deliver for an order that I…read moredidn't want. The order in question was Papermate Elite mechanical pencils. They were quietly discontinued between 2020-2022. But there's a couple on the internet, such as Amazon. I was told to go to this store to have the sticker printed out. The minute I walked in, it was cold and it almost smelled like a freshly painted house. It reminded me of the time I moved into my new home with my family. The female employee was kind and straightforward with me as I explained to her why I need to return this. Then she told me how to get a QR code but because it was a return replacement order. There wasn't a QR code. So she told me to call customer service. But I insisted on just paying this whole thing and get it over with. There was another family walking in, and the woman was holding some papers for Notary reasons. The female employee told me that she had to handle the customers with notary and that her male colleague would help me. Her male colleague got everything printed out and put my pencils into a blue bag to be shipped out to Amazon. The price was $6.49. $2 for the bag and $4 for the return sticker label. Good thing it wasn't expensive. I told him my story and he was incredibly understanding.

I just visited the store today to drop off packages. Some asshole piece of shttt cut in front of…read moreme, and I confronted the asshole and the clerk. The asshole insisted that he was there before me, when he actually walked up from behind me. Talking about a piece of lowlife. When I told him, he was not there when I came there, he might have left and came back later, he shut up. The clerk didn't do anything about it and continued to help the asshole. I told them to check the camera and they also shut up. Another stupid and dumbass store. -------------------- Note to TJD manager/owner: Your response to my review showed the kind of person you are no less than the jerk that cut me off. I simply reviewed the truth, your response showed who you are as a person, in your own words. If you love and approve the kind of rude customers that cut in lines, I wish you WILL ONLY have those customers in your store, and I am more than excited "to take my business elsewhere" as you stated. I thank you for your response which showed me the kind of person that owns this UPS store, and I am happy that I will not support or be your type of customers. Being a new UPS store and all, and your obnoxious attitude, you will 100% get what you deserve in the very near future in multifold. ----------- FYI, TJD/manager removed his UPS's owner's response to my review.

The UPS Store - shipping_centers - Updated May 2026

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