Time for an update...still 5 Stars. This place offers several services & sells mailing supplies & fun greeting cards. The last 2 visits were all about returning an item back to a company. AIM makes it so easy! They scan & print the return label, seal the box, whatever you need. It all seems so simple in a way BUT if you went to the UPS store in the Target/Ralph's shopping center further down the road you'd think you were asking them to perform a colonoscopy! They're pretty rude too! I've only had helpful & friendly service at AIM. Located in the Von's shopping center. read more

AIM Mail Center - Located in the Vons Shopping Center. - Notaries Near Me - Los Alamitos, California

If you're looking to get your live scan done, this is the place. They make it SO easy and Bambi helped to make sure I received a copy of my live scan after I lost it many months later. Definitely stop by and ask for Bambi, she's an excellent help and really goes out of her way to make sure she can provide everything she can! read more

The lady at the front desk was extremely rude and angry she was at work. She clearly is not wanting to work and do her job. All I needed was a live scan. Terrible Customer Service! I would give 0 stars if I could!!! She was clearly angry slamming her mail sign out front and flinging the door closed behind her. Ugh so sad! read more

I needed live scan fingerprinting to be done to submit for my licensure as well as mailing out my packet. I forgot the gentleman's name but he was great! I recommend. read more

The lady working the front was rude. A couple customers in front of me requiring some fingerprints-- no big deal. However, when I walked in she did not even look up to acknowledge me or the wait. When it was finally my turn, she had a tone of voice that seemed irritated I was there, a definite change in tone from the customers she was just helping. After I greeted her, I showed her a barcode on my phone. She did not look up at me once and said " we don't do happy returns here"" in a dismissive tone. I said "oh no.?" and she said "nope!" in a rude tone still not looking at me. I was making a return and they were listed as being a Happy Return center by Happy Returns. I should have called ahead to double check, that's my fault; but should I ever need any shipping services or whatnot, I would not recommend this place due to her attitude alone. read more

I had to ship a return using FedEx and this is the ONLY place I found in Seal Beach that accept Fedex packages. Thank you for your help. read more

Nice gentleman who helped for Live scan service. Quick in and out service. Easy to get in and out of the shopping area. Very convenient read more

AIM Mail Center - Front with parking - Notaries Near Me - Los Alamitos, California

The Aim Mail Center provides the best customer service. I highly recommend the center for your business needs. Finger printing I recently had done there was the best. Fast, friendly and kind when doing the finger printing requirements. I also emailed a study guide. The gentleman helping me was the best. He waa patient while I selected the necessary pages to prin from the email attachmentt!! No need to use any other mail and business service. Choose Aim Mail Center in Los Alamitos!!! read more

I've been using this place for over 20 years now and still a 5 star. I have nothing but great things to say about them. Bambi is great and very knowledgeable. I own a business and feel at times (when I need to use them) they are an important part of my team. Thank you and keep up the good work! read more

Lady who opened the store seemed to be in a bad mood, didn't stop to acknowledge me when I came in and said good morning. She just had a really unpleasant attitude for the start of the day. I asked if she was available for a live scan and she said they start those between 10am-10:30am. Would be nice to note this on the website. read more

Rudest customer service ever. And now they don't answer their phone. Avoid at all costs!

I have been a customer at AIM for years. It's a small, local store but has everything you need, notary, mail services, FedEx drop off and more. The service is always quick and there is never much of a wait. read more

I only gave it one star because I come here for my stamps and stuff. But this place is TERRIBLE when it comes to service! The lady at the counter who's there with her son seems to always be with a mood! If you don't like your job, FIND ANOTHER JOB! read more

AIM Mail Center - The RUDE MOODY lady at the counter - Notaries Near Me - Los Alamitos, California

I recently started taking return shipments to this little store, since they take packages for UPS, DHL, FedEx, and USPS. With all of the stores closed now, we all are shipping back our returns, so it is nice to have all the shippers under one roof. I have been twice recently, and both times I have had heavy packages. The first time, there was a lady behind the counter, and she said she couldn't leave the store, since she was the only one there. She told me to ask another customer that happened to be in the store. I didn't want to do it, so she finally helped bring in my package. Today, I believe the owner was there, and he was able to help me with my packages. He methodically scanned each package slowly and separately, so I could write on the receipt what each item was. He was nice and patient. They have some nice supplies, greeting cards, and other goodies in there. So if you need that stuff right now, it's much more pleasant going there, than standing in line to get into Target. read more

I appreciated Fred's Expertise and help. He assisted me with a Live Scan for an application process and was more helpful than the Secretary of State's office regarding the matter. Thank You Fred! read more

This center has all your mailing needs available in one convenient location with great parking. They have an in-house notary also! Stop in and support this business! read more

Very convenient. I now come here to drop off my Usps, FedEx and UPS deliveries instead of driving to each of them individually. A P.O. Box is also a much better deal than a regular post office like Usps. read more

Not a friendly lady. No matter how I try to engage. Joke or ask how her day is... she is RUDE. I'M TIRED of dealing with her tension. I feel over charged and often she has a 10 year old boy behind the counter. I wanted to use their business but unfortunately this woman is DONE. I'll make sure to direct others elsewhere. read more

Bambi is amazing she is friendly, helpful and always making my business there a priority she is knowledgeable on passport pictures, does notary and very easy going read more

I emailed ahead to check the time on the live scan service, I was told I could just walk in. When I went to go walk in that same day, I was told the person wasn't there until 2:00 p.m. Awesome. Thanks for wasting my time read more

Excellent, stopped in for a quick notary and was treated like a customer. Lots of packing supplies and they weren't all dusty and old like many Mail centers have. Overall it was a great experience. read more

I've gone here several times simply out of convenience due to their close proximity to meetings and where I live. First of all, you need to know that it seems like the only person that works here is the owner. Monthly, I would use their services for copies for my meetings and every time, customer service was scarse, I'd have to wait a long time to get a question answered and when I did get help the owner would be in a crabby mood. Overall, I got what I needed up until the last time I used their services. I arrived 5 minutes before they closed and the worker refused to allow me to get copies because I "always come 5 minutes prior to closing" and she was annoyed by that. I was appalled by her refusal to allow me to my a measly 20 copies as I usually did on my meeting nights - especially BEFORE closing time. So I did what any consumer would do and asked to get the name of her boss or manager. I found out she was the owner and I was pretty much stuck with dealing with her attitude. I decided never to go there again and use the UPS Store down the street (which I have ever since). One year later, I realize that I need to open a Mailbox. I thought to myself, I should give it another try since they are in fact so close to my home. Maybe she was just having a bad day the last 8-10 times I came in there. After all, everyone deserves a second chance right? Wrong. The crabby patty owner was there as usual working with a customer when I arrived. Was she happy? Uh...no, it's almost like she grossly unhappy with her life. I waited 10 minutes at the counter not even to simply get an "I'll be with you in a moment". I didn't even get that. When she finally did give me the prices on the Mailbox, I decided that there is no way that I will deal with someone like that on a monthly basis. I will continue to use the UPS Store thank you very much. read more

I've been here many times over the years. I came in for a simple notary service. Had to wait...no problem. There were at least 2 employees working and the store was not busy at all. I complete my notary business and ask the Indian/Asian man (?) ,who I believe is the owner, about shipping a package to Mexico. I wanted to verify the address in the system and find out the cost as this would be the first time shipping to a small town in Mexico. The address was on my phone ( FB message) and I could not access the wireless. I asked for the guest password and he said there wasn't one. If I wanted to access the Internet I would have to pay to use their computers. Really? I'm wanting to utilize your mail service and I have to pay to do so? No thanks. I'll go to the post office or better yet one of the postal annexes. This place is more convenient, but I'll drive another mile for superior customer service. This store does carry supplies, but a very limited quantity, read more

DO NOT GO TO!!! The male was extremely rude and hung up on me after I asked if they did live scans. With an attitude he said no and then hung the phone up on me. Having another question about notary I called right back and asked him why I was hung up on because I had another question. He stated he answered my question and hung up on me again! I've had notary done there before, but will never give another penny to this piece of s**t place again! read more

The lady helping me had her kids yelling and arguing behind the wall of the counter. She wasn't pleasant either, not to me, her kids, or the other customers. Thank goodness I was in and out of there quickly! I'd hate to have to be there any longer than 5 minutes. read more

Stopped here in desperation to access a website to sign some legal documents. Though they did not have any sort of Internet/computer station, the guy on duty, Vipul, let me go behind the counter and use his computer. He saw I was in urgent need and on a deadline. I asked him how much I owed him, and he refused to take any money. Other customers were coming in and he just had a great attitude. Not sure when I will be back in the area but wanted to give this place kudos for sure! read more

I needed to send a package via Federal Express today and went to my usual spot, Aim Mail Center in Los Alamitos. There was a couple sitting at the counter being helped and another couple waiting in front of me. The couple sitting turned their heads, and I realized neither of them had face masks on. No mask, scarf, nothing. I feel terrible for the employee who was 2 feet from this maskless couple for the 10-15 minutes or so I was there before fleeing from the business. It is December 2020. OC is out of hospital space. I will never, ever give Aim Mail Center my business again. read more

I shipped a large package of Christmas gifts on December 28th to my sister in Kentucky (yes, she knew they would be there well after the new year). I spent $57 on packaging and shipping costs and delivery confirmation with the promise that the package would arrive by Saturday, January 5th. A week seemed reasonable to me since it was still around the holidays and it was going ground by USPS. It's now January 12th and the package I sent never arrived. I'm starting to think they never sent it...or maybe stole it? I'm feeling like this because I sent another small package ($15 shipping) by USPS ground last week and it arrived to the same address yesterday...less than one week! Where is the other package they shipped??!! Fifteen days is ridiculous. I'm so frustrated because, of course, I cannot find the receipt in all my crazy holiday mess around the house so I have no tracking number. I won't trust or use this place ever again. read more

I came here to get finger printed. After waiting in line for ten minutes, I was up at the counter. The man working there told me that I needed to wait longer until he was done helping everyone else in line. There were four people behind me. He said this process would take 15-20 minutes, so he wanted to help others first. Fine. I was a little irritated that they didn't tell me this earlier before I waited for ten minutes. I told him I'd come back later. I came back the next day at 2:30. When I walked in, only one customer was there, getting serviced. This time, the lady working there told me that she couldn't help me because they close at 3:00. They still had 30 minutes left until closing. read more

Went here last night to have a paper notarized. The girl behind the counter was VERY RUDE!!! I'm sorry that it was 5:35 and you were suppose to be off at 5:30. I think that in these times you should be grateful that you have a job. I'm sure that there are plenty of people who would appreciate the job. And the way she spoke to the owner WOW. Lets just say that I will never use this place again. No customer service what so ever. read more

I love giving business to small, local businesses and this place is no exception. I LOVE that they have FedEx, UPS, and USPS. I order a lot online and of course returns are via all three companies. The staff is also so nice and very helpful and has any info you might need. They also carry differently decorated bubble mailers and various wrapping so you can prepare a gift right there. If you need a shipping location ad you live in the Los Alamitos area, please consider this great location read more

Decent prices but the customer service is incredible. The owner, as well as the blonde lady behind the counter are super friendly and extremely helpful. This is my third time here and I had a 13oz postage but my package turned out to be one ounce more. Instead of risking additional postage (my pre paid had tracking) possibly getting my package returned to my address, they helped me find the right envelope that brought the package down a few tenths of an ounce lighter and packed it for me as well. read more

Love Bambi and the other gentleman there so nice and very helpful great little place to stop for a card postage fed ex regular mail ups whatever you need a key made a spare charger they have it read more

I went to AIM Mail Center, on December 8, 2014, I waited in line for over 20 minutes. I witness a gentleman on a scooter state he needed to send a fax and asked if he had a fax cover sheet he could fill out, i believe the man behind the counter was the owner he chose to ignor the gentleman and just faxed the paperwork. I was really shocked... The next customer had 2 letters to mail out, the man behind the counter quickly charged her, in such a hurry the poor thing came back and had to ask "did you put the postage on the envelops?" I was surprised how short he was with people. When it my my turn I asked " are you able to mail out this flat rate box for the flat rate? He replied yes, so I handed him the box, which was a medium size $12.95 flat rate. He then started taking measurements, I said, it's a flat rate, $12.95, he replaid yes I just need to measure. I told him it's just cookies for my finance he having ins a hard time at his pre mob, no response.. Just to clarify I was in my military uniform, I was not in any hurry, I told him they were just cookies to brighten his day.. He then said I owed $25.92, I said no it's a flat rate box. He said no I have to charge a little more, there is no waiting here, and then stuck the postage sticker on! WHAT A jERK! He flat out lied to me! He charged me over $13 dollars, and giggled telling me I didn't have to wait! I turned to the women behind me and asked, " did you hear him tell me it would be the flat rate?" She stated " yes, dear I Did." He then told me well there is no waiting, I said I waited over 20 minutes your not a good person you flat out lied to me! Then told him I will get you on your yelp review! What a jerk, I saved no time, I would much rather go to the post office, this guy didn't even ask if I was shipping dangerous out goods, he would rather charge double and have planes blow up.. What a jerk! read more

There may be a new owner now, because I have worked with Mr. Patel. He is always been helpful and try to service the customers as fast as he can. read more

It is always a pleasure to do business with this AIM location. The owners are always courteous and their service is always prompt/error free. I would much rather come here than to wait in line at the post office. The pricing is very competitive as well. All my future packaging/mailing will be done here. Thanks for your service. 100% satisfied! read more

Very friendly staff, but woefully inadequately stocked. I called and asked whether they had a box to ship a 28" long item, and they said yes. Went to the store, and the box was not there, either sold or disappeared she said. Time is precious, and this was a complete waste of my time! read more

I had to ship a box to a friend and the two girls were very nice and helpful. Great place and great service.

I have been a customer at this AIM for nearly two years. Our business mailing address is located here. I've had nothing but great experiences with everyone. As a former The UPS Store franchisee I know AIM's prices for copies, mailboxes and shipping services are very reasonable. I like they offer FedEx and UPS shipping. The UPS Stores offer one shipping carrier, that's it! No options!! I highly recommend this AIM location! read more

I always find that AIM has helpful, fast and friendly staff. They are very customer oriented. The staff always goes the extra mile to make everyone feel special. One time I was running late and knowing that they close @ 6:00pm, I simply called the store and the friendly associate said she would wait for me. As customers we sometimes forget that they also are mothers and have little ones waiting for them at home. read more