The staff were excellent. The gentleman was very polite and apologetic for an issue that was out of their hands. Even then I was still able to be in and out in a timely manor. 10/10 service. read more

This place is conveniently located in a shopping center with many other businesses I frequent. They offer all of the expected services such as packing and shipping, shipping supplies and stamps, but they also offer printing and notary services. I especially like that I can drop my pre-labeled return packages at the counter, since Fed Ex and UPS pick up there as well as USPS. They will print me a receipt I request it. The service is always friendly and helpful, and they seem like good people. One of my favorite reasons to visit this store is the amazing inventory of gifts, greeting cards, sweets, seasonal, (their Christmas ornaments are so cool) home decor and jewelry. One of the few stores that carries my favorite jewelry brand, Silver Forest! The buyer is constantly adding new and interesting items, really high quality, and prices vary. There is something for everyone! I like to support them as a small business,and they offer so much that I appreciate. read more

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Looking for a unique gift or shipping support? This is the place. Kim helped me recently and was very kind, creative and thoughtful with her suggestions. She went over and beyond to speed up a customization for me recently. Also, you have to visit the shop, it's not a typical postal store. It's very cute and open, there are tons of gifts for many special occasions AND many cute Disney items! Check them out! read more

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Awesome place! Kim & Kurt are the best! They pack everything for you never had a issue! Definitely recommended read more

Knowledgeable, friendly people to help with various needs along with a cute little gift shop!

I absolutely love this place! Their extended hours for dropping off packages for both UPS and the POST OFFICE is so helpful for someone like me who works 8 to 5 in Orange County and has to come home and ship packages regularly. I don't always make it to the post office in time and having to go to 2 separate places to do shipping is not convenient. But this place has saved my life many a time! I've been going here for years, but didn't decide to leave a Yelp review until the owner helped me one day. I wish I knew his name. I literally arrived at the business exactly at seven, and they were already closed.I saw him walking out and asked him if I could just drop the packages off and he said, "If you can make it quick, I'll take them in for you." I kind of felt bad because I had quite a few packages but since the store was closed, I couldn't help him. He juggled the stuff he was already holding to carry in my packages, and I'll be forever grateful to him for that. This gentleman knows exactly what customer service is all about. I've made a vow to myself that the next time I come in, Im gong to buy something in support of his business. There are so many unique items, handmade stuff and gifts in that place.I 'm surprised I haven't purchased anything yet. Thank you for serving the community in such a positive way. read more

I absolutely love this Postal Annex location! The customer service is consistently excellent, and they always go the extra mile. I especially want to highlight Kim, the owner, who has been incredibly helpful with all of my art shipping needs. As an artist, I'm very particular about how my pieces are packed and handled, and Kim takes the time to understand exactly what I need. She offers smart suggestions, makes sure everything is protected properly, and treats my artwork with real care. It's such a relief to have a place I can trust with valuable and fragile items. Friendly, professional, efficient, and genuinely caring -- I highly recommend Postal Annex and Kim to anyone, especially fellow artists who need reliable shipping support. read more

Very good service - always reliable for a Notary and no appointment needed. They also have cards, cute gift items, and of course mail boxes, shipping supplies, and shipping. They get the job done. A+ read more

This place has been a lifesaver! The staff are nice, and I'm able to ship & prepare my packages in a low pressure environment. They also have a cute assortment of goods, chocolates, and candies to browse through while in the store. read more

i'd like to start out by saying how great their customer service is, they always have a solution! I rent a mailbox there and they have it down... when you get a package or if you want to mail a package. But what I enjoy the most is when I go into pick up my mail. They always have something different for sale. The gift items are high-quality, mefium priced. The qualitie is always exceptional. I recommend shopping there on a daily basis. read more

Very cute storefront with all kinds of unique gifts and postal service needs. Friendly workers that are so attentive and extremely kind. I came in the store with a QR code for a return package because I don't have a printer and unfortunately they didn't accept that QR code. No problem at all. They walked me through the process of switching my QR code to a return label and had me email them the label directly to print out. They packaged and labeled my return items and were so helpful and patient with me throughout the whole process. Also, we had to move some items recently and I had no idea that they had a U-Haul service as well. We didn't have a reserved trailer but they had all kinds of sizes available on site. It's so nice to have a convenient one stop shop like this in the neighborhood. read more

Came in with some large oversized boxes...didn't know what the cheapest way to get them sent out was and Shay really sorted it out and took care of me. read more

I come here almost everyday to ship out items. Super fast and convenient. Love the staff there too, very friendly and helpful.

I have a lump in my throat after printing some documents here because when I asked if I could l, the cashier told me it's $3.99 to print and I sent. A total of 4 separate emails with a total of maybe 12 pages to print and it came out to a whopping $16! My first response was "Jesus!" Because had I known that it was 3.99 PER email, I would've said forget it and gone to a freaking fedex. I can't believe they're charging almost $2 per sheet of paper. That's so ridiculous and he never specified that it's $3.99 per email. Next time I'll either send one long ass email with multiple documents and chest the system for $3.99. Might as well have given him a new ink cartridge. Byyyyye read more

Knowledgeable, professional, friendly service for all of our mailing needs. In addition it is the nicest seasonal gift store in the area. They are in the same shopping center as before, just a few doors east, and greatly expanded. A real jewel, especially for holiday items throughout the year. read more

This is my first experience and it was a great one. Hard to tell exactly what the place specializes in but it's basically like a all-in-one. You can buy some knick knacks rent a U-Haul get notary turning your UPS get a post office box. And they have a bunch of like knick knacks like if it was a craft sale. Very unique. We were there for the notary service. We had to update our son's passport and only one of us could make it. So the other parent had to get a document notarized and I found this place on yelp. No appointment needed we showed up 15 minutes later we left. Price very reasonable lower than others. And very professional. Definitely my new go to when I need notary. And as a contractor I need notary a lot for contracts. We'll see you guys soon read more

This place is a rare find. Fantastic gift shop, great employees who handle things easily and a nice environment. Special candies, Xmas galore, western influence purses,, etc, stuff all over the walls that can be personalized, scanned my 50 pages in a flash and had it emailed to me momentarily. Just a smooth visit. I'd revisit this business without a second thought. read more

Staff was great and in particular Sayble was patient and accommodating with our Notary needs!

Feels like walking into small town America. Friendly service, knowledgeable staff, useful suggestions. Thank you!

My husband and I needed to have a document notarized and Kim came to the rescue. She was very helpful and had us in and out in no time. Will definitely be returning to PostalAnnex+ for all of our mail service needs. read more

Went in for notary service. Was quickly greeted by Kimberly who happened to be the notary. She took care of our business and we were on our way. Even made a free copy for me! read more

Best mailbox place. People who work there are kind and helpful. Will give you best options for mailing. Easy parking. Easy to find. Bonus is their gift shop. Cute gifts for everyone plus the best chocolates! read more

Friendly professional staff and excellent service! I couldn't recommend this place enough if you are looking for a PO Box or a U-Haul truck. Bonus, they have a very nice gift store to boot. read more

I find this store quite quaint.. Love browsing and shopping the nick nacks.. Also the postal portion is so very convenient.. Prices are fair! I will definitely be back! read more

Always reliable, great service and they also have a cool shop for last minute gifts! They are a great neighborhood postal annex!

Great customer service and quick service if you need a notary. They have a ton of stuff as well if you're looking for gifts

The staff and business is very professional The one of a kind and hard to find gifts that you can get there are the best to be found & THE PLACE IS SO BEAUTIFULLY ARRANGED read more

My new go to store for all shipping needs and cute gift shop to boot! It was my third shop today to get a package out to my son in the military. Just like Goldilocks the first place I went was too rude, the second was too expensive...this place was just right! Helpful service and lots of information given to me about shipping to APO address (it was always a mystery to me before) and now I have more knowledge. So helpful! But be careful... I finished my transaction rather quickly and then meandered through the gift shop. I did not make it out the door without a few purchases. They even gift wrapped the items that I bought as gifts! (Yup I bought something for myself too...so cute could not resist) Can't wait to ship something again! read more

If I could give them 0 stars, I would! I rented a U-Haul truck last week. When Christine handed me the keys, she told me there is no need for an inspection. I found this weird because at other U-Haul locations, it's mandatory. After driving off with the truck, I noticed the mileage was 100 miles off. I called the store and Christine instructed me to send a picture of the odometer. Upon returning the truck, I made sure to let Christine know that I do not want to see any additional charges that I'm not responsible for. Christine assured me that it has been adjusted and not to worry. The next day I received the email receipt and guess what, I was charged for the additional 100 miles plus an additional day of insurance! I immediately called and spoke to Christine. She apologized and said she will make the changes right away. She also assured me that the charges will not be taken out of my bank account. The next day, I checked my bank account and guess what, the extra charges did go through my account, which was the complete opposite of what Christine "assured" me with. See the trend here?? Miscommunications, horrible employee training/execution and bad business practice are how I describe this company, from my experience. It took another 4 days to solve the issue and get my refund back. I had to reach out to the U-Haul field manager Robert to get it resolved. Postal annex couldn't even make the adjustments for me even though it was their mistake. My advice to anyone considering Postal Annex, DO NOT GO THERE! They are completely unorganized and their employees are either lazy, dumb and/or not trained correctly. Thank you for nothing guys. I will definitely not be coming back. read more

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Postal Annex is a family feel store. They have everything you need for packaging and great customer service. Everyone is so kind that I actually look forward to my errands to Postal Annex . I've been able to purchase a gift there AND mail it off in time to make a birthday deadline! Yay! They display cute clothes, trinkets, and bags that are truly cute! You can't go wrong here: stellar customer service, gifts (even some for my self ) and they're open later than most places! Thanks Postal Annex! read more

Always so nice and accommodating! Have used for shipping, notary and to buy stamps. Highly recommend!

I can't say enough good things about this place. I had to mail something back to Amazon that was very complicated to box up and ship and they helped me and did it all for me at no additional cost besides of what the shipping materials cost. Everybody was so friendly and helpful even when I forgot to give them a piece and had to come back later and they had to open it all up and put it in the box for me. Kim was wonderful for her work and kindness and so was the gentleman that helped me over the phone when I first called in. Five stars isn't enough I wish I could give more. Thank you read more

I've used this family owned business for years with shipping and notary services. I even rented a U-haul from them. Keep it up.

I came here to get a few documents notarized. The notary was very professional and friendly. They have cute cards, candy, and gift items and it was fun to shop. I will go back again. read more

used postal annex to mail a usps certified piece of mail. the gentleman who took care of me was efficient and the price (higher than the post office) was acceptable. If you are looking to do usps mailing then better to go the the post office but they did okay. read more

I am very impressed with Postal Annex. They are efficient, knowledgable, and helpful. The store itself is very charming and cute, stocked with Holiday gifts, tasteful jewelry and handmade items. They are also a UHaul place, which makes them a very convenient place. Kurt and Kim took great care of me and helped me ship a care package to my mom at the best and fastest rate. They were honest and forthcoming about the price, and the date to expect it delivered. They gave me a tracking number, and even offered to track it themselves if I needed them to! They deliver great customer service with a smile, and make it look easy. Kurt and Kim are not only kind and helpful, they are very observant. After carefully packing a care package for my mom, we sealed the bag, and I paid, then went home. Moments later I receive a phone call from KIM at Postal Annex, saying they had found a necklace near where I had been, and they figured it was mine, and did it need to go in the package? As it turns out, the necklace was a very important part of the care package I was sending to my mom, and I was so relieved when Kim said she would open my package and insert the box with the necklace inside, as it hadn't shipped yet. Now THAT kind of customer service deserves an award. THANK YOU Kim and Kurt, for your exemplary service, professionalism, and lovely store. Luna (my dog) and I thoroughly enjoy ourselves each time we visit. You are so good that you inspire me to make MORE care packages! If anyone needs postal service, OR a U-Haul, I HIGHLY recommend going to this Postal Annex. You will not be disappointed, I promise!!! read more

This place is great! Not only do they offer shipping services, it they offer great tips and suggestions for all your packaging needs. The staff here are extremely friendly and helpful. Being a small business owner, I need all the support I can get to ensure my shipments leave and arrive safely. I continue to come here for both my business and personal shipping needs. Thanks for the great service! read more

Thanks to your expert shipping my grandfather's paintings arrived safely at our house in Oregon. Your professional and friendly service is excellent as always. read more

I used to agree with Melinda W, but I have recently had such negative experiences at the UPS store across the street that I am back here now. Went to UPS twice for a notary but there wasn't any, wasted a trip, and the line was out the door. Went to Postal Annex and got the job done. They are a little slow but reliable. And then after I'm done, I can go over to Fresh and Easy and flirt with the two checkers there. One of them is Fresh, and the other one is Eaaaaaaaaasy! read more

I just found this gem in the neighborhood. Super helpful and nice staff. Great variety of shipping materials and other items as well. Convenient location to ship. read more