The manager here was amazing! I had mixed up the mailing labels and she allowed me to assist in looking for the mixed up boxes and then had enough patience with me in correcting the issue. read more

This is the only UPS that I have ever been to in my life from the East Coast to West Coast that is so organized and so very CLEAN!!! Unbelievable! I LOVE IT! The family owners were exceptionally sweet with high customer service standards. They really know what they're doing. Good job! read more

It wasn't a problem before and now they have bogus rules. This location lying to people so they can upsell packaging. Do better.

Will always use this location for packing and sending. I Sent some family heirlooms to relatives on the East Coast and when I checked to make sure it got there in one piece, this was the response: OMG! Came here in perfect condition. Your UPS STORE wrapped as if we were on an expedition up the AMAZON!! Thanks for sending to me. This is kind of like a time capsule. read more

So friendly, they always greet me, and I feel so welcome to use the store for all of my needs. sometimes I just use the store for my Amazon returns don't have to box or package. Anything they take care of it all with a smile read more

The UPS Store - Entrance - Printing Services Near Me - Fullerton, California

Extremely friendly staffs. Everyone is so nice and helpful. I had a stressful time with returning an Amazon order and all the staffs kind enough to help me find a resolution despite how busy they were. Huge shout out to Swati for being so patient and helpful,! read more

Came for a Livescan service on Sunday, 11/17/24 in the morning and it was great service! Honestly love this area, especially the way the owner professionally did my fingerprints. She even printed two copies of the Request for Livescan for me to keep and kept the original copy to send to a remote job I applied for. The owner was really good, and she knew exactly what to do. There was another employee at work, and both the owner & employee were very friendly and made me feel welcome. I'd love to come back for any services again, in the future! read more

This place is a little pricey but they get the job done and the proprietor is very nice. So overall the service requested was acceptable. read more

The store is the smallest UPS store I have visited but don't let that deter you. The store is kept clean and organized. Though the store was busy and there was a short wait on a thursday afternoon, the staff behind the registers worked efficiently, had positive work attitudes and provided wonderful service. I highly recommend these guys for a great experience. read more

If i could give more stars I would. Went in to get my fingerprints done for work, and Swati was THE absolute best. We were having some issues with the kiosk and she went through every step with me. She even sat with me on the phone to talk to the service rep while everything got sorted out. Could not have been more helpful. Thank you so much Swati!!! read more

They're always so friendly and attentive and quick. Never had any issues with them and their service has always been great. And the store is always clean. read more

Best UPS Store. So helpful and kind. I drive clear across town to use this store. Wonderful staff and if you have questions, they find a way to make it work. read more

The only place I choose is UPS store #4097 great customer service very professional especially Swati who has helped me on numerous occasions kudos to the entire team.JuanP read more

Where do I start? I don't even know where to begin how amazing this UPS store is at Amerige Heights FULLERTON! They have been a part of my life for quite a few years. I literally live across the street from them. All of the staff are so so so wonderful so amazing so professional so helpful! Especially Swati, Christian and Jennifer! Whenever I walk in, everyone is so friendly everyone always welcomes me in and I always feel so part of this UPS family! What I love the most is the supply of their services are unending! Every time I go in, I think maybe they don't provide a particular service and then they always answer with "yes, of course of course yes we do that here as well" lol which makes my heart very very happy! All my needs are always met over there at that UPS Store! And a special shout out to Swati and Christian, who during pandemic still provided the community with the vital UPS services, but kept us all very safe with all their protocols in place! They were always so calm and reassuring and so helpful during this very stressful time. I will never forget the kindness and compassion they showed me every time I came in. They always went above and beyond to help me in anyway with anything that I needed during this time! Thank you again for this amazing amazing UPS Amerige Heights FULLERTON spot and thank you for always helping me with a smile and such friendliness daily and weekly! read more

Printout cost @$.20 per page is great. 5* but pricey computer use fee & price of a box 3* Like their location & friendly service. 5* Used it today for 1. To print out an email so was able to forward it to them for them to print it out. $2.50 for their computer use to get the email + $.20 per black &white printout page 2. To return a purchase. Forwarded them the return label for them to print it out. $2.50 for their computer use + $.20 per black &white printout page + $4.99 for a box to return it in Service -friendly and patiently answered my questions 5* Location -located right side of Albertson and left side of the cleaners -double doors left open 5* read more

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Absolutely phenomenal. I have never felt the necessity to leave a review for a shipment service brick and mortar location until my latest experience at this location. By far the best UPS team that I've ever relied on as a business owner. The owner/manager will go above and beyond to ensure the greatest customer service despite the requests being made after hours of operation. My review is out of gratitude for the amazing work, service, and reliability that I've ever witnessed from a UPS retailer branch. Love and thank this team so much!! read more

Very helpful with printing and laminating needs for my mom's funeral service. Sensitive, swift, and accommodating. Thank you!

Swati really helped when other signage/banner stores didn't. We needed a specific banner and she went out of her way to provide what we needed. read more

Not much to say except this is by far one of the most reliable UPS stores around. Very good availability/ hours, quick service, open & clean store. I have done my share of Amazon returns here, and never had an issue. The location is just to the right of Albertsons so the parking could be a little busy but that's about it. Overall glad it's convenient read more

Unprofessional front desk lady. Very condescending and don't have the decency to help out their customers. Very rude and blames their customers. UPS corporate should shut down this location. read more

Came in to print out a few photos and the service was outstanding. Thank you, Swati for all your help!!

I'm so super happy and impressed with the service I received here. Coming here after I was rejected by another ups store because my item was too big, this location did everything, packed it and shipped it without any issues. Thank you so much! read more

Extremely great customer service! The staff were very kind and made sure I got what I needed despite being closing time. Very appreciative of the kindness and professionalism. read more

This is the first time in my life that I am writing an angry review. I will start with the fact that I urgently needed to take a photo for my passport, when I arrived they took a photo of me with a very old camera, but it does not matter, what is important is that there was no exhibition light or flash, they printed out 2 photos for me, which later looked blurry, as if they had been edited 1000 times before. When I asked to send me this photo by email, they said that they do not do this, to which I was very surprised, because the website does not say that the photos are only printed, why do I need photos in my hands if I need to send them online? Then I asked to at least scan them on a printer, to which they sent me a terrible photo. The file with the photo is just ridiculous, the photo is very far away, it is crooked, and dust got on my face, so that I have a large black mole on half my cheek, you can not even zoom in on this photo, it is so far away, the photo takes up 5% of the overall picture. read more

The UPS Store - Printing Services Near Me - Fullerton, California

Occasionally come here to return amazon items and staffs here are always friendly. Just came out today and noticed I had issues with returns not being marked on amazon and called the store. Anthony who helped with the return earlier in the day also helped over the phone and he was patient with me but very helpful. Your assistance doesn't go unnoticed, Thanks so much! read more

This is my go to place for my mailing services. The service is always good and the workers are nice. They always answer my questions.

When adults lack basic accountability, it blows my mind. I came in about a week or so ago to ship some equipment and I was trying to use some random box I had at home. It was a white square box from a company called "branded bills" that I wanted to repurpose. While trying to figure out bubble wrap and all that, the manager offered to sell me a box and wrap it themselves. I agreed and paid for packing materials and left. Cut to today, the buyer messaged me asking why I didn't bother to put any bubble wrap or packing material in and that the part was damaged. He sent me a picture of the box it was sent in and...did my eyes deceive me....? Was that a white box with a hat companies logo that I tried to use? Was that also no packing material in that same box? Man, either it's a small world and he buys hats from the same company OR this ups didn't pack anything and they just shipped it out. When I went in today to ask them about it, they kept asserting they packed it into a brown box with packing material. I asked if she thought people just had identical company logo boxes laying around out of happenstance and she just shrugged. Mistakes happen but lacking any basic accountability is just gross. You're taught that as a toddler. read more

The UPS Store - Woah, twinsies and our identical boxes the ups manger said she didn't ship it it. - Printing Services Near Me - Fullerton, California

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Saw some of the negative reviews. Lol. Let me just tell you... humanity has really gone insane. Why are there so many terrible, unruly customers??! Some customers come in here and yell at the staff for delivering to the wrong address. Do they not know this is a FRANCHISE store that has NOTHING to do with deliveries? And if they didn't, why act like an insane animal causing a scene? I felt so sorry for the lady and her staff. They were already stressed as is from the influx of packages they had to handle over Covid holidays. And there aren't enough staff to go around these days! Unruly customers should be called out for such terrible behavior and blacklisted from shopping anywhere. Or even posting on Yelp. Been going here for about a year and it was always like that neighborhood shop feeling. Very fast and friendly service. read more

I have no words to express how amazing their customer service was!! Shwati (sp?), went above and beyond with my Live Scan. I got to the store at 2:40 realized I forgot my ID, she asked how far I lived, and I said 20 min round trip. She said she would still help a couple minutes after closing if I called to let her know. She stayed 10min after closing to help me with my Live Scan. read more

I buy things on Amazon just so I can go there to return them and see my friend Swati! Customer service is great. Entire staff is very friendly and helpful. read more

Consistently great service at this store. The staff and owner have such excellent customer service skills. Really makes your day to go in there! They definitely stand out from other UPS store locations :). Thanks for always providing top-notch service with a smile. read more

I go here a few times a week to drop of shipments and everyone there is really friendly and efficient. They're so consistent with that, it made me want to leave a review. Easily the best UPS store location and I've been to a lot of them. When I go there I may not say much but I always notice the service and effort, that's why I'll say this here so others can see how much I appreciate them. read more

I've been going to this UPS location for 3+ years and this is the friendliest yet most professional location I've ever been to. I've come here for returns, mails, prints and photocopies, and even passport photos and they never disappoint. The staff is always helpful and they know what they're doing. Their hours are very accommodating for busy schedules. Been to some other post offices and couriers but this location is always my go-to and favorite. read more

The employees / owners at this store are so friendly and efficient. It always a pleasure to do business here. Mostly i drop off amazon returns but I only send packages from here. It is a good experience no matter how busy it is. read more

Excellent, outstanding customer service from the Swati and the Malvern/Fullerton UPS Store. For some reason, the computer that I shipped on December 11th was delivered to Fullerton on December 27th (2021) instead of being delivered to Doral, Florida. Tomorrow morning, I will go to the Malvern UPS Store in order to communicate with UPS corporate and try to find out why the computer was returned to Fullerton. I have shipped packages from the Malvern UPS Store multiple times. The staff at the Malvern UPS Store are always patient and friendly. I highly recommend that you use the services of the Malvern UPS Store. The Fullerton/Malvern UPS Store is more reliable and more dependable than the USPS (US Postal Service) read more

This is my absolute "go to" packaging and mailing store whenever I need something sent or mailed out. I have the highest regard for Swati and her staff!!! They are such a great group of hard-working attentive individuals!!! From the moment you enter the store, you are always greeted so kindly and politely. I have experienced the highest degree of professionalism, courtesy and prompt service any time I have mailed a package, purchased stamps or had to overnight/expedite anything. After the first time I went in and received such wonderful customer service, I no longer go to the post office-this store and the amazing staff handles everything I need. regarding mailing services. Thank you again Swati and your team of wonderful and dedicated employees!!! read more

I dont usually leave a review but this UPS location deserves one. I've been to this ups location for the past 3+ years. Swati and her staff provides great and reliable service. The store hours are great and this store has been a staple to help my business run in the most efficient manner by shipping and receiving large volume packages on a daily basis. read more

Great location, super convenient for my Amazon returns, notary, etc. Great friendly staff! Recently remodeled/expanded. Awesome store.

Wow I went here and the customer service was so great.. they were sooo sooo helpful and patient.. thank you to Swati and the girls for all the help read more

The staff are super friendly! I always come here to print out card or other stuff, or return items. They have very quick service and clean. read more