Fantastic customer service tonight.. they gave me whip cream for my dog. Veryyyy friendly staff... read more

Starbucks - Coffee & Tea Near Me - Temecula, California

Just wanted to say how amazing Tanner at this location is! We went in today for some coffee on our break from school and witnessed back to back grumpy customers... Tanner was calm and very professional. He was patient with them and spoke very politely to these very rude quests who simply couldn't comply with the rules. Plus he made a good cup of coffee! We will back to see him read more

They are really really bad at multi tasking. Ive come in multiple times where there's only 5 people and they can't keep up with the drink orders. At this point it's insane because it just gets worse never gets any better read more

Worst customer service ever. Sunday, February 11th - 12:00 pm I asked a simple question if my coffee was ready since I saw everybody behind me receive their coffee and the barista said, "No, I don't have an order for your name." I told him that I ordered at the front about 5 minutes ago and a VERY RUDE old dirty blonde hair lady aggressively jumps into the conversation and in the most disgusting/rude way says, "Isn't this your order? It's coming out soon." How should I know if that's my order if it's behind the bar and you're just calling it "this order." Mind your own business and make coffee like you're supposed to you old hag. read more

Great starbucks location, convenient and fast. Employees are very polite and cheerful. They have lots of seating and take mobile orders as well. Lots of parking in the shopping center. read more

New Chocolate Molten Frappuccino!! Awesome!! If you're a Frap lover and also one who appreciates a good chocolate drink... Then you're in luck with this creation... My suggestion would be to try it with raspberry syrup flavor added! Either way its a great Temecula heat beater read more

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This *used* to be a great Starbucks. Mobile orders have ruined this place. Counter orders are lost or not filled, drip coffee is no longer served by cashier, and the friendliness of the staff has vanished. Ordered a coffee and tea. They never filled the coffee order and the tea they put in mobile order w/out calling any name. This is the 4th, yes *4TH* time this has happened. Never coming back. Giving my business to the donut store next door read more

Very clean, well stocked location with personable and friendly staff. Great quality product with good location. One star off as there were only 3 small tables outside pushed up to wall. Wanted much more outside seating to enjoy the weather and sit with dogs. read more

I ordered a VT passion iced tea but half the cup was full of ice to make it look like it was full yikes and I asked the casher lady to make my frappe extra thick which means adding more ice to the blender and It was still watery yikes again and I didn't have time to ask for it to be re done so I took it as is read more

Starbucks - Coffee & Tea Near Me - Temecula, California

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Shout out to Janeya! I was a wreck this morning after wrecking my car earlier this week. She was an angel in disguise helping me w my drink and even giving me a hug. What a huge encouragement and just what I needed. Thanks! read more

I came into the Starbucks off of Rancho California Rd and Ynez in Temecula today on my break from school, and I just wanted to say that Tanner is awesome! There was two rude customers who came in, and he handled it very well and with lots of patience. I was very impressed and wanted to share this compliment about him. :)) read more

For some reason every time I get my coffee from here, it doesn't taste as good. I'm obsessed with the starbucks' chestnut praline, but the one I ordered today from here tastes different.. not in a good way. read more

Starbucks - Coffee & Tea Near Me - Temecula, California

All complaints about this joint being slow is just silly. What do you expect when it's a popular joint? The breeze is to just order a simple drink, not something elaborate think about that one. HA Also, when ordering, order the drink size first, then order your drink. This way, the barista can grab the appropriate cup size then write your order on the cup. If you do it any other way, the order is simmering in their head before they can write it on the correct cup size. Thank about that one. HA What was really interesting is that I did notice a few weeks ago that one actually had a choice to select the espresso bean. I noticed this on the menu board written in chalk. Your choices were to choose either the - 1) Signature espresso roach, rich and caramel. or 2) The single-origin espresso from Columbia, nutty and sweet. No other Starbucks I was aware of had this choice. Although anecdotal, I did talk about this choice with another Starbucks in SD and they had no idea! Whether this choice was a trial run or not, I dig it. read more

Ordered on the app but accidentally selected the wrong store. They made it for me anyways! Great store great staff 5 stars Duke from sprint read more

Clean, fast (especially considering the amount of people there) and friendly. I see one stars given for the people making the drinks not smiling. Well, do you want them socializing with people in line, or making your drinks? One star for people getting their drinks before you? No. I even see the employees on their 10 minute break get in line, order their drink, then wait for theirs to be made in the order received. Simmer down, no one is getting their drink out of turn. I've timed the line from a long one 8 people back and I get my drink in 10 minutes. That's almost a drink a minute and considering how complicated drinks and food have gotten, and how persnickety some "custom" drinks are, (for you people who say "all you do is make coffee, how hard is your job") that's pretty impressive. You guys make my day. I think the reviews reflect the people writing them rather than the Starbucks itself. read more

Slowest service ever! Had to go to Temecula for the first time today - sure as hell made me appreciate LA. Seriously, how long does it take to pour green tea over ice and make a couple of kids hot coco's??? a VERY VERY long time if you are at this location at 8P with an order or two ahead of you. Unreal and the hot cocos were cold. read more

The staff here is amazing. They always seem happy, upbeat, and like they're friends with each other. The cashier is always kind, and the service is always terrific. I've been here many times and am always impressed. Even when they have a long line and the staff seems stressed, they handle it with professionalism and ease! Way to go Starbucks on Rancho & Ynez and congrats to your terrific staff!! read more

Yes, this is a Starbucks, but it's also the slowest Starbucks I have ever set foot in. The sad thing is I'm currently the mayor of this one on Four Square. Heh. I visit this location the most because of convenience and only that reason, as it's across the street from where I live. I have also resigned to only getting mochas or tea here as they just can't seem to my iced coffee right (all other locations have no issues whatsoever). The two stars are for the friendly people working there, but man, that smile and "what can I getcha?" only goes so far. I have actually faded out my visits to this store and find the Temecula Parkway one to be much more efficient with my time. read more

Ordered a tall mocha on mobile, picked it up and left, had something to do. Felt light when I lifted it so I opened it up and they only filled the 12 oz cup about 70% of the way. There were about 3 fingers worth of space between beverage and the top of the cup. When you're paying close to $5 for a cup of coffee, you expect it to have a reasonable amount of drink. This isn't just "room for cream," this is a large amount of the cup that they just didn't put drink in. If you buy from this store, make sure you open your drink before you leave, they're ripping people off. read more

Felicia was super nice and gave us above and beyond excellent service! I'll be coming back just because of that! Thank you Felicia!

I just want to add that Oscar is probably the sweetest employee here!! He had such a good attitude and me being the ditz I am left my danish at Starbucks and he ran to my car to bring it!! Thank you Oscar read more

It's a standard Starbucks. The staff is very friendly, quick to serve, and make this one stand out. Downside is seating. Feels a little crowded at times. read more

I didn't fancy the brewed dark roast so Barista Joe suggested I try the Blue Mountain Reserve as he didn't want to see me leave without a coffee. Really good suggestion and great customer service. I'll be back to try the Congo Reserve. Thank you! read more

The best Starbucks i have ever been too! I absolutely love all of the staff here! They make it a point to make everyone feel welcomed and special, even if you're only picking up a mobile order! They're all so wonderful! read more

My favorite Starbucks. The drinks are always consistently made well and the employees are wonderful. This is store is very busy, yet the employees always remain friendly. read more

Worst Starbucks in the area. Didn't make my drink right and never called my name so drinks just sat there for who knows how long.

It seemed fairly empty so I thought I'd grab a quick coffee.. WRONG. Wasted 20 min of my life waiting for my coffee they're extremely slow here and seem miserable and tired and overworked & understaffed. The guy did everything very slow while the other girl just stood there looking at stuff not really making coffee worst Starbucks ever. read more

Slight source of irritation now. Shortly before Christmas we bought two (2) seasonal, refillable mugs for $40.00 each. We saw them in front of the register and overheard another customer purchasing one, and they were told the mug was good for a free refill (one per day) for all of 2019. Wow, what a bargain, we thought, picked up two and bought them, since there were only a few left, and once gone, no more to be had, and at the time of purchase were also told refills good for the whole year...... Comes February 1st, and guess what, Free refills (one per day) only applied to January, not the whole year, as were were initially told (i guess misinformed). Then we read the fine print, and it indeed says only valid until January 31st. So the bargain was indeed too good to be true, and the moral of the story is, no matter what you're told, or no matter what you think you heard, read what it says on the cup, so you don'ts wastes your moneys. Caveat emptor indeed read more

Very poor service. Manager seems fake. Quality of drinks is lacking, but that's my fault for coming to a corporate coffee crap place. It's only mom and pop coffee shops from now on. The only thing Starbucks is good for is to use their restroom on road trips. read more

My favorite store ever. Baristas know me, will always fix anything that is wrong, offer good alternatives and substitutions.. awesome staff, lots of seating inside and outside, central location. Tips for you unpleasant and impatient people: -Get yourself a card and use the app. It's amazing. Customize your order (be specific if you're changing major things - if you get there and it's not made for whatever reason or it's made wrong, they will happily suggest substitutions or re-make it for you!!), make sure you choose the correct location, order before you get there. It will tell you when you order how long it might take. And your name will always be spelled correctly. Boom. -Speak up! Politely! Use some damn manners, you uncultured swine! Jk kinda. Some people are so rude, and it ruins the mood for everyone in the store. Knock that sh*t off. Be kind and say thank you! read more

Terrible. Ordered 3 drinks via mobile order. Went to pick up and the store was packed, despite the fact that there are supposed to be restrictions on number of people inside store during COVID- they had no one monitoring. It was very uncomfortable. On top of that, the drinks weren't ready because the baristas were making the drinks for non-mobile orders first which was leading to a bigger crowd. What's the point of mobile order if you have to wait inside even longer? read more

As an office we love this Starbucks ! We do mobile ordering almost everyday and they always have it ready to go. They even know us so well they group our separate orders together to make it that much easier to grab. Thank you Hailey and team for always taking care of us ! read more

My all time favorite Starbucks. They always make my drinks right, and the employees are all sweethearts. I work in the same shopping center as them so I walk there almost every single day. I love all of the baristas !!! Thank you guys for being so kind and patient!!! read more

By far my favorite one around in regards to customer service. Always super cool staff even when they're slammed and they always get my drink order perfect. Thanks guys! read more

One of the first times that I've been here to study and the staff is extra friendly and great. From what I noticed they're also hard workers. They have a great vibe and are easy to approach. Highly recommend this Starbucks. read more

I just wanted to say thank you to all the girls working at this location! They are working so hard and are so friendly and kind. I wish I got their names so I could give them all a shout out. They get out orders so quickly and are so sweet with guests. They made me feel so happy coming in for my birthday today and made me feel special. I wish people would appreciate how hard they work and help others! Thank you so much for everything! read more

Coffee is literally all you do all day! You even have stickers on the side of your cups to tell you exactly what the order is and you STILL screw it up.. read more

I had a wonderful experience tonight!! I have never had a Pumpkin Spice latte before so I decided it was time to try it. I came in to Starbucks and Marissa was so amazing!! She was very helpful and she has a great sense of humor. She made the experience even better. Thanks Marissa, I will definitely be back again!!! read more

This place seems to be a happening spot on Friday mornings. Its standing room only and the fresh food items are flying off the shelf in lightening speeds. Ordered a bagel, cream cheese and a loose leaf green tea and had to sit on the concrete bench outside to enjoy it. The majority of the tables and chairs were taken inside and outside. Keep up the great work......and Yes i'll be back... :) read more

I ordered one of their large to-go containers of hot chocolate to take to my sons late night soccer games. After paying and waiting about 7-8 minutes they let me know that they were all out of the container i needed. The manager came out and apologized for the mistake and gave me a few large hot chocolates and a $4 gift card. That more than made up for the minor inconvenience. read more