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Cold Stone Creamery

3.1 (63 reviews)
Closed 11:30 am - 9:30 pm
Updated 2 months ago

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Forgotten last minute slapped together cake
Kimberly R.

The store forgot one of my two birthday cakes, slapped something together making us wait an additional hour and late to my son's birthday dinner which promptly melted all over because it wasn't frozen enough and made my son super sad especially since his cousin's cake, which they were sharing the gathering, cake was perfect. I sent emails and tried to call and spoke with social media reps on this and they have not addressed their mistake on this, will not be returning to this location ever.

Cup only filled half way.
Rhiannon A.

The past two time I've come to the location have been awful. First time I ordered a chocolate shake. When I got outside I realized it was made with vanilla. I went back inside and asked for it to be fixed. They told me the fudge shake is made with vanilla. And refused to remake it because their boss would be mad. I eventually got them to remake the shake correctly. When I looked on their website it clearly stated the fudge shake is made with chocolate ice cream. Then I come to this location tonight about a month later and again order a chocolate shake they made it correct however she didn't make enough she filled the cup about half way then asked if I wanted whipped cream. I said yes. And then she filled the rest up with whipped cream! I paid for a large shake and it was only filled half way!

Can't wait to have a nice treat!!
Marissa T.

Really great experience getting Coldstone here! The girls that work here are fast and friendly and they let me sub in dark chocolate for the birthday cake ice cream free of charge. They are just so willing to please the customer, which I appreciate one thousand percent!!! I will be back!!!

a hand holding a cup of ice cream

You guys are awful. $10 for hardly any ice cream or mix ins. Don't go here. I'm calling management or what ever I can because I'm actually upset since I never get ice cream and this is the BS I ended up with.

Mine- ordered without pecans

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1 month ago

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21 days ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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5 years ago

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2 years ago

Love coming here with our son and his friends. Always a great experience. Who can be upset when you leave with ice cream in hand

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3 years ago

Great workers but horrible management. They don't even provide a working card reader.

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5 years ago

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3 years ago

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3 years ago

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5 years ago

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6 years ago

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9 years ago

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8 years ago

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6 years ago

We Love getting our ice cream here...the girls are great especially they know how to make my Monkey Bites.

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7 years ago

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6 years ago

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7 years ago

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8 years ago

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14 years ago

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7 years ago

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7 years ago

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12 years ago

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11 years ago

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9 years ago

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8 years ago

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6 years ago

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9 years ago

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9 years ago

The workers were too loud with their personal problems, I wasn't able to enjoy my ice cream.

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16 years ago

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6 years ago

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6 years ago

Although the bag had a hole in it causing my spoon to fall out. The ice cream. Bomb. The customer service by Valery. Bomb. 10/10 recommend!

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7 years ago

Very fast for how busy they were. But just like others have said the mix in portions is bad. Go to the Winchester location.

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12 years ago

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9 years ago

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Ask the Community - Cold Stone Creamery

Review Highlights - Cold Stone Creamery

The service was amazing, Valery was very helpful with any questions or concerns that I had.

Mentioned in 2 reviews

Read more highlights

Old Town Sweet Shop - My favorite  6/9/25

Old Town Sweet Shop

(301 reviews)

$$

Such a fun place! You can find lots of old-school, viral, and hard-to-find candy and toys here…read more It's probably a good thing I came without my kids, because I definitely would've spent way more. The chocolate-covered bacon looked interesting, and they also have NeeDohs, just at a much higher price. The ladies were very sweet and helpful. I'll try their store made goodies next time.

$3 marshmallow wands in milk or dark $14-17 (I forget &…read moredidn't take a picture) weighed bulk candy; jelly beans, individual candies, nostalgic, etc I absolutely LOVE candy and old towne soda fountains, etc. I buy Big Hunks and Chic-o-sticks from Staters for my fix but I will 100% never pass up a candy opportunity. I appreciated the nostalgic candies, glass case with chocolate dipped cookies, fruit, etc. The $3 marshmallow wands came as either milk or dark and rivaled the $8 Disneyland ones. Both were delicious! I didn't get the baklava but they looked delicious & well crafted. Staff was helpful but I knew my faves. I got pre-bagged Dr Pepper Jelly Bellys and the by the pound Green apple and Very cherry since they didn't come in bags. The buy the pound were unfortunately quite stale but the flavor was still there. Bummer, I spent so much(!) Definitely take a look around, they have import Japanese gummis, the trending Peeling gummis, gifts and knickknacks from Archie McPhee like finger hands IYKYK. It was hard to maneuver with so many customers shopping but manageable. Great sugary energy & vibe! Haha Connected to the candy shop is the ice cream parlor with giant waffle cones. Yum!

Cold Stone Creamery - icecream - Updated May 2026

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