Been with charter for internet since 2009. About 3 weeks ago, my internet stopped working. After 2…read moredays, I discovered it was disconnected by my driveway with a red tag on it. I chatted with customer service and no one had a clue what this was. By the time I called, it had been 10 days without internet and it's during the holidays, so I wasn't available to have a tech come out because they wanted to enter the home. I had been tossed around on the phone from agent to agent and multiple told me they had in the notes that I refused the tech entry to the home. This was a lie, a tech never came out and I had said I wasn't available for a tech to enter. This is a huge difference from refusing someone to enter. It made me super mad! I decided to get verizon 5g that just plugs in, so we could get some internet going and it seemed to work fine. I decided I was going to cancel charter and use that instead. They didn't want to credit me anything back for the days I had no internet! Said sorry, it's not on them and told me since I didn't want the tech, they won't do it. On top of that, charged me for the next mo! I was like, I'm being punished for your guys issue of disconnecting this in the first place. I had even tried to put the acct on hold over chat and she told me no, I would be compensated those days. Ha! So I was denied a hold AND charged more. I talked to a supervisor, same thing. They tossed me to another guy who got the bill lowered to $25, but they would not credit me back. They said service was still active, even though I was disconnected, so I had to pay. I'll stick to the verizon and not have to deal with the cables that caused all this mess.

They lie and steal! Do not do service with them!!!! We made the huge mistake with using them for…read moreMobile service. They over charged us from what was promised. When we went to cancel it, we were instructed to return the phone. After returning the phone, we were still charged over $1090! (And it was already discussed that we were to not be charged, etc). We have been trying to get our refund for weeks (or at least get the iPhone back which we returned). It has become more than a nightmare and everyone we talk to doesn't care and is a complete dead end. We will no longer be using them for any type of service. We are proceeding to cancel everything with them and warning everyone. Do yourself a favor and DO NOT USE CHARTER OR SPECTRUM

Jonathan helped us with a new phone and was so great. It was the easiest fastest Verizon visit I've…read moreever had with the most help! Thank you for being so patient with us.

We switched from AT&T to Verizon in Oct of 2025 because of the "pay off your contact" when you…read moreswitch to Verizon. We were told by Summer that we would gain trade in value on both our newer IPhones & receive a virtual visa gift card to pay off the remaining balance for AT&T. The trade in amount was lowered after corporate received the phone although there was nothing wrong with them. We were told by the in store staff it would adjust just "keep an eye on it". Same thing for the visa gift card. We called Turlock and got the run around call corporate, go to Modesto over and over again. We finally went into the store and needed to call corporate again. The staff is so unprofessional and we are being penalized due to their negligence. I've worked in the commission sales field before as well so trust me I get it when you're wanting to make a deal to make commission but lying about promotions that you're not supposed to do at the same time and think that corporate is just gonna figure it out later is absolutely unprofessional. If I could get out of this contract, I would. The service isn't even that great either. So again for me zero out of 10.

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

If you're looking for clean, professional AV and home installation work, Wire Guys--and especially…read moreRay--are an easy recommendation. From the first interaction, Ray stands out for his responsiveness and professionalism. After a quick call, he was able to come out the same day to assess the project, which immediately set the tone for a smooth experience. He takes the time to understand exactly what you want and then executes it with precision. The quality of the work is what really makes Wire Guys shine. Whether it's mounting a TV, installing a camera systems, installing a surround sound system, or setting up a full home alarm, everything is done with attention to detail. Wires are completely hidden, components are neatly organized (even tucked away in cabinets when possible), and the final result looks clean and polished--exactly what you'd hope for but rarely get. Another thing that stands out is how tidy Ray is while working. He cleans as he goes, so there's no mess left behind, which is a huge plus for any in-home project. Overall, the work is efficient, high-quality, and hassle-free. If you want a job done right the first time--with no visible wires and a clean finish--Wire Guys is definitely the company to call.

I work for a small non profit and a our IT guy recommended Wire Guys. We were completing a…read morerenovation project for our offices. All network wires needed to be done from scratch. Network wiring for 10 workspaces were done with 2 network ports in each station. We also upgraded our network rack which Wire Guys order for a very reasonable price. As for the technicians, all I can say is they were amazing. They were very professional, detailed oriented and on time. All of the work performed was done great and great quality. The technicians were friendly and accommodating to any request no questions ask. Our project was completed on time as planned and everything from the technical aspect of things were done great with no issues. We will definitely keep using Wire Guys for any work.

Worst company ever , their customer service is horrible. The are a rip off , your supposed to be…read moreset up on auto pay and your service still gets interrupted. They admitted my Aunt was enrolled in auto pay but shut off her service and then want to charge her an additional $30.00 to reconnect , and will not credit for the 4 days with out service . Horrible Horrible Horrible company !!!!!!

Jakoub and Leslie were extremely helpful and kind to us two senior citizens trying to get a…read morereplacement phone. They took every step possible to make sure our phone was replaced as soon as possible. They didn't make us feel so totally incapable, as many young folks do when dealing with technology. We not only got our phone, but we had a nice conversation with these two young people. I would have to give them 5+ stars

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

I was switching to boost from my other provider due to my disability and fixed income I was signing…read moreup with the promotion of $15 a month for 3 months then $25 a month forever 30 GB with auto pay. I had all the information from my other provider to be able to switch to Boost Mobile. The Girl who helped me today would not honor the promotion. She took advantage of and lied to me, and gave me a different plan and charged me more than the promo I was hoping to get. Very unprofessional and not so customer service respect. ​​​​​

I've been coming to this store for well over 3 years now and no matter who is in there I always get…read moretreated with a smile and energy. Never had a problem with this company.

Tou L. Ly was amazing! Finally, frontier ran new underground fiber for us out here off Grantline rd…read morean we are super stoked. Before fiber we had 9 mbps now we have 900 download speed an 700 upload speed (May have those switched) but Tou had to dig to the underground box where the boar operators installed the fiber an he pulled new fiber through our conduit (thank the lord we had existing conduit) he installed our new modem an got us set up! It was a hot day an he made it happen! We've had a lot of frontier guys out here but Tou was the best! Top notch service an made sure we were up an running on multiple devices. Can't say this enough, Thank you Tou!!!!

They take DAYS to repair an issue! Then give you the run around when trying to get in contact with…read morea supervisor. Then I was cut off after she told me to wait for her to find me a reference number. Which I never got! I was furious. Her name is Glaiza and the employee was Joey.