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    This is what happened when Frontier tried to run fiber optics.

    Nov. 8th, 8 days and counting. We now have fiber optics but no phone. We have made phone calls since Nov. 8th but no return calls. It's winter, we are seniors, what does it take to get anyone to call.

    Exposed utility box. No lid.

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    2 months ago

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    4 months ago

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    5 months ago

    3 business days to get an eero replacement and no compensation whatsoever during the wait.

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    2 years ago

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    2 years ago

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    2 years ago

    Worst service slowest internet. Do not believe the advertisement. Look at all the other one star reviews.

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    1 year ago

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    4 years ago

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    Fortis - Some of our VMWare and SolarWinds servers.

    Fortis

    (11 reviews)

    Our dental office phones and internet have been serviced by Fortis for more than five years. THEY…read moreARE EXCEPTIONAL. Unbeatable service. Their people are exceptionally bright and helpful.

    We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

    Frontier Internet - telecommunications - Updated May 2026

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