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    Elk Grove Computer Services

    4.0 (54 reviews)
    Closed 9:30 am - 2:30 pm

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    Quote to repair camera cover on bezel.

    Here is my review of my recent experience with this establishment: I brought my laptop in for repair because my son poked the laptop camera and damaged/creased the plastic camera cover on the bezel. Aside from the damage on the lens cover, the laptop was functioning perfectly and did not have any other damage. On Tuesday, May 18, 2021, I dropped off the laptop to Elk Grove Computer Services to repair/replaced the cameras lens cover. During the check in process with the owner, I turned on the laptop to show him that the camera was blurred because of the crease on the camera lens cover. With the laptop powered on, we both saw that the laptop was functioning just fine. The owner instructed me to turn laptop off and that he will diagnose the problem on his own time. The owner said that he will provide a free diagnosis of the problem and proceeded to take down my contact information. The following day around noon time, he texted me to provide his repair quote of $30 plus $2.50 tax for camera and $85 for labor. I told him to go ahead and proceed with the repair of the lens cover. Later that afternoon, he texted me a picture of the laptop screen showing a vertical white line on center of the screen. He called and asked if I remembered if there was damage on the screen. I told him that there was no other damage aside from the camera lens cover and I reminded him that I turned on the computer at his office during the check in process and the LCD screen was not damaged in any way. He simply explained that he will order the parts to repair. He did not actually address what he was going to do about the screen. On May 28, 2021, I contacted the owner for a status update and he stated that the laptop was ready to be picked up. I scheduled the pick up on June 1, 2021. When I arrived to pick up the laptop and inspected it, I noticed that the lens cover was completely removed. Essentially, he popped off the camera cover on the bezel and the camera was not even replaced. Mind you, he charged me $30 plus $2.50 tax for the repair/replace the camera cover repair. In addition to not repairing the camera lens cover, he actually replaced the laptop screen and charged $150.00 without informing me that he was going to charge me for the repair of the damage that he had caused. In a nutshell, he broke the LCD screen, replaced it, and charged me for the screen. On top of this, when I insisted/explained that the screen was not broken when I brought it in initially, he said the lines on the screen was not showing any damage because the LCD was sealed and that my son broke the LCD screen. He explained that when he "unsealed" the laptop screen to inspect the camera, the LCD screen broke. I came to him as a honest customer to repair the camera lens cover. All he had to do was to replace the bezel/lens cover. Instead he removed the lens cover completely, left the camera bare, and charged me $150.00. He said that he gave me a discount. LOL. When I tried to reason with him by explaining that there was no damage on the screen, he took my laptop, placed it on the shelf behind the counter, and said "your laptop is here. sue me." To my regret, I paid him $150.00 for the damage he had caused and he did not fix the problem that I came to him with, which was to replace the camera lens cover. Instead, he removed the camera lens cover completely and charged me for the repair damaged LCD screen that he caused. I do not recommend this business to any one.

    Hi, I am the Spider Goddess and I want you to step into my web at Elk Grove Computer Services, you won't be disappointed!
    Paul R.

    My mother board gave out on my computer and I need my home computer! No worries, took it to Elk Grove Computer Services and the gentleman that runs the store, sold me a very nice computer for a very reasonable price. He even came by my house to install the computer and it runs beautifully. He doesn't make house calls, but he made me an exception, since I am brain dead when it comes to hooking up computers. I love my new computer and I thank Elk Grove Computer Services!

    My wife Deanna.  She is also very happy that the computer is working beautifully!!

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    7 years ago

    Fast and cheap. Got it done same day.other places charge like over 300. This was a fraction of the cost.

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    13 years ago

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    7 years ago

    Bill's Computer Recovery and Repair is AAAAAA+ from us. What a GREAT resource! Honest, Efficient and Helpful for sure. Support local biz!

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    8 years ago

    This business not only repaired my computer but also recovered items that I thought were lost forever.

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    7 years ago

    Excellent service, highly recommend. Mr. Nakieb is professional, courteous and pleasant to work with. Reasonable rates. Thank you!

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    Ask the Community - Elk Grove Computer Services

    Review Highlights - Elk Grove Computer Services

    When it comes to computer repairs, there isn't a better, more qualified tech than Dennis at Elk Grove Computer repair.

    Mentioned in 11 reviews

    Read more highlights

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    Honest, Skilled, and Affordable Highly Recommend Manny!…read more Manny is fantastic fast, patient, and incredibly helpful. I spent two weeks going back and forth, shopping around, and getting diagnostics from big-name shops and local repair places. While many were friendly and offered free diagnostics, the larger chains quoted prices that were nearly the cost of buying a new laptop altogether. My MSI GE76 Raider had a completely detached screen and a failing battery. Manny not only handled the full repair but did so within my budget, even going above and beyond to help. He used OEM parts no shortcuts or cheap knockoffs and the quality of the repair speaks for itself. Don't expect a glitzy storefront; the work is done right out of his garage workshop but honestly, that's all you need if you want a reliable repair without paying an arm and a leg. Manny delivers high-quality service, fair pricing, and real care in his work. Give him a shot--you'll be glad you did.

    My MacBook battery was completely dead, couldn't even hold a charge any longer. Had to always keep…read moreplugged in. Reached out to Manny and he was able to order a new battery, installed back into my MacBook and now it's working great. Now I'm able to hold a charge for 7+ hours and love being able to see that 100% battery charge again. Really happy with the work, quick communication and the price. I would recommend his repair service if you have any type of computer issues.

    KADI Computers

    KADI Computers

    (33 reviews)

    I dropped my laptop off here in dec. 2024 when my laptop stopped working. The owner said I just…read moreneeded a new battery and keyboard replacement. I Picked up the computer a week later. I placed a new battery (same exact specs as original but slightly different design) that i purchased, inside the laptop and the laptop shut off after 5 minutes. I brought the laptop back and the owner said that the battery fried my computer (another local shop says that did not happen). The owner said he would look it over and get back to me. Two weeks went by when I finally went to the store to pickup my laptop, only to find out the owner left town and won't be back for another 2 weeks. He messaged me, said once he got back on feb. 14 he would work on the laptop. I once again had to message him for an update on the 19th, he said there's nothing he can do and it's ready for pickup. 2 months & $200 later I'm left with a laptop that still doesn't work, and his keyboard replacement is very questionable. See photos to see how wavy the "new" keyboard is. He said "that's just how it is ". I asked for $100 back and he basically told me to kick rocks. This shop doesn't take their customers serious, why would any reputable shop stand behind a newly replaced keyboard that looks like this? Not only looks like that but makes weird clicking noises on certain keys. I will upload the video I took to YouTube just search "Kadi computers, Elk Grove CA. The photos may not do the terrible work justice, but basically some keys are raised all the way, up and some keys are totally sunken into the body of the laptop, while the escape key is half sunken and half risen. As a small business owner myself I would be completely embarrassed if I presented this work to a client.

    I went to this Location based off of the Good reviews on Yelp & Google! When we walked in, we were…read moregreeted by the tech. I explained to him the issue with my laptop, he knew exactly what to do! Withen a few hours of dropping off my laptop, he gave me a very reasonable quote $. He proceeded with the process of fixing my laptop [On Saturday], had it throughout the weekend & It was fixed by Monday! Quick, Great customer service & Quality! My laptop runs good as new! *I definitely recommend KADI Computers for ALL your computer needs!

    Dan’s Computer Repair - Did an excellent job with my pc

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    I had an amazing experience with Dan's Computer Repair…read more He was very quick to respond, and asked me a lot of good questions to get clarity on the issue I had reached out to him about initially-my laptop wasn't charging properly. He came and picked up the laptop so he could try to diagnose the issue. Well, after testing it and looking at it, he said there was nothing wrong. And the darn thing was charging for him! Doh! He promptly dropped my laptop back the next day and wasn't going to bill me because there was no issue to repair. But, given the efforts he had put in and the driving back and forth, it didn't feel right so I gave him something to say thanks because he absolutely deserved it. AND....not sure if he gave the thing a pep talk but my laptop has been working perfectly since then. Dan is professional, communicative and timely. All things I really appreciate in anyone, especially a vendor. His initial quote on the repair costs was also very reasonable and I appreciated that he said he would let me know if it would cost more than the quote and that he would get my approval before doing any repairs. I highly recommend reaching out to Dan to for help with any hardware or software issues you may be experiencing with your tech. Hopefully I won't need to any time soon, but will do so when the time comes!

    I can absolutely recommend Dan for repair, virus removal and otherwise complete scrub of my Apple…read moreMac, IPad, and IPhone hack from scammers who compromised my apple system. Dan is an outstanding tecnnician, who came in with best price for the service. He has restored our peace of mind.

    Elk Grove Computer Services - itservices - Updated May 2026

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