To start, this is such a cool store. Tons of cool items all around, nice vibe...makes you want to…read morestay and hang out. Lol this true TEAM of people run a great business. Nice to see team members talk great things about their "boss/store owner" when he is not around....refreshing to see an atmosphere that people are working and actually want to be there and actually want to HELP YOU CHOOSE THE BEST PRODUCTS FOR YOUR INDIVIDUAL NEEDS, not just make a sale. You can tell these folks are like family. When I did meet the owner Billy today, he gave me some great game on my endeavors. Definitely feel happy confident spending my money here with these guys. Also, the prices are MORE THAN FAIR. Shop and compare best buy refurbished and used in marketplace and you will find Sac Tech Prices actually beat average FB marketplace pricing...and you get a warranty and the reassurance of knowing if you have any issues with your 2nd hand product you're not SOL or having to wait month to ship the device out for repairs/diagnostic. YES, YOU CAN BUY ITEMS IN HERE WITH A WARRANTY FOR THE SAME OR EVEN LOWER THAN PEOPLE ARE SELLING THEM ON USED MARKETPLACES.

this is a terrible place. They will quote you one price over the phone and then up the price by…read morealmost half when you get in there to purchase it. And if you buy the wrong thing at their suggestion, as they are the "experts "they won't take it back but they'll respond on all reviews with some jive which will have nothing to do with the fact that they quote one price and overcharge you when you get there

I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

Fast, on-site work; friendly service…read more I had a good experience with this business. He honored the quote he gave me for replacing my Lenovo laptop screen. He arrived on-time, and worked diligently to complete the repair. I would say he was friendly and professional, so I felt comfortable having him work in my home. (This business also offers pick-up where they will bring your machine back repaired.) I can see myself requesting services again in the future, especially to clean up my older laptop.

We have experienced excellent service for many years from Tech-Boy Computer Solutions. Their name…read moresays it all. Eric is very knowledgeable. He has saved us time and money updating our computer. Provided past recommendations for replacement. Recently transferred data from one desktop to another. Excellent knowledge and pricing. Thanks once again Eric.

Called for assistance troubleshooting my custom build PC for a power issue. Very responsive and…read moregreat communication, diagnosed my issue and was able to help fix/replace the part quickly since he had it in stock. The quality of my experience was fantastic and I found it to be a great value overall. Will happily go back if I have a need for computer tech services.

I just wanted to take a minute and tell you about Alan the owner…read more My mothers 104 yr old mother's computer has hacked and I needed someone to come out and give me advise as to what to do. I called Alan. Alan called moments after I called which I was thankful for. He told me what things I needed to worry about and what to address on the phone. He spent some time speaking with me. He told me the things he thought needed to be addressed, and told me he didn't think he needed to come out and wanted to save me money if I could do it myself, which I could. It is not very often that I speak with someone who is willing to help and is not just interested in making a buck. I have other older family members who are not as computer savvy as myself, they we in the room when I was speaking with Alan. They all asked me for his contact information, as they do run into problem that need to be addressed time to time. I would recommend Alan to anyone who has computer issues as I thought he was running a fair and knowable business and looking out for YOU! Thank you Alan!

I had a home network wifi problem and shopped around for different solutions, but with little luck…read more Fortunately I found 31 IT and they saved the day! I had incorrectly configured my Xfinity gateway and a network switch along with two existing eero WAP units. My misconfigured system was causing internet conflicts, weak speeds, and dropping my signals. Theodore came out the next day and quickly and efficiently did some troubleshooting. In addition to fixing my home network and installing another eero, he cleaned up the mess of cables in my comms box. His pricing was very reasonable. I highly recommend 31 IT! 6 stars!

Had a security camera fail in my house. Alexei came the next day and fixed the problem, as well as…read moreother troubleshooting that I needed in my house. He was very knowledgeable, courteous and patient to help me with my situation. Very fair and price as well. I will definitely work with him every time. I strongly recommend this company.

Dan came out today regarding an issue that I was having with my desk top computer. He performed a…read morecomplete inspection and made several great suggestions. And saved me considerable money compared to the other company that I had contacted. Can highly recommend Dan for your computer needs.

Very responsive - handled my issue quickly and professionally. Had a laptop from my deceased sister…read morethat I needed to access.

Dan was incredibly helpful in diagnosing my husband's laptop issue quickly and clearly. He provided…read morea detailed estimate that made it easy for us to decide whether the repair was worth the cost. Everything was handled smoothly through text and pictures, which made the process super convenient. I recommend Dan with full confidence for his professionalism, knowledge, and excellent service!

I had an amazing experience with Dan's Computer Repair…read more He was very quick to respond, and asked me a lot of good questions to get clarity on the issue I had reached out to him about initially-my laptop wasn't charging properly. He came and picked up the laptop so he could try to diagnose the issue. Well, after testing it and looking at it, he said there was nothing wrong. And the darn thing was charging for him! Doh! He promptly dropped my laptop back the next day and wasn't going to bill me because there was no issue to repair. But, given the efforts he had put in and the driving back and forth, it didn't feel right so I gave him something to say thanks because he absolutely deserved it. AND....not sure if he gave the thing a pep talk but my laptop has been working perfectly since then. Dan is professional, communicative and timely. All things I really appreciate in anyone, especially a vendor. His initial quote on the repair costs was also very reasonable and I appreciated that he said he would let me know if it would cost more than the quote and that he would get my approval before doing any repairs. I highly recommend reaching out to Dan to for help with any hardware or software issues you may be experiencing with your tech. Hopefully I won't need to any time soon, but will do so when the time comes!

I purchased two items my wife chose, a laptop for our son and a desktop for herself over six…read moremonths ago. The prices were great! Most important both computers work extremely well. I'm going with my friend soon. He's going for a computer and I'm going for desktop like my wife's.

This is a wonderful shop. Kind, thoughtful, knowledgeable and very no nonsense. I'd recommend it to…read moreanyone. Even in my panic over my laptop hinge nonsense they were clear and gave me good options etc. based on my experience so far I'd like to be loyal to this shop :)