Natomas Computer Tech

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3 years ago

I called to see if they did services on a lock laptop. We was traveling and my daughter popped on the hotel wifi and got locked. The person I spoke with was very helpful and give me a lot of tips to unlock my laptop. read more

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Santiago L.

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3 years ago

I called today for a quote on a small repair for pc, an Ethernet cable was broken and stuck in the port. Natomas computer tech answered right away and helped me troubleshoot the issue over the phone. He acknowledged what I was experiencing and reassured me this was a quick fix I could do on my own. After sending a picture of the issue, he walked me through the steps and sent back pictures with arrows and instructions. Within minutes I was able to resolve it. Service tech was honest, has integrity and solid knowledge of home computers. Although I didn't actually have to pay to have a repair done, I will be returning to Natomas Computer Tech with future questions. Thank you for the quick response and walking me through the steps. Cheers! read more

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James L.

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3 years ago

Alan was very knowledgeable and helped me with figuring out the repair on my PC. He was also mindful of cost and time.

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James Ricky W.

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5 years ago

Complimentary Service Today my fairly new Windows laptop crawled and snailed along. I could not load any web pages no matter what website I visited. I called Natomas Computer Tech by simply Googling from my smartphone. I explained to Allen what was going on. He helped me troubleshoot right over the phone, and resolved my issue immediately. On top of that, he said it was a complimentary service! I highly recommend giving Allen a call if you're having real-time computer issues. Thank you so much Allen! read more

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James D.

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3 years ago

Ran into some technical and software issues when building my gaming pc. I'm an experienced user, I've built PCs in the past but this time I was stumped. I contacted natomas computer tech looking for a quote and received not only a quote, but professional computer support as well. His pricing was very fair and his communication was excellent the entire time. I will contact him again for future issues. Here is how I got my pc back from him, amazing results ! read more

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Gillian A.

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6 years ago

I suddenly had laptop charging problems so I messaged several tech repair businesses in the area. Not only did Alan respond to me first but the communication with him was straightforward and succinct (asked specific questions like laptop model number instead of giving a generic "just stop by at our place first" message, which I received from a couple of other businesses) and he provided the cheapest estimate. When I eventually showed him my laptop, he did some diagnosing, walking me through each step explaining what he was doing. It turns out that the problem was less severe than I thought and he was able to fix the problem in a jiffy. Pretty professional and would contact him again if I have another laptop-related problem. Would recommend if you need some PC/laptop repairing. read more

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Miguel S.

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5 years ago

I gave this a couple of days before leaving a review to ensure that my computer was working properly. From the start Alan was very knowledgeable and quick to respond to all of my questions and or concerns. I would highly recommend Natomas computer repair to anyone who is in need of some type of computer repair and/or servicing. Alan was able to take me in, in such a short notice and also ordered the part right in front of me, I didn't feel like I was being sold on anything, I felt like I was dealing with a family member who truly cared about me. I reached out to numerous computer repair companies and no one came in as competitive as Natomas Computer repair. Not only that! He provided excellent service and his rates are reasonable! Other places were charging me extra to have my computer repaired within 24 hours of receiving my part, Alan didn't charge anything extra to take care of the problem as soon as possible. Again anyone who is in need of computer repair this is the guy to go to. THANK YOU ALAN! read more

Natomas Computer Tech - Completed screen repair - IT Services & Computer Repair Near Me - Sacramento, California

Natomas Computer Tech - Broken computer screen. - IT Services & Computer Repair Near Me - Sacramento, California

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Steven P.

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3 years ago

Alan the owner was very professional, prompt and friendly. I believe I have found the computer technician I've been searching for. Thanks for fixing my computer issue Alan! read more

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Marcela M.

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2 years ago

Alan is very knowledgeable and very interested in solving your problems. We got a wrong mother board and He offered one of his until the new one arrived. I will defenitly use his services again. read more

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Jon R.

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2 years ago

Awesome. Contacted at 9pm. Arrived at 9:45. Fixed some cut wires and got internet back up and running so my wife was able to work from home next day. read more

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Roydon C.

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3 years ago

Quality of service and Value is top notch. I message him and he responded in minutes. He will walk you through with all possible solutions. He teaches me while working on my computer. Highly recommended for all your computer needs. He definitely the best computer technician in Sacramento or Bay Area. read more

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Rick A.

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5 years ago

Spoke to Alan about some boot issues on our laptop and he had it fixed over the phone in less than 5 minutes! Super nice guy, and I'm sure we'll be using him for all our computer needs. Very very satisfied!! read more

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Reyben C.

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5 years ago

Alan is a very knowledgable computer tech! On my Alineware I was basically stuck under a boot loop because I was having an underlying problem with a corrupt windows installation from a stupid previous owner who sent me this with everything being slow, overheating, and fans running loud! After weeks of tuning and fixing from this previous owner this Alienware was much better but then I noticed it still frame dropping because my other 2 cores were missing? So I tried to fix it under config to use all processor and got stuck on a VERY SCARY boot loop. Good thing about Alan is he is very cautious of every situation making sure that the next decision would not make the situation worse. Being very cautious shows that he knows what can happen because of his great knowledge. We got everything fixed up by fully resetting the PC because current windows install was corrupt. That was a scary experience because I worked hard to buy this Alienware and need the laptop for college work the day after. Alan is a 5 Star magnet :) read more

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Gordon S.

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5 years ago

I needed a computer expert to help me navigate through a great many laptops that came into my possession and Alan from Natomas Computer Tech did an outstanding job. He evaluated each computer one at a time, explaining in layman's term each step of his processes, and thoroughly met my expectations. I can see why he is highly rated on Yelp. I highly recommend his services to anyone in need of computer repair. read more

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Jen K.

Elite 21

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5 years ago

Waited a couple days before I wrote this! I brought in my computers at week becuz my 3 yr old laptop/battery was draining in minutes. I decided to message Alan pretty late at night, and he responded so quickly! He provided a quote and his approach to the issue. So I brought it in the next day. Next day, I brought it in (love his garage setting) he checked my computer and quickly identified that I needed a new battery. He ordered one in front of me, gave me an exact quote, and he said I can either leave it or bring it in when it arrives. I did that! So fast forward to this week, I brought it in, he changed it out within 10-20 mins, and my computer is back in shape!!! His rate is super reasonable and he works with u for sure. He doesn't try to upsell you anything (SO IMPORTANT TO ME becuz if anyone tries to sell me anything else I instantly lose trust lol! ) and is really there to try to help you solve issues. He also gave me some computer maintenance tips, I appreciate them! Alan is skillful at his craft. He can recover broken hard drive for data, and as small as changing out my battery LOL! highly recommend you coming here for honest and quick service :-) read more

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Kristin R.

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4 years ago

Thank you Alan! Had a great experience when my laptop was giving me issues. Flexible drop off and pick up times and easy to get a hold of.

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Jeff V.

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5 years ago

I'm just back from a visit to Natomas Computer Tech and I'm very, very happy. I needed the power supply replaced in an old computer due to a noisy fan, but that's not something I'm comfortable doing myself. I obtained a new power supply and brought it over, but it turned out that supply was bad. Since it was really only the fan I cared about, he offered to put the good fan from the bad power supply into the old power supply, warning me that I'd then be unable to send the defective one back. I just wanted the problem fixed, so he made the swap while I waited and now my computer room is quiet again. Very, very nice, calm guy who clearly knows what he's doing. I would absolutely do business with him again. read more

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Odie S.

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4 years ago

I had an amazing experience working with Alan. He is very knowledgable about computers and how to fix different problems that comes with it. Alan is generally a great person to work with. He shared some of his knowledge along the way and educated me on every step he took to fix the problem. He is an honest guy that won't cheat you for your money and he is there to help people. I highly recommend Alan for all your computer needs. read more

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Miki S.

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6 years ago

What a nice and knowledgeable guy! My daughter got all the parts to build a computer and ran into a snag, he was available and so helpful. A few tweaks...And now it works!!! Very appreciated! read more

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C R.

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2 years ago

Spoke with Alan on the phone multiple times. Helped solve my issues without charging me. Awesome customer service!

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Kevin B.

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2 years ago

Professional and helpful throughout initial consultation. Willing to work with me through every step of the way and was patient and vastly knowledgeable throughout. Very honest as well - told me they were backlogged and didn't have capacity at the moment in a polite manner. read more

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Elizabeth J.

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4 years ago

Thank you Alan for your expertise & excellent customer service! My sons gaming PC stopped working & Alan saved the day! He was able to diagnose and fix the issue the same day. He was very accommodating! read more

Natomas Computer Tech - Gamer back on line! - IT Services & Computer Repair Near Me - Sacramento, California

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Wes ..

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3 years ago

Alan's honesty and professionalism was more than I could've ever asked for! I brought in my old IMac I planned to use for video editing. After he took a look at things he was honest and let me know that the old HDD wouldn't be powerful enough to do the things I was expecting. And directed me to a few newer models online for me to look into. I appreciate the honesty and will definitely be a returning customer in the future! Thanks Alan! read more

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Paul S.

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4 years ago

I had a hardware issue with my desktop. I was pretty sure what the problem was, but I don't like trying to fix hardware issues on my own because I'm afraid I'll do more damage than good. I called several repair places around, and Alan was the only one who answered the phone. He told me to bring the computer by right then, and he diagnosed the problem in his shop while I looked on. About 15-20 minutes later we knew what the issue was, I ordered a replacement part from Amazon, and as soon as it came in Alan fixed it right up. His prices were fair, and he's a nice guy to boot. Highly recommended. read more

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Maggie S.

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5 years ago

Alan responded quickly and gave me an honest and fair opinion. He got me my hard drive off the computer and showed me where to find another computer that would be less expensive than repairing my own. I appreciate the honest opinion and help. I would highly recommend his service. read more

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Zachary S.

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6 years ago

Helped me build my dream gaming pc! Great service and very reliable. Thank you again Alan! read more

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G C.

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3 years ago

Great service at a very reasonable price. Does not try to gouge you, in fact, he did his best to try and solve my problem via no cost trouble -shooting first! Highly recommend! read more

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Cheen M.

2

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5 years ago

Alan is a great trustworthy guy and very knowledgeable. He repaired the broken power port on our Dell laptop. Good communication and straightforward on the repair process. Was fixed quickly. Will definitely use him again. read more

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Stan B.

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5 years ago

Diagnosed a very tricky problem with my PC, I was convinced it was my motherboard and had almost bought a new one, he narrowed it down to my CPU. Very grateful for his expertise. read more

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Kelvin Y.

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5 years ago

I had some issues debugging a failed reboot on my Windows 10 laptop. Alan was available for consulting on a Sunday and gave me the right guidance to get my computer booting properly again. He's a lifesaver and provides excellent service! read more

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Braylen P.

96

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7 years ago

In less than A H, Alan ask me what was the problem with my laptop and went searching for a whole brand new laptop and found me a great deal for a new laptop! All I have to do now is switch my hard drive to the new computer and BAM, saved a ton of money. Alan must be one of a kind repair guy in this area because he answered all my questions and He didn't want a dime from me. Thanks again! My stress level is down to 0 :) This is an update I did his first suggestion to get a new charger and he was right, computer is back working but now I know how to protect myself if using public WiFi thanks again. Everyone else I contacted was not helpful, thanks read more

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Jglz B.

163

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6 years ago

Helpful, knowledgeable, professional and doesn't make you feel stupid for asking questions. Very reasonably priced.

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D S.

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5 years ago

Searched for techs in the area and was originally going to try a another spot until I read their horrible reviews! Thank goodness for Yelp etc. because we were able to find Alan AND he was literally minutes away from us! My boyfriend was having issues with a computer tower that stopped working after a power outage. He tried replacing multiple components with no luck at all. The files he was needing could only be obtained with the computer on while another program was running. So this wasn't just an issue of copying the hard drive and had to get the tower up and running. Well, with a little finagling Alan was able to get it going but when we went to pick her up it decided to not work again. This tower was being super moody lol.. Not to be outdone tho, Alan again began working his magic and was able to 'Frankenstein' our tower into working order because it booted up! I think we all felt the excitement when we could see our homescreen on his monitor lol.. We had a lil blip when we got home as it was trying to not start up again (at no fault to Alan!)‍BUT it eventually decided when it was ready to power up and haven't had any issues since! He is definitely a trooper and we appreciate his help! read more

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More info about Natomas Computer Tech

369 Alcantar Cir
Sacramento, CA 95834
Natomas
Directions
(916) 242-7894
Call Now
Visit Website
https://www.natomascomputertech.com

Payment methods

Does Natomas Computer Tech take credit cards?

No, Natomas Computer Tech does not take credit cards.

From the Business

Specialties

I strive to provide the best value for the money with 'above and beyond' customer service standards. From the smallest tech question to disaster recovery. Mobile on-site or remote services available. Computer lessons, virus removal, PC & Laptop repair, networking and new hardware setup. Other services available, TV and home theater tuning service, computer lessons, personal shopping service, and more. Call or Email us to start the conversation. I would love to hear from you.

History

Established in 2015.

I started consulting in 1997. Honed my skills in the corporate world and started this business in 2015.

Meet the Business Owner: Alan M.

In 1997, I started my first computer consulting company where we would help home and small business clientele. My next advance was providing IT support services in the aerospace industry. Rocket scientists are actually pretty funny people. From there I found myself in the IT department of a Fortune 100 company whose name sounds like... (cough) Bells Cargo. I wore many hats over my 15 year career, from desktop and server support to system administration. Eventually designing and supporting applications for the entire bank. It was nice being busy everyday but I started to miss the human interactions. Like seeing someone smile when recover their email or watching a person's stress dissipate because you've developed a program which cuts their workload by 20%. As it turns out, I have a passion for solving puzzles and helping others. A wise man once told me that "technology are tools which enhance your life" and what do you know. He was right.

More Info

Hours

Review Highlights - Natomas Computer Tech

“Spoke to Alan about some boot issues on our laptop and he had it fixed over the phone in less than 5 minutes!”

Mentioned in 45 reviews

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Low Key Locksmith