I asked for a quote and within minutes he responded. His fee was good, so the next day I asked if he could come to my office. He was out within a couple of hours the same day and had my printer running within minutes. He not only fixed what was wrong with the printer, but checked to see if it needed any updates and made recommendations for how to avoid the problem in the future. Fast, efficient, and courteous. I will definitely use A Better Computer Doctor again in the future and will recommend this business to my friends and co-workers. read more

Price gouging! Ryan replaced my motherboard charging me $200 in labor motherboard cost 160. Now the plastic vessel has come off the bottom of my screen and upon getting my computer back from them, my power button does not work and my battery does not charge.. Ryan said that he didn't notice the battery issue which I find very odd because it happened immediately upon return. Now to replace my battery and a little plastic bezel he's quoted me a piece of $236 which is ridiculous.! read more

A Better Computer Doctor - Plastic bezel - IT Services & Computer Repair Near Me - Fair Oaks, California

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I was having an email problem with my hosting service and couldn't get it resolved. Ryan sorted it out and got me back in business! Nice to have personal service at your doorstep! read more

I used this service from my work computer. A tech came out the same day and fixed the problem. When there was another issue tech came out again ASAP and resolved. read more

Was very flexible in my appointment time and had an extremely quick turn around time. Will come back again with any other computer needs.

Fiance bought a used computer for my birthday and of course something was wrong. It would power off after 5 minutes. Not wanting to order parts and go through all this trial and error I called in since they work on Saturdays. They diagnosed the issue as a bad liquid cooling system and with bunch of dust and dog hair causing heating issues. They took my budget into consideration and made sure to consult me on the labor and costs of parts beforehand which I really appreciated. Also, Mary was very pleasant to speak with. They were extremely accommodating to my schedule, were very reasonably priced, and transparent through the whole process. They wont try to upsell you on any brand or tack on repairs you don't need. They will work with you and identify your needs and give you an appropriate solution based on what you want. I highly recommend this business to everyone with a PC issue. read more

Ryan did a great job installing my new computer. Responded quickly and had everything up and running in an hour, including printer. I would not hesitate to call this company again for any future needs. He even offered to take my old hard drive and see if he could recover any of my files. Still waiting on outcome but overall I am very satisfied with the service I received. read more

Very responsive and knowledgeable. Ryan was right on time and efficient with his fix. I live in Fair Oaks and would definitely recommend ABCD to all my friends who are looking for computer technical support! read more

Highly recommend A Better Computer Doctor for all computer repair needs! Very professional, and quick to respond and Ryan provided me excellent service when I stopped in to have my laptop repaired. He promptly identified the issue my laptop was experiencing and explained it to me in a way I could understand, giving me several options on how I wanted to move forward. I got out of there for a lot less than expected and all issues appear to now be resolved. Thanks, Computer Doctor! read more

These guys are always very helpful over the phone and in person. Their prices are very reasonable and the people are there are super down to earth. This is the only company I've ever dealt with who knows how to explain things to you in a normal manner. I hate the geeks who act like they know everything therefor they are better than you. read more

A Better Computer Doctor has serviced many of my PC's and Mac's over the years and continuously provide top notch service at a reasonable price. Give them a chance to earn your business and you won't be disappointed. read more

It must've been 8 o'clock at night 2008. I accidentally deleted all my Favorites. Ryan came out at that time of night. I got my Favorites back. Ever since, I only rely on A Better Computer Doctor for all my electronic issues. Mary is a sweetheart and absolutely delightful disposition, not to mention her professionality. One extremely important aspect of A Better Computer Doctor is that Ryan doesn't do 'guess work'; he knows what he's doing. Then, I moved to Paradise and decided that if I'm gonna live in the boondocks with the bears, deer, bobcats and big cats, I better get a very good computer system with all the best quality insides: best graphic card, sound card, RAM, high speed, etc. I gave Ryan and Mary a budget number. Ryan drove from Sacramento to my place in Paradise. I couldn't believe it. Now, he does 'remotes' to maintain the system. It's almost impossible to trust anyone out there with what you own. I'll stay with Ryan and Mary. read more

I would never do business with this company again if they were the last computer repair company on earth! I only wish there was a way to give ZERO stars. They were hired to replace our email server, and we were told that the email would be down for 4-5 hours. Three days later, our email is still not working, even though they "apologized" yesterday and promised that it would be functioning this morning, and I am unable to communicate with clients or complete very important business duties. DO NOT USE THIS COMPANY UNLESS YOU ENJOY UNFULFILLED PROMISES, SEVERE HEADACHES, AND AN INTERRUPTION IN THE CRITICAL FUNCTIONS OF YOUR BUSINESS! read more

I work from home and was unable to get on the internet. I was losing money by the minute and called A Better Computer Doctor. The girl who answered was extremely helpful by listening and getting me an appointment the same day. The tech was out to my house in two hours and got the problem solved in less than an hour. I had a virus blocking me from the internet and they cleared it right up. I have not had any more issues with it since and business is running smoothly. I will definitely use this company again. read more

The owners of this place sincerely care about their customers! I had so many tech issues I didn't know where to start. Not only did they take care of everything in very short notice - they became trusted friends. If you're in need of affordable and reliable IT support than look no further! read more

Had an issue with my MacBook Air - called A Better Computer Doctor based on Yelp results. Ryan answered the phone on a Saturday afternoon and was able to get to my house Monday afternoon. Super pleasant and knowledgable young man. Was able to resolve my immediate problem and help clean up some other less pertinent issues. Was able to answer all of my questions and price for a house call seemingly very reasonable. Would definitely recommend Ryan and A Better Computer Doctor for your computer issues. read more

It is my pleasure to recommend the Computer Genius, Ryan of the A Better Computer Doctor. He offered top-notch quality, service and rates. Across the board, I was pleased with his work. My computer was attacked by some funky virus and Rayn came to my rescue. He arrived on time and was immediately at task fixing my computer. He was very helpful with tips to avoid this happening again and he answered all of my questions, some not related to the virus but educated me on various software packages available. He took his time and was patient with my husband and I as we are not computer wise. Please consider Ryan for all your computer needs. I recommend him and suggest you give him a call. read more

I have been using the services of this company for my desk top computer for several years. They did a decent job over the years until recently when I switched to windows 10. Ryan, the co-owner took my computer and was to bring it back on a week day between 2 and 3pm. On delivery day, Ryan came strolling in around 4:30 pm with no apologies to hook up my computer with windows 10.. Within a day, I was unable to get onto the internet, and he blamed a bad port from the my service provider Frontier communications when he did a return call to my house. The port issue with Frontier was settled but the Frontier tech that came to my house also noticed that the computer was not wired and set up correctly. Ryan sent a text message asking me if i thought he should charge me for his return visit. This guy has no loyalty, did not give me an estimate for installing windows 10, and I felt that it was too much of a coincidence i lost the internet when he returned with my windows 10. There are a lot of computer repair companies out there, so I would recommend that a consumer should look somewhere else first. read more

We had this Guy "Ryan" come to fix our computer which the operating system was fouled. A red flag arose when he arrived without a lap top computer, and needed to take our hard drive to his house. He had many discs, and was very nice so we let him take the hard drive. He came back earlier than expected because he "went to a friends house to borrow a computer" but it didn't work? then my friend came over, he asked her if she had a computer, she allowed him to borrow her laptop to fix our computer . after $120 and 4 hrs our computer seemed to be working. after 24 hrs the computer started developing the "same issues" it had before we had it fixed, when we called him he said "well, it sounds like something different so if it is I will have to charge you for my services" At that point we have decided to decline him to come and consider it a lesson learned. I hope to save someone else from spending good money, for not good service. read more

I would highly recommend "A Better Computer Doctor". Ryan has been out to our home to repair our computers and has always done a great job. He is so quick to recognize the problem and resolve/repair all issues. He is professional, very knowledgeable, experienced, courteous and very friendly. He explains everything to you and is so patient with questions. We really appreciate Ryan because he also goes above and beyond and makes good recommendations and suggestions. We are thankful that we have found a computer repair company that we can rely on and trust. read more

I like this service because they (Ryan and Mary) are reliable, prompt, always resolve the problem and will return, at no charge, if the problem recurs. In addition, I learn more about my computer's operation because they are willing to discuss situations--what causes them, how to avoid them, when to panic and when not to be concerned. They are very friendly and helpful. read more

Ryan at A Better Computer Doctor has helped me with many computer issues over the years and has always been great to work with. Extremely competent, professional and a pleasure to do business with. I wish I could say the same for most other businesses! This is always my "Go To" first choice for anything tech related. read more

I totally agree with Marc C. who wrote a review on 6/21/14. I ALSO wish there was a way to give ZERO stars. I had a horrible experience with this company. I got a referral from someone to call this place regarding trying to fix my MAC. A guy by the name of Ryan came out to my house twice and began to so call work on the computer. Granted I did ask him to try to get it to work for something I needed for business but not one thing improved and all he did was download a bunch of stuff and sat there and watched it. He could have said this is going to take awhile and left so I wouldn't be charged for him just staring at the computer. I was slapped with a $225.00 bill for absolutely nothing! And they kept saying this was a discount. I don't mind paying for services rendered when I think I have something to show for it. I just think there should have been a little bit of a break and a warning that I was being charged for what turned out to be nothing! But they wouldn't budge. In addition, Ryan's "office manager" kept calling me and accusing me of ignoring her phone calls and said they were trying to collect payment. I just couldn't get anything straight with them. Very unhappy with this company and would never recommend it to anyone. read more

I had A Better Computer Doctor come to my home and repair my computer. First Ivan, is a very respectful young man and a whiz on the computer. He actually took his shoes off upon entering my home. As he worked on my computer he explained step by step what he was doing. My computer works like new again. Thank you ABCD for your service. I would highly recommend you to friends and would definitely contact you again should the arise. read more

I have used A Better Computer Doctor for several years now, when I call they are able to respond in a timely manor. They have handled many issues from a slow laptop to having to replace my system that crashed, to a wireless printer issue. Both Ryan and Mary are easy to work with, even when I was less than patient with wanting to get things done sooner. They were very professional!! read more

I have been a client of A Better Computer Doctor for the last five years. It's very important to have someone that you can trust service your computer, and I trust them. They have done tune-ups and clean-ups on my computer, and they helped me when it was time to upgrade my computer, giving me some advice on what to look for on my next computer, based on how I use it and my preferences. And when a "prognosis" is given when the repair guy determines what's wrong, they will give you the less expensive options --if there are some. (They're not out to "take" you to the cleaners.) They're familiar with older computers, but are also able to work on the newer technology. Even though I am not as knowledgeable as others when it comes to computers, they never "talk down" to me or act condescendingly towards me--another quality I appreciate in a tech person. Instead, they have been very good at explaining things to me. If you value these qualities in your computer repair person, give ABCD a try! read more