Rick came over to install my new computer. He was very knowledgeable and answered all my questions. His price for his service was reasonable and I would highly recommend him for all your computer needs. read more

So I ran into problems on Saturday with a computer that I was assembling. I got to the point where I knew something was wrong and I couldn't go back but was afraid to go forward. I went online and found Express Techs and booked a Monday appointment. I got an acknowledgement from Rick who kept in touch with me to insure I knew when he would arrive. He came to my house and had me fully up and running in 30 minutes! Rick was pleasant, helpful, and certainly knew what he was doing. I'd highly recommend Express Techs. read more

We have used this company on at least two occasions. The first time, service was with a gentleman that was very pleasant to have in our home - I felt very comfortable. He was thorough and when I had questions, he remembered the issues I had and was able to help me over the phone with a few tweaks. Remembering this positive experience, I called them when we needed their services. This time, the owner and a trainee came out together. I stepped into the adjacent room as the two used the computer space. The owner said, "We're going to need your password" and I walked over to log in personally. This was, by his facial expression, a nuisance to him as I learned that I'd log in 4 more times. Regardless, I prefer the option of personally logging in as opposed to handing out my password to two men. Although they're in the depths of my computer, I still feel better protected keeping that private. I made small talk with the owner: "You're training someone new. I was expecting the tech I had last time." "I fired him. He was a lazy worker that complained about not having money but he didn't want to work. I can't pay him for not showing up!" Somehow it came out that he's down two techs since he fired the one and another abruptly passed away. As they talked to each other, they repeatedly complained aloud about how they "hate Vista", my 'inferior, trial and error, operating system'. :/ The attitude of the owner that just did not want to be there, however, is what leads me to find another company for my future computer needs. If negativity is hiring, the employees will not be very positive. Also, on a side note, I could not use my office for the remainder of the day: I had to air it out from 'body odor' and was not too keen on sitting back in my chair after seeing the bottom of the techs shirt halfway up his back and the top of his pants halfway down his behind. I do, however, have to give 3 stars as my computer was repaired. The review lacks star rating due to un-professionalism (attitude and presentation/body exposure). read more

Yes, if you live in the area these are the guys. Most of the options in this area are that you have to drop off you computer at a place that looks like a computer graveyard. These guys come out to your place. Very professional. read more

Robert is the man.... knowledgeable and trustworthy. . Comes to your home, conducts analysis, does the fix if possible right then and there. If not able at your home will take your machine to their shop and returns, in my case, next day....with a machine that runs like new. We have several computers and Robert has brought a couple of them back from the grave. I only have kudos for this company and Robert specifically. Highly recommend them and won't let anyone else touch our computers. read more

I had them come out and set up an NAS system that I purchased. Rick was professional, answered all of my questions. His quote was about 25% cheaper than the next bid ( yes I got three bids). I will consider them for any future work. read more

My husband and son initially built a custom gaming computer when my son decided he wanted to upgrade it (which of course was not necessary, but you know teens). After installing all the new components they ran into problems and we felt it was necessary to call in a professional to help us diagnose. Rick from the start was very quick to get back to me and answer my questions. When he arrived, my son was so happy to see him and Rick was very kind as they talked computer language. Though the problem ended up being we were sent a bad motherboard, Rick was nice enough to teach my son a little bit more about his computer and answer questions about which products my son should go with. I highly recommend Rick! Call him if you like businesses who provide great customer service. We will only use his business when we need help with our computers. read more

Highly recommend Rick at Express Techs for your computer repair. My hard drive crashed and he was able replace it very quickly and got my computer up and running. He also cane back the next day to extract some files from my old corrupted hard drive at no extra cost. Very friendly and great customer service. read more

Rick's service is the best! He is a very nice and skilled and solved my problem that troubles me for days within an hour and charge me 20$ less with the coupon on YELP. Don't hesitate asking them for help. read more

Rick was fantastic! He responded promptly to my inquiry and was out the very next day. I needed my phone jacks converted to Ethernet ports and he did the job. He gave me some recommendations on my home network set up and I could not be more pleased with the fast internet service I am getting. Thanks Rick for your help! read more

Excellent service and attitude. Robert came to my home office yesterday, diagnosed the problem ( failed hard drive), took my computer late in the day-- and brought it back early this morning. He went above and beyond. Re-installed operating system, drives and many programs. All with a great attitude. Price was more than fair. Highly recommend this company. read more

Incredible find! My friend uses this service and they are highly listed on Angie's List. Robert actually got here early (yay!) and spent 1 1/2 hours totally cleaning and updating my 3 computers (1 desktop, 1 laptop, 1 netbook), linked up my wireless printer, synced my iphone and itunes, loaded a software program, and educating me! Totally going to stay with this team - and Robert is fantastic! read more

These guys are awesome. I sent an email mid-morning and received an instant response from Rick. We set up a time for Robert to come to my residence that afternoon. It was a great experience. My problem was a major virus had shut down my home computer. Robert diagnosed the problem and within a half hour had removed all virus, malware, trojans, and other problems from my computer. He set me up with a new firewall and anti-virus software as well as updated many of the programs on my computer. He was VERY professional, responsive and had a nice comforting demeanor. I will absolutely use these guys again and tell all of my friends. The price was fair and well worth it! read more

My computer had fallen down a rabbit hole and was in great need of updating and repair. Rick's professionalism, efficiency and friendly personable nature were absolutely the best. He went far beyond doing what he needed to do to repair my machine and within a short amount of time, turned my computer into a fast, organized and streamlined machine. I was overjoyed to say the least. I would highly recommend Rick to anyone who needs dependable, fast, high-quality service at an affordable price. Thank you again Rick. read more

This was the second time I called Express Techs and both times were very positive experiences. The first time Robert came out, and I was sad to hear he had passed away, Yesterday, after spending all day trying to install my new Comcast Wireless Gateway with their "easy to do self instructions", I gave them a call and Rick came out today. He spent a lot of time getting rid of the multitude of viruses on my computer ( I should send half my repair bill to Norton and the other divide the other half and give it to the grandkids as their Christmas present, since they were told not to download anything). He installed a new anti virus system and got the Comcast problem solved. Arrived on time. Very courteous and professional. Glad to have my computer working smoothly again, without all the spam pop ups. read more

Rick was very friendly, knowledgeable and the cost was reasonable. My computer was up and running in record time. I will continue calling on him when needed and will gladly refer my friends and family to him. read more

All I can say is GREAT! These guys are sharp, thorough, and go beyond the expected 100%. They're in my phone directory for good.

He delivered our wireless dreams. And then within three minutes of him leaving and me messing it up, he came back and fixed it again (I held a Wi-Fi on/off switch too long unknowingly). Our network angel, Rick, made our entire house Wi-Fi happy. 100% recommendation to anyone who uses their services. read more

Excellent and highly recommended! I had many viruses on my laptop, preventing me from accessing the internet. I called Express Techs and made an appointment. Rick called about an hour before arriving to confirm, arrived on the early side of a two-hour window, and completely removed the viruses. I am very, very pleased and will call him again with any and all computer issues. Again, excellent and highly recommended! read more

I have nothing but high praises for Rick Ferri. He made a service call the day after Thanksgiving, for my slow running computer. I originally made an appointment with the Geek Squad but they couldn't get me in until Sunday. Rick came diagnose my problem, said my hard drive was crashing and upgraded my hard drive to a solid state 1 and drastically improved my ancient computer to a more advanced one. I highly recommend Express Tax for any computer repairs. read more

Excellent and competent service. Incredibly rapid response and turnaround. They have saved our systems, eradicated viruses, upgraded, networked, and more. Both visits from them have been within 1 hour of my call, simple virus removal done on site, hardware upgrade at their shop and returned in 24 hr. Less expensive than another service with whom I'd had poor service, and this small, customer-oriented company provides superior service. You won't be disappointed. (I'd heard about it from a friend and was justifiably impressed.) No hesitation in recommending them. read more

My laptop was giving me fits all the while my anti virus program (Kapersky) was telling me all was fine. Called and got Rick who said I still may have a virus and dispatched Robert. Robert showed in under an hour from my initial phone call. Robert is the real deal, instantly he ran a number of diagnostics and reconfigured my laptop to a more efficient state of being. All the while explaining how I can do the same things with my other Windows based computers. A fix and a lesson with a successful outcome at a reasonable price. I wish I had known about this company before I took my computers into Geek Squad and was charged an arm and leg. Never will I go anywhere else. read more

These guys are great. I've used them twice -- the first time it was complicated with viruses killing my computer and network issues, this time it was something simple. Both times I have had Rick and he has been SUPER professional, fast, efficient, and the cost has been very, very reasonable. My computer has been running fast and smooth since he worked on it the first time. This time my security software license was expiring and I called him for ideas about something cheaper and better, and he installed something cheaper very quickly using the remote log-in software, charging me a tiny fee for his time. I HATE working on computers, and each time Rick has made it as painless and quick as possible. There are few businesses where I ask for cards and then hand them out to people and say "keep this card -- these guys are great." This is one of those businesses -- TOTALLY recommended. read more

Rick was able to come out to my house within an hour and set up and fix the printer along with setting up all our other devices on wifi. Simple for someone who knows what to do, but beyond the capabilities of this couple. He was professional and thorough plus loved our dogs. I would definitely use him again and recommend him. read more

I'm extremely happy with service provided by Express Techs. Rec'd prompt service at reasonable price. Tech, Jason, went above & beyond requested service and volunteered to take old equipment away to be recycled. I've bookmarked them for future needs and highly recommend to others. read more

Rick saved me! A software update was pushed to my laptop and I could no longer access the Internet. Withdrawls! I scheduled an appointment with Rick and he arrived on time. Within 1 1/2 hours he had my machine up and running. He cleaned off all sorts of viruses and explained why he was doing each scan. I felt confident through the whole process that he knew what he was doing and the bill was reasonable. read more