Out of all home IT service providers in the Elk Grove area, hyperSven was the only one that got back to me within a reasonable time frame (less than 3 hours). All the others either replied/called back 7+ hours later - in fact, a few of them never returned my call or replied to messages. Sven was super easy to work with. Super knowledgeable - he started to breakdown my problem and work it step by step. My internet had gone out randomly and Xfinity said my internet was working. Sven diagnosed it to my wifi router and tried multiple ways to get things to work. Ultimately, he helped execute a full network setup which solved the problem. I would highly recommend Sven and will use his services again when things break and I'm unable to figure it out. read more

I called to get help with my MacBookPro locking me out of my external hard drive and not allowing me to access the internet. I was connected to Sven very quickly and he walked me through how to resolve the issue. He knew exactly what to do and I was not charged for the quick phone call. I would have happily paid for him to come out and resolve the issue if he was not able to help me over the phone. Outstanding customer service and care. Thank you! read more

Sven is awesome. My son's laptop needed a specialist. My generic knowledge couldn't get the job done. I took it to him in the afternoon and he emailed me later the same day and told me it was ready and I could pick it up the next day. He help helped me understand what was wrong with it and gave me some helpful tips to prevent it from happening again. Friendly, courteous, and professional. I highly recommend him. I've used 2 other computer repair services before I found Sven and now I'll never use anyone else. Thanks Sven! read more

Responds in a reasonable amount of time. He does not charge you if he can't fix the problem. Courteous and professional. I would recommend him if you are having issues with your computer or laptop. read more

Thank you so much Sven ! I spent most of my Sunday trying to rejuvenate an old Wi-Fi router to use as A Wi-Fi extender for my shop. By Monday morning I was close to giving up, when I decided to give hyperSven A call. Sven was gracious and glad to help, he talked me off the roof , and now I have a wireless connection that works better than I ever expected. Thanks again! read more

These guys are Awesome. Great follow up & same day house call service. Addressing my computer needs as well as some helpful recommendations going forward. I'd call these guys again. Thanks Sven read more

I recently had a problem with my computer and was hoping to find a reliable place to get it repaired here in Galt. I was fortunate to find Sven and to read his many positive reviews on Yelp. I called his number, explained the issue & he suggested a few steps that might fix the issue without having to take it in. Unfortunately, I was unable to find a solution, so I took it in for repair. He responded the next day letting me know it was ready to be picked up. He explained what had caused it to crash, which he repaired & he also ran updates that were necessary to keep it running smoothly. I am totally satisfied that I have found the person to turn to for any future repairs & will recommend him to friends & family experiencing problems with their computers. read more

Fast, efficient and professional. I felt they definitely knew what they were doing. They went right to work and didn't waste any of my time. I've had other IT consultants work with us in the past and Sven was more knowledgeable than any of them. read more

I can't say enough how professional and knowledgeable Sven is. I had so many problems plaguing me and my computer(s). He listened to the issues I had, assessed the problems and quickly went to work. It was pretty impressive to watch him navigate around the computer fixing problems, improving functions and finding ways to make my computer efficient. I would have been happy just to have it returned to normal, but he improved many features that I didn't even realize could be improved as well as getting my "regular" stuff working again. (Absolutely nothing was working anymore: my printer, my e-mail, my proprietary software for work, I couldn't access my documents and pictures; I was so frustrated!) And the whole time he was working on my computer, he carried on a conversation with me about what he was doing and why he was doing it so that I could understand (as much as possible). I highly recommend hyperSven. read more

I'm so happy to have Sven so close to us in Galt He's help me over the phone and at my home He always goes out of his way to solve all your problems I would recommend Sven to anyone who need help with their computer. read more

Great service. Punctual, pleasant, competent, clear, solution oriented, and effective. Sven quickly understood what I was trying to accomplish, and made the technology work for me. Highly recommended. read more

I have been a customer of hyperSven since 2003 and have always been pleased with the service they have given me. I'm not good with computers, but they never make me feel that way. I love the attention they give and the quick service I receive. They are very knowledgeable and very nice to work with. I will always remain a customer of hyperSven!! They are the BEST!!! Sincerely, Vicki read more

I have been using the services of hyperSven for the past four years and they are by far the most knowledgable technology company I've worked with. I have written few reviews and like to acknowledge when someone is doing a job well. Email solutions: hyperSven has helped me manage multiple email accounts and exchange servers. From free email service to cost effective solutions hyperSven has helped me eliminate nearly ALL spam from my business and personal life. Website development/Maintenance - Throughout the years, hyperSven has recommended resources to keep my websites fully functional and cutting-edge for my clients. Hosting suggestions have been economical and practical for my needs. IT Solutions - I own/operate an all-Mac dental office. From running cables, to configuring a network, to trouble shooting and solving issues, hyperSven is the only solution. With a server based network that includes patient records, digital radiographs and database scheduling, I cannot afford to have my network offline. Sven's onsite and distance dial-in solutions have helped keep my business functional. Recommendations/Reviews - hyperSven's blog is updated regularly and serves as a daily resource for new technology reviews and recommendations. Need to purchase a new piece of technology? hyperSven's recommendations are always practical. I always check the hyperSven reviews before making a purchase. read more