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    Jim's Computers

    4.6 (29 reviews)
    Closed 10:00 am - 4:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Jim's Computers

    Data recovery

    Desktop computer body repair

    Desktop computer support

    12 More Services

    Device support or repair

    Home network installation

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

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    Recommended Reviews - Jim's Computers

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    2 years ago

    Responds in timely manner. Very honest and understanding. Would definitely recommend.

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    2 years ago

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    Business owner information

    Photo of Jim H.

    Jim H.

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    5 years ago

    Adjusting my review to 4 Stars to offset another review. Jim showed he really cares about his customers.

    Business owner information

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    Jim H.

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    11 years ago

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    7 years ago

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    7 years ago

    Great service! They clearly explained what was wrong with my computer and they called to tell me the price before doing anything.

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    11 years ago

    Exceptional service . ..took the time to explain everything . Plus they are open on Sunday . Run don't walk

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    11 years ago

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    10 years ago

    Reasonable prices, great consumer service, and friendly staffs. Would recommend here for anyone that need their computer fix.

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    11 years ago

    Very pleased with my service. Prices are reasonable. Work is done quickly. Great customer service.

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    11 years ago

    great new computer place..open 7 days a week, too!

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    10 years ago

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    Ask the Community - Jim's Computers

    Do you guys fix MacBooks with water repair damage?

    Thanks for reaching out to us! We can help you with this liquid damaged device. Normally in these… Read more

    Do you accept Walk-ins?

    Yes, we do accept walk-ins during regular business hours. Thanks.

    Do you sell Graphic Cards?

    We do sell graphics cards, but by special order only. Please call us to arrange purchase. Thanks!

    Do you guys fix external storage drives?

    We do work on external storage drives, these services include data extraction, migration, and recovery. Thanks!

    Don’t See Your Question? Ask Away!

    Review Highlights - Jim's Computers

    Hollis and Jim have saved me from having to buy a new device, or advised me when repair would cost more than replacement.

    Mentioned in 2 reviews

    Read more highlights

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    Computer Pros

    Computer Pros

    4.9
    (41 reviews)

    This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

    Take this review as constructive criticism A former elite…read morereviewer I can get nitpicky I'll keep it at a 4 star because I very much support small businesses and wish you more success. Overall the experience was good until I got my items back. Staff answer the phones for the most part, they called back, was very kind and helpful. Having my pc and laptop, staff called to tell me my pc was fine and they would upgrade the windows and my laptop (gamer laptop) had some melted issues but they would proceed. To clean my pc and upgrade to windows 11 was $99. To first hear it was like ok this a bit much in this climate but after some time it felt worth it. Staff worked on it and had it done before closing. Thank you very much. I am a content creator and needed my electronics back. I refused to get the gaming laptop worked on as I probably would have the same issues. Upon pick up my husband went for me and didn't look at the pieces before returning home. Nothing was mentioned to him about what had transpired. I couldn't do anything until the next day when I seen it. 1. My pc D drive was unplugged (I'm not too knowledgeable so had to YouTube my way to undo the computer and plug it back in) 2. My laptop was further damaged and now comes on and off as I open it sadly I'm now counting its days I only had it for a couple years and although melted from charging a lot it was in immaculate condition on the exterior. Now I'm seeing the inside of my laptop on the back corner . Staff then said yes a hinge broke while trying to find the issue. A 1k laptop 3. Temporary closing for a break time should be followed. I was in a rush and had my baby with me so I didn't read the contract thoroughly. Any damage done from them would be waived and I accepted. I'm not mad just some improvements you could work on. 1. Tell the customer what happened and maybe a short apology before I get home and find them. This would of been a easy fix for my attitude. 2. Maybe write what you unplugged to run your system on the pc and then plug the cords back. This could of went left as I initially thought a part was stolen. Again overall this place is good. They don't lie about issues, they are kind and price reasonable. However, I would not get a gaming laptop worked on here or anywhere as this is my first go round getting it looked at leaving with a worse laptop. Last call staff explain liability, I left it at that and respectfully came to Yelp.

    Jim's Computers - itservices - Updated June 2026

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