Wow! A maze of stereo equipment and broadband coverage gaps were solved in just a few hours…read more My late husband had a vintage collection of subwoofers, speakers, receivers, and more and Christian figured out what worked, recommended what could or could not be repaired, and I am a happy camper. I even have WiFi in a previously patchy end of the house. HIGHLY recommend!

THE EXPERT for Seamless TV, Audio, Internet Systems…read more We wanted help choosing and installing a new TV and hiding the messy tangle of wires at the junction of our TV, audio, and internet components. What we got from Justin was much more! He started with a free in-home consultation. Justin recommended a size and type of TV that was right for our space and gave us the option of purchasing it ourselves or having him supply it with a price-matching guarantee. He also found some wiring issues and weak links in our TV and audio systems that were greatly degrading image and sound quality and took the time to explain the issues to our satisfaction. He offered a reasonable and detailed estimate to install the TV and address the connection issues and scheduled a date to do the work soon after. Justin and his capable assistant arrived on time and got to work. They soon discovered that our ethernet connections had been improperly installed so that we were not getting the promised high-speed signal for our TVs or home computers. They traced the wiring from the pole to the house and found and fixed the issue at no extra cost. Our previously slow computers are now operating at lighting speed. Justin also hard-wired a second TV that previously had relied on a WIFI signal. When a second issue arose with the AT&T modem, Justin navigated AT&T customer service and got an AT&T technician to come out and replace the modem that day! Justin stuck around to make sure the system was operating properly once the new modem was installed. Again, no extra charge for this. We couldn't be happier with the TV (amazing picture and sound, the old messy wires are gone, and the few remaining wires are completely out of sight.) We hadn't realized there was a problem with our audio system, but the changes Justin made using our same old speakers upped our sound quality dramatically. We are listening to a lot more music now. Added bonus, he set the whole system up to be controlled by an easy-to-use app that allows us to listen to different music in different parts of the house. I should add, Justin is a really nice guy. I called him a few days after he did the work with a dumb question about our internet connection. He listened carefully and patiently explained all that I wanted to know. A++

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

Great service, seamless installation, and very good overall experience/ solution for cameras…read more Thank you! Hanif

Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Since December of 2016, I have been a loyal customer of John's for a reason - his products and…read moreservices have never disappointed me. Initially, when I was in search of a top-notch security camera system, I explored the options of buying and setting up one by myself. Residing in a three-story building, I understood the importance of having a reliable security system in place.

If you want TRUE PROFESSIONALS give ALIST a call. Here's my…read morestory for those interested..... I am a homeowner and I wanted a great CCTV system. I am also a "Do It Yourself" kind of guy, so I researched products that were far superior to the typical big store items, but yet still affordable, and bought a nice Network CCTV package! I soon realized the Tech side of things was not my strong point at all, and needed help, so I got online and came across ALIST. I called and spoke with Richard, who's customer service on that first call alone had me extremely impressed! He provided me information on what I needed to make my system the best it could possibly be and I took his advise. Richard's installation and activation of my equipment was as professional as it gets! I highly recommend this company. These folks absolutely know their business, they listen and help you with any questions you may have. I now have a "well secured CCTV network" and "fantastic quality cameras" for 24/7 monitoring, along with suburb technical support!

Our family room is paneled with re-sawn redwood that is impossible to replace. When we purchased…read moreour first flat screen TV, we looked for a resource who could install the TV without destroying our walls. I received a very positive recommendation for ALIST and asked them to provide a bid. The ALIST team arrived with neat logo shirts, removed their shoes at the door and did a thorough inspection including available power sources. We accepted their bid. The first installation had a number of difficulties, not the fault of ALIST, such as ungrounded power sources. (Ours is an old house.) ALIST identified the problems and we got them resolved. The first installation ended beautifully. Our home entertainment system, including tv, streaming, photos and music works seamlessly. We recently purchased a new and slightly larger flat screen TV. ALIST installed it quickly and seamlessly. ALIST technicians are knowledgeable, neat and work rapidly. They are available to answer questions that arise. On two occasions, they have come by our house to resolve issues. Real pro's.

Great business, great employees…read more Robert was especially helpful in helping me pick out my new computer. He was very patient and very courteous!

Mohamed was amazing! He helped fix the wifi in our larger home than had been failing us for years…read more He was prompt and professional and a really lovely guy to work with. I would recommend his services so highly.

Hourly rate too expensive $150 an hour, then a travel charge on top of that. A reasonable rate…read morewould be $90 an hour, depending on the complexity of the job and the skill level very easy, to difficult. For super difficult I could see $150 an hour depending on what is being delivered. Better to buy a Pro Support package with your computer manufacturer.

The owner Jim is an amazing person. He is smart. He's intelligent he's friendly. He's kind. I was…read moreso happy to find someone who could work on my Apple computers at a very reasonable price and he is extremely honest. He fixed both my computers in less than two hours.