The Security System that Richard and his team set-up is working well. They were really great to work with and explained things as they went along. Thanks for all your help! read more

We have a big complicated AV system we asked if they could take over and help us fix as the internet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you. read more

UPDATE: After my original review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right. read more

Great service and customer care. The team was very responsive and timely. Our installers went out of their way to get through a tough part in one of our walls to get the wiring through. So thankful they stuck with it and made the surround sound install happen for us as we wanted it. Really good team and would definitely recommend them. read more

We had an issue with our home internet so reached out for help on Yelp. Within 30 minutes, I received a response from Sean who said his colleague, Maximus, could give me a call right away. Maximus called promptly and offered to come out within 20 minutes to take a look -- incredible response time! Maximus arrived as promised and quickly resolved the issue. He was one of the nicest, most professional people I've ever worked with. His expertise and friendly demeanor made the entire experience exceptional. I couldn't be happier with the service from Maximus and Full Spectrum Technology Group. It was an excellent experience we'll definitely be using them for all our home audio and network projects in the future. A++++ service! Thank you, Sean and Maximus -- you guys are amazing! read more

Full Spectrum did an amazing job installing a complete home system for my new home in Lafayette. I shopped around with more than a dozen vendors, but Full Spectrum came off as the most professional, capable, and reasonably priced of the AV/IT vendors in the Bay Area. They weren't overly sales-y, they weren't over prescriptive, and they spent the time to walk through the house with me to understand how the house was configured in order to best fit my goals and vision. They helped with: -- (3) TV mounting and surround sound systems -- Floating Salamander AV cabinet -- Multiple zone ceiling speakers for Sonos and other inputs -- Multiple Ring security cameras as well as interior alarm and sensors -- Multiple zone mesh network -- Organized rack system for all the major components to live -- Complete rewire of my house's existing cables and AV infrastructure The crews they sent were incredibly professional and punctual. There was consistent communication and status check-ins. Each component was organized, installed carefully, and well thought through. They often consulted with me about details so that there was no part of the job that I was surprised with. Total time of the project was ~4 weeks. 1 week of consultation and walkthrough. 1 week of ordering parts of components. 2 weeks of install. I couldnt be happier with the results. 10/10 - Would highly recommend them! I will undoubtedly be using them for any and all future AV / IT projects in the future. read more

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Full Spectrum just completed an installation for me today. I could not be happier. Mine was a small job, but everyone I interacted with was terrific. Maximus was very patient (I had a ton of questions!) and professional. Tim and Ivan worked their butts off on the installation. I would recommend them without reservation, and I told them they could have new customers call me for a reference anytime. read more

Installation of Smart TV and incorporation of new ISP equipment into existing home network. Easily handled and very professional installation. read more

Full Spectrum Technology Group is professional, polite, and they care. I have 3 active busy Airbnbs that always demand the fastest wireless internet and cable TV. I can not afford glitches or down times. I hired Full Spectrum to fine tune my current system, and install the best monitoring system available. They did that and more. Their tech came in (on time!) and eliminated unnecessary equipment and a bunch of wires. He upgraded my systems and explained the reasons why it was necessary. The tech left without leaving a mess, and Full Spectrum stayed within their original quote. I could not be happier. Sean Mendell's Full Spectrum Technology Group is the best professional company I have ever used. Sept 2023 They just added a sound bar! Huge improvement! The flat screen TV had good visuals but we needed much better sound. Thank you Full Spectrum & Sean! read more

We needed to up grade our music system. Sean and the awesome Full Spectrum Technology Group team got us back on track and we're now able to get optimal performance out of our music system. Nothing short of superior quality and professionalism at each stage of the project. From initial onsite visit, scope development, and proposal for the work with Maximus; to Rich and Nick hitting a grand slam on the product installation and set up; to proficient scheduling and project logistics with Kirsten and Kyle, Sean's Full Spectrum Technology Group is a tech dream team of players. Working with all of the team was a pleasure. Would definitely engage the services of Full Spectrum Technology Group again and highly recommend the group. read more

Knowledgeable and punctual. I always depend on their technical experience. I wholeheartedly recommend Full Spectrum.

Sean and his team are awesome! They were on top of everything from our first phone call to the final walk through. He really took the time to explain all the details and make sure we were happy with everything. I highly recommend Full Spectrum! Thank you again! read more

We recently purchased an older ranch style single level home in Pebble Beach, California. The home needed a major league upgrade to its internal cabling, network, internet access, a variety of AV equipment and its security systems. Full Spectrum Technology Group delivered all with no latent issues after their work was done. The home is 100% current now with all equipment performing at its peak, featuring outstanding speeds for streaming and browsing, both up and down-loading. Their work was done on time, on budget and efficiently; when done they left the home spotless and ready to enjoy. I highly recommend retaining Full Spectrum for any such needs! read more

Asked to have a new TV integrated into my home Also asked to have Apple part of my solar system updated as well as my external camera system. Max gave a proposal and there were some variations as the project proceeded.Both Max and Richard were very professional They explained all options and were very patient. I highly recommend Full Spectrum read more

Great response time. Very knowledgeable in their field. Maximus helped me tremendously. Very kind and patient for this Senior in her 70's who is not Tech savvy. I very much intend to follow through with their advice. I am so appreciative! read more

Our interactions with FSTG were very professional and it was clear these people knew their stuff. Maximus was our representative and he was available, punctual, and considerate of our needs (even wearing a mask when requested). Phone call follow ups were timely as promised and the bid was thoroughly explained in detail. We are not ready to proceed quite yet but feel very comfortable going forward with FSTG when the time arises. read more

Great technician, super knowledgeable. He arrived on time and was eager to get started on the job.

I appreciate Maximus coming out and checking out my site and providing an estimate. Super nice guy, and I appreciate the responsiveness in communicating with me. read more

Sean, Tim, Kyle and the FSTG crew upgraded our music/tv system. The system, including Control 4, sounds and looks great. The crew interfaced seamlessly with our remodel construction, provided solid recommendations on components and delivered a high quality install. Their service was responsive and they were fun to work with. Solid 5 from this experience! read more

If FSTG was described in a word, it would be: "professional". Or "reliable". Or maybe "quality" or "knowledgeable". All of them, actually. Sean and his team are incredible. The work was immaculate, their attention to detail was spot on, and the work was completed in a timely manner. Their prices are more than fair. All of this brings me to my 5 star, 10/10 review for FSTG. If you're thinking of installing or retrofitting a sound or internet system for your home (I did both) you really should contact this company. read more

Sean and his company Full Spectrum provide a level of expertise and customer care that are, in my experience, truly unique in this space. Sean's passion for AV technology, product integration knowledge, and commitment to delivering first-rate results for his clients through his carefully-chosen installation team are a special package. I had a home theater installation project that I brought to more than half a dozen companies in the Bay Area. None compared to the depth, detail, integrity, and transparency Sean provided. A total professional who took all the guesswork out of the process and gave sage guidance. His installers are true colleagues, not subcontracted workers. Most of all, I really appreciated how someone with Sean's wealth of industry knowledge was so patient and accommodating. Full Spectrum is first class all the way. read more

Full Spectrum Technology Group is a WONDERFUL company. I highly recommend Full Spectrum if you want to get a home automation system and you want everything to be intuitive and connected. Sean was amazing and took the time to explain everything. The pricing seemed very fair and my family and I love the new system. Thanks read more

Sean Mendell at Full Spectrum Technology Group is the most impressive company I have ever used. I had several problems at my home all at once. I wanted to upgrade all of my TVs and install a fast efficient wireless WiFi system. They did it all! They showed up on time, stayed in my budget and they were always focused. It was a big project. At the end of the day each day they always tidied up. Now I have 3 new flat screen TVs attached to the walls with zero wires showing. All my remotes work! And everyone at our home has access to fast WiFi. Full Spectrum exceeded my expectations. read more

Great company, came out and looked at "old" system, we went to show room in Lafayette and with their advice we couldn't be happier! Sean, did everything and more to get this done. The " Crew" was great! If you want to have a company that works for you, Full Spectrum has the technology and people to do this. We had a time and date to meet, they said they could do it, and they succeeded! We are a Full Spectrum fan! read more

We've had a good experience with Full Spectrum, which expanded and upgraded our home sound system. Sean was very detailed and up front in giving us estimates. He and his crew have been extraordinarily punctual and service-oriented in visiting us, responding to questions, and providing after-care. Most important, I feel I can trust Sean to sell me stuff I need and not stuff I don't need (since I would never know the difference!). Full Spectrum represents an investment in your home system, but to date I feel like we're in good hands and made the right decision going with them. read more

After a disappointing experience with a national vendor, we had Sean come out to quote a network and entertainment project we were considering for the house. Sean was professional, insightful, and honest. He pointed out factors we weren't considering and shared how they've done similar projects. He outlined different approaches, the pros and cons to each, and was generally understanding of traditional budget constraints. He got proposals to us quickly and walked us through the approach. When we selected Full Spectrum, they got to work on time, navigated some tricky (but traditional) change issues, came in on budget, and finished the project on time. Would highly recommend Sean and his team and will contract with them for future projects. read more

I needed a whole new TV system set up after my existing one was very outdated. Sean and his team were just wonderful! Sean came for a free consultation walk through and explained everything from start to finish. His estimate showed all pricing for everything. No hidden fees! His team was very knowledgeable and accommodating. Thank you Sean and the Full Spectrum team! read more

Sean and his team have helped us out with enterprise network setups when we were in office spaces, got us transitioned to a dual-business, work-from-home world, and most recently elevated our old living room tv to a true home entertainment system. Full Spectrum's techs are always awesome and Tim & Ethan were no exception, they were super communicative at every step and more than accommodating of not only our constant business calls and Zoom meetings, but our collection of dogs and cats as well - that part alone deserves 6 stars! I've always referred them for the technical business-grade video conferencing and integration type stuff but I can't recommend them more highly for true high end home theater, networking, security, and automation as well. I've always believed in buying once and crying once, and true value lasts long after price is forgotten. FSTG is the real deal and this is their profession. read more

We couldn't have asked for a better experience with Sean and his team. Not only are they super smart and knowledgeable, they are also incredibly nice people. Sean is fair, honest, and trustworthy and we were super happy to give him our business. We literally didn't have a single complaint. Thanks, Sean and team! read more

Sean installed my home theater several years ago for a different company. The system has worked great only we managed to break the universal remote he custom programmed for us. I reached out to him at Full Spectrum Technology Group and he was able to furnish a replacement and re-program it to our specific needs without hassle or delay. I'll always use Sean and you should too :) read more

What a wonderful experience it was dealing with Sean. His entire team from Shirley the office manager to the tecnichens that set up and installed my new systems were excellent. They take pride in their work. read more

So happy to have worked with Sean and his team and recommend them wholeheartedly. We had a disappointing experience with another vendor who wouldn't follow Covid protocols (non-starter for us) but everyone with Full Spectrum was very respectful, communicative, knowledgable, and honest. Funnily enough, it turns out Sean had been part of the original team that set up the audio in our house (~15 years ago, prior to him founding Full Spectrum) so he was already familiar with what we were dealing with, namely, an aged system that needed to be updated/upgraded. He's clearly knowledgable, but didn't try to sell us on anything we didn't need. We ended up with an awesome and very user-friendly Sonos system for indoor and outdoor, and he was also great about working with what we felt comfortable spending. He's the guy you go to if you care about quality, longevity, and service. Give Sean a call for sure. read more

Sean and his team does a great job. Installed a full AV system in my home including Control4, Sonos, Speakers, etc. Great job. Follow-up, maintenance and service has been great so far. read more

Sean and his crew have helped us with our home automation on two of our homes now. We first found them when we inherited a system that needed a lot of upgrading. Sean was very cost conscious and suggested only components that were absolutely necessary in order for the system to operate as we wanted it to. We liked it so much we had them expand the home's capabilities and now we can't live without it! Hence our current project. We sold our former home and purchased a new home without any automation or security. Sean has helped us design a system that meets all of our needs all the while staying well within the budget we gave him. His response is immediate and he ALWAYS takes extra time to "dummy down" things to people who don't understand all of the ins and outs of the automation world such as myself! His crew is respectful and super helpful and I really enjoy working with them. They are most definitely on my "speed dial"! read more

Sean & the whole team at Full Spectrum were nothing short of amazing! I was online looking for an AV company to help setup a home network, security system & Sonos in a new home I purchased. Sean & the whole crew who did the initial setup, install & final follow up were great. A few days before move in I wasnt able to connect to the internet so I called Sean he had a tech over in 30min & fixed the issue... this is the kind if customer service I love! I can't wait to have Full Spectrum back for my next project on the house... thanks again! read more

Full Spectrum is great! The techs were so professional and efficient. Sean was so great working with us on a traditional budget and made sure we were happy with the final product. I will be coming back to do our home theater next, 10 out of 10! read more

I called Sean at Full Spectrum for help with an existing system in our new house. As it turns out, the job would have been way too small for him, but he came to the house and spent a bunch of time giving advice anyways. Very knowledgeable and willing to help. If I ever need to do a broader home automation project or want to overhaul / update my existing system, Full Spectrum would be my first call. read more

Sean is passionate about technology and super transparent about his business structure. His home visit was Covid safe and he walked us through our network issues and what he can do for us. We decided to put off the project and he offered us suggestions for affordable short-term solutions while we decide. We're so appreciative of his approach, plus he's a super nice guy. read more