Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They simplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too. read more

If I could give Alex and his team six stars I would! They were all fantastic. We installed a four-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough. read more

In November we upgraded an older entertainment system; internet service, television and Sonos, and turned to Bay Area Smart Home to do the work based on strong Yelp reviews. Alex, the owner was responsive, explained the upgrade and sold us on his system. Alex and his tech installed the system, did a great job of training us and came out the first time to make some corrections on the Sonos system. After the upgrade our laptop wouldn't connect to our home internet. Once our computer person spoke to Alex it was a matter of Alex resetting a password which he did. Several weeks ago we contacted him because HBO Max and Hulu are not working on the main television. He mentioned a couple of fixes (none worked) then said the Roku he installed was most likely at fault and he would send a tech. It's going on two weeks and we've not heard from him. My gut feeling is Alex takes on more jobs than he is able to handle so follow up is low on the priority list. Sadly, we paid our bill in full which was in the mid 5k range. Maybe this isn't a lot for most people but it is for us - maybe we were suckers to begin with. Either way, we'd like to get the job completed but sadly have no recourse as our bill has been paid. At this point we are going on our 3rd month of dealing with an incomplete job. I hope that they make good on their word and fix the system. In summary, Alex does a great job installing and training but follow up leaves a lot to be desired. read more

These guys are on point, responsive and knowledgeable, Grade A professionals, They can install your home entertainment system at ease and get you additional help if needed, if something is not right or a error, they will get out of there comfort zone to make it right, that is a good business ethic that everyone should carry, Good to see that there is still a reputable business that accommodates there clients before the money, Thanks again will be returning to mount my TV read more

I worked with Bay Area Smart Home, Alex and Callie, they install our new 85" TV, new patio speakers, get sonos sound playing through out the home and did our driveway ring cam and multiple Nest thermostat controllers, all done professionally, on time, in budget, these guys are great! read more

Professional, considerate, knowledgeable and an overall great service from initial contact to installation. I had some exterior cameras with solar panels and a video doorbell that I "unsuccessfully" tried to get installed twice with HelloTech (which was a horrible, unreliable and unprofessional experience. I do not recommend. If mentioning this horrible company keeps my review from being posted I will take our their name. I just want people to start with Bay Area Smart Home first and actually get great service). Back to my great experience.... I contacted Bay Area Smart Home and quickly got a response from Alex. I was frustrated and not trusting and probably gave him a hard time in my inquiry. He gave me a quote and set my expectations. He was very considerate of my bad experience with that other company and was reassuring. I received a confirmation of my appointment and I waited...to be disappointed BUT I WASN'T!!!. The 2 techs arrived exactly on time and were very helpful in helping me to decide where to install the cameras. They were quick, thorough, knowledgeable, and very professional. I even noticed how they neatly stacked the empty camera boxes. I HIGHLY RECOMMEND Bay Area Smart Home. I am kind of happy I had the bad experience before because it helped me to find this company. I will definitely use them again. read more

I had purchased some Sonos outdoor speakers. I checked with Sonos and found this company to be recommended. I contacted them and they were great to work with in setting up an install appointment. The technicians arrived on time and immediately checked the site and asked me what I wanted. They began working and were in continuous communication with me. They were efficient, friendly, and aware of what needed to be done. I was very happy with their work and would have no problem recommending them or bringing them back for additional work read more

Alex is awesome. He's knowledgeable, enthusiastic, and above all patient. It was a pleasure doing business and I'll recommended him highly to anyone wanting to bring their home into the modern era of automation. I had multiple bids for my project and he wasn't the least expensive, but I understood his solutions to my requests and felt comfortable moving forward with Bay Area Smart Home. I wasn't disappointed. read more

I'm very happy with my experience at Bay Area Smart Home. I hired them to take down a 65" OLED from a wall mount at my rental property, transport it to my new residence, mount it, and also hook up a sonos surround sound system and sub woofer. Although it took about a month for the sonos products to arrive (Not Alex's fault, the equipment was on backorder), Alex fully accommodated me by lending me a receiver while I waited so that I could use my surround sound system in my new house. The installation team was also awesome. Casey and his counterpart were very professional, on time, and really made sure the job was done right. I will definitely be using them in the future and highly recommend them. Thanks guys! read more

Highly recommend Alex and his team. They know their stuff and go above and beyond to make sure our smart home is how we envisioned it. I hired them to set up our security, AV, thermostat and wifi infrastructure in our new house. Researching this stuff on my own was overwhelming, but Alex was able to coax me towards the right systems and help justify the investment. The end result is awesome, and it felt like they were really invested in getting it right vs treating me like just another project. Email these guys (and then call them for good measure) read more

Bay Area Smart Home did a great job mounting our TV and installing two outdoor security cameras, sconces, smoke/carbon monoxide detectors, and a smart lock on our front door. Alex was really responsive and easy to communicate with when providing a cost estimate (really competitive and reasonable prices!) and scheduling the install. And then the two guys who completed the install, both named DJ, were super friendly and helpful. They even helped us move our Peloton bike from the garage into the house! What really stands out is that after the install, we realized the dead bolt on the smart lock kept getting blocked. We reached out for help, and DJ arrived the next morning at 8 AM to provide a fix at no extra charge. Fantastic service! We're so glad we found Bay Area Smart Home. read more

Have used them multiple times for installation of Nest equipment. They are knowledgeable, professional, and work quickly. Highly recommend

We needed help to get our Google Hello video doorbell installed. Bay Area Smart Home was quick to respond and set up an appointment for the following business day. Matt who came to do the job was great! So friendly and helpful. Very inexpensive too. While this was a small project I will definitely be using them for future projects and also recommending to friends and family. read more

Alex installed Nest security cameras in our home and did a great job. He is very pleasant to work with, deeply knowledgable about the technology, provides solid recommendations, and charges fair prices. He handles all kinds of home automation and home video/audio installation. I decided I preferred to use either Google-owned Nest or Amazon-owned Ring cameras with cloud-based recording rather than the DVR-based systems that do local recording. The local systems, which are the usual options provided by security camera contractors, use security cameras mostly made by the same Chinese-owned company (Hikvision) and sold under various brand names, which are banned for use by the U.S. government for the same reasons they have banned Huawei from 5G cellphone systems. While not concerned about the Chinese government spying on me (!), the makers and users of home hardware like routers and DVRs often fail to keep them updated against hackers, leaving users vulnerable to cyber attack (and risk of financial loss or identity theft). I have more confidence in Google's and Amazon's cutting-edge cybersecurity teams than in a little-known hardware maker. (Note: there's a higher ongoing cost to this method as you have to pay for cloud storage.) The first security contractor I met with never called me back after he found out I wanted to use Nest or Ring rather than Hikvision, so I called Bay Area Smart Home. Alex advised that I would be happier with Nest rather than Ring, based on his experience. We discussed various wiring options. My original plan was to use power-over-ethernet (running power over the same cable that connects the camera). Alex was fully willing to do this, but explained this would require the extra cost of using an electrician to run the wiring. He instead recommended using the conventional plug-in version of the cameras connected to nearby existing plugs and using Wifi. He also recommended the amount of additional internet bandwidth I'd need. Alex provided the cameras at the same cost offered by Amazon and Best Buy. He and a colleague arrived on time and did a good job with the installation. He also worked through the Wifi problems that are common in such setups. (That's why I originally planned to use ethernet connections). The system works well. Alex was available over email for follow-up questions. Definitely recommended. read more

Bay Area Smart Home - Nest Cam IQ installed - Home Automation Near Me

Well, gosh, the owner of this company...is a gem. I had a lot of trouble at my office with a lock, OMG. I dumped hours into problem solving with the freaking lock company. But, I called Alex and my problems disappeared. Call Alex and Bay Area Smart Home if you just CAN'T DEAL with modern conveniences. :) read more

Bay Area Smart Home did an awesome job with the service and installation. I contacted Alex for an estimate on an outdoor camera. He provided a free estimate which included recommendations based on our conversation. Alex and his team completed the install by adding products and making upgrades to my home. The service was excellent with a full explanation after the install. The install was completed as promised and the pricing was good in comparison to others. I would highly recommend Bay Area Smart home to anyone looking to add or make upgrades to their home read more

As a construction superintendent I have high expectations. Rarely are these met - but Bay Area Smart Home surpassed them when they installed home security elements at my place. On time, under budget, safely performed, with patience to teach me the technical aspects of the phone apps (not my strong suit!). Alex made everything so simple to understand and use. I plan on using them for future projects. read more

This review was long overdue. Jon installed 3 Nest cameras, Nest doorbell and a Nest thermostat in December 2018. I highly recommend his service. read more

We had a great experience working with Alex. He installed four outdoor security cameras for us. Our situation was more complicated than expected, and there were a lot of unusual challenges that came up due to our house situation and some special requests we made. Throughout the process, Alex and his two colleagues were very good at communicating, respectful, and willing to work with our requests. Most importantly, they got the job done efficiently and it works great! Their price was very reasonable, and Alex clearly stated pricing and what it would cover before beginning the work. We will plan on having him back if we need any similar work done in the future. read more

They responded to the qoute request in a timely manner. They are very upfront with cost, and very reasonable too, they don't try to upsell, and best of all, they are accommodating! Alexander was able to change my install schedule to an earlier date, and they definitely know what they are doing. Will sure hire them again! read more

They came, they installed all the right stuff quickly, cleaned up, and it all works! One problem has occurred. The Velcro holding the Roku device to the back of the TV failed, but they are quickly back to fix the problem. The price is fully justified by their performance. read more

Alexander was awesome when installing the ring doorbell at my parents house. He was on time for my appointment. He helped explain the product to us and the went straight to work installing it. After the installation he helped us configure the app on our phone, explained the features, and went through testing the product to know what to expect. Thank you for all your help. I definitely would recommend him and will be using him again on future projects. read more

I highly recommend Bay Area Smart Home. Alex is both honest, knowledgable, and professional. He ensures your fully satisfied, great attention to detail. read more

My wife and I had a wonderful experience with Alex from Bay Area Smart Home. He makes the entire process effortless, from the upfront consultation to procuring all the right products to getting them installed, integrated and working seamlessly. I've always wanted to enjoy the benefits of home automation but have always been intimidated by the process of getting the right equipment and setting it all up- Alex is the perfect solution. He also has a nice eye for aesthetics so hides wires and mounts hardware in a way that is clean and unobtrusive. He is a nice guy, very pleasant to work with, and is flexible with his schedule to accommodate yours. I highly recommend him and look forward to hiring him again! read more

Bay Area Smart Home is awesome. Alex was very professional, on time, quick and did a high quality job. I am estatic with my high speed internet. He even fixed my screen door while he was setting up my internet. Would definitely use them in the future and will refer them to my friends and family. Alex explained all the work he did and is personable. read more

I contacted several home automation companies on yelp and I'm so glad we went with Alex. He responded very quickly and we met that same day to discuss the goals of this project: increase security at our new home and add some fun gadgets. By that point I'd done months of research about smart home tech and I was becoming overwhelmed by all of the options. Initially I went to a big box store seeking help, but the employees were all shocked by how much I already knew and couldn't answer my questions. Working with Alex relieved a lot of my stress, worry, and overwhelm. Alex is a wealth of knowledge so we were able to come up with a plan pretty quickly. Given that we were at the tail end of our renovation, we had a vague timeline for installation and Alex was very flexible. If questions or worries arose, I was able to quickly reach Alex by calling or texting. When install day arrived, Alex arrived with his partner and they got busy. We tried to stay out of their way, but we were also very curious and excited about it all. Alex supplies all of the electronics for a competitive price and if you prefer to buy them (which I didn't), he'll install everything. We had some issues with our wireless router that actually turned out to be an issue with my cellphone, but this slowed the install process quite a bit. Alex wound up being at our home until late that night, but he was determined to complete the project and my husband and I are very appreciative of his diligence. We now have exterior Arlo cameras (solar powered and battery operated) with siren, a Ring doorbell, an August smart lock, kitchen cabinet lighting using Hue light strips, and Google home. Alex integrated all of this with our Lutron lighting and recessed speakers. It's so great and incredibly convenient to have this smart home technology! And he's available for 30 days after installation to answer any questions and resolve any issues. We've actually called him a couple times since that initial installation to purchase a couple more items. My one regret is that we did not find Alex earlier. Our home is new construction and had Alex been involved earlier, we could have improved how we wired our home. This was our first renovation and we have many more in our future so we'll definitely be calling Alex again. I've also recommended family and friends to call him for a free consultation. Whether you have a big or small project, Alex will help. If you need to buy electronics, need help installing electronics, want to improve your home security, or just want to talk to someone about electronics, call Alex. He is passionate about the work he does. read more

Alex from BASH was very professional and reachable -- important to me as I'm not the greatest techie in the world. He installed Arlo security cameras inside and outside our home. Sure enough, the next day the system wasn't working properly. Despite the fact that it was Sunday, Alex walked me through setting up the system again. And it worked!! He has also been very active in helping change our alarm system. Five stars for this business. read more

Alex installed some wireless speakers, thermostat, and automated sprinkler system at my house. He's very knowledgeable and patient, especially when showing how to use the apps on my phone. If I forget to turn the music off or don't want to walk all the way downstairs to turn on the A/C I can just do it from my phone. Pretty cool stuff. I'm also thinking about having him install one of those door bells with the built in camera. read more