A very educated and experienced tech guy named Bayron. Was great about helping my issue for a…read moreclient when I wasn't able to get tot he property.

Hiring vendors for a wedding can be stressful, and Bayron was the obvious choice after speaking…read morewith several DJs. It's clear that Tech4U is a professional team and wants to provide their customers with an outstanding experience. Bayron was able to meet us at the venue several times leading up to the big day, including some last minute changes to include a massive disco ball. It was not easy to rig a giant disco ball outside, but he got it done. Bayron also worked with us to fit our budget and went through several iterations of proposals. Bayron also has high-end equipment and his speakers packed all the punch needed to fill the floor and feel the heat. All in all, a class act and professional experience. Thank you Bayron!

Alex installed windows 11 on my laptop and addressed concerns I had about upcoming changes to…read moreGoogle Photos. Afterward, I had problems with sound. I was forced to reboot the computer every day in order to get sound. He came back and did some more stuff. I offered to pay for his time but he refused. The problem persisted. What happened next was a surprise: Alex ghosted me! Numerous calls and texts were ignored. I called Microsoft who called me back in two minutes and resolved the problem in twenty minutes by updating a driver from the Dell website. Seems a bit basic to me.

Alec is great! We had a damaged home sound system from a sloppy plumbing job. Has an extensive…read moreknowledge of Sonos and Russound components. Highly recommended! This is a legacy system so wasn't sure we would be able to get it up and running. Thanks Alex.

Mike and his team are the best at what they do. We had a drop down outside TV that had to be…read moreinstalled. They installed the mount and the TV and made sure everything was in working order. Shortly after the install the TV dropped down, something broke on mount. Mike and his team came back out, took it down, shipped it to the company so they could fix it (it was a manufacturing defect) and reinstalled it when it arrived fixed. They were professional, quick to respond to any and all questions we have, and they are friendly! We have been enjoying our outside TV in our pavilion. They are our first call for any internet upgrades, sound, TV -- all of it!

I did a complete remodel on my house and decided to have a basic entertainment system put in. I…read morehad four televisions put in, and the main TV in the living room had a Sonos sound bar, a subwoofer and two speakers in the back wall. It sounds awesome! I also wanted to be able to stream music, podcasts and other content from my phone to any room where I had ceiling speakers installed, to a combination of speakers or all of them at once. This would allow me to start listening to a podcast in the shower and continue listening to it over the Sonos speakers as I made my way thought the house. Throughout the entire project Sonos was very professional and they went above and beyond during every phase. During the final installation (which took almost three days) they answered every question I had, made multiple height adjustments to the living room TV and explained the Sonos app and how to broadcast to all the Sonos speakers in the house. They also explained and demonstrated the Alexa dot device and showed my how to configure my music app for Alexa. My remodel was probably a small to medium size project for Sync Systems (I'm sure there are mansions in Sonoma and Napa that have in-home movie theatres for 20 people!) but they treated it like one of their biggest and most complex jobs. Every detail was perfect. The office team was great too, with efficient billing as the project progressed and easy online payment through QuickBooks. Would highly recommend Mike and his team at Sync Systems.

***Edit 3 (6/2/23): The work is complete and it looks great. The business owner visited the…read moreproperty and personally assisted his staff. They were personable and completed the work by noon. Increased from 2 to 5*; Eventually, their customer service and finished product were great. It took a few months, but we got there. **Edit 2 (5/30/23) : Today the repair work was supposed to be completed. I heard from from Ron Dorris Electric this morning. They cancelled the visit to repair the roof. Repair and scheduling still pending. I also asked if I could schedule a visit on another, separate matter. The staff said no. The company is not scheduling appointments out with anyone at this time. *Edit 1: I heard from Ron Dorris Electric this morning. They scheduled a visit to repair the roof for 5/30/23. Repair pending. I began working with Ron Dorris Electric in mid-to-late 2022. At the beginning the work went well. In November 2022, I had Ron Dorris Electric install a new lateral drop from the road as well as a new solar-ready electrical box. In Spring 2023, this company's work began to fall apart. The mast connecting the lateral drop to my roof began to pull apart from the roof. Since noticing the issue, I contacted Ron Dorris Electric to alert them and request them to fix it. A roofer/electrician visited and informed me that Ron Dorris' installer should have applied supports to the mast given the height of the mast and the tension of the electrical drop wires. He stated the weight and tension of the electrical wires (without supports) caused the mast to pull of the roof. He said he would fix the problem that week, but when I returned from travel the problem still remained. I have called Ron Dorris and requested a timeline for completing the repair. I still do not have answer. Most calls, even if made around 9:00 a.m., go to an answering service. In the last month (three or four weeks) I have left three messages with the answering service but have not received a call back from those. My diligence helped me get through to someone last week, but I still do not have an update. Ron Dorris has an email address, but I haven't received a response to the two emails I submitted in the same period. All I want is to learn the timeline for correcting the poor workmanship. How long is it going to take to repair the roof and add supports? Will there be a cost to me if your staff complete work that should have been completed the first time? I can appreciate the company is busy, and I am thankful my electrical power still works. I have a hole if my roof, the rainy weather is continues, and I am merely looking for a timeline for completion.

In good conscience I cannot recommend Ron Dorris Electric. The following conduct by Ron Dorris…read moreElectric employees and Mr. Ron Dorris I have personal knowledge of or was observed by me: 1. Made numerous promises which were not kept. 2. Misrepresented (overcharged) hours incurred and were not actually performed. 3. Agreed to refund and never paid. 4. Deflected and avoided professional accountability. 5. Deceptive practices resulting in unfair competition and consumer being taken advantage of. My experience in the building and design profession has taught me that doing business with certain individuals should be avoided. In the case of Ron Dorris Electric, this cannot be overstated.

Spencer was terrific! He set up the TVs and sound system, kids game stuff. I would like have him do…read moresome more but it appears he is no longer in business. If anyone knows where he is, message here

Spencer what a great guy. Got my mom's new 50" flat-screen mounted over the fireplace and hid all…read morethe wiring in a neat fashion and cleaned up after the job was done. He's our go to tech guy. Thank you so much!

Just had my vintage home alarm serviced by First Alarm Rohnert Park. Koby did an amazing job. He…read morewas able to troubleshoot and discover the problem immediately. He was knowledgeable, efficient and completed the work in a timely manner. He was such a nice guy! The office staff, Laura and Daisy, were very helpful and supportive. I highly recommend First Alarm for all your alarm needs.

Koby came and installed our updated service. He did a great job and we enjoyed his personality.read more

I will join the long line of delighted customers!…read more I threw an Oscar party last year. We had two TV's, one on each side of an open area and facing in opposite directions. It became painfully obvious we had to synchronize the video and sound. We were streaming the Oscars over the ABC app, and despite our best efforts to start the stream on both TV's at the EXACT SAME TIME the feed did not STAY synchronized. We spent the whole evening stopping one feed to let the other one catch up. Not fun. I asked the company that installed my whole-home entertainment system and they quoted $3,200 to fix the problem. That was too much. I then browsed through Yelp and found Brien. He came over, understood the scope of the work immediately and examined all my Sonos and internet servers upstairs. He gave me a rough estimate from a quick and dirty fix to a Rolls Royce solution. His estimate was from $510 to $1,300. He asked me to give him some time to research this further. This is where he went above and beyond any service provider I have ever interacted with. A few days later I get an email from Brien. This is the relevant portion. (notice how he ordered a kit to experiment with on my behalf !!!) Also, the level of granularity on the Star Wars episodes he watched with his kids is endearing. -------------------------------------------------------------------------------------------------------------- "I spent a lot longer than originally expected playing with, and enjoying, the J-Tech video extender/splitter kit that I ordered. On Sunday I connected the kit to three TVs in my house. My kids and I watched a mini Star Wars marathon, episodes 7, 8, and 9. Video came from a Roku Ultra that I purchased last year. I tested the following video resolutions; 4K w/Dolby Vision (for close to 9hrs...marathon), 4K HDR (a few Apple TV+ episodes), and 1080p (about an hour of live TV from Paramount+). The whole experience was flawless, save for one minor glitch in edge definition that I resolved by adjusting settings on the video kit manually (only happened with Dolby Vision enabled...user/technician error I think). If you want a solution for under $1000 (installed), then I am recommending this J-Tech kit. Your total would be $510. I don't need a deposit. I'll take full payment after work is completed. You mentioned that you expect to return on 2/5. Can I book the installation for Friday 2/7 at 10am?" ------------------------------------------------------------------------------------------------------ Of course the solution he provided was flawless. He routed the sound over the built-in SONOS speakers (rather than through the TV speakers) and the experience was light-years better than last year. I went with the least expensive option and nobody could have convinced me it wasn't the $1,500 Roll Royce solution! I challenge you to find a more proactive and professional service professional. (I double-dog dare ya!)

Brien is simply the best. I have used Brien over the years and he is professional, smart and…read morediscusses all options. He is helping us at our new home with sound, WiFi and TV's. Do not hesitate to call Brien

IO Systems did a fantastic job on my custom-built home. I wanted to install the best sound, TV,…read moremusic, and security system. My project resulted in a total success. The additional value of using IO Systems was their ability to promptly solve all my computer issues. Stuart H.

Life saver! I typed a paper using Microsoft word, started typing a few days ago and was using auto…read moresave where the computer automatically saves my work. Yesterday I decided to finish writing my paper and wrote an additional four pages and my computer suddenly ran into a problem and automatically shut down. The system should have auto saved everything since it's programmed to save every 10 minutes, but it was all gone and all I could see was the two pages from the days prior once my computer started up again. I was in panic mode and did not know what to do. Thank God I came across this yelp page and called Ron. He did some troubleshooting, trying a few different things after remoting into my computer. He was able to relocate my lost document and I felt like I won the lottery. Thank you so much! Saved me hours