Recently I had problems with my alarm system going off, even after changing the batteries . I tried…read moreto get help on YouTube for any "tricks." Instead, Sam came to the rescue and now I'm a happy camper. Sam earns 5 stars from me! He even gave me his number in case something happens over the weekend.

I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Excellent work! Lady B has done so much for our home and property. Wiring I didn't think was…read morepossible and she made it happen. She take a challenge and works it until its done! She loves what she does and you can tell by the quality of work she leaves behind. I have used Lady B on several projects here and she has never disappointed me! Impressive and skilled, I will never hire anyone else but her. Cheers Lady B, thank you for another great job :)

Had more work done to upgrade our sad garage wiring/plugs to accommodate all our equipment and then…read moresome. Why would I consider calling anyone else? Two women revamping our garage and no mansplaining anywhere to be found - what a dream! Britt explains everything, explains the options, and she provided me with a detailed/updated estimate through the business office within minutes of our discussing a complicated job of putting two dedicated circuits in and running conduit, etc, etc! I had to leave before they were done and had zero concerns about leaving them at my house with my dogs and trusting them to close up the garage and lock the doors behind them. They are coming back in November to address the rest of the add-ons I requested, and I am excited to have these lovely and talented women return again to complete our garage transformation. Even in our garage, the attention to detail was impeccable - at one point, Britt was fussing with conduit because it was slightly off level (I couldn't tell) and in her words, "it's driving me crazy - I have to fix it". It's like having a good friend or family member doing work for you. Trustworthy and worth every penny knowing that we're not overloading our circuits and/or creating a fire hazard!

Excellent prices and service. I am willing to recommend Rob especially if you value a traditional…read morebusiness that knows how to take care of its customers.

New to this service. Robert is very personable efficient…read moreand on time. All in all great service.

IO Systems did a fantastic job on my custom-built home. I wanted to install the best sound, TV,…read moremusic, and security system. My project resulted in a total success. The additional value of using IO Systems was their ability to promptly solve all my computer issues. Stuart H.

Life saver! I typed a paper using Microsoft word, started typing a few days ago and was using auto…read moresave where the computer automatically saves my work. Yesterday I decided to finish writing my paper and wrote an additional four pages and my computer suddenly ran into a problem and automatically shut down. The system should have auto saved everything since it's programmed to save every 10 minutes, but it was all gone and all I could see was the two pages from the days prior once my computer started up again. I was in panic mode and did not know what to do. Thank God I came across this yelp page and called Ron. He did some troubleshooting, trying a few different things after remoting into my computer. He was able to relocate my lost document and I felt like I won the lottery. Thank you so much! Saved me hours

California Security Pro…read more Home security has never been my favorite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT corporate and California Security pros.    Bill Wood approached us in August 2016 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT at our local Napa Business. We feel great knowing who to call and who to let in our house when our batteries need replacing. Communicating via text message and follow ups afterwards were "Better than Expected" Thank you!

Bill was professional, knowledgeable, worked efficiently and I felt very well taken care of. I…read morehighly recommend him!

The Job:…read more Installation of a 4-camera system around a 4 unit condo building in the Marina district of San Francisco. The building is very hold (over 100 years) and installation was unique and complicated. The Process: Jose and his team did an initial consultation and his bid came in at what my HOA board determined to be a reasonable amount given the level of install difficulty and customization required. The end results were excellent and I would strongly recommend using Jose. Strong Positives: -Jose was very flexible to timing for installation and was willing to work on the weekend to accommodate certain residents' schedules. -Jose worked extremely hard and provided important insight into the various aspects of install, camera placement, and a clear end result.

Jose and his company were amazing at installing a 6 camera Power Over Ethernet system during my…read morehome remodel. I was a Deep Sentinel customer with wireless cameras and wanted to upgrade to wired. Jose designed an entire system with me and worked to coordinate his work with the remodeling. By doing this we were able to run all cameras with virtually no conduit and made the entire system seamless with our house. Jose worked so hard for us and worked with us when he had to make extra visits due to coordinating with construction. I know he did more work for us than originally estimated but the final job was 1000% amazing. I would recommend Jose to anyone!

Elan and Stephen did a great job. Elan was very quick to respond, easy to book out a week in…read moreadvance and then did quality work onsite. They both arrived promptly, were very thorough in setting up protective covers on my flooring and furniture and very kind as well. I'm very happy with the results and will hire them again. Before and after of our lights they installed.

Just had cameras and motion lights installed and my husband and I were expecting and all day…read moreinstall but it took only 3hours for installation.we like the professionalism from the solar tech Elan did a fantastic Job and he went up and above the call of duty.We invite all who want great camera install to give the company Sunshine Bros a chance to install your cameras and solar panels.

Wanted to just here? What the price for North Bay Alarm company installation and service!…read moreGot a full walk tru with a well dressed, wearing boot covered shoe protectors, fast! I had an appointment I had to be out in 20 minutes and he raced through the house with me, looked at all locations and came up with the price range with a great write up! I highly recommend Bay Alarm and a great shout out to! Ector Ortega!

What do we want in a local security alarm company? A timely response to a customer and a reliable…read morefeeling of security. We had three security alarm firms out mid last week for an alarm bid. Two promptly came back with bids within 24 hours. One, Bay Alarm set expectations they needed more days and even a weekend to prepare the bid. The weekend came and went without a bid showing up. By Thursday afternoon, a week after the other bids were in my inbox, I called in only to find out the service technician was still working on it. A week after he said we'd have it to us, and long after the others had arrived, still working on it. It made me pause. Naturally I was wondering exactly how long it would take them to call the police if my newly installed security alarm were to go off in our home? Always under commit and over deliver, not the other way around. Confidence shaken for sure.

Last Spring, LVS purchased the security company I was under contract with for over 2 decades. The…read moretransition was awkward, so I asked to speak with the manager who got enraged at my questions and hung up on me. I called again and spoke to the owner who told me I needed to cancel my service before the 3 year contract renewed or I'd have to pay the "buy out" charges. Most unfriendly small business I ever encountered! Since my service contact was still the woman who was with the original company and I really liked the level of service she had provided, I decided to work with her and the service team to see if things would smooth out. The onsite tech was super nice but came out to my home two separate times without the correct parts on his truck, stayed over 2 hours working with a remote center on something he couldn't explain and charged me the entire service fee both times. Had to take two days off of work and nothing was resolved. So, in July, the first month of the billing quarter, I emailed my cancellation and asked them to notify me when they were going to stop service and asked to be notified what prorated amount of the quarterly monitoring bill I needed to pay. Less than a week later, with out notice, my alarm panel went dead and my monitoring service was curtailed. Then today I've received the first reply to my cancellation request and it was an email from the office manager stating that I needed to pay the entire 90 days for monitoring or LVS would send my invoice to Collections. Would NOT recommend.

People are friendly but what should have been a "few hours" job took over 6 on the first…read moreappointment and another 6 over the next 2 appointments to finish the job! Very inconvenient for people who have busy days!! Would not recommend!!!!