I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how…read moreprocess works. And, she was most patience and understanding relative to my queries. Bravo, Antoinette.

She came out and gave us a quote. It was reasonable and the work started TWO days later. The work…read morewas done by two highly trained people. They came in and did the work beyond are expectations and didn't leave a trace of mess. We would not know they were there except our wiring problem was fixed. Service, quality, and value were there!!!

As a new homeowner, anything electrical honestly makes me nervous--but this company made the entire…read moreexperience easy and stress-free. Brit, the owner, was upfront and clear about the scope of work and provided a fair and honest estimate. I really appreciated the transparency and professionalism. Suzy, the office manager, was fantastic with her communication--super responsive, friendly, and kept me in the loop every step of the way. Miles and Izzy, the electricians who came out, did a fantastic job. They were thorough, respectful, and clearly knew their stuff. I felt confident the work was done safely and correctly. I'm so glad I found this team and will definitely be hiring them again for future projects. Highly recommend!

New to this service. Robert is very personable efficient…read moreand on time. All in all great service.

Excellent prices and service. I am willing to recommend Rob especially if you value a traditional…read morebusiness that knows how to take care of its customers.

IO Systems did a fantastic job on my custom-built home. I wanted to install the best sound, TV,…read moremusic, and security system. My project resulted in a total success. The additional value of using IO Systems was their ability to promptly solve all my computer issues. Stuart H.

Life saver! I typed a paper using Microsoft word, started typing a few days ago and was using auto…read moresave where the computer automatically saves my work. Yesterday I decided to finish writing my paper and wrote an additional four pages and my computer suddenly ran into a problem and automatically shut down. The system should have auto saved everything since it's programmed to save every 10 minutes, but it was all gone and all I could see was the two pages from the days prior once my computer started up again. I was in panic mode and did not know what to do. Thank God I came across this yelp page and called Ron. He did some troubleshooting, trying a few different things after remoting into my computer. He was able to relocate my lost document and I felt like I won the lottery. Thank you so much! Saved me hours

California Security Pro…read more Home security has never been my favorite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT corporate and California Security pros.    Bill Wood approached us in August 2016 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT at our local Napa Business. We feel great knowing who to call and who to let in our house when our batteries need replacing. Communicating via text message and follow ups afterwards were "Better than Expected" Thank you!

Bill was professional, knowledgeable, worked efficiently and I felt very well taken care of. I…read morehighly recommend him!

Jose and his company were amazing at installing a 6 camera Power Over Ethernet system during my…read morehome remodel. I was a Deep Sentinel customer with wireless cameras and wanted to upgrade to wired. Jose designed an entire system with me and worked to coordinate his work with the remodeling. By doing this we were able to run all cameras with virtually no conduit and made the entire system seamless with our house. Jose worked so hard for us and worked with us when he had to make extra visits due to coordinating with construction. I know he did more work for us than originally estimated but the final job was 1000% amazing. I would recommend Jose to anyone!

Jose is extremely professional and very knowledgeable. He is super helpful and always goes the…read moreextra mile to serve our needs. He is patient with my lack of "techy" skills and has really been kind about training us on the systems he installed for us. He was great every step of the way!

Elan and Stephen did a great job. Elan was very quick to respond, easy to book out a week in…read moreadvance and then did quality work onsite. They both arrived promptly, were very thorough in setting up protective covers on my flooring and furniture and very kind as well. I'm very happy with the results and will hire them again. Before and after of our lights they installed.

Just had cameras and motion lights installed and my husband and I were expecting and all day…read moreinstall but it took only 3hours for installation.we like the professionalism from the solar tech Elan did a fantastic Job and he went up and above the call of duty.We invite all who want great camera install to give the company Sunshine Bros a chance to install your cameras and solar panels.

We recently had an issue with our alarm system and Koby Schlan (#2898) was our tech. Great…read morepersonality and friendly. He was amazing and helped solve our issue and replaced our panel that was acting up. Thank you!

What do we want in a local security alarm company? A timely response to a customer and a reliable…read morefeeling of security. We had three security alarm firms out mid last week for an alarm bid. Two promptly came back with bids within 24 hours. One, Bay Alarm set expectations they needed more days and even a weekend to prepare the bid. The weekend came and went without a bid showing up. By Thursday afternoon, a week after the other bids were in my inbox, I called in only to find out the service technician was still working on it. A week after he said we'd have it to us, and long after the others had arrived, still working on it. It made me pause. Naturally I was wondering exactly how long it would take them to call the police if my newly installed security alarm were to go off in our home? Always under commit and over deliver, not the other way around. Confidence shaken for sure.

Last Spring, LVS purchased the security company I was under contract with for over 2 decades. The…read moretransition was awkward, so I asked to speak with the manager who got enraged at my questions and hung up on me. I called again and spoke to the owner who told me I needed to cancel my service before the 3 year contract renewed or I'd have to pay the "buy out" charges. Most unfriendly small business I ever encountered! Since my service contact was still the woman who was with the original company and I really liked the level of service she had provided, I decided to work with her and the service team to see if things would smooth out. The onsite tech was super nice but came out to my home two separate times without the correct parts on his truck, stayed over 2 hours working with a remote center on something he couldn't explain and charged me the entire service fee both times. Had to take two days off of work and nothing was resolved. So, in July, the first month of the billing quarter, I emailed my cancellation and asked them to notify me when they were going to stop service and asked to be notified what prorated amount of the quarterly monitoring bill I needed to pay. Less than a week later, with out notice, my alarm panel went dead and my monitoring service was curtailed. Then today I've received the first reply to my cancellation request and it was an email from the office manager stating that I needed to pay the entire 90 days for monitoring or LVS would send my invoice to Collections. Would NOT recommend.

People are friendly but what should have been a "few hours" job took over 6 on the first…read moreappointment and another 6 over the next 2 appointments to finish the job! Very inconvenient for people who have busy days!! Would not recommend!!!!