The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay

I have known Pete for many years and he does great work! He's built several computers for us. Just…read morea heads up, though, he no longer has a shop. He either does home calls, or picks up your computer.

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

Very helpful and friendly folks! Though they did not offer the service I was looking for they were…read moreable to refer me to someone who did offer the service. Thanks guys much appreciated!

Always able to Repair whatever I am able to screw up, and I am really good at fouling up my system.read more

Good customer service. Clear on pricing and honest with feedback. Only potential downside is that…read moredata transfer isn't covered in diagnostics fee, unlike some other places, but I felt it was worth a try for PC needs mainly because of the honest feedback.

Quick to respond, easy to understand and eager to assist. I hired Carlos for commercial ethernet…read morecabling for a POS system. Installation was smooth and he even saved the day with extra cables that I forgot to bring! I would recommend this business for any small commercial project.

I was considering getting a new computer but had Carlos fix a few issues. Now it works like new,…read morevery happy with Carlos work and personality. He is very prompt to respond and explains in a way that I can understand. I will use him again!

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

How lucky are we to have a trustworthy and live computer troubleshooter expert in our community. I…read morewent to see Scott with my Windows laptop that was acting up after five or six years of use. After listening to my issues and what my needs are in a laptop, he recommended buying a new one instead of wasting money on trying to fix the hardware in this one. He gave me not only a recommendation for a range of models and manufacturer, but told me the best place to go buy it. I didn't get to buy any of his services in this case because he didn't charge me for this wisdom, but I am now a loyal customer. Thank you, Scott!

I had just bought a new computer and screwed up the info I needed to put in to set it ip. I…read morethought I could fix it it on my own, no big surprise I could not. Through Next Door I found Craig. Finding him felt to me like one of those gifts that came from a power greater than myself. I was able to set up a time with him that worked for both of us even though he is a busy man. As he should be. Through eavesdropping on his phone calls i discovered that he has returning business. I'm so happy with the help he provided on my brand spanking new computer, and for the first time ever I feel as though I'm no longer alone in the computer world. His price is fair and I felt as though i got a lot for what I spent. This nice man is well worth the price!

Couldn't have been ruder or of less help. Our guess is he wasn't up to a simple question and…read moredeflected with rudeness. Did not, would not approach him again.

I drove down from Willits and went in to discuss my needs and they were very helpful! I was told…read morewhat would be best for me, but they didn't carry what I would need so they told me where to go for the best deal. What a valuable resource for those of you who live in the area! They know their stuff!

I took my laptop in for a OS reinstall and data transfer. They lost all my baby pictures from many…read moreyears ago. I was heartbroken. All they said was sorry. I will never go back and I was devastated. They said I don't know what happened.

I was having major problems opening and saving docs on my Mac Book Air (on which I rely for work),…read moreand Bodhi got me straightened out in short order. Not only that, he showed me how to keep the problem (user error of course) from recurring. These guys were amazing. Highly recommended.

I've brought my laptop to Mac Daddy Repairs in Sebastopol a couple of times and have been…read moreincredibly grateful for their expertise and professionalism. Each time, they diagnosed the issue quickly and had my laptop repaired and back to me faster than I expected. I really appreciate how considerate they are of time sensitivity. They make an effort not only to fix the immediate problem but also to ensure there aren't any lingering issues that might cause trouble later. Everyone is friendly, and the location is easy and convenient. It's reassuring to have a reliable place like this when tech problems pop up. They have definitely become our go to for any laptop issues, and I would highly recommend their services. Great value!Thanks Boden!

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.