Charles was wonderful! I originally worked with another company that was very helpful but unfortunately couldn't resolve my issue. I then found Charles, and I'm so glad I did. At first I was a little nervous after hearing what the problem might be, but with persistence and skill he was able to fully resolve it, giving me huge relief and get me back into my Mac. He also went above and beyond by helping me set up the best backup solution to keep my data safe for the future. Charles is knowledgeable, reliable, and genuinely cares about his clients. I now know I have a trusted consultant for any technical issues with Macs, PCs. I highly recommend him five stars all the way! read more

I reached out on a weekend for a computer emergency as my daughter had spilled water on my laptop and it died. Charles responded immediately and provided really helpful information to me and had incredibly fair pricing. Highly recommend reaching out - we will for sure in the future. read more

Charles was very responsive and communicative when I had an issue with my external hard drive. He got back to me within a day and recommended two businesses that might be able to recover my lost data because it was outside the realm of what he does. He charged me a fair price for the time he spent working on it. He is a stand up guy that I will definitely be contacting again when I have computer issues! read more

Excellent professional service in a timely fashion. Very reasonable pricing and a great job performed. Impeccable communication and a friendly demeanor. Highly recommend! read more

I was able to solve my computer issues in a very reasonable time frame and at a good price with the help of Charles. Thank you! I was completely flummoxed and Charles helped me quickly and efficiently. He also discovered while working that I had a nasty malware issue which he also took care of. I will, without hesitation, consult with Charles on any future computer issues we have in our household. So wonderful to work with someone who seemed to want to get it done and get it done right! Highly recommend!! read more

What a great experience! Charles updated my Mac studio last week and I couldn't be happier. As a Mac consultant, his expertise is in optimizing small businesses that rely on Mac technology--as well as giving great advice on everything from security to backups to printers and more. The Genius bar doesn't even come close. If you have an independent creative business, you'll want to meet Charles Lindauer. Experienced, competent + a joy to work with. Highly recommend. read more

They weren't able to help, but they responded fast and were very transparent about /why/ they weren't able to help. If I can't find what I need in the time I need it, I'll be back to leave it with them so they can work on it with more time. read more

I couldn't give Charles any less than 5 stars. I had an iMac that was 10-12 years old. Hadn't fired it up in years. The last time I did I knew the drive was shot. Charles gave me an estimate between 2 drives and I arranged to have him fix my old gal. Charles actually came to my office to pick it up since he was in Santa Rosa on a Wednesday afternoon. I'm writing this review on a Friday afternoon and I've had it back since approx 11:00 this morning. Took it home and she fired right up. I've arranged to have Charles add more memory when he's in Santa Rosa. Professional, friendly and knows what he's doing. Highly recommend him! read more

Lindauer Mac Consulting - My oldie but goodie brought back to life! - IT Services & Computer Repair Near Me - Rohnert Park, California

Great service, as responsive as any service provider can be, knows Macs inside and out, and is very reasonable pricewise. Helped me solve a problem which even Apple support couldn't resolve. There is no need to look any farther. Charles is the best. read more

My laptop screen failed, I contacted Charles, he responded very quickly, was friendly, clear and knowledgeable. Within a few hours I got all the pricing and options information I needed to make a decision. Ultimately I decided not to have the repairs done because of the repair costs versus the value of the laptop. I had a very good experience with Lindauer Mac Consulting. read more

Charles is great. Lightning fast responses and he's very knowledgeable. He was able to fit me into his schedule and was happy to assist. He gave a detailed rundown on what work he would be doing and what parts he would need to do it. I believe him to be honest and not just out to get you for whatever he can. Highly recommended! read more

Outstanding service. Charles returned initial request Quickly and advised possible solutions and set time for drop off. Within several hours diagnostic and resolution. Great customer service. Highly recommended. read more

I was overwhelmed as a new user of Ebay, trying to figure out how to choose which laptop to purchase. I called Charlie and even though I am not a customer, he took the time to get on Ebay with me and search for the right computer for me. We found a couple of great deals and I purchased one of his recommendations. He was very helpful and a true gentleman. Thanks again Charlie! read more

Charles Lindauer has been my GO-TO GUY for assistance with my computers since not long after I arrived in the North Bay in 2013. He has saved my butt on many an occasion. He knows Macs and the software that protects them from bugs and malware like the back of his hand, and when Plan A to solve your problem doesn't quite work out, he's invariably ready with Plans B and C. He's often gone the extra mile -- or two, or ten -- for me, and his fees are eminently reasonable. If you work on a Mac, Charles will be your best friend. read more

Mr. Lindauer was very helpful when my old printer finally gave out. Being of the non-technical generation, his suggestions were great and very appreciated with the selection of a new printer. Thank you, Mr. Lindauer! LS read more

Charles really came through for me. I had an older Mac that was in dire need of a new hard drive so that I could utilize it for distance learning. After reaching out to him he called me right away, diagnosed my issue over the phone and had parts ordered before our phone call was over. He had my Mac in and out (and performing like new) in just a few days at a super reasonable price, with frequent communication all along the way. I will trust him with all of my technology needs going forward. I feel truly lucky to have found him here. Thank you Charles! read more

I have used Charles Lindauer several times now to help me with my Mac issues and I have been very pleased with the service both times. He's not only knowledgeable about Macs and efficient in solving and fixing the problems I had - My Mac BookAir was running really slowly, wouldn't network with my printer and I wanted to increase my security and password protection. All issues were solved by Charles easily and quickly. He also was patient and explained how I could continue to implement the solutions to the problems in terms that I could understand. Plus he's been a great resource for suggesting shortcuts and apps to help with increasing my efficiency that have made things much quicker and easier. I highly recommend Charles for any and all Mac users. read more

Charles was so helpful, so expedient, and incredibly experienced. Do not hesitate in bringing your computer to Charles!

Charles just did an evaluation of my business's risk of being hacked or victim of a cyber attack. That was a big wake up call! Charles then gave me a full report of my risks and his recommendation. I now have a list to check and someone who can help me reduce my exposure. Charles is very conscientious and knowledgeable. I recommend him to any Mac user, and to any computer user, Mac or PC for his Cyber risk analysis! Jeff Lecoeuche read more

I want to introduce my friend Charles Lindauer. He takes care of my wife's MAC system. I've both watched him work and worked with him and I've experienced him to be incredibly patient and tactful, thorough and very knowledgeable. He is extremely proficient at dealing with Cyber Security issues. Proactive about keeping things running at peak performance and productivity. He's tenacious, results driven, won't stop till the job is done and done right. In short, he's a MAC magician. I can't recommend him highly enough. You'll be glad you did business with him. read more

Patience and Competence I want to heartily recommend Charles Lindauer for ANY Mac User. Macs may be known for being more user friendly and intuitive than P.C.s and they are. However, they are also very complicated machines that can do SO much and have SO many features and opportunities, that it really takes a guide for someone to get optimal use of their Mac. In this day and age of cyber intrusions and more powerful machines and software, no one should be without strong IT support. I have found Charles very knowledgeable, incredibly patient and amazingly available when something doesn't work like I think it should. read more

Charles Lindauer of Lindauer Mac Consulting is just great! I have a very dynamic business with a total of 9 macintosh computers and back-up systems and he keeps it all humming along smoothly. He's extremely knowledgeable and very personable. He makes sure to come over as soon as possible whenever I have an issue. I couldn't recommend him more highly! read more

Awesome. Charles is personable and knowledgeable and always glad to answer my silly questions. I'm a single-person business and having my mac run smooth and trouble free is essential. Charles makes himself assessable when needed and is always ready with advice on proactive maintenance. I highly recommend him to anyone who has a mac or is thinking of buying a mac...he'll even help you set up your new system and advise you on your next mac purchase! read more

Charles Lindauer is the best Mac guy I've ever worked with. He's extremely knowledgeable about Macs and I only have Macs. He's on it, as soon as you text him or e-mail him, he answers right away. That's priceless, because in the past, every time I'd call a Mac guy, (and I've gone through a half a dozen or so), I'd have to wait for days before getting a response. Sometimes even a week before they'd come over to work on the computers. He always goes beyond the call of duty and gives me ideas on how to get my Macs work better. Another thing about Charles is that he's very personable, and turns breakdowns into breakthroughs. I love that. I'm ecstatic to have found Charles. I HIGHLY recommend him to anyone with a Mac! read more

Charles is a top-notch Mac consultant and all-around person. I have referred him to several of my clients and the reports back in each case have been nothing but positive. Although I'm an IT expert (although still amateur level w/Macs) and do most of my stuff on my own, you'd better bet Charles is my professional backup for when problems exceed my own knowledge levels! read more

This guy really knows his stuff. Better than the genius bar, and he can dial into your Mac, (with your permission) if you are online, and work out your problems right in front of you. Just the shortcuts and the tips he gives along the way make him worth it. And he is very quick to get to your problem and reasonable in price. There is a reason why he has all these five star reviews. read more

Charles provides expert service for my Mac related stumbling blocks. I rely on him to help me with my small business and personal computing needs. He is extremely proficient, professional, and committed to helping his clients interface more skillfully with their computers. read more

I've had computer guys before and it seems that when they left, or a couple of days later, there was always something that wasn't done correctly or something stopped working altogether. Well, Charles came to install my new MAC and hook it up with a new printer and several days later, everything is still working great! Not only did he obviously know what he was doing, but was fun to work with the whole time! Great personality! Charles seemed to think of everything I needed that day without me having to remember. Whew! He never made me feel stupid when I didn't understand something and asked my thousand questions. I wouldn't hesitate to recommend him to anyone! He's definitely my MAC man! read more

Charles Lindauer has been a huge help for us in managing our IT needs in a Mac-only office. He makes sure all of our computers are running smoothly with consistent monitoring/maintenance as well as coming to the rescue when something goes awry. He's very responsive to calls and e-mails and gets problems solved right away. He is just great! read more

When my computer refused to boot up on a weekend, I called Charles right away and he was willing to service my computer as soon as I could get it to him. I delivered it to him on Saturday, not knowing if it was on its last leg - and by Sunday afternoon my computer was back home up and running as smooth as ever. I am very appreciative of Charles' willingness and ability give me that kind of service on a weekend! Thanks Charles! read more