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    Review Highlights - Art's Computers

    Not only that - JR computers beat Dell and everyone else on price too.

    Mentioned in 4 reviews

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    Best Buy - Santa Rosa

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    I've had excellent customer service before but this place takes the cake. The employees were very…read moreattentive and helpful. They have a great selection of products and services all under one roof. And the clearance and open box items are a great value. Go see them and let them know Julianna Hart sent you!

    Best Buy used to be the "Best Buy" - no more and hasn't been for a while. They obviously have gone…read moredownhill and I can't wait for them to shutter down! Here's our recent transactions and interactions with this horrible location. I wanted to buy a new 70" TV for my living room and move my 65" into my garage because I got a pool table and made it into a cool place to hang out. The Samsung tv was on sale and I purchased it. My dad saw it was on sale and bought 1 two on a separate transaction. we picked both up and brought them home (1) to my house and 2nd to his house. I took it out the box and had it hung up and it was shattered. Had to bring it back and get another one. THEN - my dad's tv wasn't opened until super bowl and it's freaking cracked too. same thing ...immediately took it back and denied because it was over 30 days. so best buy won't help and samsung won't help. If you want to try to contact anyone ... GOODLUCK! It goes straight to India !!!! If we bought it at Costco...we wouldn't ever have this issue. I will never buy at Best Buy again. So now I have to use my Costco annual rewards check to buy a new TV because I will NEVER buy anything from Best Buy again!!!!!!!!!!!!!!!

    TeeVax Home Appliance & Kitchen Center

    TeeVax Home Appliance & Kitchen Center

    4.1
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    After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

    I bought a refrigerator from them a couple of years ago and yesterday bought a new built in…read moremicrowave. I've had great experiences with Tee Vax both times. Yesterday, I went to their website and found what I wanted. I called them and completed the whole transaction in less than 10 minutes, including arranging for delivery and installation. The people I've worked with at Tee Vax have been wonderful.

    T-Mobile

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    I have had t-Mobile for more than 20 years, the prior 10 in Washington State were good, and the…read morelast 10 years since I moved to Petaluma in the 94952 area code, my service during the day is CRAP. I have reported it OVER & OVER & OVER to t-Mobile and have gotten no resolution. I JUST learned (10 YEARS LATER) by a t-Mobile repair rep that t-Mobile has inadequate cell tower coverage to this zip code and there are no new towers planned at this time. I was also told that no repairs had ever been attempted and that this was the first one. I was told when I reported it 10,000 times before that they were checking, THEY WEREN'T because they already knew the issue was lack of sufficient cell towers. The problem is the person on the other end of the phone hears our connection cutting in and out like popcorn. So, FYI all you folks out there with the same problem, THIS IS THE REASON. Also, t-mobile is pushing 5G internet service, NOPE, 94952 area code, the connection IS BEYOND BAD. The REALLY BAD PART is that most of these cell phone carriers in Petaluma have crap service, so select your price with this in mind.

    On 5/8/25, I contacted T Mobile to cancel my phone service since I decided to use my husband's…read morephone carrier (Verizon) and save money on a family plan. I was not aware that when I canceled, I would be charged for a full month after my cancellation day. Since I canceled two days after the next monthly billing cycle, I was required to pay for 28 days that I would not use. When I asked if there was a way that they could prorate the last bill, they said that we don't do that. They also added late charges to the bill and refused to removed them. I told them that when I called to cancel, it was a perfect time to offer a family plan for my hubby and I. Not only would they have retained a loyal customer, but they would have made more business and wouldn't have gotten a bad Yelp review from me right now. This was a missed opportunity for them!

    Art's Computers - itservices - Updated June 2026

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