Brien is very professional and very knowledgeable. Polite and considerate of you and your home…read more This is the second time I've had him in and he's done a great job, again!

I will join the long line of delighted customers!…read more I threw an Oscar party last year. We had two TV's, one on each side of an open area and facing in opposite directions. It became painfully obvious we had to synchronize the video and sound. We were streaming the Oscars over the ABC app, and despite our best efforts to start the stream on both TV's at the EXACT SAME TIME the feed did not STAY synchronized. We spent the whole evening stopping one feed to let the other one catch up. Not fun. I asked the company that installed my whole-home entertainment system and they quoted $3,200 to fix the problem. That was too much. I then browsed through Yelp and found Brien. He came over, understood the scope of the work immediately and examined all my Sonos and internet servers upstairs. He gave me a rough estimate from a quick and dirty fix to a Rolls Royce solution. His estimate was from $510 to $1,300. He asked me to give him some time to research this further. This is where he went above and beyond any service provider I have ever interacted with. A few days later I get an email from Brien. This is the relevant portion. (notice how he ordered a kit to experiment with on my behalf !!!) Also, the level of granularity on the Star Wars episodes he watched with his kids is endearing. -------------------------------------------------------------------------------------------------------------- "I spent a lot longer than originally expected playing with, and enjoying, the J-Tech video extender/splitter kit that I ordered. On Sunday I connected the kit to three TVs in my house. My kids and I watched a mini Star Wars marathon, episodes 7, 8, and 9. Video came from a Roku Ultra that I purchased last year. I tested the following video resolutions; 4K w/Dolby Vision (for close to 9hrs...marathon), 4K HDR (a few Apple TV+ episodes), and 1080p (about an hour of live TV from Paramount+). The whole experience was flawless, save for one minor glitch in edge definition that I resolved by adjusting settings on the video kit manually (only happened with Dolby Vision enabled...user/technician error I think). If you want a solution for under $1000 (installed), then I am recommending this J-Tech kit. Your total would be $510. I don't need a deposit. I'll take full payment after work is completed. You mentioned that you expect to return on 2/5. Can I book the installation for Friday 2/7 at 10am?" ------------------------------------------------------------------------------------------------------ Of course the solution he provided was flawless. He routed the sound over the built-in SONOS speakers (rather than through the TV speakers) and the experience was light-years better than last year. I went with the least expensive option and nobody could have convinced me it wasn't the $1,500 Roll Royce solution! I challenge you to find a more proactive and professional service professional. (I double-dog dare ya!)

Mike and his team are the best at what they do. We had a drop down outside TV that had to be…read moreinstalled. They installed the mount and the TV and made sure everything was in working order. Shortly after the install the TV dropped down, something broke on mount. Mike and his team came back out, took it down, shipped it to the company so they could fix it (it was a manufacturing defect) and reinstalled it when it arrived fixed. They were professional, quick to respond to any and all questions we have, and they are friendly! We have been enjoying our outside TV in our pavilion. They are our first call for any internet upgrades, sound, TV -- all of it!

I did a complete remodel on my house and decided to have a basic entertainment system put in. I…read morehad four televisions put in, and the main TV in the living room had a Sonos sound bar, a subwoofer and two speakers in the back wall. It sounds awesome! I also wanted to be able to stream music, podcasts and other content from my phone to any room where I had ceiling speakers installed, to a combination of speakers or all of them at once. This would allow me to start listening to a podcast in the shower and continue listening to it over the Sonos speakers as I made my way thought the house. Throughout the entire project Sonos was very professional and they went above and beyond during every phase. During the final installation (which took almost three days) they answered every question I had, made multiple height adjustments to the living room TV and explained the Sonos app and how to broadcast to all the Sonos speakers in the house. They also explained and demonstrated the Alexa dot device and showed my how to configure my music app for Alexa. My remodel was probably a small to medium size project for Sync Systems (I'm sure there are mansions in Sonoma and Napa that have in-home movie theatres for 20 people!) but they treated it like one of their biggest and most complex jobs. Every detail was perfect. The office team was great too, with efficient billing as the project progressed and easy online payment through QuickBooks. Would highly recommend Mike and his team at Sync Systems.

Office responded to my message with an immediate call. Crew…read morearrived at my house at designated time . Smoke and carbon monoxide sensor on high ceiling was beeping every few minutes. They did not have special batteries needed so they went and purchased them at a nearby hardware store. The batteries were replaced and all was well. A very professional job well done. I will surely call them again whenever a similar situation arises.

Excellent customer service from this company. First time working with them and I found them to be…read moreprofessional, friendly, AND on time! They know how to properly install low voltage cables, routers, Starlink and much more. Devin, Whitney, Eric, and Parker -- all great!

Lavish provides everything you could imagine you might want in designing and putting in home audio/…read morevideo and internet. I could not imagine our experience being better! To begin, Joe and Brad listened carefully, made a site visit to our new apartment, learned what could/couldn't be done (e.g., no in-wall speakers), and gave us an amazing number of options for a TV/streaming set-up which has worked out fantastically (we selected a Picture TV). They introduced us to YouTube TV and also got the new place on Sonos, and internet--working collaboratively with the Sonic installer. Prices for hardware were 'internet' prices; and labor, reasonable. Brad took the lead, returning my many phone calls quickly, and adjusting to the rather significant delays we experienced in moving in. His crew--Nick, Matt and Dean had real team work dividing up software, hardware and wiring tasks. Additionally, they coordinated with Loren (Plum Electric)--to make sure he go understood the wiring needs, and showed up at the right time to work in tandem with them. Our last two similar systems in SF were installed by Magnolia. Don't even go there! Lavish all the way!

An extremely professional experience. As you walk in you'll notice there are many varieties of…read moreaudio systems and they take the time to show you what would be the perfect match for your environment. Highly recommend .

We have been using Ryan's services since 2008. The first time was for setting up a computer that…read morewas compatible and secure enough that I could do work for my job off-site at home. He did a great job and gave us a great price on the equipment. The second time, in 2009 was to replace our old Pioneer music system. There were 30 existing installed speakers throughout the inside and outside of the house, some of which had never been used. He suggested we try a Sonos bridge system, which we were unfamiliar with at the time. He educated us on the simplicity of wireless HiFi home audio streaming and told us he could organize our speakers into zones that could stream different music in different rooms simultaneously. We tried the system and were hooked right away with the ease and versatility of the system and the music quality. Most recently, he installed a high-end T.V. for us and a Sonos soundbar which gives us great audio and can be combined with the existing speakers to create a surround sound effect. We love it. Ryan has tutored us on how to use all of our gadgets and we can call him for help and he will walk you through the glitch.

If we could give them a negative 100 we would. This company…read morewas hired to do a Control4 upgrade of my system and was given a list of tasks to perform. Their quote was higher than other dealers but the assurances they gave to fix everything got us to select them. They came in and replaced a lot of hardware saying it was needed to make the system better. Granko did the hardware work and one task out of 12 and then refused to finish the job but wanted to be paid a $5,000 balance on a $13,000 quote. Then they insisted on getting another $15,000 to finish the work they promised would be done in the first job and even more money for other work. We refused to pay the bill until the work was completed as agreed and the owner's wife threatened collections and court. Then when we refused to pay because they would not make it right, our entire system crashed and was not operatable for 5 days. Turns out they installed software to allow them to get into the system remotely which they did not have permission to install and they concealed it from me and did not provide the passwords to the system. We know that Granko turned off our system remotely because they said " Gee we can fix your system easily, just pay the bill for the work you say we didn't do!" We had to pay a network company to come in and reset the wifi system and remove the secret access that Granko installed. DON'T USE THIS COMPANY THEY ARE MISREPRESENTING CAPABILITY, AND DON'T KEEP THEIR WORD. THEY REFUSED TO COMPROMISE AND THEY OVERESTIMATED THEIR WORTH. THEY GIVE US A BIG STORY AND DIDN'T LIVE UP TO 10% OF WHAT THEY PROMISED. WE ARE SUING THIS COMPANY TO RECOVER OUR LOSSES AND HAVE OUR SYSTEM RESTORED BY ANOTHER COMPANY AT GRANKO'S EXPENSE. This company is a ripoff and can't be trusted. They tell you one thing and do something else. Our system is slower and crashes now than when they started working on the system. The problems increased instead of being solved.

Very knowledgeable and honest. Provided excellent help and was very patient throughout the process,…read moreanswered all of my questions thoroughly.

Robert has been calibrating my various display devices since the 1980's. He's calibrated every…read morekind of set I've owned for four decades. I've had sets from Pioneer, Sony, Samsung, Toshiba and now LG. I was one of his earliest clients and I've recommended him over these many years. I was originally about to purchase a Sony Master Z series 8k 75" set, but he strongly steered me toward an LG OLED - new G2 in 75". What a difference his advice made! Robert is considered by LG (and other companies as well) as being a Master Class Imaging Science Foundation (ISF) calibrator of display devices. He is also now working with Dolby Labs and they highly value his skill-set in their own development. Most people naively think calibrating a TV is merely adjusting the contrast, brightness, color, detail, etc. buttons on the remote LOL! Have I got news for you! That is NOT calibration no matter how good you "think" you are at setting those knobs. Calibration requires extremely expensive equipment that Robert brings to your home. A full calibration can take up to eight (8) hours, but when he's done you are going to be left with your mouth open in awe of what that set of yours is capable of showing! My calibration of the LG-G2 was completed yesterday. He started at 9am and finished just before 6pm. I invited a friend over to watch the long process and he was shocked at what's involved and he now wants the same done for him eventually. Robert loves to explain every single step of WHAT he's doing and WHY he's doing it. Watching him is like watching a micro-surgeon delicately tweak settings you don't have access to as an owner. Robert's professional skill-set does not come cheap, but if you've already spent several thousand on a good set, you would be foolish NOT to spend the extra to truly make it right. What you see on display at Best Buy, Costco or other shops, is just the BEGINNING of what a fully professionally calibrated set can ultimately look like. Robert has calibrated sets for many of the rich and famous Hollywood crowd and they know what the director intended for you to see on your screen. They want and accept nothing but the best . . . so why shouldn't you for all the money you already spent to get that display device?

I have called 5 times and filled out their online form, too. Maybe they have a serious shortage of…read morestaff? Maybe their workers are overwhelmed? I finally got an appointment for this morning after 5 calls over a 3 week period, leaving messages and finally speaking to a person once who assured me that someone would get back to me soon. I got an appointment for someone to come out to the house at 9 am this morning. Then yesterday got a message saying it had to be rescheduled. Beyond frustrating!

I have been trying to reach Rhinobee for the last 3 weeks now to sign up for new service…read more They do not have a direct line to reach them, only an answering service that also handles calls for other companies. Over the last 3 weeks I have tried to get in touch with them now 3 times on the phone (with messages forwarded from their answering service) as well as email with no response. It's extremely frustrating, and given the other positive reviews here about their service is extremely surprising. For a company that prides themselves on service, I'm surprised they use an answering service and do not publish a direct line to reach them. And even with the answering service, not returning multiple calls and emails is pretty bad service. I hope they can address this, I'm always rooting for small businesses over the big guys.

Tito has been servicing my home for years and I cannot recommend him enough. He is responsive,…read morethorough and always candid about different tech options to get the job done. Our home had unique needs (a rammed earth house) but High Def Designs got it all installed (AV, wifi, lighting, etc) and helped us evolove with the technology over the years.

I got 2 quotes from other vendors before I talked with Tito. Both of the vendors were clearly…read moredisappointed that I was a smaller job. They made a pitch for some totally outlandish solutions that literally would have cost thousands and were totally unnecessary to fix my issues. Tito walked into my house and said, "oh, I can fix that." (we have a house that has been re-modeled 4 times, so things are not straightforward). A few hours later and with fantastic communication during the process, we had High Definition TV with fantastic sound, no jitter or delay and the entire process was an absolute breeze. The amount I had to pay was completely fair for the time and expertise Tito provided. I will GLADLY call him back for more work in the future. If you have audio/video needs and need someone to give you a fair price and great work, contact Tito. You will be happy with the results.