Shephered Son was great he repaired my internet quickly and he explained how everything worksread more

Thank you to Rodrigo Murillo & Mike Songo. My landlord hired some incompetent contractors to redo…read morethe siding of my apartment and they ended up cutting my fiber optic cable. These two stayed overtime for me to be able to get WiFi. Their hard work is much appreciated and they did a phenomenal job. Thank you!

Service has been great but gotta go with facts: day 2 of no internet service in Bennet Valley and…read morezero response from customer service. They don't even bother answering the phone. Update: they called and explained the problem and they said they are working to resolve it.

I would not use them, especially with starlink available (we now pay less than half of Vista and…read moreget 7x the speed). Their product is slow, and the customer service is not polite. This is an older company that had a monopoly on remote internet and has not recognized the world has changed. Also, when we finally left them, they have strongly argued for continued billing because they had not picked up the equipment. If you appreciate customer service, Vista is not for you.

I usually don't have time to write reviews, but I had to take the time to recognize this location &…read morethe great customer service provided by Luis. I had some issues with my mobile acct & after spending several excruciating mins on 2 calls on 2 different days..I decided I needed to go into a location. As soon as I walked in, Luis had it cleared up & my bill paid within 10 mins. Great Job & Thank you!!

I was in this store last Sunday afternoon. Two employees were helping small groups of customers…read more(family plans, I think), and I was next in line. It became clear it was going to take a while, and I overheard that the manager was at lunch. Fine -- I opted to wait. My issue isn't really the 35-minute wait. It's that during that entire time, neither employee acknowledged the growing line behind me. And by "acknowledged," I mean not even a glance. The line eventually grew to 9-10 people, and not once did either employee say something as simple as, "Thanks for your patience while we help these customers." That's customer service 101. No one was asking them to rush or abandon the customers they were helping. Just acknowledge the people who are standing there waiting. Even when I finally got to the register, there wasn't a cursory "Thanks for waiting." Nothing. These are basic courtesy/customer-service skills I would expect Xfinity to include in its training. I left wishing I could transfer my service elsewhere. Very disappointing experience. 2 out of 10.

Recently I had problems with my alarm system going off, even after changing the batteries . I tried…read moreto get help on YouTube for any "tricks." Instead, Sam came to the rescue and now I'm a happy camper. Sam earns 5 stars from me! He even gave me his number in case something happens over the weekend.

I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Need help with telecom? Go here and they will help you find the right path. They have been around…read morefor along time and are super honest. The whole staff is TOP Notch!

From the owner: "With so many telecommunications companies out there, it can be hard to decide which one will best…read moreserve your business. Top Speed Data Communications, based in Petaluma, CA, takes the guesswork out of this process by acting as your technology broker. They'll help you find an IT provider that meets your company's specific internet service needs. With relationships with over 250 providers and more than 20 years of industry experience, this team has the expertise and connections to find the perfect solution for you. If you're considering moving your operations to the cloud, they'll recommend vetted suppliers that you can rely on."

Brilliant Connectivity has been fantastic to work with. They are extremely knowledgeable and…read moreclearly experts when it comes to networking and technology infrastructure. What has impressed me most is the level of personalized attention they provide. They really take the time to understand the project, think through the details, and develop a thoughtful plan rather than simply recommending a one-size-fits-all solution. They've been incredibly thorough, responsive, and helpful in explaining the different options and making sure everything is designed correctly from the start. You can tell they genuinely care about getting the system right and creating a solution that will work reliably for the long term. I highly recommend Brilliant Connectivity to anyone looking for a knowledgeable, detail-oriented, and thoughtful networking professional.

We realized one of the most important decisions for our new home was choosing a whole home…read morenetworking system with lots of capacity and capability. As a consultant, I work from home and my wife works from home most days, so we needed a great system that accommodates lots of video calls, as well as home security, entertainment, a growing list of indoor and outdoor app-controlled devices, and strong wifi access for friends, colleagues, and family who stop by. And we also know that, in the future, nearly everything will need to be connected to the network. After weeks of searching for a solution, we discovered Brilliant Connectivity, which designs and installs Ubiquiti Unifi networking systems, the finest high-performance networks and wireless products on the market. Daniel G, the owner and founder, is a senior IT expert with deep knowledge and experience using Ubiquiti products to create customized networking solutions for his clients. And his installer, Rafael, did an excellent and clean installation that covers our entire house, upstairs, downstairs, interior and exterior. It is our pleasure to give Brilliant Connectivity our highest recommendation. Thanks to them, we have a home networking solution that meets all of our needs, and there are no more frustrating IT glitches and time-consuming DIY fixes to deal with. Thank you, Daniel and Rafael!

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

Requested service for installing StarLink at our home. Quick response from the company. Day of…read moreappointment they arrived on time and were very professional. They explained the reason for placement of the starlink, setup everything, and connected to our existing mesh relay system. Cleaned up after themselves. Appointment was completed in the two hour allotted. Highly recommend this company!

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

So many of you are spewing false information! Your plans were never 40/4 for $75.00! They don't…read moreoffer that at that price.. I have the service and pay $135 for their top plan which is 25/3. They are a local family business that keeps losing staff due to how the customers treat them. It's really sad how ungrateful and entitled folks have become. R-Tech came into these rural areas and created a solution when no one else wanted to. Still there are little to no other options. The fact is it's DIFFICULT to serve these rural areas, and Kris was ingenuitive enough to figure out a way. Now that COVID has caused such difficulties in keeping staff, finding staff, finding and securing equipment and nearly quadrupled the system demand everyone is up in arms. Have some compassion and appreciation for what you have, for what you have had. For what we all have because of Kris! He takes care of us.. his staff is all new again, and they are eager. It's not perfect, but they care! Those of you trying to hurt this company to make yourselves feel better should be ashamed of yourselves. Think about what life was like before R-Tech was in your neighborhood. Now think about what that would be like now with the odd new way we navigate this life. There are likely no perfect option for those of us that CHOOSE to live off the beaten path, and there are sacrifices we make by living in such beauty. Until R-Tech your internet was one of those sacrifices! Food for thought folks.

R-Tech uses radio towers on top of mountains to deliver high speed internet. This is a far superior…read moreoption over satellite which has a terrible lag time. While trying to establish a service here in the boonies I was excited to find this service on Yelp. I called them and scheduled an appointment for a survey. When the day came I took the hour long drive to the site only to be called late and told that they could not make the appointment. We rescheduled the appointment and this time someone showed up. The tech found a clear line of sight due east of my place. Unfortunately all the antennas on that tower were pointed either North or South. He said he'd see what they could adjust on the tower and get back to me. They never got back to me. I called them again and asked them if they had found a solution. The tech I needed to talk to wasn't there. I was assured that they would call me back that same day. They didn't Months later I found an unlimited mobile hotspot service that's faster and less expensive. I'm guessing they have too much business heading their way and just can't handle all the demand.