Nora is the best! Moving to Xfinity from AT&T took forever. First, Xfinity kept rendering an error…read morewhen I tried to create an account. Then, I accidentally ported over the incorrect number! Nora put in hours of work to make sure that I was taken care of. She has an incredible demeanor, was able to escalate when needed, and kept me informed every step of the way. She gained my trust, and I am incredibly lucky that she was there to help me move onto Xfinity. I hope that they can hire another person like her!

Worst customer service and very slow and always angry at their jobs like they are forced to work,…read morewas waiting to get checked in by Ron but he refused to check me in because I was upset that he was checking in other people before me when I was waiting for the last 20min with no help he threatened to call police on me which had me confused Ron seems very unhappy with his job half the time he's on his phone flirting, been a Clint for over a year now and is very disappointed with the services

Shephered Son was great he repaired my internet quickly and he explained how everything worksread more

Thank you to Rodrigo Murillo & Mike Songo. My landlord hired some incompetent contractors to redo…read morethe siding of my apartment and they ended up cutting my fiber optic cable. These two stayed overtime for me to be able to get WiFi. Their hard work is much appreciated and they did a phenomenal job. Thank you!

Mike came by today and gave me very valuable instructions on how to significantly improve my wi-fi…read morenetworks, and saving me money. He is obviously a very experienced telecom and networking professional. Now I know who I can go to for future needs. Thanks, Mike.

We live in the Los Gatos Mountains and used to have extremely spotty internet. Mike from Ridge…read moreWireless came out and set up antennas on our houses and barn as well as setting up mesh routers. Internet is now fast and reliable and is available everywhere on our property. He is a pleasure to work with and is always available if we have questions or issues. We highly recommend Mike and Ridge Wireless.

TL;DR: Solid and reliable…read more Installed 7 months ago, and I guess I forgot to write a review. Performance is consistently better than promised, much faster than we need, an lower latency than our previous service (DSL), and costs less.

Trash service and reliability. Terrible sales, billing and customer service. They're thieves and I…read morehope this business goes under.

Our new home has tons of networking problems. It was super complicated and very very confuse…read moresystem. Cesar and his wife went to my home to work on home networking system with my husband. Cesar was very knowledgeable and knew exactly what need to be done for our system. He was onetime , hard working , polite, careful and honest. He is doing a great work. If you ever need a person to set up your network, you should give him a call.

Cesar upgraded our home Internet network and did a fantastic job - very conscientious of our home…read moreand worked quickly. We brought him back to upgrade our home entertainment system. We love the upgrades and Cesar made it very easy.

Requested service for installing StarLink at our home. Quick response from the company. Day of…read moreappointment they arrived on time and were very professional. They explained the reason for placement of the starlink, setup everything, and connected to our existing mesh relay system. Cleaned up after themselves. Appointment was completed in the two hour allotted. Highly recommend this company!

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

I recently had a very positive experience working with Alex at the Verizon store on University Ave…read more in Palo Alto. He was very attentive and helped me get a new phone and set it up. Everything transferred nicely, and he set me up with all the right additional equipment. A week later I went in to troubleshoot a couple of minor issues, and Alex saw me immediately. I was out of there in five minutes. Alex is a great guy and super helpful.

We were early for our 2pm appointment, but Shannon immediately started helping her Ladyship and…read moremyself. Her Ladyship was going to by me a A54 Samsung cell phone for $499.00. yes, for my birthday. Shannon looked at her account and presented me with a phone that was way better . . . light years better! Shannon was great to work with, great sense of humor, and very knowledgeable. I love my new phone and we will definitely be back for some accesseries.

After requesting more info about the services that they offered, Mike responded back within 10…read moreminutes and was able to check if they serviced our area. Unfortunately they did not and provided more insight around companies that would or wouldn't and even had another recommendation. Even though I didn't get to use their service, based on the communication and help I still want to give them 5 stars!

I was talking to Mike today as he had called me back without delay to address the Hi Speed Upgrades…read morethat are expected fairly soon. He runs this Company Flawlessly. You want the Best in Service? And Quick response times? (Great Steady Internet Also) Look No Further! Ditch that Comcast Nightmare!

Legendarily known as PAIX, then owned by AboveNet, now Switch and Data. It maybe a historic passage…read moreof much of the bay area and west coast's internet traffic (in addition to MAE West in SJ), it's sort of showing its age. If you're a downtown PA located business you can get ridiculously cheap fiber access to the datacenter but they dont have much space left and their cabinets are on the small side. If you have large space needs it maybe better to look elsewhere but it's hard to beat the convenience if you're downtown.

EQUINIX formerly know as Switch and Data is distinguished as the leading Internet exchange point in…read moreNorth America. Typically, customers look to EQUINIX to add scale and inter-connectivity to their networks to support increases in IP and network traffic volumes. In addition, customers use EQUINIX data center facilities to house and power their network infrastructure. As of 08/07/2010: Plenty of space...up to 100 24"x36" cabinet space available on newly built colo on the third floor, hurry cause this won't last. Great 24x7 Tech/Engineering support. Conveniently located in Downtown Palo Alto surrounded with great eats and shopping.

Thomas is an asset to AT&T! Sunday I found our service on…read morethe ground, 1 call and 45 minutes later Thomas called and said he be there in 30 minutes, right on time! My wife and I found Thomas to be very punctual, professional, and patient. We were very impressed.. It was very thorough and knowledgeable and relayed information to us very clearly. Thank you so much for all of your help and attention to our issues with the Internet. Sincerely Michael and Dianne Tambornini

Our experience has been incredibly awful from the beginning. It took 3 tries to finally get our…read moreATNT welcome packet because the agents could note my address down correctly. 1st one sent it to the wrong house entirely, the second one forgot the apartment number despite me reminding them it needs to be included. It took 3 phone calls and 2.5 hours total to get this resolved. Then after 3 agents and the technician himself told me I wouldn't need to pay an install fee after such a bad experience, the $99 charge still shows up. Called and wasted another hour only to be told they weren't willing to remove it. The internet is spotty sometimes and will drop completely while we're watching something. If you like fighting AI on the phone to talk to a real person you'll love it here. Customer service is a joke and takes forever.