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AT&T Internet

1.1 (1.7k reviews)
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Updated over 3 months ago

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Had internet for 2 weeks now ,and it went out today, now have wait until tomorrow for tech to come out . Should've stayed with Xfinity.

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Ask the Community - AT&T Internet

Less ship the CEO out of the country instead of our jobs? AT&T is still a bunch of crooks and now they're stealing our identity shipping it overseas. I'm glad to know there CEO spend the rest of his life in hell

I just had some more dealings with AT&T in trying to resolve my initial problem-I'm not very good with this Twitter and Instagram and Facebook etc. - but I wish we could get the word out that we need a young hungry starving attorney and file a… Read more

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Monkeybrains

Monkeybrains

(1.6k reviews)

Mission

If you've lived in the Bay Area and survived Comcast or AT&T, you know the bar for internet…read morereliability is somewhere around "please just stay on." Monkeybrains blows that standard out of the water. I've been using Monkeybrains internet for a little over a year now, which feels like the appropriate amount of time to decide whether the internet is good or if it's just pretending. In the past year I can only remember one outage that lasted longer than about five minutes. Compared to my previous providers, that already puts it way ahead. I stream, upload large video files for editing, and occasionally do some online gaming. Those are all situations where bad internet immediately ruins your day. Dropping a connection while uploading a 10GB video or during a dungeon raid is the digital equivalent of stepping on a Lego. Fortunately, Monkeybrains has been very reliable. I actually can't comment on customer service because I've never had to call them. Either I'm lucky, or the service just quietly works. The price has felt worth it and the performance has been consistently solid. Final verdict: the best compliment I can give my internet provider is that I mostly forget it exists.

Why do I get the feeling that anyone who notes they're 'switching to Sonic once it's available in…read moremy neighborhood' is a person who works for Sonic. Anywho, this review is for Monkeybrains. They are a local company (i.e. quick and easy to get someone on the phone if need be) and reasonably priced. You do have to provide your own router, so plan accordingly. Never experienced service interruptions or any other issues in the 2 years I had them as my ISP. Sonic, however, crapped out literally the same day the techs were done installing it. They also have to drill into the infrastructure, so now I have all these bolts sticking out of the walls, uglifying my kitchen space. Thanks, Sonic. (Go with Monkeybrains)

Sail Internet - We're thrilled to be voted a Neighborhood FAVE for another year. Discover how Sail does things differently than Big Cable.

Sail Internet

(197 reviews)

North San Jose

TL;DR: Solid and reliable…read more Installed 7 months ago, and I guess I forgot to write a review. Performance is consistently better than promised, much faster than we need, an lower latency than our previous service (DSL), and costs less.

They took over a well-oiled machine from Paxio and turned it into a fickle jalopy of internet…read moreservice. I never had this much downtime and maintenance from Paxio. The disruptions are frequent and too many times have made my home server unreachable while traveling. Most of the time the service resumes, but on occasion I've had to have a neighbor or relative enter my home and reset the connection for me. Super effing inconvenient! Also, there is no roadmap for connections faster than 1 Gigabit, even while even more worthless competitors like Xfinity and AT&T offer 2.5 and even 5 Gigabit. And lastly, they increased their rates a few months ago. They offered a discount if you paid for a year in advance, but offered no way to do that online. It wasn't until I contacted customer service, that they gave me the details of how to do so: by writing a physical check and sending it to a physical address, no ACH or Credit Card options (which are available to those who pay monthly). Like, I'm boomer AF, so I still have a few checks laying around, but who else in 2025 still has a checkbook? When it works, I'm grateful, but internet service is binary. I just need it to work. Always. And it doesn't. End of story.

Xfinity Store by Comcast - Employee sheet for dealing with customers

Xfinity Store by Comcast

(1.1k reviews)

Lower Pacific Heights

I usually don't leave reviews... but this quite literally was some of the best customer experience…read moreI've had, just in general. Obviously it's annoying to get there and they say you're 4th in line and you have to sit around. But then I was taken over to Dominic, who was so helpful. He helped me replace my internet router with no issue at all. Let me know I needed to return the old one within 15 days. Then I told him I felt like I was paying too much for cable and internet and he walked me through the options for some different plans. I ended up getting a new router, a better deal on my cable and internet and in the new plan there was an iPad included. If you even go to this location, try to get hooked up with Dominic. He's literally the best. And also, he started helping me at around 6:50 when the store closed at 7. He was patient and worked with me until after the closed. Please give this guy a raise. He was literally the best!

It's really sad how we have so many different ways to recycle set up in San Francisco, yet you can…read morereturn a product like this. This product can't be recycled without having to go to the dump. When you call the store they won't even taken the item back for free to properly dispose of it. It works 100% fine, and simply for discontinued service they won't help you even DISPOSE OF THE ITEM PROPERLY. It goes to show no matter how much you do as an individual that recycling and garbage will always be pointless in the grand scheme of things because of these evil corporations. A harsh reality to residents of this city who do so much to keep it clean, yet are forced to live at the mercy of these corporations.

Fastmetrics - Catch up with friends from PAXIO, Sandler Partners, Arkitech Group, Bridgepointe & Community Fiber Partners for San Jose Earthquakes game

Fastmetrics

(34 reviews)

Union Square

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

Cable Shmable - G6 Pro Bullet with Enhancer

Cable Shmable

(108 reviews)

We hired Cable Shmable after looking at other home security options for our new house, and they did…read morenot disappoint. For us, they gave the best of both worlds: unified networking and home security, but also the best bang-for-your-buck technology with no long-term contracts. They came out for a free consultation, provided quotes with multiple options at different price points, and created a custom plan for our home that gave us an optimal networking setup. When they came out to do the work, they were friendly and professional and executed the job very cleanly. So far I'm quite satisfied with the results; the internet and UniFi system they installed has been great. Would hire again!

These guys are amazing. If I could give them 10 stars, I absolutely would…read more I needed to run a fiber optic cable from the ISP junction box in the utility closet outside the garage to the soon-to-be office on the second floor. It's only about 15 feet as the crow flies, but there were lots of studs, joists, and built-in cabinets in the way. Both HOA CC&R and basic aesthetics say no to running cables along exterior walls - but that was the only solution the ISP installers were willing to offer. Enter Cable Shmable. Instead of giving a rough guesstimate, Karim came out in person to review the scope of work, propose a cable path, and provide a solid estimate. The very next workday, Alex and Yunus arrived to do the job. Having Alex and Yunus work on my project felt like being in a happy place. They showed up on time, brought all the right tools, gizmos, and materials, and clearly knew exactly what they were doing. Their cabling expertise was obvious as they masterfully navigated the fiber through every obstacle and got it exactly where it needed to go. When they finished, the work area was actually cleaner than when they arrived. As a finishing touch, Alex and Yunus are genuinely friendly, easygoing people to work with. They listened patiently to my layman suggestions, explained the intricacies of fiber optics, and ultimately proposed, and implemented, a cable path that was both technically sound and aesthetically pleasing. The name Cable Shmable really fits. It carries an aura of ease and a true "can-do" attitude. When it comes to cables and networking, there's nothing these guys can't handle. I highly recommend Cable Shmable for all your networking needs.

AT&T Internet - isps - Updated May 2026

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