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    Unwired Ltd

    4.3 (28 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

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    After 13 years with spotty internet service, Unwired Ltd. came to the rescue. I couldn't be happier with their service!!!

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    Ask the Community - Unwired Ltd

    Review Highlights - Unwired Ltd

    We did need support twice and they were incredibly responsive, resolving the issue promptly and without argument.

    Mentioned in 4 reviews

    Read more highlights

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    Paxio - Tested this 15 min after installation on my laptop - I am paying for 250 and that's exactly what I'm getting to the number!

    Paxio

    (159 reviews)

    Ordered new service because I was tired of the Comcast increases and spotty service in downtown San…read moreJose. They made some router suggestions (got one for $60), looked at my usage and speed from before, and recommended 250 Mbps. They could have suggested 500 or 1G to get more money from me each month, but they said I wouldn't need it. If I do in the future, I can simply call to upgrade. The price is $42 less a month than Comcast (so $39.99 plus tax vs $80 plus tax). Angel and Yurny arrived early, respectful of my home and wore booties, explained what they were doing, and took about an hour to complete the installation. They tested repeatedly and then stayed to help me set up the router and connect my devices. This took a little longer than expected and at first the app was grumpy. I can honestly say - this would have been stressful doing this alone because it took a good 4 attempts to get it situated. Once that was done, screaming fast internet was working! All of the account info is accessible on an app which provides a lot of information for me as a customer. I was quickly able to connect my computer, iPad and others. Angel and Yurny provided great advice on waiting to disconnect my other internet until I had moved off of the cable as well (I wouldn't have thought to do it this way) - appreciated their expertise. I have now completed three speed checks - the pic shows what they offered and what I am getting. Spot on! Hats off to Angel and Yurny - they were truly amazing. We talked high school, college, soccer, and more. Their patience, competence, and overall personable approach left me asking..."Why didn't I do this sooner?"

    I've been using Paxio for six years. Before Paxio, I had used Sonic and Webpass in this…read moreneighborhood. To-date, Paxio is the provider that can deliver Gigabyte speed at the most affordable rate. While we had experienced several outage in 2023, Paxio CS team was responsive to our concerns and inquiries. The aftersales support is above average. I would recommend Paxio for it's speed and low latency.

    Sonic - Sonic is bringing fiber internet to Berkeley and beyond.

    Sonic

    (4k reviews)

    For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

    Let me start by saying I've been a Sonic customer in few diffrent locations. From Brisbane CA. to…read moreSF and Vallejo Ca. and so point in between. So what to tell you ,I have never been disappointed with Sonic from the office support to field techs its been amazing ride. Like a great many of you I want someone who I can speak with and not have repeat myself 5 times that's not going to happen at Sonic. And on the other hand I don't want the run around. And I have never had that with Sonic. Now let's be clear sadly Sonic is not in every locations but good news its they are growing thank God. Why do I say that ? you can't beat the cost. like I said I've been with them a good while and there has only been one raise and still there cost is low. I've gotten a few friends to jump on this with me and they are happy and why not, low cost great service people who are really nice when you call and ask about something no hanging on the line for 20 minutes. Okay I'm going to stop now. Remember this I always try to respect the person on the other side and in return we both win. Let shut this down by saying go on line and see when they are planing to come to your area. Trust me you will not be disappointed. No, I don't sales use cars I just like nice people and a company that take care of it's people that works for me. That a reason to support in my book.

    Sail Internet - We're thrilled to be voted a Neighborhood FAVE for another year. Discover how Sail does things differently than Big Cable.

    Sail Internet

    (197 reviews)

    North San Jose

    They took over a well-oiled machine from Paxio and turned it into a fickle jalopy of internet…read moreservice. I never had this much downtime and maintenance from Paxio. The disruptions are frequent and too many times have made my home server unreachable while traveling. Most of the time the service resumes, but on occasion I've had to have a neighbor or relative enter my home and reset the connection for me. Super effing inconvenient! Also, there is no roadmap for connections faster than 1 Gigabit, even while even more worthless competitors like Xfinity and AT&T offer 2.5 and even 5 Gigabit. And lastly, they increased their rates a few months ago. They offered a discount if you paid for a year in advance, but offered no way to do that online. It wasn't until I contacted customer service, that they gave me the details of how to do so: by writing a physical check and sending it to a physical address, no ACH or Credit Card options (which are available to those who pay monthly). Like, I'm boomer AF, so I still have a few checks laying around, but who else in 2025 still has a checkbook? When it works, I'm grateful, but internet service is binary. I just need it to work. Always. And it doesn't. End of story.

    Been with Sail for 5+ years now. I'm getting the advertised speed and reliable service. They do…read morescheduled maintenance once in a while, but it's very late night and hasn't been a big deal. I kept hoping one of those updates would mean a speed bump, but not yet. I did see another review where someone mentioned almost 1 Gbps up and down -- guessing that's not residential. Would be nice if those speeds made it over here.

    Unwired Ltd - isps - Updated May 2026

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