1. RobinsonHSS

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Hayward, CA

RobinsonHSS

4.8 (18 reviews)
Open • Open 24 hours

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Robison was fantastic. Came over the day I reached out to give me a quote on extending my Ethernet throughout my home and came back in 2 days to do the project. Everything worked right away and nothing needed to be done for drilling as he leveraged existing holes and wire line in my home. Thanks!

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22 days ago

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7 months ago

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5 years ago

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Robinson M.

thanks for your review .

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3 years ago

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6 years ago

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Robinson M.

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4 years ago

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Robinson M.

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5 years ago

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Robinson M.

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6 years ago

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Robinson M.

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6 years ago

Robinson was able to do a last minute service visit. He was able to diagnose the issue and gave me a good solution.

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Robinson M.

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5 years ago

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5 years ago

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6 years ago

Fast, efficient work. I had a couple of home networking issues and projects - all were quickly handled and are working great.

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Robinson M.

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4 years ago

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5 years ago

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Robinson M.

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6 years ago

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6 years ago

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Robinson M.

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6 years ago

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Robinson M.

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6 years ago

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Review Highlights - RobinsonHSS

“He's always available and has been able to troubleshoot and solve all of my networking problems.”

Mentioned in 2 reviews

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Xfinity Store by Comcast

Xfinity Store by Comcast

(443 reviews)

Being honest, I was petrified to visit this Xfinity Comcast Store after initially looking at other…read moreuser reviews beforehand but I was in a pinch , and even without an appointment for a Sunday visit, I begrudgingly decided to proceed with getting assistance at this location. In short, I was very happy with my decision and my problem was fixed without a hitch and within reasonable time. The store opened at 11 am on a Sunday and I was the 3rd person in line waiting for them to open the doors. The guest greeter was polite and quickly dispatched the queue. Kimberly was my assigned helper and she kindly, listened to my request to replace a defective Xfinity TV box. She was knowledgeable and attentive to my concerns which all in all got me out of the store in about 10 minutes. This store had adequate staff that day as I saw at least 5 employees and everyone was diligent with customers. I was impressed and shall visit this store again in the future for Xfinity service when suitable. Tips: - It might be necessary to assemble your Xfinity account information i.e. user id/password/defective equipment & its accessories in advance to help expedite your case. - Also, you may need to have their Xfinity mobile app installed and working to complete some of their IT troubleshooting steps SO make sure your Xfinity mobile app already works to save time if applicable. Good luck!

Stop by to get a new modem for the new internet, came around 5pm on a weekday all staffs are…read moreassisting a customer. Wait about 15mins to get my paperwork and modem, overall quick service.

Tekify Fiber & Wireless - Outside wiring - the black wire goes from the wall all the way up to the roof

Tekify Fiber & Wireless

(69 reviews)

Been with Tekify for almost half a year now. 97%+ it's reliable and has no issues - which is miles…read moreahead of Xfinity. The Good ° $65 a month, no guessing ° More reliable than Xfinity ° Better Customer service than Xfinity & AT&T - You can reach them by text and they respond back quite quickly ° Easy & clean installation ° Upload speed is amazing! I'd only get 6-14 Mbps with Xfinity, so 90 Mbps is a huge upgrade for streaming The Bad ° The wireless point to point isn't blazing fast. Average 315-420 Mbps - Only really felt when gaming or updating The Ugly ° Not Tekify's fault, really it's largely the whole bay area, but no fiber option at my old house and at my new house ° Can't service a lot of friends I've recommended because of trees blocking line of sight Xfinity had better speed overall but I was always guessing what I'd get from day to day and it would always randomly go down. For half the price and better reliability and customer service, Tekify is a much better value!

We were getting more and more frustrated with Xfinity internet due to outages and rate increases…read morewithout notice. We did a ton of research before going with Tekify. We worked with Ryan, who was able to answer all our questions. Their monthly rate is 1/2 what we paid for Xfinity. It's only been a week, but our internet has not dropped once. Moises, the installer, arrived on time and did the entire installation himself in about 4 hours. He first set up a temporary antenna to check the download and upload speeds. Our speed was even better than what they had quoted. Once the antenna was set up on our roof, a cable is then connected to an outlet in our house. Once we set up our routers, everything worked seamlessly. Moises didn't leave until we confirmed that all of our devices were connected. If you live in the Fremont or neighboring areas, I highly recommend Tekify for your internet service.

Netgear Firmware

Netgear Firmware

(5 reviews)

Subject: Complaint Regarding Defective Product and Unfair Refund - NETGEAR MK62 via Fivestar Depot…read moreon Amazon I am writing to formally express my disappointment regarding the recent purchase of the NETGEAR Nighthawk Whole Home Mesh WiFi 6 System (MK62), purchased via Amazon from Fivestar Depot. This was my second purchase of this product. My first unit worked for approximately 14 months. However, with this second unit, one of the two components (either the router or the satellite extender) was non-functional upon arrival. I contacted Fivestar Depot immediately. While they did respond with troubleshooting suggestions, the issue persisted. I then hired a professional IT technician--at our own cost--to attempt repairs. The technician was able to get the router to work temporarily (for 3 days), after which it failed again. This clearly indicates a defective unit, not user damage. Following this, I contacted both Fivestar Depot and Amazon, and returned the item expecting a full refund. At no point was an exchange or warranty service offered. To my surprise, Fivestar Depot withheld 50% of the refund, claiming the item was "used." I find this unacceptable. Naturally, I unboxed and attempted to use the item to test it--it arrived defective. There is no evidence that I caused damage in the very short time we had the product. I believe: The item shipped was already partially defective. I took every reasonable step to resolve the issue. The current situation reflects poorly on both Fivestar Depot's business practices and NETGEAR's oversight of third-party sellers.

I had to absolute worst customer experience here ever!! The guy on the phone was so rude he hung up…read moreon me before I even finished saying what the problem was. The second time I called the same customer service number 1 week later at (844) 429-1763 the same guy picked up again. This time he was extremely condescending and kept repeating the same thing 3x and then spoke at a super slow speed saying since I can't seem to understand him, he was going to say each word at the speed of a turtle since I was too stupid to understand him apparently. What he was repeating to me was that I would have to pay a lifetime fee of $300+ on top of the $400 I just spent on replacing an old Orbi. I just wanted to know more about this new system he was telling me where they no longer provide the security since after 2026 products and now you have to pay this new hidden fee that they never mentioned anywhere before unless I went and asked them myself, which in this case he was so rude about it that I will no longer be a customer here and I'm returning all their products. It's so bad never ever buy their stuff.

Unwired Ltd

Unwired Ltd

(28 reviews)

West Oakland

I'm going to start by saying I'm a fairly picky person. I consider myself fairly hard to please…read more I live in a rural area so there are no services except satellite for TV, and dial up for internet. So after a year of using my 4g phone as a hotspot, with crappy 4g coverage at my house, I was excited to give Unwired a try. Their service is long range WiFi. I have had the service for two years now and have been nothing but impressed with this company. There have only been two service outages due to their equipment, and both times I was emailed multiple times from Unwired, keeping me informed of the situation. They explained what went out, which tower, how long the service would be down, etc. They made me feel like I was important. How often do you get that from Comcast or AT&T? NEVER! YOU have to call and most of the time they treat you like an idiot. Most recently I had a power supply failure on my modem/dish. I emailed Unwired support at 7PM on a Friday night. I totally expected to not hear from them until Monday. Well, guess what? The CEO of the company emailed me back within a half hour and helped me diagnose the problem via email that night! If you are not impressed by now, just wait. I emailed him the next day (Saturday) and asked if there was a local place I could find a power supply. He explained that the power supply was a unique unit and a normal store would not have it. He then volunteered to personally deliver a power supply to my work!! I told him I didn't expect him to do that and I would wait until Monday. If the deal wasn't already sealed at this point, it is now. I will be a customer for life with this company. The service itself is great. It has a very fast upload/download speed. The latency, which was my biggest concern, is VERY fast. I trade futures and a fast latency, or "ping" time is crucial. If you want excellent, small company service, fast internet, and a lower price than the big guys, give these guys a call.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.

RobinsonHSS - isps - Updated November 2026

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