I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired backhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them. read more

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We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't hire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around! read more

Upon establishing a relationship with the company and the tech all issues related to my drop connection have been resolved. The tech was able to resolve my persistent issues with my modem, resulting in a satisfactory signal for the last half year. The modem has been replaced, and all aspects of my network are now functional. This is the first time I've had a satisfactory signal in half a year. Everyone in my household is delighted. The internet network has finally been fixed. The proprietor and the technicians were quick to resolve any issues. I have been assured by their work and quality. I can confidently state that this company is a reputable one that will not solicit you for a fee. I will highly recommend this company for future issues and work. Thank you Ari & Frank(tech) for fixing my network. read more

Bay Area Tech Hero - This is the tech that came out and charged me ＄1230 on just plugging in new mesh and ran the website speed test. - Home Network Installation Near Me

Bay Area Tech Hero upgraded my switch and installed a new Unifi doorbell that replaced a malfunctioning Comelit device. Jim B was very thorough in reviewing my requirements and providing a clear and comprehensive quote. On the day of installation, the techs arrived right on time and were finished with the new installation and network checks within the expected timeframe, all with minimal disruption to our internet. Post-installation follow-up to explain the new system was prompt, thorough, and patient with my questions. I am already discussing a follow-on project with them. Bay Area Tech Hero is now my go-to company for internet, networking and tech-related projects! read more

Wow. Ari and his team of professionals have been extremely proficient in every aspect of this project. We could not be happier. This project was extensive cable, Ethernet and Home Theater setup including cable runs. Created dedicated media/network room setup my Ubiquiti system and I could not be happier. Hire this team. You'll be glad you did. Thanks to Ari, Justin and Alfred. Masters of their craft. Quality and value are unsurpassed. David Crawford read more

Wish I would have done this years ago! Bill was great! He took the time to understand what we had and what we were having problems with, and come up with a solution that worked better than we could have guessed. He updated and streamlined the the various systems. We couldn't connect to our sound systems, he got that working and gave me a quick lesson. He simplified our Universal remote, so only one touch for my aging parent. He got the radio connected to the Dennon for my parent and Spotify for me. He did a great job getting things working for us. Everything works the way it should. We couldn't be happier! read more

We just used Bay Area Tech Hero on our home and studio to set up a wireless mesh. We have an old home with plaster and crazy layout and have never been able to get good internet in every room. Joe and Ari were able to set us up with strong coverage throughout the home. They also gave great advice on a bunch of technology related questions. Love this company and am grateful for them making our lives a whole lot easier! read more

I was in need of a network upgrade in my house. I had pre wired Ethernet ports in each room but they needed to be terminated and connected to a modem. I also wanted to improve my wifi signal and speed throughout my home. Ari was awesome! We had a zoom call to discuss a game plan. We decided to install 3x Eeros Pro 7s to improve the WiFi coverage and speed as well as install a switch so that each room's Ethernet ports would be active. Ruben came out to do the work, it was estimated that it would take him 4 hours to do. He completed the project in 2 hours! Saving me time and money! He was very polite and professional. Overall I had a great experience with Bay Area Tech Hero, I would recommend them to others and will return, if needed, in the future. read more

I hired Bay Area Tech Hero to wire my 4-bedrm home and build a new wireless network with two access points. They did a phenomenal job in just a couple days. Very professional!! Great employees, great products, and great service. I highly recommend them. read more

Bay Tech Hero did an excellent job replacing our ancient WiFi with a new Eeros 7 Pro, mesh system. Process was far more professional than competing services I contacted from pre-qualification to follow up. Our tech, Frank, was efficient and clearly communicated issues and choices. Result: Better, faster coverage with a minimum of blather. Highly recommend BTH. read more

Bay Area Tech Hero - One Eero AP satellite blends into our living room. - Home Network Installation Near Me

We've worked with Ari and his team a few times over the last few years. This last time we had an excellent helper, Bill did really wonderful job finding ways to set up things we were not even aware they worked. I would recommend if you're busy and need help. read more

Fantastic communication and great attention to detail in developing a plan for our specific needs. Ari took the time to walk through our house layout and offered helpful options to account for our requirements. Scheduling was quick and easy once we had settled on a plan, and communication was timely throughout. Pricing was competitive and transparent, and Ari was glad to help us price out options and alternatives as well, and we were fully comfortable with proceeding once we understood the itemized quote breakdown. Our installer Josue was very thoughtful once onsite once we had a chance to walk through the physical space, working quickly and efficiently to hook up every room. Every connection was validated, and cleanup was impeccable. Would highly recommend their services as a locally owned business that cares about doing the job right! read more

Great communication and timely service. Definitely will have them back. They solved a problem with my cabling that others weren't able to.

I can't recommend Bay Area Tech Hero enough. From the moment we connected, it was clear they take pride in professionalism and cleanliness--everything was immaculate! The team is incredibly knowledgeable; they listened to my concerns and provided clear, understandable solutions without any upselling or technical jargon overload. Not only did they upgrade our Wifi efficiently, but they did it 2 days! We have a 10,000 sq foot building. Incredible work. Speeds are blazing fast, and the connection is rock-solid throughout our building. I'm thrilled with the service I received and absolutely plan to return for any future tech needs. If you're looking for prompt, friendly, and expert help, look no further than Bay Area Tech Hero! read more

Bay Area Tech Hero - Home Network Installation Near Me

Excellent service! Front start to finish got everything I've requested. Really happy with Roberto. I can finally get the internet speed I am paying for :) Will absolutely contact them again if ever need and I highly recommend them. Thanks! Cheers, Aris read more

It's hard to find some quality personalities to come into your home and deal with your smart home system. I was taking a stab at what I would find on yelp and was very refreshed to hear about Bay Area Tech Hero owner Ari and how he got started so I thought that it would be worth reaching out to him, we started with a call and roughly what I had and was wanting. Then a tech guy came out to just kind of get the idea of what I have and how and what we use- we are going to move on from here with some recommended updates. I really appreciate the step-by-step walking through, updating and refreshing us and our rack getting us potentially back into, a better functioning house of tech. I really recommend reaching out to Ari to see if would fit for you as well. read more

They were quick and did a great job. Good job analyzing our situation, and a thorough job explaining what they found, and then a very professional job fixing it. Highly recommend them read more

Ari and Rob were amazing! We have an old S.F. house with plaster walls and a weird layout so WiFi dead zones were a given despite attempts to make it better. Ari on the consult try immediately knew what to try and walked me through options - mesh vs Ethernet. Setting up install day was a breeze and Rob was thorough and efficient! We are already so very pleased with our new WiFi! read more

I contacted Bay Area Tech Hero about an ethernet installation project. For some reason the previous owner of my home installed cables but didn't bother to connect them to keystones or jacks. Ari and I spoke on Zoom where he estimated the number of hours needed to complete the project after I showed him a few walls with the plates removed. Francisco came to my home a few days later and quickly connected the cables to keystones on one side and jacks on the other. He also tested the cables to ensure everything was properly configured. Ari also provided guidance on which WiFi router and access points I should purchase to fully take advantage of my working ethernet cables (Ubiquiti!). I look forward to working with this team on future projects. read more

After an introductory call with Ari (the owner), I had two different technicians help me with iMac security and the network/wi fi setup in my home. Excellent work by both. I highly recommend Bay Area Tech Hero. read more

Awesome service. Haven't had any wifi issues since Ari came over and got me set up. Highly recommended

Ari and his tech professionals at Bay Area Tech Hero were fantastic. They were timely at every step of the way, communicating clearly and easily. We got fast internet to all the out of reach places we needed, and it was all quite quick and painless! I would absolutely recommend them to friends and family and will turn to them in the future. What a great find! read more

Complete professionals. Communication was easy and thorough, techs showed up on time and did their work efficiently and with great care for my property. Most importantly the network they built me is fantastic covering multiple buildings and outdoor spaces. read more

I wish I had found this company sooner. They installed my internet, quickly and efficiently--service was fantastic from start to finish. They arrived on time and were super nice and professional. Everything was set up perfectly and my connection is so fast now. I highly recommend their services. read more

We had a great experience with Ari and his team at Bay Area Tech Hero, from initial consultation/planning over the phone and email to the actual onsite work. Ari and our onsite technician Joe took the time to understand our situation and requirements, and made very reasonable recommendations that fit our home layout and usage patterns. We now have a faster, modernized wifi setup that also fully leverages our pre-existing ethernet wiring. I highly recommend them and we will definitely call on them again for our future home networking needs! read more

We are wrapping up a major house renovation and needed help installing a whole house sound system, ethernet, Internet with mesh network, plus wall mounted TV. Bill from Bay Area Tech Hero visited the project site and made a reasonable estimate. Bill was good to work with. His work was top notch. The in ceiling speaker installations are solid, look good, and sound great. The wire terminations in my media closet are neat and clean. The mesh network works great. I would definitely use again. read more

Great service, knowledgeable technical support, and a first-rate installation of our mesh Wi-Fi system. We were completely satisfied and can give them a positive, unqualified recommendation. read more

The Bay Area Tech Hero team successfully executed a project to wire our outdoor shed. Right from the get go, we felt that we were in great hands. The team was innovative, professional and super friendly throughout the course of the project and we couldn't have been happier with the outcome. We were also super impressed by their quote and how quickly they were able to get the job done. I'd highly recommend their services for anyone trying to find easy solutions to hard tech problems. read more

We had Roberto and Ari revamp our mesh setup and they increased our speed by 3-5x across the house! They were super clear in what they were going to do, what the cost was, and they were incredibly prompt (got a next day appointment). Strongly recommend working with them if you're struggling with internet speeds! read more

Extremely positive experience--in the initial Zoom call, Ari took as much time as necessary to understand what we wanted and to go through possible solutions. We then scheduled the work a week out; two friendly, knowledgable technicians showed up on time and in about half a day solved all problems and improved everything we wanted improved. Would use them again in a heartbeat. read more

We have used Tech Hero for various things in the last several years. Helping us install a mesh wifi system, helping us buy and install a now no longer new Mac back in 2019. This time, I asked for help solving a problem I was having with my 2019 Mac. Roy tried various things and pretty quickly diagnosed it as a problem with a Chrome browser extension. He fixed it in less than an hour, and passed along several tips for avoiding that issue in the future, and for getting a few more years out of my Mac. Really happy with Tech Hero's responsiveness and efficiency--and for knowing what they are doing. read more

Bay Area Tech Hero did a great job helping us to troubleshoot Wi-fi issues in a home we recently purchased. The house was 100 years old and had a lot of old cabling and Wi-fi dead zones. They helped us design a Wi-Fi mesh network using some of the existing wiring that helped to mitigate the connectivity challenges we were experiencing. I highly recommend Bay Area Tech Hero for any Internet troubleshooting challenges. read more

Ari was great! Punctual, professional, very efficient and helpful. Can't wait to use Bay Area Tech Hero again. Highly recommended

Ari and Nico were quick to assist me and helped me get my network back up and running within minutes once their fix was implemented. Top Notch! read more

For any computer network LAN/WAN needs: The Bay Area Tech Hero team is exceedingly great. Intelligent, deeply knowledgeable, cost effective, prompt, and high quality. There is no substitute if you want the best at a reasonable price. bayareatechhero.com +1-415-879-8647 read more

Knowledgeable about computer security. Fast response. Helpful people. Lots of experience with ubiquiti and macOS.

Very good experience overall. I had BATH install WiFi access points throughout a large retail business that we were building out in Berkeley. I felt so positive about their communication and competence there that I had them redo the APs at our business in Oakland as well. I'd recommend Ari and team without hesitation. read more

I rarely write reviews but I have to give a shout out to Ari and the team. They were super easy to work with to install the networking gear at my home to replace my existing Google Wifi Mesh set-up. The team was professional, kept my home clean and were flexible with their approach. One of the best in home service experiences ever. read more

Amazing experience from start to finish. From deep technical expertise, personalized, professional advice and proactive communication - everything with these guys was top notch. Super happy I went with them. read more

The company name describes them perfectly. Hero's!!! I suffered for many months with a self installed mesh network, spent untold hours trying to make it work right. I called Ari, he scheduled a zoom call with one the tech advisers, couple days later Bill is at my house, installed a brand new mesh network. He got all my devises synced up and man this thing is blazing fast. Wish I had done this a long time ago. Thank you Ari and company! Top notch! read more