Andrew and his team were awesome. Andrew came out provided a solution for our needs. Installation…read moreteam was professional, informative and thorough. Also accommodating. Had other quotes and Magnolia was the best value and quality was top notch. Highly recommend.

I was salivating over the Bowers & Wilkins (B&W) 804D3. I decided on the white ones because…read morethey're not something you see every day. They have silver tweeter housings instead of the usual black. They also have gray speaker grilles instead of the usual black. It made for a nice decor scheme for my front living room. I'm very happy to have them. I posted some pics. Bought while adhering to safety guidelines. Mike Ortega was my go to guy. Apparently, there were no white ones within a few hundred miles radius so he had some shipped from the other end of the continent. Thanks Mike In the past, the folks at Magnolia helped me buy a part for a speaker that I did not buy from them. I also bought a DVD/CD player and some parts for an audio rack; so yes, a very helpful staff.

Spencer was terrific! He set up the TVs and sound system, kids game stuff. I would like have him do…read moresome more but it appears he is no longer in business. If anyone knows where he is, message here

Spencer what a great guy. Got my mom's new 50" flat-screen mounted over the fireplace and hid all…read morethe wiring in a neat fashion and cleaned up after the job was done. He's our go to tech guy. Thank you so much!

Alex installed windows 11 on my laptop and addressed concerns I had about upcoming changes to…read moreGoogle Photos. Afterward, I had problems with sound. I was forced to reboot the computer every day in order to get sound. He came back and did some more stuff. I offered to pay for his time but he refused. The problem persisted. What happened next was a surprise: Alex ghosted me! Numerous calls and texts were ignored. I called Microsoft who called me back in two minutes and resolved the problem in twenty minutes by updating a driver from the Dell website. Seems a bit basic to me.

Alec is great! We had a damaged home sound system from a sloppy plumbing job. Has an extensive…read moreknowledge of Sonos and Russound components. Highly recommended! This is a legacy system so wasn't sure we would be able to get it up and running. Thanks Alex.

Submitted a request for quote/more info on Oct 16th and to date Oct 30th have not received a…read moreresponse back. Yelp quotes response time of 24 hours ------------------- Update: received a call within a couple hours of my post. The gentleman apologized for not getting back to me sooner and we discussed my project and he pointed me in the right direction. I need a contractor to come out first to do what I need before having AVI come out.

I was interested in MSB products but I wanted to listen before making a decision. MSB guided me to…read moreTony at AVI, who welcomed me with his positive, enthusiastic vibe. Together we arranged a couple of demos of the DAC I was interested in, so I could listen over time and get a good feel for what it had to offer and whether it was right for me. He is a fun, fascinating guy whose genuine passion seems to be to expose his customers to the best audio equipment available and then gently guide them with recommendations that fit their budget. I ended up buying through him, and I am very happy with the decision... I highly recommend both MSB and AVI - both businesses are first class. Thank you, Tony!

If I could give Manny 10 stars I would, he was so responsive, did a fantastic job. Called him on…read moreFriday, he came here today (Monday) with the TV and everything he needed to hook up our system. Manny has decades in the industry, and it shows. He is also affordable, very fair cost for the work he did (hooking everything up, taking away the old tv, purchasing and bringing the new tv and all the needed extras) His helper, Willie, was amazing as well. Everything works, and he spent time with us to make sure we understood how to make everything work together. He got our older Bose system to work (amazing sound) and picked a great tv for us as well. Trust me, if you need AV work this is who you want to use.

Another amazing and clean job! I would hire Manny and Carlos again for future installations. This…read moreis now my second AV installation and like the first, more than happy with the quality of work and setup in preparation, as shown in the photos.

I will join the long line of delighted customers!…read more I threw an Oscar party last year. We had two TV's, one on each side of an open area and facing in opposite directions. It became painfully obvious we had to synchronize the video and sound. We were streaming the Oscars over the ABC app, and despite our best efforts to start the stream on both TV's at the EXACT SAME TIME the feed did not STAY synchronized. We spent the whole evening stopping one feed to let the other one catch up. Not fun. I asked the company that installed my whole-home entertainment system and they quoted $3,200 to fix the problem. That was too much. I then browsed through Yelp and found Brien. He came over, understood the scope of the work immediately and examined all my Sonos and internet servers upstairs. He gave me a rough estimate from a quick and dirty fix to a Rolls Royce solution. His estimate was from $510 to $1,300. He asked me to give him some time to research this further. This is where he went above and beyond any service provider I have ever interacted with. A few days later I get an email from Brien. This is the relevant portion. (notice how he ordered a kit to experiment with on my behalf !!!) Also, the level of granularity on the Star Wars episodes he watched with his kids is endearing. -------------------------------------------------------------------------------------------------------------- "I spent a lot longer than originally expected playing with, and enjoying, the J-Tech video extender/splitter kit that I ordered. On Sunday I connected the kit to three TVs in my house. My kids and I watched a mini Star Wars marathon, episodes 7, 8, and 9. Video came from a Roku Ultra that I purchased last year. I tested the following video resolutions; 4K w/Dolby Vision (for close to 9hrs...marathon), 4K HDR (a few Apple TV+ episodes), and 1080p (about an hour of live TV from Paramount+). The whole experience was flawless, save for one minor glitch in edge definition that I resolved by adjusting settings on the video kit manually (only happened with Dolby Vision enabled...user/technician error I think). If you want a solution for under $1000 (installed), then I am recommending this J-Tech kit. Your total would be $510. I don't need a deposit. I'll take full payment after work is completed. You mentioned that you expect to return on 2/5. Can I book the installation for Friday 2/7 at 10am?" ------------------------------------------------------------------------------------------------------ Of course the solution he provided was flawless. He routed the sound over the built-in SONOS speakers (rather than through the TV speakers) and the experience was light-years better than last year. I went with the least expensive option and nobody could have convinced me it wasn't the $1,500 Roll Royce solution! I challenge you to find a more proactive and professional service professional. (I double-dog dare ya!)

Brien is simply the best. I have used Brien over the years and he is professional, smart and…read morediscusses all options. He is helping us at our new home with sound, WiFi and TV's. Do not hesitate to call Brien

5/5 Stars. Ron is terrific. He was professional (clearly answered questions/concerns, did an…read moreexcellent job wallmounting our TV), prompt (he arrived to the minute of our scheduled appointment time) and just a genuinely good guy. With regard to the wall-mount experience (60" HDTV), it looks fantastic. Wire runs through the wall so it appears to be floating. Wallmount and TV are so secure they look like they could survive a nuclear blast. Very impressive work. As a side note, I also did a price comparison and Ron was the best value I could find on Yelp. All in all, I would HIGHLY RECOMMEND Ron to anyone looking for great technical assistance and great customer service at a great price. Thanks Ron!

Ron Barnett does an outstanding job with IT issues and he hasn't been "stumped" yet with anything…read morewe have thrown at him. He is prompt and charges very reasonable rates; much better than all the other IT people we have used in the past. Bonnie and Stu Hockman

UPDATE - Dan from Potter AV locked me out of my system, intentionally as he threatened he would and…read morethen changed his business name. They have now changed their name and are working under Sonoma AV. It's cost me about $5,000 to have a reputable company come in and undo his damage. I mean, are you kidding me? We've got guys who are messing with your service intentionally, when they're in charge of your security. That's terrifying.!

Potter video really stepped up the personal service. Educated us and were patient along the…read moreprocess. We went with their suggestions and expertise. We are so happy with the results. We are secure in Knowing they will always be there to back up the products & installation. We feel very spoiled. We love our Potter Video, Audio and security all wrapped up in our smart home systems. Thanks George & Dan!!