Lavish

(10 reviews)

Dave and Gina run Fatty's and they have been there a long time so they have a strong, loyal…read morecustomer following. we have become personal friends and often stop by just to say hi and catch up. huge selection of albums, speakers, audio gear, turntables as well as tools, artwork of all kinds and appliances. there are always hundreds of new items to look at. if there is something you have been hunting for Dave will either have one or be able to find it for you

lifetime customer…read more Dave is an amazing Guy as well as his wonderful staff, the kind of place you check first before the big box stores. I dont think you'll find a better deal anywhere else. Great value heck impeccabl. got a pair of JBL horn loaded giant two ways for 350$ only needed set of 70$ compression drivers and are now working and are an extremely rare set of horn loaded speakers. plus grabbed a bunch of cab radios and antennas for our cars and all amazing deals. this shop has most anything you'll need from stereos to cds and records to collectibles radio gear and tools. he's got everything!! Dave's always got my business.

Busch Home Theater Systems

(20 reviews)

•$$$

Very knowledgeable and honest. Provided excellent help and was very patient throughout the process,…read moreanswered all of my questions thoroughly.

Robert has been calibrating my various display devices since the 1980's. He's calibrated every…read morekind of set I've owned for four decades. I've had sets from Pioneer, Sony, Samsung, Toshiba and now LG. I was one of his earliest clients and I've recommended him over these many years. I was originally about to purchase a Sony Master Z series 8k 75" set, but he strongly steered me toward an LG OLED - new G2 in 75". What a difference his advice made! Robert is considered by LG (and other companies as well) as being a Master Class Imaging Science Foundation (ISF) calibrator of display devices. He is also now working with Dolby Labs and they highly value his skill-set in their own development. Most people naively think calibrating a TV is merely adjusting the contrast, brightness, color, detail, etc. buttons on the remote LOL! Have I got news for you! That is NOT calibration no matter how good you "think" you are at setting those knobs. Calibration requires extremely expensive equipment that Robert brings to your home. A full calibration can take up to eight (8) hours, but when he's done you are going to be left with your mouth open in awe of what that set of yours is capable of showing! My calibration of the LG-G2 was completed yesterday. He started at 9am and finished just before 6pm. I invited a friend over to watch the long process and he was shocked at what's involved and he now wants the same done for him eventually. Robert loves to explain every single step of WHAT he's doing and WHY he's doing it. Watching him is like watching a micro-surgeon delicately tweak settings you don't have access to as an owner. Robert's professional skill-set does not come cheap, but if you've already spent several thousand on a good set, you would be foolish NOT to spend the extra to truly make it right. What you see on display at Best Buy, Costco or other shops, is just the BEGINNING of what a fully professionally calibrated set can ultimately look like. Robert has calibrated sets for many of the rich and famous Hollywood crowd and they know what the director intended for you to see on your screen. They want and accept nothing but the best . . . so why shouldn't you for all the money you already spent to get that display device?

Pacific Wired

(39 reviews)

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!

SoundVision

(56 reviews)

We worked with Roddy and Gabby on an art bookshelf. I was impressed with their level of…read moreprofessionalism and knowledge. I knew I could trust them with any questions, responsiveness, and dedication to completing the project with meticulous attention to detail. Roddy's ability to problem solve technical issues as well as bring creative solutions made all the difference. I highly recommend Roddy and his team to anyone looking for AV/Smart Home solutions.

I was having an issue with my Lutron RA2 system due to a IP address change. I was also having a…read moremiscommunication issue with the person I had regularly been using in the east bay. I called on a Friday and was transferred to Kevin who immediately started helping me. He set up an appointment for the next Wednesday along with a detailed email of what they would be doing. As it happens the miscommunication with my regular guy resolved itself and he came by and took care of the issue. I called Kevin to cancel and it was a no issue and no drama cancellation. I would recommend SoundVision based just on this interaction, and I will make a recommendation to whoever buys our house to use SoundVision for any issues!

Digital Living

4.7

(21 reviews)

Derich and crew know what they are doing and provide appropriately engineered and thoughtfully…read moreinstalled full-house wireless systems. Their commitment to quality and "bang-for-the-buck engineering led to a system that performs above our hopes and expectations. They are great to get along with (especially appreciated in an In-the-home" installation) and will not stop until all components are running at optimum capacity. Their tuning of the system worked really well - and I am glad to know that Derich can deal with my mission-critical home office systems remotely. Highly recommended.

I had been struggling with connecting my printer for days. I finally called Digital Living and they…read morecame out right away and I was able to print 10 minutes after the service rep. arrived. I highly recommend Digital Living. They are great.

B Henry's Quality Electric

(391 reviews)

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

Ongaro & Sons

4.1

(509 reviews)

Had an urgent issue with plumbing and sewer line. Niko arrived first thing in the morning - was…read moreprofessional, efficient, and showed deep attention to detail and care about our situation. Resolved all issues quickly - Fantastic work and gentleman. Thank you so much!

Ongaro & Sons charged us an additional $3,000 for work that was not completed. I was promised a…read morecallback, but they never got in touch. I cannot recommend their services.

MyiPhoneRepair

(344 reviews)

•$

"I went to them because I thought my phone wasn't working right, but they told me my phone was fine…read moreand just needed an update. They updated it for me free of charge! Honestly, they are very honest and friendly. I'll definitely go back there every time I need to fix my phone or any other device. If I had gone anywhere else, they definitely would've charged me just for the update.

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

Green Town Electric

(19 reviews)

Christian did a fantastic job installing a GFCI outlet in my bathroom for a new Toto washlet. It…read morewas a quick install and he left the place spotless. Also, he offered the most competitive price. I highly recommend, I will be using Green Town Electric for all of my future electrical needs.

Christian at Green Town Electric knocked it out of the park on an electrical panel upgrade…read more Communication was top notch and he made everything simple and straightforward. He's become my go to electrician for both my clients and my own projects.

Sonoma Coast Electric

(34 reviews)

I have an internet router in the upstairs hallway and an internet music streamer downstairs in the…read moreliving room. I needed to route an optical cable between these two points. We needed to poke a hole in the garage ceiling to get the wire to it's desired location. This is tricky and the tech poked the hole in the right place in one try. Then ran the cable across the garage ceiling, down to under the house, and back up to the wall where a box installed. Sounds complicated but suffice it to say, Jacob's team did elegant work. Friendly, professional, and respectful of one's property. Highly recommended.

This company is great! From getting a quote, to scheduling, and the actual service, every single…read moreperson we interacted with was professional, friendly, and great at their job! It was stress free and the electricians also arrived on time, were very professional and provided the exact service we needed. 10/10, would recommend and definitely plan to reach out to them for any future projects/needs!

Re-Volt Electric

(44 reviews)

Re-Volt was the top North Bay choice of reviewers I discovered when it came to installing a Level 2…read morehome charger, and now I know why: I'm as satisfied as they are! Bob and Frank just left my home after installing a new breaker, running 50+ feet of cable in my attic (and it's in the high 90's today!), installing my Emporia charger and assisting me with connecting the app associated with its' management. And from the very first conversation with Chris the owner, I have had nothing but great communication and follow-up over my questions. My initial site visit with Bob was friendly and informative, assuring me that this shop knows what they're about. I found there estimate to be fair and in the range of what I expected to pay, given all the unfortunate rising costs of copper wire and simply the cost of doing business. Combined with the solar array installed in the winter on our little condo, we are now much more settled for the unsettling energy days ahead. I'm very pleased to recommend that you give Chris a call. Two Thumbs way up - Bill sez' to check 'em out!

We hired Re-Volt to inspect our electrical system, install two ceiling fans and replace the…read moretransformer for a kitchen fixture. They were here on time and very pleasant. The work was very satisfactory. We will have them back for some additional work

ZP Electric

(11 reviews)

Had a couple outlets that stopped working overnight. Did a search in Yelp and found ZP Electric…read more Very responsive and informative. Zach actually walked thru ways to test the issue with me in the hopes it can be resolved before having someone come out to the house. After testing as suggested, and the outage was still evident, he took time out on his way home, looked it over and fixed it (the GFI stopped working). Not only did he provide info to test it first, he took a detour on his way home and stopped by to check out the problem, and fortunately was able to fix it within a few minutes! I highly recommend ZP Electric for the the personal care, thorough information, and quick resolve. I will definitely call on them again when needed!

Easy to deal with. Very fast response. Great job!! I will definitely recommend their servicesread more

Duphones-Tech Repair

(8 reviews)

Just came in to inquire about getting my LCD screen repaired and replaced for my I phone XR AND 8…read more I attempted to repair myself with a screen I purchased from Amazon but they didn't work. Mr. Dubón actually attempted to see what was wrong with the Amazon LCD screens, he attempted to reconnect the screens I already purchased and he GOT ONE WORKING! He truly cares and gives the best customer service. He isn't one that is just in for the profit. I highly recommend him. His prices are the best in town!!

Daniel helped us with a deep clean of our two Android cell phones and a PC tower unit. Microsoft…read morestated that windows 11 would not run on my unit, however after a deep cleaning Daniel was able to configure the PC to accept the upgrade to Windows 11. This was a huge relief knowing that I would be secure for another five plus years with MS support and not have to shop for another computer. Very reasonable pricing and we feel gratefull to have found him and his excelent computer repair service knowledge. Many Thanks C&M

Tech Assist 101

(55 reviews)

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Jonathan has saved me a great deal of time and frustration. He definitely knows computers and I…read moretrust him to offer multiple options and guide me through the processes. I am definitely computer challanged at my age and he is very patient and supportive. He is also very fair in his pricing! NTS

Sonoma Tech Solutions

(6 reviews)

We had Diego from Sonoma Tech Solutions add a Ubiquiti wireless access point to my network that…read moreinvolved outdoor wiring, plus the addition of a PoE switch. He was very responsive, always clear in his communications, and really a pleasure to work with. He was able to get our project done quickly and efficiently, and we could not be happier with the result. All of that, and his pricing was excellent - significantly less than another quote that we had gotten from a more established and higher-end firm that we had worked with in the past. To be honest, we took a bit of a chance with Sonoma Tech Solutions as it is a new business and there were only two reviews when we made the call. What made the difference for us was his earnest and transparent website that explained his background, skills, and story. Diego is 100% legit, and we would encourage anyone with an IT project to work with him as he builds his business from the ground up!

For two years my sister and I dealt w Granko Inc., a sonoma IT firm. We hired them to fix an…read moreunstable Comcast WiFi situation, latency, and Sonos issues. Instead, Granko made things exponentially worse as we poured money into more and more equipment and labor, Granko's only solution for ANY problem. For TWO years we listened to excuse after excuse after excuse. Thankfully we had been interviewing technicians and Diego Cid of Sonoma Tech Solutions came for a consultation a few weeks ago. Within 40 minutes, he assessed the situation. Unlike any of the other consultations, he told us exactly what was needed. He sent a detailed proposal later that evening. Diego spent 2 days, in 90 degree heat, modernizing and optimizing our network. He used the existing equipment we had. He reinstalled routers and switches, corrected the network topology establishing a single gateway and end-to-end network, put Sonos under the same network and adjusted for multiroom operation. He also found that Granko never installed the U7s and other boosters properly... they had them too low, their reach was totally neutered by obstructions! Diego also cleaned up all the wiring in our boxes too. (see pic below of our main box) Within moments, after he finished, our system started performing beautifully. We had WiFi around the property, the internet speed was faster and our Sonos amps were working beautifully. It's been a few weeks now without an issue... since our problems were daily, the change was obvious!!! Two years of an annoying money pit compared to 2 days of honest, thoughtful work that solved every problem. Diego is a one of those guys that exudes a quiet confidence, is focused and soooo knowledgeable. Check out his CV at his website. He's the real deal! For the first time in two years, we have not had to reboot the system, call Sonos customer service or otherwise troubleshoot a v messy system. Thank you, thank you Diego!!! If you are interested in getting the work done professionally and right the first time, contact Diego Cid at Sonoma Tech Solutions (707) 237-4894.

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Bill C.

0

5

0

10 years ago

I was in the market for a subwoofer and Tony gave me excellent service. He asked about my environment and what equipment I had and recommended an ELAC subwoofer at a great price. He also helped me with the setup when I installed the subwoofer in my home. It was a great pleasure to work with a quality organization like Lavish-HiFi. I highly recommend this company. read more

Lavish - hifi - Updated August 2026

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I don't know what that Jim G. guy is talking about in the reviews here. He obviously doesn't know…read morehow to take constructive criticism. The staff at Lone Crow Audio was nothing but stellar. Very knowledgeable. They will definitely give you THERE opinion when asked. Don't ask if you don't want the truth. I love how they aren't coming across as salespersons and have a no nonsense stance on audio products. Not just tryin to sell you something. Music is there passion.

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Loud & Clear Audio Visual

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•$$

I can't say enough, good things about Loud and Clear in Cotati. Sarah and all the employees went…read moreabove and beyond, on Christmas Eve for my surprise present search. They were super friendly, honest, helpful. And I found the perfect gift and guitar to give!! Thank you so much! Highly recommend this shop!

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Since opening in Petaluma over a decade ago, Ricky and his team at Pro Audio are my go-too guys in…read morethe Bay Area. I have spent 10's of thousands there on sound systems, controllers and accessories. they are ALWAYS a total pleasure to work with, and always giving me the most competitive price!

Busch Home Theater Systems

(20 reviews)

•$$$

Very knowledgeable and honest. Provided excellent help and was very patient throughout the process,…read moreanswered all of my questions thoroughly.

Robert has been calibrating my various display devices since the 1980's. He's calibrated every…read morekind of set I've owned for four decades. I've had sets from Pioneer, Sony, Samsung, Toshiba and now LG. I was one of his earliest clients and I've recommended him over these many years. I was originally about to purchase a Sony Master Z series 8k 75" set, but he strongly steered me toward an LG OLED - new G2 in 75". What a difference his advice made! Robert is considered by LG (and other companies as well) as being a Master Class Imaging Science Foundation (ISF) calibrator of display devices. He is also now working with Dolby Labs and they highly value his skill-set in their own development. Most people naively think calibrating a TV is merely adjusting the contrast, brightness, color, detail, etc. buttons on the remote LOL! Have I got news for you! That is NOT calibration no matter how good you "think" you are at setting those knobs. Calibration requires extremely expensive equipment that Robert brings to your home. A full calibration can take up to eight (8) hours, but when he's done you are going to be left with your mouth open in awe of what that set of yours is capable of showing! My calibration of the LG-G2 was completed yesterday. He started at 9am and finished just before 6pm. I invited a friend over to watch the long process and he was shocked at what's involved and he now wants the same done for him eventually. Robert loves to explain every single step of WHAT he's doing and WHY he's doing it. Watching him is like watching a micro-surgeon delicately tweak settings you don't have access to as an owner. Robert's professional skill-set does not come cheap, but if you've already spent several thousand on a good set, you would be foolish NOT to spend the extra to truly make it right. What you see on display at Best Buy, Costco or other shops, is just the BEGINNING of what a fully professionally calibrated set can ultimately look like. Robert has calibrated sets for many of the rich and famous Hollywood crowd and they know what the director intended for you to see on your screen. They want and accept nothing but the best . . . so why shouldn't you for all the money you already spent to get that display device?

Tech Sonoma

(51 reviews)

Spencer was terrific! He set up the TVs and sound system, kids game stuff. I would like have him do…read moresome more but it appears he is no longer in business. If anyone knows where he is, message here

Spencer what a great guy. Got my mom's new 50" flat-screen mounted over the fireplace and hid all…read morethe wiring in a neat fashion and cleaned up after the job was done. He's our go to tech guy. Thank you so much!

Essential Audio-Video

(21 reviews)

Brien is very professional and very knowledgeable. Polite and considerate of you and your home…read more This is the second time I've had him in and he's done a great job, again!

I will join the long line of delighted customers!…read more I threw an Oscar party last year. We had two TV's, one on each side of an open area and facing in opposite directions. It became painfully obvious we had to synchronize the video and sound. We were streaming the Oscars over the ABC app, and despite our best efforts to start the stream on both TV's at the EXACT SAME TIME the feed did not STAY synchronized. We spent the whole evening stopping one feed to let the other one catch up. Not fun. I asked the company that installed my whole-home entertainment system and they quoted $3,200 to fix the problem. That was too much. I then browsed through Yelp and found Brien. He came over, understood the scope of the work immediately and examined all my Sonos and internet servers upstairs. He gave me a rough estimate from a quick and dirty fix to a Rolls Royce solution. His estimate was from $510 to $1,300. He asked me to give him some time to research this further. This is where he went above and beyond any service provider I have ever interacted with. A few days later I get an email from Brien. This is the relevant portion. (notice how he ordered a kit to experiment with on my behalf !!!) Also, the level of granularity on the Star Wars episodes he watched with his kids is endearing. -------------------------------------------------------------------------------------------------------------- "I spent a lot longer than originally expected playing with, and enjoying, the J-Tech video extender/splitter kit that I ordered. On Sunday I connected the kit to three TVs in my house. My kids and I watched a mini Star Wars marathon, episodes 7, 8, and 9. Video came from a Roku Ultra that I purchased last year. I tested the following video resolutions; 4K w/Dolby Vision (for close to 9hrs...marathon), 4K HDR (a few Apple TV+ episodes), and 1080p (about an hour of live TV from Paramount+). The whole experience was flawless, save for one minor glitch in edge definition that I resolved by adjusting settings on the video kit manually (only happened with Dolby Vision enabled...user/technician error I think). If you want a solution for under $1000 (installed), then I am recommending this J-Tech kit. Your total would be $510. I don't need a deposit. I'll take full payment after work is completed. You mentioned that you expect to return on 2/5. Can I book the installation for Friday 2/7 at 10am?" ------------------------------------------------------------------------------------------------------ Of course the solution he provided was flawless. He routed the sound over the built-in SONOS speakers (rather than through the TV speakers) and the experience was light-years better than last year. I went with the least expensive option and nobody could have convinced me it wasn't the $1,500 Roll Royce solution! I challenge you to find a more proactive and professional service professional. (I double-dog dare ya!)

Sync Systems AV

(13 reviews)

Mike and his team are the best at what they do. We had a drop down outside TV that had to be…read moreinstalled. They installed the mount and the TV and made sure everything was in working order. Shortly after the install the TV dropped down, something broke on mount. Mike and his team came back out, took it down, shipped it to the company so they could fix it (it was a manufacturing defect) and reinstalled it when it arrived fixed. They were professional, quick to respond to any and all questions we have, and they are friendly! We have been enjoying our outside TV in our pavilion. They are our first call for any internet upgrades, sound, TV -- all of it!

I did a complete remodel on my house and decided to have a basic entertainment system put in. I…read morehad four televisions put in, and the main TV in the living room had a Sonos sound bar, a subwoofer and two speakers in the back wall. It sounds awesome! I also wanted to be able to stream music, podcasts and other content from my phone to any room where I had ceiling speakers installed, to a combination of speakers or all of them at once. This would allow me to start listening to a podcast in the shower and continue listening to it over the Sonos speakers as I made my way thought the house. Throughout the entire project Sonos was very professional and they went above and beyond during every phase. During the final installation (which took almost three days) they answered every question I had, made multiple height adjustments to the living room TV and explained the Sonos app and how to broadcast to all the Sonos speakers in the house. They also explained and demonstrated the Alexa dot device and showed my how to configure my music app for Alexa. My remodel was probably a small to medium size project for Sync Systems (I'm sure there are mansions in Sonoma and Napa that have in-home movie theatres for 20 people!) but they treated it like one of their biggest and most complex jobs. Every detail was perfect. The office team was great too, with efficient billing as the project progressed and easy online payment through QuickBooks. Would highly recommend Mike and his team at Sync Systems.

Granko

3.3

(9 reviews)

We have been using Ryan's services since 2008. The first time was for setting up a computer that…read morewas compatible and secure enough that I could do work for my job off-site at home. He did a great job and gave us a great price on the equipment. The second time, in 2009 was to replace our old Pioneer music system. There were 30 existing installed speakers throughout the inside and outside of the house, some of which had never been used. He suggested we try a Sonos bridge system, which we were unfamiliar with at the time. He educated us on the simplicity of wireless HiFi home audio streaming and told us he could organize our speakers into zones that could stream different music in different rooms simultaneously. We tried the system and were hooked right away with the ease and versatility of the system and the music quality. Most recently, he installed a high-end T.V. for us and a Sonos soundbar which gives us great audio and can be combined with the existing speakers to create a surround sound effect. We love it. Ryan has tutored us on how to use all of our gadgets and we can call him for help and he will walk you through the glitch.

In 2024, we trusted Granko Inc. to fix our unstable Comcast wifi issues and bring their…read more"professional expertise" to our network. This is a sad story of the betrayal of that trust, their underhanded ways and the hero who ultimately saved the day! With their matching Tshirts and cringey bravado, Granko descended upon our property promising a new era in internet stability; "you'll never have to call Comcast again... just us!" Oh boy... you know the type. We hoped they'd do right by us so we whipped off a positive review when they finished. PRO TIP: Never, for any reason, write a good review in the first 24-48 hours. Within a few days, the system reverted to its old tricks--dropping Sonos amps, latency issues and random WiFi shut downs. But worse...where we once had WiFi throughout our property, we now had nothing outside our homes. What? We had just paid for extenders to boost the signal and exorbitant labor fees only to make things dramatically worse. What then ensued were a flurry of emails from July - Dec, more equipment and labor charges. Granko claimed the wiring was compromised, sonos amps weren't hardwired, Sonos did software updates, faulty splitters, etc... all those fixes were implemented but surprise, surprise! Everything was exponentially worse. In 2025, medical issues sidelined us and frankly, we didn't want to deal with Granko. It was annoying, they never re-examined network wide solutions and consistently threw more equipment at any issue. Sensing a pattern here, folks? In July, 2026, we foolishly decided to call them as issues still plagued the system.Their answer? More equipment and labor. And, once again, no change. At this time, quite randomly, we found out that we were missing some equipment. We then went through the digital site map with Granko. In 2024, we had paid for 4 ULTRA 60W network switches but they were nowhere on the map. Just last month, we had paid for 2 U7s, only one appeared on the map. Granko admitted they swapped out 3 of the ULTRA 60W for a cheaper product but never told us. And they had no idea where the 4th switch was. They blamed the missing U7 on the old "miscommunication between techs". I picked up the owed U7. Granko's wife gave me a taped up box which had been previously opened with the accessory packaging opened. Classy! Thankfully we had been interviewing technicians and Diego Cid of Sonoma Tech Solutions came for a consultation! Within 40 minutes, he assessed the situation. Diego spent 2 days in 90 degree heat, modernizing and optimizing our network. He reinstalled routers and switches, corrected the network topology establishing a single gateway and end-to-end network, put Sonos under the same network and adjusted for multiroom operation. He also found that Granko never installed the U7s and other boosters properly... they had them too low, their reach was totally neutered by obstructions! Diego also cleaned up all the wiring in our boxes. See pic below. The caption function isn't working... the messy cabinet is what Granko left us. The beautiful, neat and accessible cabinet is Diego's) Within moments, after he finished, our system started performing beautifully. We had WiFi around the property, the internet speed was faster and our Sonos amps were working beautifully. It's been a few weeks now without an issue... since our problems were daily, the change was obvious!!! So this begs these questions... --Does Granko install for obsolescence? Do they intentionally build a system that will routinely fail so they can add more equipment/labor, creating an endless money stream? Did they see us, 70+ senior women, as marks? --Does Granko know what they're doing? Pretty incompetent not to know how to install U7s and boosters. Worse, Sonoma Tech Solutions took minutes to understand the network topography was completely unworkable. Intentional (see point above) or perhaps they have no idea what they are doing?? Regardless of who you hire, do a full review of what they promised and all the prepaid equipment to accomplish that. If you are interested in getting the work done professionally and right the first time, contact Diego Cid at Sonoma Tech Solutions (707) 237-4894.

Bananas at Large

4.3

(100 reviews)

•$$

Great guitar shop. I recently purchased a Fender Mustang LTX50. This is the best amp at this price…read morepoint. It's better than a lot of more expensive units. I've been researching a new amp for a while and i definitely made the right choice. The employees were very helpful and the store has a great selection. Their online inventory appears to be very accurate as well. There were 2 in stock when I checked. When I got there they had already sold one. When I bought mine it updated almost immediately. I would definitely recommend this place to anyone looking for guitars and gear.

Our old Washburn acoustic guitar looks, feels, and sounds like it did about 22 years ago when it…read morewas new. A little TLC from this music store with the professional, friendly, helpful, and very pleasant staff (Jackson, Kyle, and Chris) was all it needed. They went above and beyond what I expected. The guitar was ready before their estimated time and I have not heard this guitar sound this good for a long time. My 13 year old daughter is now of course in love with the beautiful red Fender Acoustasonic Stratocaster they have for sale. I would suggest you check it out. I would have bought it without hesitation if possible. I think it's a very good deal for the price and the sound quality and playability is Wow. It's already our second visit here in just a few months and we will be back again. Special Thanks to Chris. You rock!

Wolfe Communications