Amazingly quick response. Returned call next day and was able to come to our Healdsburg property…read morewithin a couple of days. We were having issues w ATT WiFi, internet for 2 years! He recommended switching to Xfinity which in our area is 10x faster and actually cheaper! Alex was fast, didn't waste our time and helped us facilitate the switch. Thanks so much!

Alex installed windows 11 on my laptop and addressed concerns I had about upcoming changes to…read moreGoogle Photos. Afterward, I had problems with sound. I was forced to reboot the computer every day in order to get sound. He came back and did some more stuff. I offered to pay for his time but he refused. The problem persisted. What happened next was a surprise: Alex ghosted me! Numerous calls and texts were ignored. I called Microsoft who called me back in two minutes and resolved the problem in twenty minutes by updating a driver from the Dell website. Seems a bit basic to me.

I'm a rural IT lead -- Martin answered my call on the 2nd ring. He was my 4th service provider I…read morecalled and the only one to answer. He was knowledgeable, ready to work, and critically -- willing to drive all the way out here. He's part of a dying breed that're willing to travel more North where less money is instead of reserving his time for possible SF Bay Area gigs. Please use his services. We need more Martins.

If you are looking for someone to help you with telephone systems, cabling, wifi, voip, security…read moresystems, low voltage and more.... These guys are who you want! Martin Wolfe has owned the company for some time and his kind and thorough approach to excellence in all they do and their customer appreciation and service is TOP NOTCH. I love that they are still a small local business doing huge things and haven't sold out to the other bigger local companies that just don't compare when it comes to the things that matter most when choosing who to give your business to. Fair, go above and beyond, always available!! Martin answer his phone 7 days a week am or pm for his clients, personally! If you need telecomm help or incredible, in-depth advice with integrity... call Martin. Not to mention how much volunteer work and fund raising he does personally within the community and victims of natural disasters! Incredible!

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

Very helpful and friendly folks! Though they did not offer the service I was looking for they were…read moreable to refer me to someone who did offer the service. Thanks guys much appreciated!

Craig was great, got my printer back after another tech gave up. Recommended virus software and…read moretuned up PC. Would happily recommend him to anyone with computer issues. I intend to buy a new computer and will get him to assist with moving many years of data over. Very reasonable rate. Donna in Santa Rosa, CA

Craig from STS was awesome! He helped me with my IMac issues and got me all set up and working…read moreefficiently! He is very knowledgeable about computers and also set up my MacBook laptop! I would definitely recommend STS for any computer related issues!

I had just spent a considerable amount of money on high-end PC parts for a new build. I assembled…read morethe computer, but ran into issues installing and updating the operating system. It was clearly a hardware problem that I could not figure out. I double and triple checked my work, checked the seating of all the components, and was at a loss to figure out what the problem was. I have experience building PCs, so making the decision to drop it off at a shop was unthinkable. However, after talking to Darin over the phone, he assured me he could troubleshoot my assembly and if necessary isolate any faulty components on the bench in time for me to RMA them. I dropped my computer off shortly before they closed for the Labor Day weekend, and had a very pleasant conversation with Darin and Jesse. They are two sharp guys who genuinely care about providing a superior level of customer service as well as some creative and valuable learning opportunities about computers for local kids. Chris gave me a call a few days later and let me know that after confirming that my assembly was done correctly and all the parts were functioning properly, the problem came down to a year old BIOS version on my brand new motherboard, something that had never occurred to me to check. They were able to flash it then get Win 11 installed and fully updated. They performed stress and thermal tests on all my parts and Darin personally insisted on carrying my box to my car when I came to pick it up. As a parting gift, he gave me what was probably the deepest dive into case fan configuration and airflow that I'd ever had with a sane human being. So far it's running great, and the cost was quite a bit less than I'd expected to have to pay. This isn't exactly the sort of service I have any desire to need an a regular basis, but if I did, I wouldn't hesitate to give these guys a call. I would recommend them to anybody who was in need of any of the services they perform. It's really easy to support a good group of people doing good work.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Jonathan has saved me a great deal of time and frustration. He definitely knows computers and I…read moretrust him to offer multiple options and guide me through the processes. I am definitely computer challanged at my age and he is very patient and supportive. He is also very fair in his pricing! NTS

Just came in to inquire about getting my LCD screen repaired and replaced for my I phone XR AND 8…read more I attempted to repair myself with a screen I purchased from Amazon but they didn't work. Mr. Dubón actually attempted to see what was wrong with the Amazon LCD screens, he attempted to reconnect the screens I already purchased and he GOT ONE WORKING! He truly cares and gives the best customer service. He isn't one that is just in for the profit. I highly recommend him. His prices are the best in town!!

Daniel helped us with a deep clean of our two Android cell phones and a PC tower unit. Microsoft…read morestated that windows 11 would not run on my unit, however after a deep cleaning Daniel was able to configure the PC to accept the upgrade to Windows 11. This was a huge relief knowing that I would be secure for another five plus years with MS support and not have to shop for another computer. Very reasonable pricing and we feel gratefull to have found him and his excelent computer repair service knowledge. Many Thanks C&M