1. Pro-Tech Computers

0

Windsor, CA

Pro-Tech Computers

4.8 (27 reviews)
Closed • 10:00 am - 5:30 pm

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Services - Pro-Tech Computers

Data recovery

Laptop body repair

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9 years ago

Business owner information

Photo of Pete S.

Pete S.

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8 months ago

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1 year ago

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4 years ago

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2 years ago

Pete's the best! Been a customer for years and he has always solved all our computer problems.

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2 years ago

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5 years ago

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4 years ago

Excellent customer service. On time, efficient and not over expensive. I highly recommend this computer shop.

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3 years ago

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6 years ago

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6 years ago

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11 years ago

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12 years ago

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14 years ago

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8 years ago

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9 years ago

The owner is very helpful and his prices are more than fair. I will never go anywhere else!! Great customer service and fast!

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9 years ago

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13 years ago

Exceedingly helpful and went out of there way to help get my laptop fixed. I would recommend him to friends and family.

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13 years ago

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11 years ago

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10 years ago

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8 years ago

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6 years ago

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9 years ago

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14 years ago

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9 years ago

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14 years ago

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Review Highlights - Pro-Tech Computers

“. Tried to live with just my tablet as I was afraid of the repair cost but finally broke down and called Pete”

Mentioned in 17 reviews

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Santa Rosa Computers

Santa Rosa Computers

(87 reviews)

$$

Nice customer service. They didn't hesitate to try a few simple troubleshooting steps even before…read moregetting to the diagnostics. And it was all left to me. Old computers are recycled of for free, that's helpful. I'd definitely make this my first stop for PC needs.

AVOID THIS PLACE LIKE THE PLAGUE. You are better off throwing your device into a brick wall than…read morebringing it here. I brought my $3,000 laptop in to have the fan replaced because a bearing had begun rubbing and making noise. I even got them the replacement part, I just needed them to install it. I was told it would take a week, which I understood. After 1 week they called me and said I could pick it up. I picked it up, and when I got home I turned it on. Upon turning it on I was met with BIOS error codes and the computer refusing to bypass them to "conserve the health of the hardware." I brought it back, and told them what was happening. They quoted me another week for diagnostics, which I agreed to. After a week they told me it was my battery and that it would need to be replaced. After ANOTHER week (3 weeks since initial drop off now), they called me again and said it was ready to pick up. I picked it up, brought it home, and it was still completely destroyed. More BIOS errors, the computer running extremely slow, and it turned off instantly if it became disconnected from the charger. I brought it back once more and was met with someone telling me "well you can still use it like a desktop, just always have it plugged in." After they took it again, quoted me another week, etc etc, they told me it was my CPU that was fried and that I could pick up my computer whenever, but that it wouldn't turn on. Keep in mind I initially dropped it off for a FAN replacement. After a strongly worded phone call, threats of a civil suit, and twisting their arm, they agreed to replace the parts THEY broke but that it would take a significant amount of time. 3 months after this call, I get my computer back and it works. Since then I have experienced nothing but issues with my computer. The fan has begun violently shaking the computer, keys are pressed in and will double type (or not type at all), and the AC charging adapter has become intermittent. I wouldn't trust these people to replace TV remote batteries. Take your business elsewhere.

Katalyst Builds and Repairs - This is a system where we replaced a couple parts for a repair

Katalyst Builds and Repairs

(5 reviews)

I had a truly incredible experience working with Tejas. From the moment I reached out he was…read moreprompt in replies. Don't let the age of these young entrepreneurs fool you. The level of computer expertise and customer service was far superior to any other IT type service I have ever had. I had reached out for assistance fixing my son's computer in time for Christmas. I didn't even know what the problem was. Tejas was extremely quick with diagnostics and the price was so reasonable. I was informed of each step of the repair and given different options. Communications were clear, concise and I knew what was happening to my computer the entire time. The repair was done quickly and the return made me feel safe during Covid. Unfortunately a new issue popped up shortly after Christmas. Tejas made a house call to see what exactly was happening in our own environment. Again he made a quick diagnosis. He took the computer and the only thing I paid for were the parts. I am sure this was a new issue but he would not take any additional money. Again, had the computer back in a very short time. I forgot to add both times I was texting non-stop with tons of questions. He was very patient and professional in his replies and never seemed to busy to respond or make me feel like my questions were unreasonable. Such a fine young man and I am sure his business partner he was consulting with is too. I will definitely look to to Katalyst Builds and Repairs with any future issues, whether it be personal or for my business, and I suggest you do too. Thanks again!

Wow! this Kid Knows what he is doing! I was gifted a Mac Pc The Previous owner try to wipe it out…read morebut did it incorrectly and erased the whole operating system! I couldn't do nothing about it so I reached out to tejas and he responded very quickly, I told them my issue and we schedule a time for the next day took him about less than two hours to get my computer running now we have a brand new computer!! I would highly recommend Tejas! Hit Him Up!! He is very Honest & He was on Time!! I honestly didn't know What the envelope & ? Was. That was my issue with the Mac. Thank you again! He is our new It Guy!! 10

Pro-Tech Computers - itservices - Updated November 2026

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