One of the best comic (and toy) shops in the world...If you're looking for something specific, very…read moregood chance they either have it (or something related). Super friendly owners with a wealth of knowledge. Check it out and fill some holes in your collection!

It pains me to have to write this review. I've been a comic book collector in the Bay Area since…read morethe 1970s with over 45 years of experience with local shops. I used to consider Batcave one of the 'better' comic book stores. I first started going to the store in 2019 when my wife and I would make the store one of our main destinations to buy back issues when we were passing through the area. This store used to be something my wife and I looked forward to visiting. Unfortunately, that has changed. About a month ago, we made a special trip to Santa Rosa to pick out some back issues. We had not visited in a while and we looked forward to it. While browsing the back issues, I found that I needed to use the restroom. I saw a fellow customer go into a door that appeared to be a bathroom. There was no sign on the door indicating that this restroom was not for public use, etc. When the customer walked out, I went in after them. It was extremely gross inside with a mop partially blocking access to the toilet and I felt uncomfortable touching anything. The next thing I know, the owner was yelling at me aggressively through the door and pounding in a violent manner. He shouted, "The restroom isn't for public use!!!" I walked back out past the owner, apologizing profusely while he glared at me. I explained that I saw another customer go in to use the restroom so I assumed it was for public use. I told him I was extremely sorry, that it was an honest mistake and that it wouldn't happen again. The owner didn't respond, just scowled at me. I heard his wife loudly yelling, "(insert expletive insult here)!!!" I proceeded to put the back issues I had picked out back in their boxes. I no longer felt comfortable spending my money there after being shouted at and insulted. It was a mistake anyone could have made considering the door didn't have signage saying not to use it. But the owner's reaction was over the top and extremely aggressive over something so small. I went to find my wife, explaining what had happened when I showed up without back issues. She was extremely upset and unbeknownst to me posted a review saying that the owner's behavior was unprofessional. She was not ok with the way I was treated after so many years of going there. The owner could have responded to her review in an professional adult manner but instead he chose to throw a tantrum in his response, claiming that I had left urine on his floor causing a biohazard. I thought that was the end of it. However, it wasn't. A few weeks later, I was attending the old school Berkeley Comic Show. I walked up to one of the booths and started looking through a long box. Suddenly, a hand came over the box, blocking my view. A voice yelled at me, "you are NOT welcome here! You need to keep walking! You are banned for LIFE!" I walked away calmly, caught off guard by his unhinged anger towards me. He was shouting at the top of his lungs, trying to get the attention of the other vendors at the convention and his customers - anyone who would listen. He was trying to embarrass me and get the other vendors to turn me away as well. Thankfully, the other vendors paid him no notice. He was shouting about what a piece of garbage I was for using his bathroom, how pissed he was because my wife had written a negative review, he kept going on and on. I have honestly never encountered anything like this behavior in my forty five years of comic collecting. The level of anger coming from him was out of proportion for what was a simple misunderstanding. All I can only think that the owner must be an extremely unhappy and bitter person to hold such a grudge over something so small, that he would try and ruin my convention experience by embarrassing me to other vendors. Needless to say, I will never be shopping at Batcave again. I would encourage others to do the same. I wasn't even going to post this review until I was harassed in a public space by the owner. I only hope that the owner gets the help that needs, whether that's attending anger management courses or possibly going into a different field of business.

Visiting from outta town and decided to scope this place out. Pretty much everything I love about…read moremusic shopping. Ancient promo poster on the walls (remember when labels would actually send out promotional material?). Easy to browse LPs and CDs. Good prices. Friendly guy behind the counter. Great selection of new and used product. If I move to Santa Rosa this will be my go to shop.

Really cool vintage looking store that carries tapes, cds, and vinyls. Lots of fun posters and…read moredecor. Staff was really helpful. We happened to be there on Record Day and it was super busy but cool vibes because they had a DJ. Records seemed a bit expensive but great that there was a pretty big selection of things to choose from.

Harvey Doss Comics is a hidden gem tucked away upstairs in a strip mall. The store has an…read moreimpressive selection of comic books covering just about every genre, along with collectible figures and trading cards for games like One Piece, Magic: The Gathering, and more. The owner was incredibly welcoming and seemed to know everyone who walked through the door, creating a fun, community atmosphere. The staff was also friendly, knowledgeable, and happy to help. The store was buzzing with activity, with plenty of people playing games in the neighboring room filled with tables. Whether you're a longtime collector, a gamer, or just browsing, this is a very cool spot that's definitely worth checking out!

Great place for your TCG needs! They have a great selection of comics and cards. Getting back into…read moreMTG has never been easier.

Fantastic store with great selection and knowledgeable employees. They'll also pack and ship a…read morerecord or two for you to anywhere in the continental US for a flat $6! Walked in the store and walked out 10 minutes later with my San Diego niece's birthday gift completely taken care of.

I don't normally take the time to write reviews, but I've gone back and forth about posting this…read morebecause I genuinely like Paradise Records. It's a great little shop with a solid selection, and up until recently I would have recommended it without hesitation. But something I witnessed this past December has been bothering me ever since, and I can't really ignore it anymore. While I was in the store, I overheard the owner, Dana, refer to another employee--who appeared to be special needs--in a way that was honestly shocking. The exact words were: "look, that's my r****d. I make him do whatever I want." The customer they were speaking to looked visibly uncomfortable, and I was too. I've tried to let it go, especially because I've otherwise had positive experiences here, but it's been sitting with me for months. Not only is that kind of language deeply offensive, but I also have a family member who is special needs, and hearing something like that felt like a slap in the face. I'm not posting this lightly. I still think the shop itself has a lot going for it, which makes this even more disappointing. But respect matters, and I hope this is something that gets seriously reflected on.

I walked into the store curious... child of the 70's and 80's... it was a Saturday and quite busy…read morewith people perusing and purchasing and fixing. Lots of amazing bits and bobs and the staff was incredibly friendly. Most shops selling retro games, the staff are standoffish or prickish... but here, they were friendly and helpful. I had a question on how to connect and older device to a new TV and I was provided with ample and VERY helpful info. Thank you!!!! I'll be back with my kids...

This is literally my favorite place! They have so many great games and even the Pokémon pinball…read moremachine! The owners treat everyone like family and have you been displayed in my stained glass artwork in their window. I highly recommend this place even if you are not into vintage video games it's worth checking out..

The service is great, my fiancé bought a bunch of magic cards here and they're really informative…read moreand helpful. The selection is pretty good, especially the manga, they could use some more boy love but that's okay. Tom Beland used to work here and I miss seeing him. Definitely recommend getting anything by Brian K. Vaughn. "Y The Last Man" is incredible. The best story of all time. The prices are good and I've been coming here for years. Bigger location now and there's an upstairs! Yay!!

The only positive I can say about this shop is they have about three wonderful employees, decent…read moreselection, and have snacks. For example: I asked someone for help locating a small amount of cards and all he answered was idk. No effort to check anywhere besides the front glass case, etc. Also the majority of the time this shop has things for sale at scalper prices. Plus they try and push their own product called Vaulted Rarity which is just repacked cards with crappy value,etc . Also, if you try and turn in cards for store credit or if you dare cash value, you're going to majorly ripped off and get a small percentage of what it's worth. I've also ran into a lot of toxic customers here during gaming tournaments not really abnormal for the card gaming community but expect to have them do nothing if issues occur. Parking is not wonderful either with either small parking spaces, illegal parking behind othe cars during release weekends and people racing through the parking lot. If you want to not experience being ripped off, bad customer service, and be in a welcoming environment.... I would recommend going to Harveys in Rohnert Park.

So happy we stopped in here! This has to be the best game store I've ever been to. The decor alone…read morewas worth the visit but they had everything you could possibly want. I personally left with BG3 cards, dice, candles and choose your own adventure book. They had so much to look at we went back the next day of our trip. The customer service was excellent too, so nice and helpful

My family and I would shop here more often if the Staff were friendlier. We never know if we'll…read morehave positive or negative treatment by the person at the register. Today my daughter and I went in for her to pick out a birthday gift for herself. The young woman at the register, Jupiter, was very rude to us. My daughter chose a pack of Lorcana cards and I was looking at the earrings, but Jupiter was huffing and puffing impatiently since she had rung up the cards and wanted to finish the transaction. I asked her a question about the earrings that were on the counter and she snapped that she didn't know and that I should just look at them to figure it out. As i kept looking at them for less than 15 seconds, she slammed her hand on the counter and abruptly turned around to do something else. When I picked out the earrings to buy, she snapped, "Is that it now?" I asked for her name which she barked it at me while asking my name in the same confrontational way. I maintained being friendly to her, mainly to spare my daughter, (she's a sensitive adult with special needs.) As we walked out, Jupiter tried to cover her tracks by thanking us and wishing my daughter a happy birthday, but the damage was done. My daughter said she doesn't want to go back in there if Jupiter is there. This isn't the first time the Staff has been rude, and while we've also been greeted by friendly workers, the negative treatment has happened often enough that it's clear that half of the Staff needs to take a refresher course in basic customer service.

This is such a cool space for games for everyone! As you stroll through the store there is a wide…read morevariety of games, pocket games, puzzles, tarot and so much more. The games are sorted by category with something for everyone. The staff is knowledgeable and made several recommendations based on types of games we liked. The decor gives a magical vibe and I love that there are spaces to sit down and play. There is a nautilus room you can rent for a reasonable price for gaming with friends. For families that love playing games you must go check this place out!

Super cool hobby shop! They had so many things to look at from card games, tcg games, 3-d print…read morestuff, stickers, pins, plushies, toys, and many many more. They also have this cool game room for rent that is completely decorated, I think it was Sea/Pirate themed. Upstairs they had plenty of tables that I think are also for rent. We also saw a board with schedules I am guessing different groups come here to play. The staff were friendly and knowledgeable.