1. J & J Electric

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Healdsburg, CA

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J & J Electric

5.0 (1 review)

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13 years ago

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Electronics Plus

Electronics Plus

3.8(58 reviews)
44.9 mi
•$$$

I've been a customer since the '70's, and have bought I don't know how much product over the years…read more At least three things are impressive about them. First, the store's longevity. It dates back when one bought parts from San Francisco Radio and Zack's in the City, and Lafayette, Allied and Burnstein-Applebee nationally. Radio Shack was a little store in Boston with limited selection. You don't last that long without being extraordinary. Second, always good, friendly service-- I've always felt that they really liked what they were doing when they worked with you on a purchase. Third, They Know What They're Talking About. They didn't learn their stuff from a set of scripts and PowerPoints. They know their chips, the color codes on their resistors, and why some electrolytics went bad a few years back. And they sell you the right product, because they understand how electronics work. (For a long time, they even had a tube tester in the back and I bought tubes from them). They are a National Treasure. Use them.

I always prefer to shop at locally owned small businesses so it is a great disappointment to write…read morea negative review of Electronics Plus at 823 Fourth Street in San Rafael, especially since it has been around for such a long time. However that does not excuse terrible customer service. Their salesperson sold me electric adapters for travel in India. Turned out they were the wrong adapters for India. An honest mistake. When I returned these incorrect and unused adapters I asked for a refund. Although this was their error, they refused a refund. Their policy is No Refunds only Exchanges even when the return is due to their own error. So you get stuck with a piece of paper to keep forever in your wallet even if you have no need for any of their products. In this store, the customer is always wrong. Caveat Emptor!

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Electronics Plus
Electronics Plus
Electronics Plus

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Best Buy - Santa Rosa - The Geek Squad van!

Best Buy - Santa Rosa

2.4(450 reviews)
13.2 mi
•$$

Solid experience overall. I brought in an old TV that was quite large, and they recycled it for me…read moreat no charge, which I appreciated. The staff were also helpful when I was choosing a replacement. I have a bright living room, and they steered me toward a MiniLED model that suits the space. The main drawback is the PC parts selection, which is limited. If you're building or upgrading a computer, you'll probably want to look elsewhere. For TVs and general electronics, it's a dependable stop.

Best Buy used to be the "Best Buy" - no more and hasn't been for a while. They obviously have gone…read moredownhill and I can't wait for them to shutter down! Here's our recent transactions and interactions with this horrible location. I wanted to buy a new 70" TV for my living room and move my 65" into my garage because I got a pool table and made it into a cool place to hang out. The Samsung tv was on sale and I purchased it. My dad saw it was on sale and bought 1 two on a separate transaction. we picked both up and brought them home (1) to my house and 2nd to his house. I took it out the box and had it hung up and it was shattered. Had to bring it back and get another one. THEN - my dad's tv wasn't opened until super bowl and it's freaking cracked too. same thing ...immediately took it back and denied because it was over 30 days. so best buy won't help and samsung won't help. If you want to try to contact anyone ... GOODLUCK! It goes straight to India !!!! If we bought it at Costco...we wouldn't ever have this issue. I will never buy at Best Buy again. So now I have to use my Costco annual rewards check to buy a new TV because I will NEVER buy anything from Best Buy again!!!!!!!!!!!!!!!

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Best Buy - Santa Rosa - Me playstation

Me playstation

Best Buy - Santa Rosa - Bargain prices

Bargain prices

Best Buy - Santa Rosa

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J & J Electric - electronics - Updated October 2026

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