We moved to a new place and were looking to upgrade to newer security cameras. I reached out to a…read morefew different smart home installers, and there were a lot of them that just didn't install cameras, let alone the specific brand that I had purchased. Of all the shops that responded to my inquiry, Lorena's was the most specific - this shop clearly has a lot of experience, and she immediately inquired about the specific model I had and pointed me to a gallery of all their installs with my specific camera. Scheduling was a bit tricky over the holidays, but Lorena and Will were very flexible in working with me to find the right time. They first came out for a visual walk around to plan out the install. They helped me determine the optimum angles and placement, power sources, and strength of connetivity. I really appreciated the expertise they brought. I had also purchased more cameras than they felt was necessary, and they made recommendations that not only saved me money, but also ones that would give us the best use of the security cameras. On the day of the install, they spent pretty much the entire day here - their work was extremely detailed and none of it was rushed. Will and Lorena were extremely patient with all my questions, and took their time helping me set up the camera in the app as well as making a ton of minor adjustments until I was happy with the placement. It was also during this whole time that I realized how knowledgeable they are about all sorts of smart home systems - smart lights, cameras, security systems - chances are they have worked on any of the brands you are thinking of. All in all, super happy with their work. Lorena and Will are great people to work with, very knowledgeable, and will do above and beyond to make sure you are happy with their work. If you are thinking about getting any sort of smart home system or component installed, don't hesitate to give them a call.

AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

Great service. Reasonable prices. Good follow up after installation. I have been using KB Kams at…read moreour home for about 15 years, through two upgrades as the technology improved, and I am very happy with them. The owner, Kyndl, knows his stuff and will give you personal attention.

The owner of this business is out to do a great job and succeeds, going above and beyond what is…read morerequired. Further, he seems to love what he does - has a great attitude and an eye toward establishing a growing business; hence he strives to make sure your needs are met. He does not consider the job done until all requirements have been satisfied. In addition, I called him in to complete a commercial job that someone else had begun and then flaked out on. Kyndl rose to the challenge of figuring out what had and had not been done, then picked up the job from there and finished it. Way to go! Plus, he did not expect to be paid a penny until the job was done.

Aaron is an absolute legend - the first to answer my reach out across 10+ companies, was out within…read morea few days and did detailed audit of my home security. He followed up within the day about info he had promised me and was clearly focused on ensuring I had the best solution, not in selling me anything. Hugely appreciate and I would wholeheartedly recommend reaching out to him if you have any security needs.

This is an impressive, on-time, professional company. I had a high-end security system and audio…read morevisual system installed in my home and it was nice to experience people who really know what they are doing. Also nice to have a price quoted and have them stick to it; none of that garbage where they try to tell you that you need other things or that the installation took extra time, so the charge will be extra. Also a HUGE bonus that they are certified electricians because other security companies we looked at quoted us prices that didn't include the electrical work, which is a big factor... I can't praise these guys enough for the work they have done for me; suffice to say: I highly recommend them!

Unresponsive Does not respond to service calls even after…read moredays Find another company for your fire and burglar alarm needs

Have used residential system with Denalect for many years. Their system is local, dependable and…read morereasonably priced.

Bright Security Integrations has taken care of my concern since my initial review so I am…read moreincreasing my rating based on this action.

We love our new Security System. Bright Security Integrations are the best. The whole process was…read moreover before we new it and they explained the the applications and how to use all the features. We are very pleased and we trust and thank all the folks that helped us thru the process. Special Shout out to Tech Glenn, Thank You for all your hard work. Robert & Linda.

Measures were prompt and on time. Then I phoned after not getting a follow up estimate. Told it's…read morecoming and never heard back again. I'm actually glad, as my great handyman repaired my glass sliding door and no longer need their recommended replacement.

Do not hire these people. They agreed to replace our windows by Christmas. Not only did they not…read morecomplete the job, but they were repeated late and ignored calls/texts. The final result was Brandon stated he was in the hospital during the holidays. Not sure what that has to do with anything as the job was supposed to be completed before then, AND this is supposed to be a business, not a one man show. Were are now stuck searching for someone to complete our window replacements.

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

I make sure to read all the Yelp reviews and get recommendations from friends I trust before I even…read morechoose a business. I read how James would show up at the house when an alarm was tripped and that he always carries. I said THAT is the man I want- someone who stands behind his business and brave! Also one of my close friends who I trust her opinion highly had recommended James as a business and personally knows him and gave high praises for his integrity and as a person! So I was feeling good about my choice and he followed through! I like that he was willing to help anytime you need him to just call him! I believe in layers of security for my house. He thinks a lot like I do and he will best tell you what is best for your particular house and situation which is great. Took a lot of work, but I feel better that it is done. I like the night vision with the alarms and the very clear pictures. I had other cameras before which can be grainy or blurry but these pictures are very clear. I like the panoramic views too which cover a lot. Better to have someone local as your alarm company as well and have a relationship with the local police. Very professional and one of the good guys! He goes above and beyond which is my criteria in giving 5 stars to the best! I liked how he also cleaned up all my other wires, cleaned up after himself, made it look pleasing to the eye, etc. Nice assistant as well and very polite. So, a solidly good company with lots of integrity which is so important in the security field and in today's world. I support local businesses and this is one I would stand behind especially for something so important as your family's security! Did a phenomenal job!

Peter the owner spent a lot of time making sure that the system was what we wanted, and then took…read morethe time to train me on how best to utilize the system. Marco the installer was highly detailed and experienced in the work that he did at the home. I am very pleased with the outcome.

I love working with people who know their stuff, are responsible, friendly and I can completely…read moretrust them to do a great job. Peter and his amazing installer Marco are the best. Marco was right on time and worked all day to get our system up and running - so polite and so precise in every detail to make sure everything worked perfectly. He made us feel so taken care of and was just a lovely person. And you are in great hands with Peter - we liked him immediately and felt like we could rely on his company to do a great job. We put off jumping into this whole idea but now we are so glad that we found Powerhouse Security and know they will keep us feeling safe and secure!