We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

I'm sorry for responding so late. Here's a good spot for lunch and great wine tasting with mom…read more The Oak Farm Vineyard.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

I have used Tommy's now 3 times. He did an amazing job on our patio door (he fabricated a part in…read morehis van!) and he made me a new Camry key. Then he helped me out at my ex's house by installing an additional deadbolt and reinforcing the plate for the existing deadbolt. This man is amazing. First of all, he has stayed in business now for years and you don't do that unless you are darned good at what you do. He is very reliable and communicative. I will never use anyone else so I really hope he doesn't win the lottery anytime soon. He itemizes and estimates well and clearly. It only cost me 230 for the deadbolt and callout and 3 additional keys. Perfection. Also he tests many times including having ME test. Talk about thorough!! Trust me, you want Tommy!

Tommy made time to come to my home late in the evening to make new key fobs for my car. He was very…read morepolite, told me what to expect, and answered my questions patiently. Prices were very reasonable, and I had my new keys in about 30min. I would definitely call him if I needed locksmith services again.

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

I had problems with connectivity in my backyard office and Enterprise Communications were able to…read moreresolve them easily. I explained the problem to them, and with a phone call and a few videos, they understood the problem immediately. Their solution was well considered and decently priced. I'd use them again for sure!

I had Johal Solutions out a couple times to do various work…read more First time, they installed some cameras I had. I had an idea of what I wanted to do and they helped me realize that my idea would be a fire hazard and a code violation. They suggested a safe way to do what I wanted and I am appreciative of their knowledge. The tech got everything installed and working without issue. The second time, the same tech came out to do some electrical work. He installed some exterior outlets and added some conduit to an area that was out of code. Everything works as expected and looks clean. He was knowledgeable, professional, and got the job done. I'll be going with Johal Solutions for any future security camera and electrical work I may have.

I would highly recommend Johal for the work. He helped me to install a Cat-6A cable run from my…read morebackdoor to garage. He is friendly and easy to deal with.

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

Willie 188 was a great service technician, being that my appointment was at 9am (I'm not a morning…read moreperson ) he made my morning. Everything was swift and I was able to learn the system my grandfather had. I also am not familiar with any alarm systems, so he made it easier to understand! When I need support I'm will be requesting him each time

I would highly recommend Bay Alarm. I recently switched from Brinks, where I had terrible service,…read moreto Bay Alarm. They have been fantastic. They helped to resolve all my issues, and their technical staff was excellent. I'm glad I switched!

Orkhan went above and beyond to help me at short notice. I had a major crisis protecting my…read morepremises during construction with break in's happening earlier in the week. The company that installed my ubiquity system left me high and dry in an absolute time of need. Orkhan was able to diagnose issues i was having with perimeter alerts and my alarm system and set up critical notifications. He understood my concerns and was a true partner in assisting me based on very specific requests. Needless to say, he will be taking over the management of my systems moving forward. I highly recommend him to all.

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

Hi Shawn, Thank you…read morefor installing the security cameras neatly and quickly. I bought the cameras but couldn't install them, so I feel relieved after installing them. I will use you again in the future and recommend!

I hired Handy Solutions (Shawn) in September 2026 for cabinet work at my Oakland rental,…read morespecifically to add cabinet doors to cabinets that had none, something my tenant had asked for. He built, painted, and installed one door and left the second cabinet without one. When I raised it, he said the second door wasn't in the estimate and quoted $300 extra. I said $200 was my ceiling and he agreed. Before he installed it, I asked to see the door. It was a rough, unpainted wood slab. When I asked why it wasn't painted, he said I'd need to pay someone else to paint it. When I asked why he'd painted the first door but not this one, he told me to my face that the first door had been there all along and he had nothing to do with it. I've owned this building for six years. That cabinet never had a door until he built one, and my tenant, who requested the doors, can confirm it. The other work on the estimate was completed. But being told that something I watched happen didn't happen is not something I can recommend a contractor for