Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Since December of 2016, I have been a loyal customer of John's for a reason - his products and…read moreservices have never disappointed me. Initially, when I was in search of a top-notch security camera system, I explored the options of buying and setting up one by myself. Residing in a three-story building, I understood the importance of having a reliable security system in place.

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

Great service, seamless installation, and very good overall experience/ solution for cameras…read more Thank you! Hanif

I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how…read moreprocess works. And, she was most patience and understanding relative to my queries. Bravo, Antoinette.

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

**Outstanding Service from Protection Now!**…read more I can't say enough good things about Protection Now! After months of searching for an installer willing to work on my Ring Retrofit Alarm Kit in Manteca, I was about ready to give up. Then, Eyal came through--responding within a day and sending a highly skilled installer who did an incredible job. They seamlessly integrated all my legacy wired door and window sensors, setting up new zones on my Ring system with precision and efficiency. The level of professionalism, responsiveness, and expertise they provided was top-notch. If you're looking for a reliable team to help secure your home, **Protection Now** is the way to go. I highly recommend them for any alarm system needs!

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

We recently had an issue with our alarm system and Koby Schlan (#2898) was our tech. Great…read morepersonality and friendly. He was amazing and helped solve our issue and replaced our panel that was acting up. Thank you!

What do we want in a local security alarm company? A timely response to a customer and a reliable…read morefeeling of security. We had three security alarm firms out mid last week for an alarm bid. Two promptly came back with bids within 24 hours. One, Bay Alarm set expectations they needed more days and even a weekend to prepare the bid. The weekend came and went without a bid showing up. By Thursday afternoon, a week after the other bids were in my inbox, I called in only to find out the service technician was still working on it. A week after he said we'd have it to us, and long after the others had arrived, still working on it. It made me pause. Naturally I was wondering exactly how long it would take them to call the police if my newly installed security alarm were to go off in our home? Always under commit and over deliver, not the other way around. Confidence shaken for sure.

THERE'S NO PLACE LIKE HOME…read more Everything you hold dear- your children, your pets, your precious memories live there. Phillip Haverland at Phaverland@adt.Com understands this. He LISTENED to me. Then he gave me the benefit of his expertise in security systems and he gave me something even more valuable- his time. He said what he was going to do and he did what he said. And all at a price I could afford. How much is it worth to YOU to have peace of mind? Thanks, Phil. P.S. ADT, you're lucky to have him. Ellen R.

After a break in around holiday time, our family has decided to put up cameras to prevent any…read moreincident for this upcoming holiday. We requested quote from several different companies, after comparing the price and cameras, and asking Kyle to come to our house for installing suggestions, we are very happy that we chose Kyle for the camera systems. The price is per camera including everything that is needed, so no additional cost or anything, it's flat on the surface. The staff who came to install the cameras are very efficient and knowledgeable. They came here around 2PM and finished everything around 7PM. Comparing to other companies mentioned that the project takes 2-3 days, Kyle has the best efficient workers. So far everything looks great; the app is easy to use, clear image, and everything is awesome. Thanks to Kyle, recommend this awesome team here for security cameras.

Elan and Stephen did a great job. Elan was very quick to respond, easy to book out a week in…read moreadvance and then did quality work onsite. They both arrived promptly, were very thorough in setting up protective covers on my flooring and furniture and very kind as well. I'm very happy with the results and will hire them again. Before and after of our lights they installed.

Just had cameras and motion lights installed and my husband and I were expecting and all day…read moreinstall but it took only 3hours for installation.we like the professionalism from the solar tech Elan did a fantastic Job and he went up and above the call of duty.We invite all who want great camera install to give the company Sunshine Bros a chance to install your cameras and solar panels.

I have had Redwood Security for many years. I think they are fabulous. I have called and gotten…read moresame-day service many times, such as adding additional cameras in my home. They are so responsive to any request I have had. I would not use any other alarm company. I like the fact that they are locally owned, and I am working with a business based in my community.

We have had our home alarm system with Redwood Security for over 9 years, and we've only needed to…read morehave a service technician come by twice in all this time. They have always been very responsive with any questions we have had. Most recently, we called in because we had several zone fault messages come up on our panel display, and our technician, Luke, came out the very next morning. He was very prompt for the 9:00am appointment and was very professional in demeanor. He carefully - yet efficiently - investigated and tested to root cause the issues, and within a short time, he had fixed everything. We are very happy with the service we received thanks to Luke.