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    Tech Umma

    4.7 (72 reviews)
    Closed • 10:00 am - 5:00 pm

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    Response time

    20 minutes

    Response rate

    100%

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    Recommended Reviews - Tech Umma

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    Reviews With Photos

    Lyle D.

    I recently had the displeasure of experiencing the results of Tech Umma's "professional installation" of a surveillance camera system. There are many words I would use to describe the results of the work that I saw, but professional is NOT one of them. Lazy, Inept, Unprofessional, Deplorable, Untrained are all much more accurate descriptions. The lack of an actual risk or security assessment for the home was the first mistake. There was no discussion regarding the security needs based upon the design and layout of the home and surrounding landscape. The placement of the cameras was the next example of the inept or untrained technician. The locations were NOT conducive to ever being able to make a positive identification of someone approaching your home. While all four sides of the home had a camera, there were many blind spots and the cameras were placed too far away from the entry points to be useful. The quality of the installation was deplorable and showed that the technician had zero training in regards to how homes are constructed and proper building codes. The technician drilled a hole through the carpet and subfloor to run the wires down into the garage. The wires were left exposed across the garage ceiling and were not properly secured. Once the wires were routed through the exterior wall, they were contained inside PVC conduit (plastic pipe used to protect electrical and low voltage wires). The conduit was not properly secured to the wall. The screws used to secure the conduit brackets were not long enough to penetrate the stucco and grab the wood backing. This caused the conduit to sag. The technician used a wooden twig to plug up several holes created while attempting to secure the conduit. When the technician had to negotiate a corner where a downspout was in the way, the technician just ran the wires out of the conduit, behind the downspout and then back into conduit. Once the conduit was out of sight behind a patio roof, the technician stopped using the conduit and just left the wires exposed. To seal up most of the holes, the technician used copious amounts of silicone caulking and plastic bags. This included holes in the conduit, and holes in both the interior and exterior walls of the home. Based upon the work I observed and had to fix, I would never recommend this company to anyone!

    Ayman G.

    Hired tech umma for a 4 channel security system install + wireless camera install job. What I liked most is how neat the setup turned out to be; Cleaned up old wiring and concealed all the new wiring.

    jolene b.

    Tech Umma did a great job! They installed my 55" tv onto our stone and concrete chimney no problem. Arrived on time and finished in a little over an hour. They noticed that we don't wear shoes in our house and took off their shoes before coming inside without me having to ask. Also cleaned up after they finished up the job. Excellent work!

    The help of Tech Umma!
    Usama S.

    I found out about Tech Umma through a local community organization which had their cameras installed by tech umma. In my case I had 2 LG 50 in TVs to mount at my business. Tech umma had affordable prices, and they are most willing to adjust services to your like. All the work they did was very professional and sleek. My business is now complete with the help of tech umma.

    Broken mount

    Recently I requested services of television mounts and assembly of a tv stand. Tech Umma does a horrible job with resolving issues with their services. I purchased a tv mount from them, Ahaad assured me the mount could hold up to an 82" tv. A few days later the mount broke with the television falling on the floor. The second problem came when Ahaad offered to assemble a tv stand, of which took him and his crew literally a half day to have not been able to assemble and install. Therefore the tv stand was not mounted, nor did Ahaad or his crew secure the stand for use of leaving it on the floor. Ahaad and his crew left the job undone by leaving the tv stand without any screws or assembly. Overall, I was overcharged for his poorly done services, and as of date none of the issues I brought to Ahaad's attention have been resolved. I WILL NEVER refer this company or its services to anyone!!!! Next time I will rely on the BBB, instead of try supporting a small business.

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    They did thier job so quickly. They came from far away and came sooner than expected. They went above and beyond.

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    Page 1 of 2

    Ask the Community - Tech Umma

    Hi I live in Brentwood, I would like to know how much to install 6 cameras in 2 story home? Thank you!

    Hi. Thank you for reaching out to us do you have the cameras already or no? Thanks

    Don’t See Your Question? Ask Away!

    Review Highlights - Tech Umma

    “I was so satisfied with Saad's work that I had them come back to mount a TV in my living room.”

    Mentioned in 20 reviews

    Read more highlights

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    Protection Now

    Protection Now

    (81 reviews)

    Oakland Hills

    Sometimes I refer to Yelp reviews to narrow down my decision in choosing a service provider. I was…read moreshopping for either DIY or professional install of security cameras -- for no particular reason at this time. And I only planned to have cameras installed after some work that was scheduled to be done on my new house. I reached out to Eyal of Protection Now via Yelp a few days before the escrow closed on my house. Eyal spent an hour on FaceTime as I showed him around the house to discuss the number and location of cameras needed. The house seemed untouched when it was filled with staging furniture for weeks. Stagers removed the furniture over the past weekend. Upon my visit at the house on Monday, I noticed the patio door of the ground-floor master bedroom was unlocked. I then saw there was water all over the master bathroom floor, the toilet seat was up, the shower door was wide open, residual water inside the bathtub basin, AND there was a lighter on the bathroom counter. Moments later as I was measuring the room, I noticed a partial footprint on the window sill and dirt smear on the side wall of the window. Of course, I called Eyal immediately. He speedily set in motion to get my cameras installed the next day. When Eyal and his team arrived on Tuesday, Eyal made a much-appreciated authoritative suggestion to me to also install an alarm system. They completed the installation of both security cameras and many alarm sensors in one day. Ernesto made sure the apps were set up correctly on my iPhone and patiently gave me a tutorial of the NVR functions. Everything was fully operational by the end of the day. All were done timely and within my budge to feel so much safer. Thank you, Eyal and team of Protection Now!

    Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

    Bay Alarm Company - Broken storefront window.

    Bay Alarm Company

    (491 reviews)

    Called in a service request. I live in Clayton. Bay Alarm came right away. Terrence came . He was…read moreawesome! I needed a panel changed. He did it in no time. Very knowledgeable, and very professional. He was also very personable, as well. He liked my very loud birds..lol. Hope they didn't disturb him too much. Very reasonable for what I got replaced that day. Please thank him. He is an asset to your company. A+ customer service!

    On 8/2/2026, our Oma, a 103-year-old woman fell, pressed her Bay Alarm Medical emergency button…read morerepeatedly, and no one came. She remained on the floor for FIVE HOURS. Our family has trusted Bay Alarm Medical for approximately 13 years to protect our 103-year-old Oma. When she fell and couldn't get up, she pressed her emergency necklace multiple times. The base unit reported a "connection error." No call. No response. No help. Five hours later, my wife returned home and found her. She pressed the button and also received a "connection error." On a second attempt, it finally connected. We contacted Bay Alarm Medical. They tested and replaced the equipment, but that doesn't answer the most important question: Why did a system intended to summon emergency help fail when it was needed most? I subsequently wrote directly to Bay Alarm Medical's senior management requesting a formal investigation and explanation. They did not respond. Fortunately, Oma survived those five hours on the floor. Another elderly person might not be so fortunate. Oma pressed the button. Multiple times. No one came. For five hours. After 13 years as customers, we deserve an explanation -- and so does every family relying on a medical alert system to protect someone they love.

    Freedom Alarm - Professional, goal-oriented, friendly service when you need it most.

    Freedom Alarm

    (25 reviews)

    I make sure to read all the Yelp reviews and get recommendations from friends I trust before I even…read morechoose a business. I read how James would show up at the house when an alarm was tripped and that he always carries. I said THAT is the man I want- someone who stands behind his business and brave! Also one of my close friends who I trust her opinion highly had recommended James as a business and personally knows him and gave high praises for his integrity and as a person! So I was feeling good about my choice and he followed through! I like that he was willing to help anytime you need him to just call him! I believe in layers of security for my house. He thinks a lot like I do and he will best tell you what is best for your particular house and situation which is great. Took a lot of work, but I feel better that it is done. I like the night vision with the alarms and the very clear pictures. I had other cameras before which can be grainy or blurry but these pictures are very clear. I like the panoramic views too which cover a lot. Better to have someone local as your alarm company as well and have a relationship with the local police. Very professional and one of the good guys! He goes above and beyond which is my criteria in giving 5 stars to the best! I liked how he also cleaned up all my other wires, cleaned up after himself, made it look pleasing to the eye, etc. Nice assistant as well and very polite. So, a solidly good company with lots of integrity which is so important in the security field and in today's world. I support local businesses and this is one I would stand behind especially for something so important as your family's security! Did a phenomenal job!

    His company here I would highly not recommend to anyone they don't service their equipment they…read moreclaim they guarantee the equipment but they don't the alarm goes off beeping talking about radio frequency all through the night you can't get no sleep no rest and this has been going on and off for 3 years,!!! I've canceled 2 appointments do the health reasons but the follow-up calling and emailing is a total problem the equipment is over 20 years old they use some old equipment cheap contacts on the doors the equipment is outdated nobody else uses I have been bamboozled...!! The monitoring service they might call you they might not when the alarm goes off when you set your alarm I come home I find it's been disarmed on its own they claim it's the panel but they never would replace it.. there are more in other hard wiring reliable companies out there also look you see one maybe two at the most since they started their business that gives a five star nothing in between one maybe two at the most a year you don't get one star rating just one or two people give a five-star rating out of an entire year and there are some skip years that's something I should have looked at first but I didn't beware of freedom along and they excessively charge you for a service that they're not giving for this old outdated equipment...! James is a very dishonest person I noticed his statement that's left here on Yelp I have videos of the alarm going off extensively for a great period of time when called in the middle of the night no response when call the following day no response disrupting my sleep disrupting me in my medical room in my hospital bed this is not the type of lifestyle anyone would want to live Promises and promises to come out to remove the defective panel this is not occurring because of the dispute that happened on July 27th this is the honest to God truth and there's other people within the community that has nothing good to say about this company and I have factually found out that I have old equipment that I'm not going to pay for that is outdated I have emails with the descriptions of what has occurred that I have mentioned in this Yelp I'm not doing this to be facetious I'm sticking facts and I take pictures of the panel so my proof versus his work look at his review look how often how many people one a year maybe two at the most and they're all five star unheard of I find him to be very dishonest and not truthful and this has been my experience for some time the people may call you they may not when your alarm go off but you pay for a service every time it goes off for any reason they're supposed to alert the owner but they don't I'm not going to argue back and forth about this review but one thing about it you can't say you weren't forewarned this is how we decide in society in America based on our experiences personally and legitimately Had Mr James came out to my home and service to find out or kept his word about replacing the panel I wouldn't have had to go to the office and I was disrespected on numerous occasions over the phone these people don't treat you with courtesy they don't care nothing about but getting that little fee every month This is been my family's experience and a few other people I've met as well and then if you really want to know the truth look into his background do your homework and then you'll know the real truth!!!! And for the record I've asked for a alarm certificate numerous times and promise would never receive one for the last 3 years it was mandatory this year by my insurance company which I don't blame them and I got no response note I did send emails I left voicemails everything you could possibly name and because my insurance company was pressuring me I went into the office and requested one and I was treated like I was a homeless person and I'm a homeowner in the community this has been my experience you can take your chances if you want but I'm not the only person who sat bad experiences with this freedom alarm company!!!!

    Xfinity - Not open after 7pm

    Xfinity

    (140 reviews)

    I had a really meaningful experience with Terry at the Comcast store at The Veranda in Concord, CA…read more I came in after my dad had just passed away to cancel his account and set up a new plan for myself. Terry was incredibly helpful throughout the entire process, and he showed genuine compassion when I explained the situation. That kind of understanding during a difficult time meant a lot more than I can properly put into words. He did mention a few additional deals that were actually very good, but what stood out was that he wasn't pushy at all. He respected the situation I was in and focused on helping me get exactly what I needed without any pressure. In the end, he set me up with the best plan tailored to me and my family. His professionalism, kindness, and patience made a hard day a little easier to get through. Terry truly went above and beyond and deserves a raise and a promotion. I'm very grateful for his help and would highly recommend him to anyone.

    Where to start. I have an intermittent internet problem. I go from high 600 Mbps down to 50 Mbps…read moredown where a simple webpage will not load. I call and sure enough Xfinity said we see a problem too, lets send someone out to take a look. GREAT I though. I get 3 phone calls from their call center I assume is located in India on 3 consecutive days as late as 9 PM. Each & every time I get confirm your internet is work and we can cancel the Tech? No it's an INTERMITTENT problem. I can only assume Xfinity is doing their very best NOT to send a tech to my house. On the day of my appointment I get a text from the Tech. Will be arriving within 20 minutes. Have arrived. Shortly there after I get Sorry we missed you. Your appointment has been canceled. No one came to my door. I have to talk to I assume AI by computer to find out why my appointment was canceled. They say oh due to a technical issue your appointment was never made. That is a bold face lie since I had spoken with 3 call reps and got text messages from the Tech. I finely get a live person and I get the Yes Sir, Yes Sir 3 bags full we will have someone out tomorrow. NOT an hour later I get the call from the center telling me your internet is working can we cancel the appointment. Why yes you can, I will be going with another internet provider.

    Tech Umma - securitysystems - Updated September 2026

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