Robert, the owner of this company and the person who came out to our home to service our burglar alarm, was very friendly, professional, and extremely knowledgeable about our situation and burglar alarms in general. He knew everything there was to know about our system even though his company didn't install it and may not typically install that brand, and he made short work out of fixing our issue, even though other companies I called would not deal with it. The company that originally installed our system is now out of business so I am so glad I found ASI Alarm - they will definitely be our go-to resource for this alarm and any other alarm needs we may have in the future. I could not have been more pleased! read more

Review #2....Robert is the ultimate alarm company owner....my sensor battery died so I texted him and within 5 minutes he responded LIGHTNING FAST and guided me on how to change it myself...I couldn't even figure out how to open the cover BUT Robert came to rescue and my CREME DE LA CREME alarm system is now working at 100% capacity! Can't thank him enough....Call him for your next install...you'll thank me later! read more

ASI Alarms - Security Systems Near Me - Concord, California

See all

Luis and Terence provided great customer support and fixed my alarm. Now it's workng. They identified the problem and fixed it quickly.

I hired ASI Alarms to add a few ethernet drops to my house, and they delivered in less time than estimated, and significantly under budget! Len came over to do a walkthrough of my house to see what needed to be done and how to achieve it. He gave a detailed, itemized estimate that was easy to read and understand. He made it clear that the final cost would depend on what the installation team encountered when actually performing the installation. On the day of the job, Robert and his team did were able to find a path for the wires that did not involve going outside the house, which saved both time and material. Everyone was very professional throughout the job and eager to answer all my questions. And of course, the new ethernet jacks work perfectly. I highly recommend ASI Alarms for any of your network needs. read more

These guys are the best and I wish I had found them sooner. I had a house with an old alarm system that I had begun the process of upgrading it myself and honestly didn't have time to finish programming it. I tried a coupe of different companies and most didn't event want to bother with it. I called and Robert sent Luis out that week. My system is up and running. My insurance company is happy because it's monitored again. I appreciate their no BS pricing and quick service. read more

Robert at ASI Alarms is the only company to come out and repair an existing, wired security system. I bought a house built in 2005 and the previous owners never used the security alarm system (Honeywell controller). One of the zones showed an alert and my testing showed that a window contact in one of the bedrooms (which bedroom?) wasn't working. Robert called me about 5 minutes after I requested a Yelp quote. We discussed the situation as his pricing and set a time for him to come by. He and colleague were prompt, professional and courteous. They made sure to wear booties when inside the house. They quickly identified the problem window sensor and got it working. Also plugged the security system directly into an outlet and screwed it in place instead of having it on the existing extension cord. I definitely recommend Robert and ASI Alarms for their service and pricing. No up-selling and a great honest guy. If I need any future repairs, I have him in my contacts list and am ready to make the call. read more

ASI Alarms - Old, wired security system is now working again! Thanks Robert! - Security Systems Near Me - Concord, California

My aged alarm system had somehow magically malfunctioned after 11 years of non-use, so I found ASI on Yelp. I called and left a message--and then got a call right back, even though I was pretty sure the job I'd described was so puny, nobody would want to respond. Robert showed up at exactly the promised time, diagnosed the alarm deficiency and fixed it instantly. I was so thrilled, I asked for a quote to replace it--and the price was SO right, I of course said "go for it." The quote arrived that day. Once I agreed to a system, he immediately scheduled a time based on when the equipment would arrive, and gave me a calendar date and time. As of 11 am today, I'm the proud owner of a spiffy new alarm system and I couldn't wait to give him the rave review he deserves. Professionalism isn't the only thing to love about Robert. He's also a great communicator who knows his stuff inside-out, and genuinely CARES about his customers' happiness: When he removed the old unit, he asked me if I could give him something to clean the wall around it. (Yes, you read that right.) He was efficient and thorough, tested everything carefully and took the time to show me how to work the system, but it gets better: He also fixed my coffee pot. And provided comfort to a dying squirrel. Ask your average technician to beat THAT. :-D I gave Robert five stars--but if I could, I'd give him a LOT more. You couldn't find a more gifted, talented technologist...who also happens to be an awesome human being. read more

ASI Alarms - I didn't want my home to be any smarter than I am, so Robert gave me some great choices for ... uhhh... un-connected devices. - Security Systems Near Me - Concord, California

See all

We wanted our home wired with ethernet wall jacks. This ended up being a pretty easy process for that, and I appreciate Len (My Network Solution) and Robert (ASI Alarms) for that! Initially, we contacted Len at My Network Solution and he set us up with a quote and appointment date with his partner company: ASI Alarms. On our appointment date, Robert and his team showed up promptly and got straight to work. They ran a new RG6 (coaxial cable) to a closet for us, then, they ran 4 CAT6 ethernet cables from the closet to 4 different rooms in the house. Now, we have 4 clearly labelled ethernet jacks throughout the house. They did a great job running cables covertly throughout my house including in the crawl space under my house and in the attic above my house. I highly recommend Robert and Len for your network and wiring needs! read more

Robert and Louis from ASI Alarms (wiring) and their business partner Len from My Network Solution wired up my house with CAT6. Robert and Louis were great onsite, both very professional, cleaned up during and after the job, and were super friendly to chat with. My house threw us a curveball at one point but they were able to come up with a solution on the spot. The final payment ended up lower than the initial quote! I am looking forward to working with them again in the future. read more

Robert and his team ran four ethernet Cat6 lines to other rooms in my house. They were fast, clean and they did a very professional job. I am going to use them again to rewire some older Cat5 cables that I had installed. read more

Robert and his wonderful company is the "cats meow"!! He hooked us up with an awesome security camera system that was long overdue since we've suffered many break ins, vandalism and theft at our Cat Sanctuary. The installation was very impressive as Robert and his employee Luis worked in sync and completed the job with ease. Robert is very knowledgeable, professional, meticulous and hands down he is the best in the business. He's straight forward, competent and I highly recommend his company if your looking for quality service. Our kitties give ASI a 5 paw rating!!!! read more

We got introduced to Robert and Louis via "My Network Solutions" with who we had contracted to wire up our whole house with Cat-6 cabling. Both of them arrived with Len (Owner of "My Network Solutions") promptly at 7am (as promised), understood the scope of the work (4 different wired runs had to be installed in different corners of the house). All of them were very friendly, very respectful, and very courteous, and very thorough and professional. They completed the work in less time than we had planned, the entire setup worked without a hitch (we do not have to depend on spotty WiFi inside the house), and surprised me by adjusting my final quote down (trust me, there was no haggling) - signs of a truly professional crew. I am not surprised they have such a high rank on Yelp. Ramesh Iyer read more

Upon discovering that the sub-par coaxial cabling in my townhome had failed I took the opportunity to get new coaxial and CAT6 cabling installed. I chose ASI Alarms for their quick initial response and terrific question-answer process we went through before accepting their bid. Now, after the job, I can honestly say that ASI did a superbly professional job. Their job day process was exemplary - started on time, accomplished exactly what we discussed and even cleaned up immediately after cutting into walls, etc. as they went. Seriously, Robert literally carried around a small vacuum cleaner while installing the network faceplates. They left my house neat and tidy with brand new coax/CAT6 connections. I cannot recommend ASI Alarms too much - I would not hesitate to hire them again. read more

Robert and Louis ran Ethernet wiring to my bedrooms, and ran new doorbell wiring + transformer for a new wires doorbell and chime. We recently switched to AT&T Fiber, and now have 940 Mbps wires Ethernet in the study, TV room, and to all 3 of our mesh router access points, thanks to Robert's clean implementation! Robert and Louis did an excellent job, cleaning up as they went. At any point during the job (including lots of drywall cutting), there was never a big mess! We met with several complications in our old house, but they were creative and very quickly and effectively solved the problems.It was lots of fun interacting and chatting with them too - real honest, down to earth guys. Thanks Robert for a job well done! We now have a dream network setup! read more

Luis and Robert wired our new home for Ethernet and did a fantastic job! They installed 5 drops upstairs as well as a panel for our switch into the wall of our master closet. They were also able to install a drop in our downstairs living room which required running cable outside our home. They did such a great job I could barely tell where they had done it outside! The whole process with ASI was smooth and professional. Luis came out to our house to assess our needs and give us a final quote. Luis and Robert arrived on the install day bright and early and they worked quicker than anticipated and they had left the worksite spotless! When my husband noticed something we needed changed after I'd already signed off on the job, Luis came back to help us out. This company is competent, professional, and great at what they do! If you're interested in a home network job, please consider them! read more

ASI Alarms - Security Systems Near Me - Concord, California

See all

I needed my house retrofitted for Cat6. Robert and Louis figured out how to terminate the cable into the cabinet I was using for my network and pulled into the three different ceiling locations for access points. The attic does not have a lot of space and they get the job done well and much faster than I anticipated. I am very happy with the work. read more

I needed new cabling ran and wired throughout the house. Robert and Louis quickly provided a fair quote. They; - showed up on-time - finished ahead of schedule - charged nearly 1/3 less than the quote as the job took less time and material as quoted - did a great job - cleaned up I would highly recommend them. Shawn read more

This company is wonderful... everything that the other reviews have stated! I called ASI to help figure out a video wiring issue I had in my condo, where old RG59 video cable was installed giving intermittent connectivity to my Xfinity service. Xfinity suggested that I install RG6, which is the newer standard. After calling ASI, Robert and his tech came out last Friday to look things over. We agreed on what should be done and they installed the RG6 cable quickly, and securely the same morning they came out. I highly recommend this company to anyone! I will definitely use their service again if needed... Thanks ASI. read more

We used A.S.I. Alarms for our business system and was very pleased with the professionalism of the company. Robert came out and gave us a free estimate and explained all of our options. There was no pressure or up sales. Ten years later when we moved into our new home, we called A.S.I. Alarms again. Again, Robert came to our home and laid out all of our options from wireless to wired systems and explained the differences. I would definitely recommend trying A.S.I. Alarms. read more

Working with ASI was great. They showed up on time, followed safety protocols and had us up and going in no time. Excellent customer service as well. Recommended! read more

Robert and Luis worked with Len of My Network Solution to run network cable to my ancient garage and install several drops there, and relocate an existing security camera. They were punctual and professional, and did a perfect job. I will definitely hire them again for future network or alarm installation, and recommend them without reservation to anyone looking for network or alarm installation. read more

Thanks to Robert, Luis and Len we have security cameras around our home. They were very responsive to my phone calls and texts and just nice guys to work with Answered all my tech-challenged questions. Now can monitor activity around our house while home and away. I highly recommend ASI Alarms! read more

I bought my own cameras, and did a research to find a better price to install it for me. Then, after many estimates, Asi Alarms was the fair price to install my cameras. I am soooo happy with my cameras, and thanks so much Robert and Luis for your wonderful job!! read more

Robert just showed me how a business can be built with honest and straightforward work. I called them for help to setup my intrusion detection system at home and Robert walked me through step by step instructions on how to program my system correctly. Although I was completely new to using the system, he patiently explained everything to me and worked with me till it was setup correctly. I'm already a fan and will continue to look to them for all my security needs. read more

Contacted Len at "My Network Solution" to relocate my AT&T modem/router to a different room and to add hard wired ethernet connectors in each of my 4 bedrooms with the ultimate goal of not using wireless connectivity. I received a preliminary budgetary estimate via email exchanges and then followed up with an on-site appointment and review for a more refined estimate which I accepted and established an agreeable installation date. Len works in partnership with ASI Alarms who does the basic foundational wiring installation while Len focuses on the network portion of the project (i.e. internet, switches, CAT6 cables, etc). This review focuses only on ASI Alarm's portion of the project. Len and the crew from ASI Alarms (Robert and Louis) showed up early and completed everything well ahead of schedule and at reduced cost from the written quote. Robert and Louis did a phenomenal job of running ethernet cabling underneath my house into 4 bedrooms plus the living room. Not only are they fast, more importantly, they do a great job and clean up behind them so that nothing is left messy or dirty. And like Len, both guys have a great sense of humor. I can't more highly recommend ASI Alarms for any low voltage/cable wiring installation if you want it done correctly and with fantastic time efficiency. You will be glad you did! read more

We have been using ASI Alarms for years for our commercial building alarm and security needs. Robert, Luis and their team do an amazing job and provide excellent customer service. We had to re-do the security system for our building and they were very knowledgeable, hard working, fast and cleaned up the job site when they were done! We have always enjoyed working with Robert, Luis and everyone at ASI Alarms. Excellent company! read more

We learned of Robert and Louis of ASI Alarms through My Technology Solution whom we hired to run ethernet cable from the first floor of our house to a room on the second floor, a challenge given the configuration of the house. ASI did a fantastic job. They were prompt, professional, efficient, and competent. I recommend ASI without hesitation. read more

I've been a customer of ASI Alarms for over 8 years, and they've continued to provide exceptional service. I'm rating 5 stars for ASI Alarms for excellent alarm system quality (no issues all these years), great customer service (always professional/courteous/prompt), and very competitive prices (monthly monitoring rate is half of what most other companies charge). The first time I used ASI Alarms, they installed a new security alarm system at my home which included sensors on all intruder-accessible doors and windows, a few strategically-placed motion detectors around the house, and 24x7 monitoring services. I was very satisfied with the new system and impressed with the level of service provided on monitoring. A month ago, I moved to a house where there was an existing old Brinks hardwired alarm system which had all sorts of problems and was no longer usable. After spending a lot of time looking into various options with several other alarm companies in order to make an informed decision, I found that ASI Alarms would be my best choice. At a minimal cost, I had ASI Alarms come over to upgrade the existing system. Everything works great now, and it's like we have an entirely new system. read more

Robert and Louis just did a great job on running Ethernet and phone wires through the walls and attic of our house. It all works perfectly and it looks like it was built in all along. They were fast, efficient and punctual; and cleaned up perfectly. Nice guys too. read more

Robert and his team we're excellent and very professional. ASI spent the time with us to determine what type of home surveillance system we needed and the install was flawless. The system works great and we could not be happier for choosing ASI! read more

I've been a customer of ASI Alarms since 1999 when they installed our home Alarm system. I was very happy to find out that their exceptional customer service has stayed the same when I recently had to call them on a problem. Their response was very prompt, Louis the main technician kept me informed on his arrival time and he was very punctual. He was quick to resolve the problem and he took the time to explain all of the different functions and answer all of our questions. The charge for this visit was very reasonable. I'm happy to recommend this company to anyone looking for solutions to their security concerns. Thank you Robert and Louis, we value your honest, reliable and excellent customer service. read more

I've known Robert for 20+ years and have referred him to all my friends and family. Quality work and great follow up.

After working with a number of alarm companies with frustrations, we have finally found a group that exceeds our expectations. ASI Alarms is the BEST group to work with. Other than their excellent and comprehensive services, another advantage with ASI Alarms is that they are LOCAL. They are immediately there when needed. They are sincere in their Vision of Security as Priority. It is just fitting that the group gets the highest rating, as a testimony of their consistent outstanding service. read more